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Shilo Inn - Helena

2020 Prospect Ave, Helena, MT 59601-3254
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Shilo Inn - Helena
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Shilo Inn - Helena
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73 Reviews from our TripAdvisor Community

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Traveler rating
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    23
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    3
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26
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
  • All months
    (73)
  • Mar-May only
    (23)
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    (26)
  • Sep-Nov only
    (17)
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Idaho Falls, Idaho
2 of 5 stars Reviewed 1 week ago

If you have stayed at any other Shilo Inns, this will not be like any of them. The "breakfast" area is so big that when two people show up for breakfast at the same time, one will wait. The selection was so good that my wife and I went across the street to McDonalds for our breakfast. The motel is... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Shilo Guest, We apologize that the breakfast was not to your liking. We strive to have clean guest rooms and we are glad that you found that to be true. We appreciate that you took the time to post a comment about your stay and do hope that you will stay with us again in your future travels to... More 

Salem, Oregon
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 27, 2015

This was not a Shilo resort but was priced the same as the place in Idaho Falls. The Helena Inn is comparable to a Super 8 but $40 more per night. The breakfast at least had a waffle machine. I didn't see any fresh fruit but the was small boxes of cereal.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Shilo Guest, We greatly appreciate you taking the time to let us know how your recent stay with us went. I understand that not all Shilo Inns are the same or offer the same rates but we try to stay competitive with the other hotels in the Helena area. We do hope that you will allow Shilo Inns another... More 

Missoula, Montana
2 reviews
5 of 5 stars Reviewed March 2, 2015 via mobile

I love staying here. It is always welcoming and friendly caring staff. Smells so clean as you enter the room. Quiet and so comfortable too. Close to many amenities and access to travel. Great coffee and bagels in the morning too.

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ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Shilo Guest, Thank you for taking time to write another wonderful review about Shilo Inn Helena. We are glad to hear you love staying with us and that you return each time you need lodging in Helena. We hope to see you again soon. Sincerely Kathy C. Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 21, 2015 via mobile

Shiloh inn is not updated or fancy, but it was clean and comfortable, very quiet, conveniently located, and the desk clerk was friendly and helpful. There is a pool and hot tub, plus very light continental breakfast. The free wifi actually works- in fact it was amazing. Usually when they say "free wifi" you're in for a frustrating night of... More 

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Guest, We are so pleased to hear that your stay was perfect! That is our goal for all our special Shilo Inn guests. We look forward to seeing you on your next visit to Helena. Sincerely, Kathy C. General Manager More 

P. A.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 14, 2015

Very nice quaint hotel. Breakfast was included. Nice pool with a steam room and sauna. The hot tub was not working when we were there. Parking was adequate. The room was large and was clean. Excellent value for the money.

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denver
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 24, 2014

First needs. .. is it clean. . Yes I'm in. But stay on second or third floor. Got first floor. If you like staying in grandma's basement. If course grandma always had comfortable bed and clean linen. Here too. Steam rooms and dry sauna are nice. Picked Shilo because the one in Idaho Falls was excellent. Wouldn't have stayed in... More 

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Missoula, Montana
2 reviews
5 of 5 stars Reviewed August 24, 2014

We chose this for a 1 night get away just loved it so much staying a second night. Great accommodations and very comfortable. Friendly staff too. Everything you need to make a perfect stay. Traveled from 200 miles to get here. Will highly recommend to anyone liking great amenities

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Helena
1 review
3 of 5 stars Reviewed July 2, 2014

Fair place to stay. However, we had a problem with parking because we were pulling a pontoon boat; pillows are way too fat---bad for the neck so I slept with no pillow; no chairs in the "lobby" which serves also as the breakfast nook.

Review collected in partnership with Easytobook.com

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MT
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 2, 2014

As long as you don't mind the fact that hotel hasn't been updated in a while, this is a fine place to stay, and more affordable than most Helena hotels with an indoor pool (at least through Priceline). It is a 2-star hotel, though, so you can't set your expectations too high! The room was typical size, had a desk,... More 

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ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear valued guest, Thank-you for your wonderful review telling other travelers about your stay in Helena at the Shilo Inn. Myself and my staff are happy that your stay was what you expected and more. We look forward to seeing you again. I will look into acquiring more seating in the pool area per your suggestion. Thank-you, Kathy C. General... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 28, 2013

A friend and I stayed here on a road trip from Seattle to Yellowstone. We hadn't planned the stops between. We were tired and just needed a place to sleep where I could have my dog. I took a chance on Priceline and got the Shilo Inn. I hadn't seen a Shilo Inn in forever. It looked like a hotel... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear remeroo, Our hotel in Helena does still use real keys! Many guests like using a key rather than a key card that may or may not work. Updates to the hotel are being done gradually. Our hotel is clean with clean guest rooms and a sparkling clean indoor pool. I thank you for taking the time to review the... More 

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