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Comfort Suites Helena

2.5 of 5 3180 North Washington Street, Helena, MT 59602
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Certificate of Excellence 2014
Comfort Suites Helena
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Comfort Suites Helena
Comfort Suites Helena
Comfort Suites Helena
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198 reviews from our community

Traveler rating
    162
    29
    4
    1
    2
See reviews for
59
47
7
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Missoula, Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is in one word Amazing. The staff was very upbeat and nice. Parking lot was big enough to put my trailer in without any issues. The hot breakfast was very good. I really liked the omelettes. Room was very comfortable and the bed was great. Plenty of room. They had your choice of hot soup if you wanted... More 

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Dillon
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

large rooms with all the amenities. Comfortable bed and clean bathroom. Even extra pillows and a blanket in the closet. Lots of hangers to hang clothes. Had a little trouble keeping the room at a comfortable temperature-it was either too hot or too cold but to be fair it was very cold outside. Free breakfast was pretty good too.

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MELROSE
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I spent two nights at the hotel and it was great. The rooms are spacious, the bed was great and the breakfast was wonderful. You can't go wrong by staying at this place. You will love it. I can't find anything bad to say about this establishment.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks Kenneth for the wonderful review. I am pleased that we were able to make your stay so comfortable and enjoyable. I will post this review, along with others, for our whole staff to see. Our staff consistently go 'above and beyond' and I'm just thrilled that you took the time to rate us so highly. Please come back and... More 

Savage
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We each had our own bed as the pull out sleeper was comfy. the sheet were dirty on the sleeper sofa, told the desk, they came made up the sleeper with clean sheets right away. Pillows were amazing and Beds comfy. Price was great and I Hops across the road was good. Definitely going to stay again.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks for the nice review. I am pleased that you enjoyed your time with us, and our beds are super comfy. A review such as yours helps us with the overall view of hospitality in that if a problem does arise it is taken care of quickly and satisfactorily. I'm glad you had such positive experience and we hope you... More 

Hamilton, Montana
1 review
5 of 5 stars Reviewed 2 weeks ago

All the folks are great, pleasant and so is everything they do to make your stay pleasant. Rooms are nice and newer too. I am visiting due to medical issues, and they are so thoughtful and giving. Gabby is one of many great people there, bringing sunshine to my day and others. She goes out her way to bless your... More 

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks for the great review Lori. We do go 'out of our way' to please our guests and it is so nice of you to tell your story to so many people. Our front desk staff as well as our entire staff will be so pleased to see this review, among others, up on our bulletin board in the back... More 

Carrollton, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendliest staff top to bottom of any hotel at which I've stayed - rooms great - breakfast bar great ... even at closing times! Linens were lovely and comfortable. Pool and hot tub were clean and well maintained. Can't say enough.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Wow. A super review all the way from the great state of Texas! Thanks for noticing and for letting everyone on the web hear what a wonderful experience you had at our hotel. The entire staff thank you for such a positive review. It is re-assuring to us all that we are going the extra mile to ensure our guests... More 

Missoula, Montana
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

The staff is always friendly and helpful. The place is clean, well kept, well lit, and safe. The breakfast bar is above par for being included with the room rate. Newspapers, cookies and soup in the evening are offered. The beds are VERY comfortable and include a range of pillows in different levels of softness. The location is near the... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

What a super review, thank you. As a staff on the whole our mission is to 'go above and beyond' and it is nice to hear comments such as yours that praise the staff in support of that effort. We look forward to seeing you again in the near future. And thanks again for spreading the word. More 

Missoula, Montana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My "go to" hotel in Helena. Superior services and quality property. I general stay in Helena for business and Comfort Suites Helena always serves my needs. Very hand location just off the interstate and close to Macy's.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you so much for the positive review! We pride ourselves in taking care of our guests, and we look forward to seeing you again in the near future. thanks again. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Jake at front desk was outstanding and went above and beyond. Tools spacious, clean and well laid out. Linens were lovely and comfortable. Pool and hot tub were clean and well maintained. Breakfast was great

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Super stay ='s super review. Thank you so very much! It's sounds as if you had a positively fantastic experience from the beautiful pool and hot tub to the mouth watering breakfast. Please come and stay with us again so we may have the opportunity to impress you further. We look forward to seeing you soon. More 

Saskatoon, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 18, 2015

My wife and I stayed at this hotel for 1 night enroute to Arizona. The staff were very accommodating. Hotel and rooms very clean. The suites were large and well appointed. A good sleep was experienced as the hotel was quiet. The continental breakfast included with the room was quite good and extensive.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

I am so pleased that you had such a relaxing and quiet night's sleep with us here in Helena. We serve many travelers this time of year and I appreciate you sharing your positive experience with others who are on the road as well and would just like a wonderfully quiet and comfortably clean room. See you again on your... More 

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Additional Information about Comfort Suites Helena

Address: 3180 North Washington Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
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Hotel Style:
#2 Romantic Hotel in Helena
#3 Family Hotel in Helena
#3 Business Hotel in Helena

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