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Wingate by Wyndham Helena

#5 of 22 Hotels in Helena
Certificate of Excellence
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2007 North Oakes, Lewis & Clark County, Helena, MT 59601
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Wingate by Wyndham Helena
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Ranked #5 of 22 Hotels in Helena
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
mountain_standard Butte, Montana
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526 reviews from our community

Traveler rating
    293
    167
    47
    14
    5
See reviews for
148
106
25
203
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Butte, Montana
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a difficult review. Honestly, the hotel was great, the room wonderful, housekeeping was responsive and helpful. The location is comfortable and well appointed. But the stay was uncomfortable mainly due to the front desk. Not to say the staff wasn't kind and helpful, they most certainly were. But of the four different staff I spoke to, three didn't... More 

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Butte, Montana
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel for service, beds, and breakfast. The staff is friendly and very helpful.....but hot water is sometimes iffy.....Don't bother with the midweek dinner-terrible-every time I have had it...5/5.

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WingateAGM, General Manager at Wingate by Wyndham Helena, responded to this review

Thank you so much for reviewing our property. I am thankful to hear you enjoyed our beds, breakfast, and staff! Our staff are working hard every day to ensure our guests have an exceptional stay here at the Wingate of Helena. I am sorry to hear about your hot water issue and the disappointment with our VIP Dinner. I would... More 

Madison, WI
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

exceptionally clean-friendly and efficient staff-excellent fitness room, pool, and hot tub-extensive and tasty breakfast

Review collected in partnership with Wingate by Wyndham

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WingateAGM, General Manager at Wingate by Wyndham Helena, responded to this review

Thank you so much for taking the time to review our property. I hope you will come back and stay with us again soon. We would look forward to providing you with another excellent stay! Thank you, Tiffanie Zavarelli General Manager More 

Beaumont, Canada
1 review
5 of 5 stars Reviewed February 17, 2015

Excellent staff, all areas of the hotel (pool) were well kept & clean, breakfast was great and the beds were very comfortable.

Review collected in partnership with Wingate by Wyndham

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WingateAGM, General Manager at Wingate by Wyndham Helena, responded to this review

Thank you so much for taking the time to review our property, I am very pleased you were so delighted with your stay! Our staff work hard to make sure every aspect of your stay is taken into consideration. We hope to see you again soon! Thank you, Tiffanie Zavarelli General Manager More 

Bozeman, Montana
1 review
4 of 5 stars Reviewed February 14, 2015

Cleaning staff was nice and helpful when I lost money in the machine for laundry detergent. It turned out the dispensing column for laundry detergent that I used was empty and that is how I lost my money. I felt very rushed when checking in. The desk associated seem much more occupied by what was going behind desk closed to... More 

Review collected in partnership with Wingate by Wyndham

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WingateAGM, General Manager at Wingate by Wyndham Helena, responded to this review

Thank you so very much for taking the time to review our property. I do apologize your experience was not perfect and we hope you will come back and give us another try. We work hard to make sure all of our staff use our reviews as learning opportunities to be better. Thank you again, Tiffanie Zavarelli General Manager More 

Chester, Virginia
1 review
4 of 5 stars Reviewed February 10, 2015

The girl who checked us in was not friendly at all. No hello or how are you...just "what's your last name". And when we came past her later she never looked up from her phone. Maybe she was having a bad day but was very unprofessional.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateAGM, General Manager at Wingate by Wyndham Helena, responded to this review

Thank you so very much for taking the time to review our property. I am so very sorry to hear about your experience with our Front Desk Clerk. I will be sure to follow up with all of our staff and use this a learning opportunity for our entire team. Thank you for being understanding that she may have been... More 

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