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All 22 Helena hotels

Hampton Inn Helena

2.5 of 5 Hotel   |   725 Carter Drive, Helena, MT 59601
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86%
Ranked #4 of 22 Hotels in Helena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
jamesgE7136HH Salt Lake City, Utah
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184 reviews from our community

Traveler rating
    114
    41
    19
    7
    3
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stay here often and have always experienced a very friendly and accommodating staff, including a great breadfast manager. She is always working hard to provide a clean breakfast area, well stocked with good food. Our room is always clean and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Great Falls, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Quiet room, very nicely furnished. I loved the couch with the big ottoman and the big flat screen tv. I was able to work on my computer and watch football. Pillows and bed put me in dreamland. Hotel was much quieter than the one I stayed at the night before right next to a very busy street.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
75 reviews 75 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel is easy to find, not far from the freeway. the lobby is very clean. I asked the person at the desk if it was me or was there a smell of cookies in the air. he laughed and said they would be done in 10 minutes. wow, warm welcome? the room is larger than most; king size bed... More

Was this review helpful? Yes 1
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Thank you for your great review! We appreciate your feedback! Thank you for noticing all the little touches and added amenities, such as each bed having multiple pillows and plenty of outlets in each room! We are happy that you found the location to be convenient and easy to find. Please come back and stay with us again and we... More

Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found this hotel easy to find with comfortable beds, quiet rooms, and centrally located - a great place to jump off and explore and enjoy family fun. We walked downtown and explored from the hotel, enjoying the cathedral, lunch at Bert & Ernie's and strolled down Last Chance Gulch.

Review collected in partnership with Hampton

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Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear Dardie R, Thank you for taking the time to review our hotel! We are happy that you and your family enjoyed Helena and your time at our hotel. Helena is certainly a great place to walk around and explore! It sounds like you found some of our local gems, as well! Thank you for staying with us and we... More

Long Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed here for the past 4 weeks for business, and the hotel meets your expectations of course! However it's the staff that really matters here - Zach, Alexandra, Garrett and the whole team are always ready to help with a smile (and Zach saves cookies for you on request <g>). I look forward to my trips to Helena because... More

Was this review helpful? Yes 1
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear JaysonWD, Thank you for your review! We have enjoyed having you with us the past four weeks! Thank you for calling attention to our fabulous staff and the specific individuals that helped make your stay memorable! Reviews such as yours, help give our staff the recognition that they deserve, so thank you for that! We are happy that you... More

Billings, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

you will have to clean the shower and dust, the beds are low quality and the air conditioner ran all night. The breakfast is of marginal quality, they would be better off just doing the Continental Breakfast and not trying to cook some kind of mexican egg dish that requires a lot of salsa. The kitchen is adjacent to the... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear Mick J, Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back... More

West Jordan, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Loved the room I was given. It had all the amenities that are great when traveling. Small fridge, microwave, desk, and comfy bed. The location is near a walmart & gas station. The to-go breakfast is always nice since it provides a bottle of water, a muffin, a piece of fruit, and some mints. The employees seemed happy to be... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Dear Jill, Thank you for taking the time to review our hotel! We are happy that you enjoyed your stay with us. We are also glad that the amenities that you found in the room suited your needs, as well as provided extra comfort and convenience when traveling. The breakfast is also nice to have when away from home. We... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Checked in early with no problem. Desk service was very accommodating - Zach saved cookies for me every night. Had the best complimentary breakfast I'd seen for a long time. Recommend Shellie's Café next door - delightful and great service there, too.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Thanks for taking the time to review our hotel! We are happy that you enjoyed your stay with us and that you found our hotel to have great service. Thank you for mentioning Zac and the exceptional service and added attention he provided you. Those cookies are a hot item! We are happy he could save you some. Also, thanks... More

Wildrose, North Dakota, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel was clean.. There were beverages served 24 hrs and there were amazingly good fresh cookies also served!! Magic words from the room we stayed in "Night Light"!! We haven't run into a room with a night light! Location was good.. I was originally going to give this hotel a 3 star review but I loved the gentleman that booked... More

Was this review helpful? Yes
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

nhaugen, Thank you for your review! We are happy that you enjoyed the property and the fresh beverages served 24 hours a day! We are glad that you were pleased to find a night light in your room! It makes traveling and being in a new place a little more comforting. Also, thank you for calling attention to the staff... More

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

the staff of Hampton Inn are above and beyond the very best. Help so much with even our frozen food from our motorhome to things to do in Helena .If we hadn't of broke down we wouldn't have had the best experience in Helena the best town and the greatest hotel thanks Hampton Inn Helena carolyn gilbert

Was this review helpful? Yes 1
Courtney J, Public Relations Manager at Hampton Inn Helena, responded to this review

Thank you for your review! We are so happy that you enjoyed your stay despite the unfortunate circumstances! We feel honored to have provided you with "the best experience in Helena!" We appreciate your business and we hope that you will stay with us again. More

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Additional Information about Hampton Inn Helena

Address: 725 Carter Drive, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Helena 2.5*
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Also Known As:
Hampton Inn Helena Hotel Helena
Helena Hampton Inn

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