We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Helena hotels

Holiday Inn Express & Suites Helena

2.5 of 5 Hotel   |   3170 N Sanders Street, Helena, MT 59602
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express & Suites Helena to your Saves list
Holiday Inn Express & Suites Helena
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
89%
Ranked #6 of 22 hotels in Helena
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
phrogster Aberdeen, SD
  • Overview
  • Reviews (109)
  • Photos (42)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (22)
  • Location
  • More
Write a Review

109 people have reviewed this hotel

Traveler rating
    70
    28
    5
    4
    2
See reviews for
38
26
8
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Aberdeen, SD
Top Contributor
83 reviews 83 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The front desk staff who greeted us was very friendly and helpful! This is a very nice hotel. The only negative was that we did not have a refrigerator in our room. When we asked, we were told that refrigerators are only available in the suites and that all the suites were booked. We also appreciated the comfortable chair in... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel, but housekeeping needs a checklist! We stayed for a week, and every day when we returned to our room some housekeeping work had not been completed. The toilet was not scrubbed, the ice bucket not cleaned with a fresh bag, etc. Also, the tubs need to be larger! We were doing hard manual labor every day (cleaning... More

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your honest feedback and taking the time to review our hotel. We were disappointed to hear that your room was not cleaned as it should have been, this is an issue that will be taken care of by further training of our room attendants. The tubs alas we cannot change and I am sorry that you were... More

Brunswick, Georgia, United States
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express is located next to Buffalo Wild Wings, and Lowes. It is easy to find off the interstate. the place had ample parking, and allowed me to park my motorcycle under the awning. The desk folk were friendly, the breakfast hot and ready, and varied. The room was clean and odor free. Holiday Inn Express is becoming... More

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are glad to see that Holiday Inn Express is becoming one of your favorite hotels to stay at. We appreciate you choosing us and are pleased you enjoyed your breakfast here, I believe we offer a variety of choices and there is usually something for everyone's taste. Thank you for taking the time to review our property, I will... More

Broomfield, Colorado
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed at the HIE in Helena. My room was clean, and everything from the bed to the coffee maker was current and in good condition. I tend to make my reservations direct as I find that making arrangements via big chain internet reservation sites tends to reduce the chance for a special request, such as a king bed (I... More

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for taking the time to review our hotel. We appreciate your business and thank you for your feedback. Our standard rooms do not contain refrigerators only our suites do so that is why we always offer to refrigerate guests food or medications which seems to work well. Once again thank you for choosing to stay with us. Rosemary... More

Waukesha, Wisconsin
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night here. It was a beautiful hotel, nicely maintained and very clean. The people at check in were friendly and very helpful in giving us suggestions for dinner. If ever in this area, we would stay here again.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are pleased to see that you enjoyed your stay with us and found our hotel to be clean and comfortable. Our team works hard to provide a welcome stay for guests and we are happy we didn't disappoint you. Thank you for your review. Rosemary & Team More

Wauseon, Ohio
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a newer hotel with modern appointments. The bathroom had stone countertops. The room was clean and quiet. The breakfast was typical of a holiday inn. Pancakes sausage and gravy were all offered. We enjoyed our stay here.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

We are happy that you enjoyed your recent stay with us and found our hotel to be clean and comfortable. Our breakfast offers a varied selection each morning and we were pleased you enjoyed your stay. Thank you for choosing us. Rosemary & Team More

Jarrettsville
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An average Holiday Inn Express in a quite location off the interstate, Nice neighor with a little ride ( not bad) to down town and the tourism places Only thing I found to the negative was no elevator

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for your review of our hotel. We are happy you enjoyed your stay however, we do actually have 2 elevators so we are a little perplexed as you state we do not have any. Thank you for choosing Holiday Inn Express Helena for your stay. Rosemary & Team More

Tunkhannock, Pennsylvania
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Unfriendly front desk people, really uncomfortable beds but the room was huge and clean and they had a good hot breakfast with gluten free bread available. No discount offered for no working satellite TV and this was not an inexpensive suite.

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

I am sorry that you found our beds uncomfortable as we frequently are asked for the make of the beds because they are so comfortable to our guests. Our TV channels are normally working but sometimes due to the satellite programing there has been instances when the communication is lost and that requires reprograming from the TV company. I suspect... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

I was happy to stay at what seemed to be a relatively new property. Although, this is not Downtown Helena, the location has easy access to the airport, freeway, and is no more than 10 minutes from downtown. I had no issues with my room other than the shower head going crazy and getting water all over the bathroom floor.... More

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

Thank you for giving us your feedback. I apologize if your check in experience was a little slower than normal. We have only 2 check in computers and it can be slower than we would like it to be if we have a lot of people to check in. This is a busy time of the year and I'm sorry... More

Butte, Montana, United States
1 review
2 of 5 stars Reviewed July 16, 2014

We had to go here for a dental appointment for my kids. Seen many great reviews for this motel and it had a pool the main decision to stay here was the pool!!! Rented the suite room was nice and clean although the mattress had a faint urine smell on it. Front desk clerk did not advise us about the... More

Was this review helpful? Yes
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this review

I apologize that your stay was not good with us. Our keycard machine did malfunction on , I am sorry that the technician took a while to get the machine working and that it caused an inconvenience to you and other guests. We operate our pool according to Montana state law and if we have something go wrong such as... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express & Suites Helena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express & Suites Helena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Helena

Address: 3170 N Sanders Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Helena 2.5*
Reservation Options:
TripAdvisor is proud to partner with Regatta Hotels, Travelocity, IHG, Expedia, Agoda, Orbitz, Booking.com, Tingo, Hotels.com, BookingOdigeoWL, Priceline and Venere so you can book your Holiday Inn Express & Suites Helena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express & Suites Helena Hotel Helena
Holiday Inn Express And Suites Helena

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (7)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Helena with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Helena #8 Business Hotel in Helena
Hotel Class
Number of rooms
87

Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer