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All 22 Helena hotels

Holiday Inn Express & Suites Helena

2.5 of 5 Hotel   |   3170 N Sanders Street, Helena, MT 59602
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Ranked #6 of 22 Hotels in Helena
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 18, 2014
NormaRae03 Waukesha, Wisconsin
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115 reviews from our community

Traveler rating
    74
    29
    5
    5
    2
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40
27
8
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Helena
See the most recent reviews
Waukesha, Wisconsin
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 18, 2014

We spent one night here. It was a beautiful hotel, nicely maintained and very clean. The people at check in were friendly and very helpful in giving us suggestions for dinner. If ever in this area, we would stay here again.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are pleased to see that you enjoyed your stay with us and found our hotel to be clean and comfortable. Our team works hard to provide a welcome stay for guests and we are happy we didn't disappoint you. Thank you for your review. Rosemary & Team More

Wauseon, Ohio
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2014

This is a newer hotel with modern appointments. The bathroom had stone countertops. The room was clean and quiet. The breakfast was typical of a holiday inn. Pancakes sausage and gravy were all offered. We enjoyed our stay here.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are happy that you enjoyed your recent stay with us and found our hotel to be clean and comfortable. Our breakfast offers a varied selection each morning and we were pleased you enjoyed your stay. Thank you for choosing us. Rosemary & Team More

Jarrettsville
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 13, 2014

An average Holiday Inn Express in a quite location off the interstate, Nice neighor with a little ride ( not bad) to down town and the tourism places Only thing I found to the negative was no elevator

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your review of our hotel. We are happy you enjoyed your stay however, we do actually have 2 elevators so we are a little perplexed as you state we do not have any. Thank you for choosing Holiday Inn Express Helena for your stay. Rosemary & Team More

Tunkhannock, Pennsylvania
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

Unfriendly front desk people, really uncomfortable beds but the room was huge and clean and they had a good hot breakfast with gluten free bread available. No discount offered for no working satellite TV and this was not an inexpensive suite.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

I am sorry that you found our beds uncomfortable as we frequently are asked for the make of the beds because they are so comfortable to our guests. Our TV channels are normally working but sometimes due to the satellite programing there has been instances when the communication is lost and that requires reprograming from the TV company. I suspect... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

I was happy to stay at what seemed to be a relatively new property. Although, this is not Downtown Helena, the location has easy access to the airport, freeway, and is no more than 10 minutes from downtown. I had no issues with my room other than the shower head going crazy and getting water all over the bathroom floor.... More

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for giving us your feedback. I apologize if your check in experience was a little slower than normal. We have only 2 check in computers and it can be slower than we would like it to be if we have a lot of people to check in. This is a busy time of the year and I'm sorry... More

Butte, Montana, United States
1 review
2 of 5 stars Reviewed July 16, 2014

We had to go here for a dental appointment for my kids. Seen many great reviews for this motel and it had a pool the main decision to stay here was the pool!!! Rented the suite room was nice and clean although the mattress had a faint urine smell on it. Front desk clerk did not advise us about the... More

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

I apologize that your stay was not good with us. Our keycard machine did malfunction on , I am sorry that the technician took a while to get the machine working and that it caused an inconvenience to you and other guests. We operate our pool according to Montana state law and if we have something go wrong such as... More

Le Havre, France
1 review
5 of 5 stars Reviewed July 4, 2014

The hotel was clean and inviting. The rooms were open and comfortable. The breakfast offering was extensive. I enjoyed the overall atmosphere of the hotel. Easy access to shopping and restraints. I would recommend this hotel.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for taking the time to give us your feedback we appreciate it. We are happy to see your stay was comfortable and met your expectations. We believe our breakfast to be generous and yet is also full of healthy options. Thank you for choosing to stay with us. Rosemary & Team More

Portland, Oregon
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 3, 2014

In this tier of hotels, there is a lot of competition. I have tended to like HIEs because of good bedding and towels, and generally clean rooms. They are very consistent in quality. However, this HIE is the best I have stayed in to date. It was very easy to find after arriving in town. I showed up pretty late... More

Was this review helpful? Yes 1
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you choosing us from the many hotels offered in Helena. We are pleased that you enjoyed our hotel and found our breakfast to be good and plentiful.We think we offer great value for money as our breakfast is included in your rate. Thank you for your feedback and taking the time to write your review. Rosemary & Team. More

Madison, Connecticut
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 24, 2014

Ended our vacation in Helena and stayed at this hotel. Great location- part of walking mall in downtown area. The hotel is your typical Holiday Inn- clean and basic. Room lighting is very poor! The front desk staff are very nice and accommodating. Having free airport shuttle service is a plus!

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

This is not our hotel but the Holiday Inn downtown Helena. We are pleased that you enjoyed your stay with a hotel part of our hotel group IHG. Thank you Rosemary & Team Holiday Inn Express More

Calgary, Canada
Top Contributor
123 reviews 123 reviews
39 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 12, 2014

It's always nice to stay at a newer hotel; the decorations are modern, the carpet isn't faded, the place has a nice crisp smell in the air... Close to the interstate and walking distance to some decent food and convenience stores. We all enjoyed our stay here (unfortunately, they couldn't accommodate all of us - the others went elsewhere). The... More

Was this review helpful? Yes 1
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your review of our hotel we are glad you found everything to your liking. Our team works very hard to try and make all our guest stays as comfortable as possible. Sometime we do have teams that can be a little more boisterous than usual and a call to the front desk can help remind those guests... More

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Additional Information about Holiday Inn Express & Suites Helena

Address: 3170 N Sanders Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Helena 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express And Suites Helena
Holiday Inn Express & Suites Helena Hotel Helena

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