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Holiday Inn Express & Suites Helena

#6 of 22 Hotels in Helena
Certificate of Excellence
2.5 of 5
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3170 N Sanders Street, Helena, MT 59602
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Holiday Inn Express & Suites Helena
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Ranked #6 of 22 Hotels in Helena
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kirby J Fayetteville, Arkansas, United States
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121 reviews from our community

Traveler rating
    78
    31
    5
    5
    2
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42
28
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fayetteville, Arkansas, United States
Top Contributor
70 reviews 70 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is truly a beautiful motel that is well maintained, clean exterior, clean interior and fairly new. The rooms were perfect. Carpet was great, AC worked perfect, had plethy of hot water. The rooms were clean and smelled good. The lobby was clean and attractive. The staff was over the top friendly and helpful. The locations was....well it is Helena... More 

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Great Falls
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Holiday Inn Express and Suites in Helena for basketball tournament. As always we had great stay. Ralph at the front desk was very friendly and patient!! Room was clean and breakfast was delicious. We love the Holiday Inn Express and Suites.

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IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us, we are pleased to see that you enjoyed your recent stay with us. Glad you enjoyed your breakfast that's the best part of the day! Thank you for taking the time to write your review we appreciate your feedback. Rosemary & Team More 

Kalispell, Montana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This Hotel is very clean and close to restaurants and shopping. The free breakfast is very good and the staff is friendly. The room was very clean and comfortable. There is shopping and good restaurants close by. The swimming pool and fitness center are clean and well maintained.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your positive review of our hotel and your recent stay with us. We are happy that your stay was good and you had the time to enjoy our facilities and breakfast. Thank you for choosing us. Rosemary & Team More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2015

Really friendly staff. Breakfast was a nice treat with fresh fruit options. I recall I was up early on east coast schedule and friendly staffer encouraged me to wait while she brought out 'hot options' certainly was from a considerate perspective to make sure i got what i wanted. Used conference room - clean and all electronic/projector were sufficient. We... More 

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IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Happy to see that you enjoyed our facility and our meeting room worked out well for you. I remember your group and that your materials ended up at the wrong hotel but eventually everything turned out well. Our aim is to provide a clean comfortable room for you and to be friendly and hospitable and I am happy you enjoyed... More 

Kalispell, Montana
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 4, 2015

I was sick, so I didn't get to fully enjoy the all the amenities, but I did make it for breakfast. I thought it was great - cheese omelettes, bacon, fresh pancakes, juices, yogurts, muffins and much more. The room was very clean and everything worked. Everything met or exceeded expectations. This is why I primarily stay at Holiday Inn... More 

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IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for taking the time to review our hotel on your recent stay, we appreciate your comments. I am sorry to hear you was not well enough to enjoy our breakfast but are pleased to see you usually love our breakfast. We hope to see you again in the future. Rosemary & Team More 

Leduc, Canada
Top Contributor
68 reviews 68 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 31, 2014

Very nice rooms, newer facility. Within walking distance of Applebee's. It was -30 when we arrived and and we were directed to an overnight plug in. Nice linens, bed comfort and cleanliness are important to me and I was pleased with all at this hotel. More than adequate breakfast. Would stay here again.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for choosing to stay with us and for taking the time to review our hotel. We are happy that our hotel was good for your stay and that you enjoyed breakfast. We sincerely look forward to having you stay with us again in the future. Thank you Rosemary & Team More 

Anchorage, Alaska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 5, 2014 via mobile

I just stayed at the holiday inn last night and at 4pm asked if they could arrange a taxi to the airport for me. My flight was at 0600 and I asked for a taxi at 4:45. Around 10pm my phone rang - it was the front desk telling me the only taxi time they could arrange was at 0330.... More 

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IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

I am sorry that the taxi service that is available could not arrange for your taxi at the time you requested. You are correct it is the only taxi company in Helena and we have no control over their operation and I am sorry that you were inconvenienced. We do appreciate your feedback and I will pass this on to... More 

Top Contributor
137 reviews 137 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 8, 2014

The rooms are nice and the staff is friendly. I think this place is only a few years old. Overall the rooms are very nice for the price. My only complaint is with breakfast. It leaves a lot to be desired. The choices are limited and food quality is nothing special. However, the room quality makes up for the breakfast.... More 

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IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you taking the time to write a review of our hotel. We are pleased that your stay was good. I'm sorry our breakfast did not live up to your expectations, at our hotel we order every item we are able to including the optional items. This includes Turkey sausage and sausage gravy & biscuits available daily plus another meat... More 

Wilmington, NC
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed at the Holiday Inn Express to begin our visit to Montana. That was a good decision. It got the trip started well. the hotel is very convenient to the Helena airport and to I-15 which took us to Glacier Park. The hotel was clean and comfortable. All of the amenities and furnishings were in good condition. The breakfast... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are pleased to see that you found our hotel to be suitable for your needs and your stay was enjoyable. Thank you for choosing to stay at the Holiday Inn Express & Suites Helena, we appreciate you and your business. Rosemary & Team More 

Box Elder, Montana
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2014

The kids and I went to Helena for a dental appointment, the rooms were clean and comfortable, the pool was warm! The workout room had a nice variety of equipment and day staff was friendly the night guy was a little cold; we forgot our key in the room and he seemed inconvenienced. Other than that the location was awesome... More 

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for writing your review of our hotel. Happy to see that you managed to use our pool and fitness room and you enjoyed them. I was disappointed to see that a staff member seemed a little unfriendly, you certainly are not an inconvenience to us we value and appreciate you choosing us. Thank you for staying with us.... More 

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