We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Helena

#2 of 22 Hotels in Helena
Certificate of Excellence
Hotel website
Hotel deals
3180 North Washington Street, Helena, MT 59602
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Comfort Suites Helena
Professional photos View all
Browse nearby
Comfort Suites Helena
Comfort Suites Helena
Comfort Suites Helena
Write a Review

213 reviews from our community

Traveler rating
    175
    31
    4
    1
    2
See reviews for
63
51
7
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (50)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (38)
All months
Top Contributor
68 reviews 68 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't think I can say enough great things about this hotel. The staff are all incredibly friendly and seem to love their work. The front desk folks are great, the kitchen folks are warm and personable, the housekeeping folks are sweet and helpful, even the maintenance guys are gracious and friendly. Our room was comfortable ad very clean, the... More 

Was this review helpful? Yes
New York City, New York
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel provides the chain experience, with a very genuine touch provided by conscientious staff. The cons: stains on the carpet, bed skirt and pillow, long waits for the hotel's complimentary shuttle, some mix-ups around my reservation. I think that a big part of the problem is that they only have two people on duty overnight, which is not sufficient... More 

Was this review helpful? Yes
Great Falls, Montana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for a weekend of visiting friends and attending a sports event. Everyone there was welcoming and accommodating. As a bonus they serve 2 types of soup as well as fresh baked cookies each night. They go over and above in service. We enjoyed our stay very much! Thank you!

Was this review helpful? Yes
West Kelowna, Canada
Senior Contributor
33 reviews 33 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here on our bus tour to Las Vegas, Nevada. It was immaculately clean and the bed was heavenly to sleep in. The pillows, duvet, and mattress were excellent. The staff were helpful, the breakfast was varied and tasty. There is a convenience store across from the hotel where you could buy beer or gamble. If you are ever... More 

Was this review helpful? Yes
Billings, Montana
1 review
5 of 5 stars Reviewed 1 week ago

Rooms were great, clean and comfortable. The staff was very accomodating. We were a large group with 4 rooms and lots of activity. The pool was wonderful, the hot tub relaxing. The breakfast each morning was delicious.Definatly will stay here when we are in Helena.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel, bedding was nice. Nice size TV, wall mount temp control, bathroom could've been a little bigger. Tried printing in the business center, but you have to upload what you want to print to an external website and type in a code- needless to say it was very inconvenient. And it ended up not printing anyways. Friendly staff,... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you for your positive review. Our bedding is quite comfortable to say the least. If you have any problems with out business center in the future please don't hesitate to ask someone at the front desk for assistance. We are happy to help. Great review and we will see you next time. Safe travels. More 

Bigfork, Montana
Contributor
20 reviews 20 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property exceeded my expectations and provided me and my wife with a very enjoyable experience. I also liked the close proximity of a major grocery store (open 24 Hours) to the hotel. The breakfast was really very good and as much as I needed. Excellent variety of Menu!

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

WOW!! What a great experience. Thank you so much for the fabulous review. We are thrilled that everything was so better than anticipated during your stay. These types of comments are what we strive for each and every day. I will post this for all of our staff to see. You made our day. Come again so we can make... More 

Cochrane
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were greeted with soup on arrival in the early afternoon. Loved the pool and hot tube and the nice furniture surrounding it. Enjoyed the friendly staff. We had a spacious suite and everything was very, very clean. For those who like to gamble there is a small casino across the parking lot. If I wanted to say something negative... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Super review. Thank you. We are very proud of our clean pool/hot tub and guest suites. I am pleased that you had a lovely stay and I am thankful that you took the time to 'spread the word' about our hotel and what we offer our guests. We hope to see you real soon. More 

Twin Falls, Idaho
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is the cleanest hotel I have stayed in for a long time. The room was spacious and the staff was very accessible. The price was much more reasonable than the Best Western Premier downtown, which we stayed at the night before, and the room here was actually much nicer and cleaner. The bathroom here was twice as big as... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

We definitely want you here again! I enjoyed your review immensely. In a competitive field it is nice to hear directly from the guest on how we 'match up' against our competition. Round One to the Comfort Suites. Let's do this again soon. More 

Butte, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is one of my favorite hotels: the staff is super friendly and helpful, the hotel grounds are brightly lit, the rooms are homey. I love, love, love the beds...just love them!!!! I would always recommend this hotel to anyone needing lodging in Helena!!!

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

I concur! Our beds are the best. This is a very common but very welcomed comment that we get from many of our guests. From the well lit grounds to our comfy rooms it is really a place where you can relax and get a good nights' rest. Thanks so much and come back soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (19)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (35)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question