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Hampton Inn Helena

#4 of 22 Hotels in Helena
Certificate of Excellence
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725 Carter Drive, Helena, MT 59601
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Hampton Inn Helena
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260 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed 6 days ago NEW

We much enjoyed our stay at the Hampton Inn of Helena MT, the staff was very friendly and helpful! The bed was extremely comfortable and the rooms was well laid out. Complimentary breakfast in the morning is a good plus! The hot tub was just that HOT! Which was nice to not have to sit in a lukewarm tub! Thank... More 

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Batavia, IL
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly and helpful. The location is perfect for access to highways and anywhere you'd want to get around town. Not pretty, because it's with big box stores and car washes, but you won't sit around your hotel in Helena. Great for sleeping and as a home base. Clean, comfortable, similar to other Hampton Inns.

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Pharr, Texas, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was a nice motel, pretty standard for Hampton Inn. The staff was very friendly. Our room wasn't ready when we got there but they offered coffee and a place to wait and then it only took about 10 minutes and we were set to go. The morning staff were also very friendly and kept everything filled and cleaned up.... More 

Review collected in partnership with Hampton

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Helena, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel was not very clean, receptionist was abrupt and aggressive and they missed my wake up call the next morning so I was late to a meeting. Not happy with this hotel. I stay at many Hilton brand hotels and this one ranks very low.

Review collected in partnership with Hampton

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Twin Falls, ID
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

On a trip through MT, my wife and I spent one night here. This was a Hampton Inn that surprised me because the room was in need of some repair and I hadn't experience this at a Hampton Inn before. Typically, their rooms are in good working order and good shape. However, the glass on one of the pictures hanging... More 

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Pocatello, Idaho
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I seldom review properties but this stay was so bad, I thought it was worth mentioning on here. We stayed in room 202. This must be the loudest room in the whole place. Both my husband and I hardly slept all night. Between the noise of people going up and down the stairs, the vending machine and noises from outside,... More 

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Saint George, United States
1 review
4 of 5 stars Reviewed 1 week ago

Rooms were typical. Clean. Great location. Breakfast was good, but get there before 9:30 a.m. or you might not get any food, as staff started cleaning up early. Front desk staff were friendly and polite. We would stay there again.

Review collected in partnership with Hampton

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Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear Sherilyn B, Thank you for your review and for your business. We appreciate you! We are glad that you found your room to be clean and comfortable and that the location suited your needs! We apologize that you felt rushed at breakfast, that is not typical of our hotel and we appreciate you bringing it to our attention. We... More 

Coeur d'Alene, Idaho
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a terrific experience with the Hampton Inn Helena. The hotel staff was outstanding from beginning to end. There was a minor issue with a faucet and an employee appeared in minutes to make the fast repair. Our room on the northwest side of the property was very quiet. Though a five minute drive from the historic downtown area,... More 

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Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear arvadarunner, Thank you for your review of our property! We are happy to hear that you had an enjoyable stay with us and that you found our staff to be friendly and helpful. We are glad that the repair was taken care of quickly and that you didn't have to worry about it. We appreciate your business and we... More 

Port St Lucie, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Lived up to the Hampton standards we have experienced in our travels. Good breakfast selection and helpful and friendly staff. The location was near a car wash and a gas station which we appreciated due to our cross country travel. We are retired and travel frequently, and we have learned that the Hampton is always a reliable stop for cleanliness... More 

Review collected in partnership with Hampton

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Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear Maris G, Thank you for taking the time to review your recent stay with us! We enjoyed having you and we are glad that you enjoy the Hampton brand and your stay with us! We are happy to hear that the location and nearby conveniences suited your needs. We appreciate your businss and we hope that you will come... More 

Atlanta, Georgia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We normally love Hampton Inn. The beds are comfortable, the breakfast decent. This Hampton seemed as if it would be like any other until it was time to go to bed. Our "neighbors" were quite loud, both late at night and early the next morning. We didn't say anything at the time because we kept thinking they would settle down.... More 

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Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear Frankiemac, Thank you for your review. We apologize that you had a difficult night sleeping. We always want to be sure that all of our hotel guests get a good night's rest while they are with us and we apologize that that was not the case. Please contact our management team regarding our 100% Satisfaction Guarantee. We hope that... More 

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