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Comfort Suites Helena

#2 of 22 Hotels in Helena
Certificate of Excellence
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3180 North Washington Street, Helena, MT 59602
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1 room 1 guest
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Comfort Suites Helena
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244 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kirkland, Washington
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we stayed here while checking our son into Carroll College. A nice hotel, service was very helpful and the location was great, you would walk to a great grocery store and a mini-mart. Definitely would stay here again.

Was this review helpful? Yes
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After a drive through Glacier National Park and numerous highway and freeway slowdowns because of construction, it was a welcome sight to see the hotel right off the freeway. Our check in was easy, with a very friendly front desk young lady. Our third floor room was very clean and breakfast was fine. The lady in charge of the dining... More 

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Seattle, WA
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed two nights with my wife while dropping daughter off to school. To put into perspective, this is the third hotel we have stayed in over the last three years in Helena and the second time we have used this hotel, the last being in May, 2015. First, the positive. Clean, well located next to Costco and the airport and... More 

Was this review helpful? Yes
Melissa B, Manager at Comfort Suites Helena, responded to this review

Thank you for reviewing our hotel. I'm pleased that your room was comfortable and clean and that you enjoyed our breakfast. I do apologize however about the pool and spa being closed during your short stay. Our pool and hot tub are award winning and they are for a reason. The reason being it is kept up to a standard... More 

Texas
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife have been traveling for several weeks and have stayed in many of the national chain hotels, B&B's, & local mom & pop's. This was the best hotel we have stayed in! The room was large, the bedding great, & the breakfast was really well done. On top of the quality, the price was very reasonable.

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks Don for the fantastic review. We so much enjoy getting testimonials such as yours. It is really a great pat on the back for our entire staff so we all thank you very much and hope that you get back to Montana to see us soon. Happy travels. More 

New York City, New York
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a one night stay with my son. Check in and out process a breeze, a breakfast above the expectations from similar rated hotels (they have a Belgian waffle maker!), cookies and soup always available. The room with 2 queens was large with a separate sit in area, bathroom impeccable , AC not too noisy. Swimming pool did not... More 

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thanks for the fantastic review. We are so happy that we surpassed your expectations and hope you will come back and stay with us again. More 

Kalispell, Montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for many nights during the summer of 2014. Recently, I came back. Hotel facilities have been kept in top shape. All areas are exceptionally clean, including the stairwells and the hallways. My spacious room was extremely clean, welcoming, and comfortable. The work desk is convenient, the bed is heavenly, the bathroom is well stocked and... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

What a super review! We do appreciate your taking the time to write such a fantastic review of our establishment. It is nice to hear from a guest that has been here last year, come back and found that we are keeping up the pace in cleanliness etal... I will post this for all of our staff to see because... More 

Great Falls
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

I recently stayed at Comfort Suites for basketball tournament. The rooms were very clean and Marki was very friendly and helpful! Breakfast was good with wonderful breakfast ladies. Cannot say enough how much we enjoyed our stay and will definitely be back again!! All was very clean and staff above and beyond great customer service

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you for the wonderfully positive review of our hotel. All of our staff, from front desk at check in, to the breakfast attendants go above and beyond each and every day. Thank you for telling everyone all over the country about what a good job we are doing here at the Comfort Suites in Helena. Come back soon! More 

Billings, Montana
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2015

Unexpected for a Comfort Inn.I was very pleased with my 2 night stay. Comfortable rooms. Quiet. Good bedding. Friendly, efficient staff. Breakfast was okay or I would have given them 5 stars. But then I am picky. Too much starch and carbs. But still, on a scale of 1 to 10 for free breakfast, I'd give it a 7.5. I'd... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

We are so pleased that you enjoyed your stay with us. Thank you for the great review and we look forward to serving you again in the very near future. Thanks for sharing. More 

Burke, Virginia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 18, 2015

1. 25 minutes to check in, with only 2 people ahead of me and they were being helped already. 2. The A/C was off in the room - fine, I'll turn it on, no problem. There's a thermostat on the wall with the expected controls on it, except that nothing I did got the A/C to turn on. So I... More 

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Melissa B, Manager at Comfort Suites Helena, responded to this review

It seems as if you were not completely satisfied with our level of service and I do apologize that you are so dissatisfied. I am the assistant general manager here and myself and our front desk supervisor were working the front desk the afternoon that you arrived. We were a full house all weekend with two weddings, a funeral, and... More 

Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 14, 2015

My friend and I stayed here en route to Yellowstone National Park on June 25th - and we were so happy with the hotel. The room was fabulous and we were so impressed with the décor, the updated bathroom with granite counters, and even a living room-like area to sit and relax. I was so impressed that they offered a... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Thank you Madison for writing such a lovely review of our hotel. Our rooms and especially the pillows are extra comfy and I'm glad you enjoyed them both so much. We look forward to serving you again on your next trip to the states. Safe travels. More 

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