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All 22 Helena hotels

Comfort Suites Helena

2.5 of 5 Hotel   |   3180 North Washington Street, Helena, MT 59602
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95%
Ranked #2 of 22 hotels in Helena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Gosso11 Edmonton, Canada
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164 people have reviewed this hotel

Traveler rating
    135
    22
    4
    1
    2
See reviews for
51
38
5
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
CALGARY
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here overnight on our trip from Calgary to Idaho. I dont understand the great reviews. The carpet was so dirty, they need to invest in a carpet cleaner, it was disgusting. There was pistachios under neath the desk, so obviously they could not have moved the chair to clean or vacuum. The mirror in the hallway was so... More

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

TBATES8, Thank you for taking the time to review the Comfort Suites Helena. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Guest satisfaction is our number one goal, and is very important to us. We will be using your feedback as training, and will be making improvements to ensure each and... More

Edmonton, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were passing through Helena and needed a night stopover. This hotel was easy access. Super friendly and easy check in ( we did not pre book). The hotel room was amazing. Clean and very comfortable bed. The breakfast was not bad either!

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Gosso11, Thank you for taking the time to share your experience of the Comfort Suites Helena! We strive for excellence in every aspect of our hotel, and are thrilled you took notice! We appreciate you choosing to stay with us, and look forward to seeing you again in the future! More

Sharon MA, USA
Top Contributor
140 reviews 140 reviews
49 hotel reviews
226 helpful votes 226 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I agree with many of the other reviewers. The hotel is very clean, the rooms are spacious, bed very comfortable, etc. Only 1 small issue. In our montana trip we stayed at several properties that had this kind of breakfast buffet. Here they serve the buffet on paper plates with with plastic silverware. This is not as nice as other... More

Was this review helpful? Yes 2
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Hello Shakespeare_fan, Thank you for posting a review for the Comfort Suites Helena! We appreciate your comments, and that you chose to stay with us! We do our best to go above and beyond, and it is very rewarding to hear from satisfied guests! Thanks again, and we will see you again soon! More

Randolph, New Jersey
Top Contributor
78 reviews 78 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortably-furnished King bed room (see photo) with large screen TV, refrigerator and microwave oven. Unfortunately, I heard the kids in the adjoining room even over the noisy A/C unit. Shower shelf had extensive soap residue from previous guest(s). For many years, I have hated the quality of the Comfort Inn's tissues and toilet paper. Standard breakfast hot and cold... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Greetings 50StateVisitor, Thank you for sharing your comments for the Comfort Suites Helena. We are pleased you enjoyed your stay! We do our best to accommodate each and every guest, doing whatever it takes, to make their stay as enjoyable as possible. Thanks again, and we hope to see you again very soon! More

Polson, Montana
1 review
5 of 5 stars Reviewed 3 weeks ago

Just a quick business trip and wish we could have stayed longer! Beautiful spacious and quiet rooms on top floor. Very clean and loved the décor. Comfy beds, huge TV that swivels on wall, fridge and microwave, spacious bathroom. The breakfast was also really nice. Hot food, good variety. Nice workout room and pool as well. Can't wait to visit... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Hello Lisa R! Thank you for taking the time to write a review for the Comfort Suites Helena! I am thrilled you enjoyed your stay! We take pride in every aspect of our hotel, and do our best to exceed every expectation! Thanks again and we look forward to your return! More

Missoula, Montana
2 reviews
5 of 5 stars Reviewed 3 weeks ago

In town for fair week and stay was great. Room was perfect and clean and the bed was great, maybe even consider buying a choice mattress. Breakfast the next morning was great,lots of options clean and stocked. Did not have time to check out the pool but saw lots of kiddos enjoying it. Hotel is in a great location close... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Greetings Kristen M! Thank you for choosing to stay with us here at the Comfort Suites Helena! We are one of the closest and (the newest) hotels in the area, just minutes away from the fair grounds! Thanks again for reviewing the Comfort Suites, and we will see you again next year! More

Salisbury, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I know why this hotel is number 1 in Helena. My husband and I won two free nights here and it was beyond expectations! We stay in a number of hotels every year and this one was one of the cleanest. The appliances are nice and the bed is very comfortable. Plus, the television is huge and we loved that... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Casey M, Thank you so much for such a wonderful review for the Comfort Suites Helena! We are so happy you loved your stay, and were able to enjoy all our amenities! We do our best to exceed all expectations and I am thrilled to hear we are doing just that! Thanks again, and remember the Comfort Suites when returning... More

Columbia Falls, Montana, United States
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
487 helpful votes 487 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Top floor was very quiet. Plenty of room and the bathroom was very large as well. No problems with service and breakfast was plentiful and varied. The carpet could have been cleaner and the bed was a bit harder than expected. Overall, not a bad stay.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Billie O, Thank you for taking the time to write a review for Comfort Suites Helena. I am very happy you enjoyed your stay, and the spaciousness of your suite! I apologize your carpet was not as clean as expected, my maintenance staff has been informed, to make sure all rooms are as close to perfect as possible! Thank you... More

Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel on two occasions, one night per stay. The hotel had very nice, big and clean rooms. AC was very loud in one of the rooms I stayed in, but was quieter in the other room. Had trouble getting in touch with the hotel via email, once I got an answer there was no ordered shuttle bus... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Malin_84, Thank you for taking the time to review the Comfort Suites Helena. I would like to sincerely apologize that latest stay was not as enjoyable as it should have been. Our A/C units can be difficult at start-up, but I will have my maintenance staff make sure it is working properly. Yes we do use disposable items in our... More

Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is a really nice place to stay. The bed was really comfortable and clean along with the room. The climate control took some getting used to but worked good. Nice appliances. There was no exhaust fan in the bathroom so everything got fogged up is the only complaint but a small one at that. Pet Friendly with lots... More

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

travelerdave007, We are so happy you had such an enjoyable stay! We love hearing from our satisfied guests, and can't wait to make your next stay even better! Thanks again, for reviewing the Comfort Suites Helena! More

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Additional Information about Comfort Suites Helena

Address: 3180 North Washington Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
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Amenities

Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Helena #3 Family Hotel in Helena #3 Business Hotel in Helena
Hotel Class
Official Description (provided by the hotel)
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 
Number of rooms
90

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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