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La Quinta Inn & Suites Helena

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701 Washington St., Helena, MT 59601
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1 room 1 guest
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La Quinta Inn & Suites Helena
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198 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
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    (48)
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Northfield, NJ
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is right off the highway. Easy to find. The room was comfortable. Furnishings looked pretty new. Room was clean. Refrigerator had freezer compartment. Microwave in room. Long desk gave plenty of space to spread out. Desk chair was a little uncomfortable, but solved the problem with throw pillow on chair. The breakfast was pretty good but the coffee... More 

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Missoula, Montana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Helena LaQuinta is always consistant. Great place. Great Help. Great atmosphere. It is always good when you see there is not a turn over in help. Where they know your name. Dez is always professional and helpful,

Review collected in partnership with La Quinta

Was this review helpful? Yes
Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

Thank you for you kind comments - we are always trying to be the best - NOTE: we believe the previous survey to be from a disgruntled ex-employee and should be considered questionable. We take all concerns serious and we try to run a quality facility every day - every room is important to us. We are willing to take... More 

Missoula, Montana
1 review
1 of 5 stars Reviewed 2 weeks ago

We had a very negative experience in this hotel. The rooms were dirty, there was hair in the shower, on the floor, in the toilet... The carpets were stained. The whole hotel seemed to have an ant problem. Hobo spiders in the hotel room. Towels which had dried blood stains on them. The dog area/grass where you can walk dogs... More 

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Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

I apologize for your recent stay - none of what you mention is acceptable. We will use your comments to evaluate our procedures. We don't control all the land around us so some of it can get overgrown. We use ecolab for pest control and have not had an issue with spiders and ants but it is that time of... More 

Albuquerque, New Mexico, USA
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This La Quinta Inn is in a very convenient location to I-15 and the state capitol. Several dining choices within a few miles. Hotel seems recently remodeled. Breakfast was typical La Quinta but very adequate. This day was under staffed, but everything taken care of. Lower level entry from parking to elevator convenient but dirty in stairwell and not accessible... More 

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Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

Thank you for your review. We appreciate your positive comments. We would never recommend accessing the facility through the lower level for anyone with accessibility issues. We have a main entrance with handicap accessible sidewalks and automatic doors and the elevator services every floor. We usually only recommend that entrance to our guests on the third floor, when the parking... More 

El Paso, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As I approached the building I was not impressed but when I entered and found the friendliness of the staff it put me at great ease. The hotel clerk Desiree was more than helpful getting me the info I needed for my vacation. I was lost without her help. Now the rooms are plain no closet just a bar to... More 

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Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

Thank you for your review. We appreciate your positive comments, especially about Desiree, she is one of our best that is for sure. You must have been in a handicap accessible room as they do have hanger rods in the room, but all other rooms have closets with doors. Thank you again hope to see you soon. More 

Las Vegas, Nevada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is easy off/on HWY and near several restaurants. Nice clean large room with 2 comfortable Queen Beds. Pets were accepted and had area to walk them even though we were not traveling with pets there were several in house and didn't hear any of them. Very friendly staff.

Review collected in partnership with La Quinta

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Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

Thank you for your review. We appreciate your positive comments. We look forward to your return. More 

Windermere, United Kingdom
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 25, 2015

We stayed here just for one night en rout. We where on a budget and this place fit our price bracket. Well what can I say, I was so very much impressed with the place excellent value. The staff where very nice and recommended places to eat. The hotel is very clean, bed very comfy, hot water great shower towels... More 

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Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

Dear Angie - thank you for your very nice comments - the staff works hard to deliver quality accommodations at a reasonable price. We hope to see you again soon. More 

Eureka, California
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 20, 2015

This hotel is conveniently located, the rooms are cleanish, and the breakfast is okay. The pool is the size of a large hot tub. Great for little kids, but not for anyone older. This was perfect for us because our kids are 4 and under. However, they do not have pool towels, or at least clean ones. The first day... More 

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Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

I apologize for the pool towel situation - we experienced heavy losses to our pool towels over just a couple of days but have since rectified the situation - I am sorry for the difficulties we caused you. Thank you for staying with us. More 

Havre, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

I always stay ay a LaQuinta if I can, and I have never had any problems, and they always accommodate to my needs. The staff that I have dealt with have always been very polite and helpful! I would recommend these hotel to anyone that is looking for a great hotel with a warm and welcoming staff!

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

We appreciate your awesome comments - and look forward to your return. More 

Duluth, Minnesota
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 8, 2015

This hotel is in a very convenient location. Close to the highway if you're traveling through and not to far of a drive to downtown, or anywhere else for that matter. There is a gas station and a grocery store very close by. The pool is small but it warmed up nicely during the day and my kids had a... More 

Was this review helpful? Yes
Jeff-Kurtz, General Manager at La Quinta Inn & Suites Helena, responded to this review

Thank you for the nice comments - We will continue to work hard to keep our standards up and provide quality accommodations and service at a reasonable price. More 

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