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Holiday Inn Express & Suites Helena

#5 of 22 Hotels in Helena
Certificate of Excellence
2.5 of 5
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3170 N Sanders Street, Helena, MT 59602
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Holiday Inn Express & Suites Helena
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147 Reviews from our TripAdvisor Community

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Miles City
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here two nights on a recent business trip. Check-in was efficient and rooms were clean, spacious and modern. Property offers hot and cold breakfast options (meats, eggs, oatmeal, pancakes, fruit, breads/rolls, juices, coffee and teas). Free newspaper was delivered to room daily and the pool and workout room were spacious. Rooms were quiet (I stayed on first floor by... More 

Helpful?
Thank Brenda K
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for taking the time to review your recent stay with us. We are happy you found our location to be convenient and that your stay was a positive one. We appreciate you choosing us from the many hotels in Helena and we hope to see you again in the near future. Thank you. Rosemary & Team More 

New Jersey
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

Room was very clean, although there was some mold on the bathtub caulking. Breakfast was the usual HIEX fare. Not bad, not great. Fitness room was better than most with Life uncle equipment. The only issue was that twice during the week there were no towels in the fitness center and we I told the guy working the front desk... More 

Helpful?
Thank Recon_Engineer
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for taking time to review your recent stay with us. j apologize that you felt our front desk person seemed bothered by you that is not something we wish to portray. You are the most important person when in our hotel and we want you to feel appreciated and never a bother. Thank you for staying with us... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 2, 2015

Very clean rooms, nicely appointed with big screen tv. Breakfast was pretty good, I loved the sausage gravy and biscuits and in room coffee. Staff was very nice and knowledgeable. Definitely will stay there again.

Helpful?
Thank detour66
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are pleased that you enjoyed your recent stay with us and thank you for choosing to stay with us. We are glad your room was clean and comfortable and that you would stay with us again. We hope to see you again in the near future. Rosemary More 

Casper, Wyoming
Level Contributor
149 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed October 24, 2015

Stayed here on business and found it to be a clean and comfortable place. The staff are quite helpful and friendly as well. Its fairly close to the downtown area but if downtown is where you want to be you should stay at the other Holiday Inn. I would stay here again.

Helpful?
Thank Boywonder51
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for staying with us, we appreciate your business. We are happy that your stay was comfortable and hope to see you on any future stays. Thank you Rosemary & Team More 

Basel, Switzerland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 21, 2015 via mobile

Very nice hotel in Helena. It's conveniently located downtown so that you can walk through the pedestrian street without having to drive there. Staff is very friendly and provided us with grat tipps for restaurant during check-in. The rooms are big and clean, nothing to complain. I would stay there again.

Helpful?
1 Thank 750DGA
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us and for taking the time to write your review. Happy to see that you found everything to your liking and we were convenient for you. Please come and stay with us in the future. Thank you for your business we appreciate you! Rosemary & Team More 

Des Moines, Iowa
Level Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed October 14, 2015

Well located to highway/food/shopping/gas, clean, quiet, nice staff, and well appointed rooms--in short, a very good road hotel. Breakfast attendant was exceptional friendly and hustling. News at gentle volume on the TV. Two wish lists for the room were a night light in or by the bathroom, and an easy sleep timer button on the TV clicker. We would stay... More 

Helpful?
Thank NewStart78
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your review of your recent stay with us, we are pleased you had a great stay. Your feedback on nightlights has been noted and we will ensure that we have some at the front desk for guest use if they wish them. Our televisions and operation are all preset by our suppliers but we will look further... More 

Kingsville, Canada
Level Contributor
211 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed October 13, 2015

This hotel gives you what you would expect from Holiday Inn Express; clean comfortable quiet rooms, friendly staff, breakfast good including hot and cold selections, fresh fruit. Nice pool and hot tub

Helpful?
Thank Charlie499270
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us and for taking the time to write your review of your recent stay. We are pleased you had a good stay and found everything was good and found your room to be clean and comfortable. We hope to see you again on any future stays. Rosemary & Team More 

sonoma county
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

We stayed in five Holiday Inn Express hotels on a recent road trip and I would rate this as our least favorite. The staff was helpful once someone finally acknowledged me ( they were in an office talking) but the rooms left something to be desired. The first room I was given had a mildew odor despite being told that... More 

Helpful?
Thank jfsonoma
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for taking the time to write your review of your recent stay with us. Your feedback is very important to us and we will use your review as a training tool for our staff. I apologize that your stay was not a good one and was disappointed to see that your room had an odor of smoke. We... More 

Great Falls, Montana
Level Contributor
9 reviews
5 of 5 stars Reviewed October 2, 2015

The staff has always been very courteous and the inn is very nice. Located right off the interstate with easy on and off access. Next door is Buffalo Wild wings, just steps away so you don't have to drive around the city. .

Helpful?
Thank chockoalive
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We thank you for your taking the time to write your review and thank you for choosing to stay with us. We are happy that you enjoyed your recent stay with us and hope to see you again in the future. Thank you Rosemary & Team More 

Calgary, Canada
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 9, 2015

Last year we stayed in Great Falls. This year we decided to go a little further to Helena. The front desk staff was very friendly and helpful, making check in a breeze. We had a room close to the end of the hall on the 2nd floor - 230. Noise was not an issue. The room was large and clean... More 

Helpful?
Thank Newfie-K
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your positive review of your recent stay with us. We are pleased that you had a great stay and enjoyed our hotel. We thank you for being loyal to our brand and for choosing to stay with us, we appreciate you. Rosemary & Team More 

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