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All 22 Helena hotels

Holiday Inn Express & Suites Helena

2.5 of 5 Hotel   |   3170 N Sanders Street, Helena, MT 59602
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Ranked #6 of 22 Hotels in Helena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Grammy929 Leduc, Canada
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116 reviews from our community

Traveler rating
    75
    29
    5
    5
    2
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40
28
8
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leduc, Canada
Top Contributor
60 reviews 60 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice rooms, newer facility. Within walking distance of Applebee's. It was -30 when we arrived and and we were directed to an overnight plug in. Nice linens, bed comfort and cleanliness are important to me and I was pleased with all at this hotel. More than adequate breakfast. Would stay here again.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us and for taking the time to review our hotel. We are happy that our hotel was good for your stay and that you enjoyed breakfast. We sincerely look forward to having you stay with us again in the future. Thank you Rosemary & Team More 

Anchorage, Alaska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 5, 2014

I just stayed at the holiday inn last night and at 4pm asked if they could arrange a taxi to the airport for me. My flight was at 0600 and I asked for a taxi at 4:45. Around 10pm my phone rang - it was the front desk telling me the only taxi time they could arrange was at 0330.... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

I am sorry that the taxi service that is available could not arrange for your taxi at the time you requested. You are correct it is the only taxi company in Helena and we have no control over their operation and I am sorry that you were inconvenienced. We do appreciate your feedback and I will pass this on to... More 

Top Contributor
105 reviews 105 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 8, 2014

The rooms are nice and the staff is friendly. I think this place is only a few years old. Overall the rooms are very nice for the price. My only complaint is with breakfast. It leaves a lot to be desired. The choices are limited and food quality is nothing special. However, the room quality makes up for the breakfast.... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you taking the time to write a review of our hotel. We are pleased that your stay was good. I'm sorry our breakfast did not live up to your expectations, at our hotel we order every item we are able to including the optional items. This includes Turkey sausage and sausage gravy & biscuits available daily plus another meat... More 

Wilmington, NC
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed at the Holiday Inn Express to begin our visit to Montana. That was a good decision. It got the trip started well. the hotel is very convenient to the Helena airport and to I-15 which took us to Glacier Park. The hotel was clean and comfortable. All of the amenities and furnishings were in good condition. The breakfast... More 

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IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are pleased to see that you found our hotel to be suitable for your needs and your stay was enjoyable. Thank you for choosing to stay at the Holiday Inn Express & Suites Helena, we appreciate you and your business. Rosemary & Team More 

Box Elder, Montana
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2014

The kids and I went to Helena for a dental appointment, the rooms were clean and comfortable, the pool was warm! The workout room had a nice variety of equipment and day staff was friendly the night guy was a little cold; we forgot our key in the room and he seemed inconvenienced. Other than that the location was awesome... More 

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IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for writing your review of our hotel. Happy to see that you managed to use our pool and fitness room and you enjoyed them. I was disappointed to see that a staff member seemed a little unfriendly, you certainly are not an inconvenience to us we value and appreciate you choosing us. Thank you for staying with us.... More 

Alberta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 2, 2014

Clean, great staff, convenient location, just a really good experience. Still a pretty new hotel, which is always a bonus regardless of the name, but a really good staff and it's location relative to shopping and restaurants make it that much better. We would stay here again no questions asked and enjoyed all the details surrounding our two night stay.... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are glad that you and your boys enjoyed your recent stay with us. Our breakfast usually has something for everyone and we were pleased to see you enjoyed it. Thank you for your positive feedback and taking the time to review our hotel. We appreciate you! Rosemary & Team More 

Kalispell, Montana
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

This hotel is very clean and quiet, excluding check-out time when everyone is in a rush. The breakfast at the hotel was reasonable and well prepared. We were there for a conference and all of the buffets served food well prepared and hot. There are stores and bars and restaurants in walking distance and our stay was very enjoyable.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for staying with us we were pleased to see that you enjoyed your stay and found our hotel to be comfortable and clean. This is our goal! We appreciate your business and taking the time to review our property. Rosemary & Team More 

Aberdeen, SD
Top Contributor
88 reviews 88 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 27, 2014

The front desk staff who greeted us was very friendly and helpful! This is a very nice hotel. The only negative was that we did not have a refrigerator in our room. When we asked, we were told that refrigerators are only available in the suites and that all the suites were booked. We also appreciated the comfortable chair in... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are pleased you found our staff to be friendly and you enjoyed your recent stay with us. Our standard rooms do not have refrigerators or microwaves only our suites contain those. Hopefully you will stay with us in the future and if so please contact me direct when I would be happy to upgrade you to a suite free... More 

Contoocook, New Hampshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

Very nice hotel, but housekeeping needs a checklist! We stayed for a week, and every day when we returned to our room some housekeeping work had not been completed. The toilet was not scrubbed, the ice bucket not cleaned with a fresh bag, etc. Also, the tubs need to be larger! We were doing hard manual labor every day (cleaning... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your honest feedback and taking the time to review our hotel. We were disappointed to hear that your room was not cleaned as it should have been, this is an issue that will be taken care of by further training of our room attendants. The tubs alas we cannot change and I am sorry that you were... More 

Brunswick, Georgia, United States
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 19, 2014

The Holiday Inn Express is located next to Buffalo Wild Wings, and Lowes. It is easy to find off the interstate. the place had ample parking, and allowed me to park my motorcycle under the awning. The desk folk were friendly, the breakfast hot and ready, and varied. The room was clean and odor free. Holiday Inn Express is becoming... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are glad to see that Holiday Inn Express is becoming one of your favorite hotels to stay at. We appreciate you choosing us and are pleased you enjoyed your breakfast here, I believe we offer a variety of choices and there is usually something for everyone's taste. Thank you for taking the time to review our property, I will... More 

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Additional Information about Holiday Inn Express & Suites Helena

Address: 3170 N Sanders Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Helena 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express & Suites Helena Hotel Helena
Holiday Inn Express And Suites Helena
Hotel Style:
#6 Romantic Hotel in Helena
#7 Family Hotel in Helena
#7 Business Hotel in Helena

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