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Comfort Suites Helena

#2 of 22 Hotels in Helena
Certificate of Excellence
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3180 North Washington Street, Helena, MT 59602
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Comfort Suites Helena
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Comfort Suites Helena
Comfort Suites Helena
Comfort Suites Helena
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204 reviews from our community

Traveler rating
    167
    30
    4
    1
    2
See reviews for
60
48
7
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (41)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (38)
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Butte, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is one of my favorite hotels: the staff is super friendly and helpful, the hotel grounds are brightly lit, the rooms are homey. I love, love, love the beds...just love them!!!! I would always recommend this hotel to anyone needing lodging in Helena!!!

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Gardiner, Montana
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Very nice clean facility. Staff were inviting & helpful. Bed a bit too hard for me, otherwise all was very good! Would chose to stay here again. Breakfast was fairly basic. Modern furnishing and comfortable bedding.

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1 review
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay at this hotel. The rooms are clean, quiet, and nicely appointed. The staff was very friendly and helpful. There is a good selection for breakfast. I'll be making another reservation soon!

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1 review
5 of 5 stars Reviewed 1 week ago NEW

very clean and friendly staff enjoyed the soup that was offered when we arrived. Room was clean and very nice. Will stay here again when travelling down south. Very good breakfast also offered. recommend this hotel.

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Casper, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I always enjoy staying at the Town Pump group of motels. I believe that I have stayed at all 13 at one time or another and the constancy of the cleanliness and friendliness of the staff are great. I keep the list that they publish and if I have the choice of a town pump owned motel within reasonable driving... More 

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Great Falls, Montana
Top Contributor
60 reviews 60 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What Can I say that has not already been said about this amazing hotel? It is true the staff can either make or break a hotel and this staff definately makes the hotel. The staff is amazing and that is not really adequate to describe how they go out of thier way to help you and make you feel at... More 

Was this review helpful? Yes 1
Missoula, Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is in one word Amazing. The staff was very upbeat and nice. Parking lot was big enough to put my trailer in without any issues. The hot breakfast was very good. I really liked the omelettes. Room was very comfortable and the bed was great. Plenty of room. They had your choice of hot soup if you wanted... More 

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Amazing review. Thank you! We try extremely hard to 'go above and beyond' and it is so satisfying to hear a review such as yours. The soup and cookies in the evening are always a big hit, but you can't go wrong with a comfy clean room and a safe place for your vehicle. Please come and see us again... More 

Dillon
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

large rooms with all the amenities. Comfortable bed and clean bathroom. Even extra pillows and a blanket in the closet. Lots of hangers to hang clothes. Had a little trouble keeping the room at a comfortable temperature-it was either too hot or too cold but to be fair it was very cold outside. Free breakfast was pretty good too.

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you so much for the fantastic review. I'm so happy that your stay was enjoyable. From our comfortable spacious rooms to a good hot breakfast you hit many of our high points.. Thanks for sharing your opinion with so many. We do appreciate your business. See you again soon. Melissa Buckley General Manager More 

MELROSE
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

I spent two nights at the hotel and it was great. The rooms are spacious, the bed was great and the breakfast was wonderful. You can't go wrong by staying at this place. You will love it. I can't find anything bad to say about this establishment.

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks Kenneth for the wonderful review. I am pleased that we were able to make your stay so comfortable and enjoyable. I will post this review, along with others, for our whole staff to see. Our staff consistently go 'above and beyond' and I'm just thrilled that you took the time to rate us so highly. Please come back and... More 

Savage
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2015

We each had our own bed as the pull out sleeper was comfy. the sheet were dirty on the sleeper sofa, told the desk, they came made up the sleeper with clean sheets right away. Pillows were amazing and Beds comfy. Price was great and I Hops across the road was good. Definitely going to stay again.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks for the nice review. I am pleased that you enjoyed your time with us, and our beds are super comfy. A review such as yours helps us with the overall view of hospitality in that if a problem does arise it is taken care of quickly and satisfactorily. I'm glad you had such positive experience and we hope you... More 

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