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All 22 Helena hotels

Comfort Suites Helena

2.5 of 5 Hotel   |   3180 North Washington Street, Helena, MT 59602
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95%
Ranked #2 of 22 Hotels in Helena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Stephanie M San Dimas, California, United States
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173 reviews from our community

Traveler rating
    144
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    4
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53
43
5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Dimas, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is not much to look at from the outside, but the rooms are beautiful and the hotel lobby is inviting. Very clean and comfortable. We will be coming back in October and have already reserved our room.

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Senior Contributor
37 reviews 37 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a 10+ hotel!! It is new within the last few years. The room was very large, had tons of electrical outlets, the bed was very comfortable, and the shower good. The room was spotlessly clean when we arrived. The breakfast is your standard free hotel breakfast. We only stayed here one night but will definitely stay here again... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Wow TerreWheeks! Thanks for the 'excellent' review. We will take 10+ every day of the week. We are thouroughly pleased that you had such a wonderful stay. I do have to agree with you that 'you can't go wrong staying here'. Our entire staff and management here at the Comfort Suites, Helena Montana thank you! Come back soon. More

Beverly Hills, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel on the night of August 28, 2014. I called from the airport for the courtesy shuttle - the driver was prompt and friendly. Checkin was quick, My room was clean, and quite comfortable. The WIFI had a good signal, the television was a new Samsung flatscreen and they had a 40 cable channels. There was... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you RickB for the lovely review of our hotel. I am pleased that we were 'surprisingly good' during your stay. As a newer hotel, 3 years, we have consistently impressed our new guests as well as our regular staying guests with our genuine care of the customer. It starts with the shuttle driver, to the front desk staff, on... More

Oregon City, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good and highly rated from me. Great service, accommodations, pool and close to everything. After traveling up from Sheridan wy it is a pleasure to stay the night here. If you are in need of a classy place to stay at a very reasonable price then stay here. Well worth it.

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks Baggettpv for the awesome review. We do indeed consider ourselves a "classy place". Each and every day and with every guest we try our hardest to be just that. Clean, comfortable, good food, reasonable prices,and the the best staff around make us just that. 'Classy". We all look forward to seeing you again in the near future, and thanks... More

Hamilton, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Comfort Suites Helena on the first and last night of our trip to Glaceri National Park. Hotel is super clean, staff is freidnly, breakfast is awesome and hotel is located very close to the airport, food, gas and shopping. Rooms were in perfect shape and was nice to get a restful evening after several long day... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you tpgnmav for the great review of our hotel. Hiking can really take it out of you and it is wonderful to find a comfortable and clean place to relax and lay your head down. We are happy here at the Comfort Suites of Helena that you chose us and will do again in the future. Glacier National Park... More

Brisbane, Australia
Top Contributor
230 reviews 230 reviews
176 hotel reviews
222 helpful votes 222 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived in Helena after a long drive from Banff National Park. The room and bathroom were spacious and modern with a large comfortable king bed, sofa, desk and enormous flat screen TV. Breakfast was lovely with a nicer than usual selection of yoghurts, cereals, breads and hot food items and the staff were very helpful and friendly. It's a... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you so very much SuzieLee71. I am delighted that even for just one night we made such a good impression on you. As you can tell our entire staff go above and beyond each and every day for all of our guests. Our kitchen staff strive continually to try and change up our fare with different products so everyone... More

Farwell
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were tired after a long day of driving from GlacierNational Park and needed a quiet, clean hotel with a hot tub for our old bones. This was such a good choice. The hot tub was actually hot and clean. Nice chairs all around the pool and no hassle towel service. The room was clean and very well appointed. Beds... More

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Melissa B, Public Relations Manager at Comfort Suites Helena, responded to this review

Thank you CynthiaG for the encouraging review of our hotel. There is nothing better after a long day in the car than a beautifully clean and hot spa tub. Our staff is truly the best at maintaining the entire hotel up to our guests expectations. From a clean and comfortable room, to as many pool towels that you need, or... More

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On a 7-week road trip we were delighted to enter this beautiful hotel and our spacious clean room full of nice amenities and all the comforts of home. The room is like a suite with a sofa and chair and large table for computer work, and the bed is so very comfortable. The large flat-screen TV swivels on the wall... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you so much 715jenk for your review of our hotel. We are very pleased that we were able to make your stay such a memorable one. We are a newer hotel and we strive every day to ensure our guests get the utmost quality and comfort that we can supply. We hope to see you back in Montana soon... More

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel. The staff is friendly. Beautiful, clean rooms, with everything you need. The night we arrived they had the typical complimentary cookies but they also had two types of soups for guest. The Tomato soup was very good. The breakfast bar was well stocked and upgraded from most hotels. My only complaint was that breakfast ended... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

John M, Thank you for your great compliments and recommendations for the Comfort Suites Helena! We are so happy you had such an enjoyable stay! We love to hear from our satisfied guests, and look forward to seeing you again in the near future! More

CALGARY
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 17, 2014

We stayed here overnight on our trip from Calgary to Idaho. I dont understand the great reviews. The carpet was so dirty, they need to invest in a carpet cleaner, it was disgusting. There was pistachios under neath the desk, so obviously they could not have moved the chair to clean or vacuum. The mirror in the hallway was so... More

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

TBATES8, Thank you for taking the time to review the Comfort Suites Helena. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Guest satisfaction is our number one goal, and is very important to us. We will be using your feedback as training, and will be making improvements to ensure each and... More

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Additional Information about Comfort Suites Helena

Address: 3180 North Washington Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
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