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All 22 Helena hotels

Comfort Suites Helena

2.5 of 5 Hotel   |   3180 North Washington Street, Helena, MT 59602
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97%
Ranked #1 of 22 hotels in Helena
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
CurlCouple Calgary, Canada
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138 people have reviewed this hotel

Traveler rating
    116
    18
    2
    0
    2
See reviews for
44
33
3
37
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Calgary, Canada
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped here at 11pm enroute to San Diego and truly enjoyed our stay! Room rate was reasonable ($98) and the employees were incredibly friendly. Free breakfast the next morning was impressive and again the employees once again were so sweet to take the time to offer assistance and thank us for choosing to stay withComfort Suites. Overall a clean... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

CurlCouple, Thank you for sharing your experience of the Comfort Suites Helena. We appreciate your kind words, and your great compliments of our wonderful staff. Thanks again, and hope to see you again when passing through! More

Lethbridge, Alberta
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night on the way to Las Vegas. Wonderful hotel, very clean and comfortable and big. The location is great as it's within walking distance to Costco and TJMaxx. :) It's easy to get to and to get back on the interstate. The pool area is nice and the lounge chairs are great. The staff is very helpful... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Greetings mamarama65! Thank you for taking the time to post a review for Comfort Suites Helena! We are thrilled you enjoyed all aspects of your stay, from the comfort and cleanliness, to the great location! We hope to see you again soon, when you pass through Helena. More

Gardiner, Montana
Top Contributor
150 reviews 150 reviews
31 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The outside looks nice, but has a gas station in the front, and a water treatment plant on one side. The check-in was fine, but I had to ask what the hotel offers (like fitness center, pool...) and what time was breakfast and what did they offer. When we got to the room we noticed that the sofabed was not... More

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

MontanaSkip42, As a fellow hotelier, I appreciate your detailed feedback, and I am very sorry you did not enjoy your stay with us. Although, the issues that you have addressed have never been a concern, in fact many of our returning loyal guests’ stay at the Comfort Suites for the very reasons you have cited. In particular, the convenience of... More

Coupeville, Washington, USA
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

Arrived around 7 pm was able to get a very nicely appointed king size bed. Hotel staff were easy going and friendly and helped us find a car wash self serve to accommodate our truck and trailer. Pool and hot tub looked great we didn't use due to a lot of folks in the pool around 9 pm when we... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Grettings Kimberely J, Thank you for taking the time to write a review for the Comfort Suites Helena! We appreciate your comments and are thrilled you gave us a shot! We do our best to go above and beyond for all our guests, and love to hear such great feedback! We look forward to your return to Helena and the... More

Didsbury, Alberta, Canada
2 reviews
5 of 5 stars Reviewed February 6, 2014

Lovely new hotel. Suite was large, clean and stylishly arranged. Hot breakfast a step above most places. Little things like honey packages with the tea bags. Had plugins for your car. King bed was very comfortable with various sizes of pillows. Extra large TV. A most pleasant experience.

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Hello Linda5005, Thank you for taking the time to post such a great review for the Comfort Suites Helena! We are thrilled you enjoyed your stay, and took notice to all our extra special touches. Thanks again, and hope to see you again in the future! More

Edmonton
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 29, 2014

This was our second time staying at this Hotel and it was just as good as the first!. Easily found off of I-15. They offer a delicious breakfast in the morning and Soup and coffee in the evening, both of which were delicious. Not far from Shopping either. We will stay again!

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Greetings dixiebelle, Thank you for returning to the Comfort Suites, and giving such a glowing review! We are thrilled you enjoyed another stay, and look forward to your return in the near future! More

Schweinfurt, Germany
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 8, 2014

The hotel was very nice and clean. More importantly the shuttle service was running late at night, which was a life savor for me when upon arrival there was not a taxi to be seen and the rental car guy said it might be an hour. At 930pm when i called the Comfort Suites shuttle was there within 10 minutes... More

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Melissa B, General Manager at Comfort Suites Helena, responded to this review

Hello Rick L, Thank you for your kind words! We strive to go above and beyond for each and every guest, to ensure a wonderful and memorable stay! Thanks again for taking the time to post a review of the Comfort Suites Helena and hope to see you again in the near future! More

Tennessee
Top Contributor
161 reviews 161 reviews
39 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed January 7, 2014

I pulled in here after a week-long trip to Glacier National Park. It was luxury compared to where I had been staying. I doubt I would have wanted to leave Montana if I had stayed here the whole time. Their website pictures are every bit like the room. They are clean and comfortable with plenty of room to spread out... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Dear HazelEyesFromTN, Thank you for taking the time to rate Comfort Suites on Trip Advisor. I am thrilled you enjoyed your stay! I'm sorry about the issues with the shuttle van, I have been speaking with my team to come up with a sound solution when problems like yours arise. Again, we appreciate your feedback, and look forward to you... More

Olympia, WA
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 5, 2014

We stayed in this hotel on December 23, 2013 for one night. The check in was seemless, our room was attractive and very comfortable and service was excellent. We all slept well and enjoyed the breakfast in the morning.

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Dear Yakama, I am thrilled to hear your stay was enjoyable and comfortable. We strive for excellent customer service, and its wonderful to hear how well we are doing! Thanks again for the great review and hope to see you again in the near future. More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 28, 2013

We stayed at this hotel on Dec 27,2013. Our experience was fantastic. The staff was extremely great. They have hot soup, coffee and cookies when you come in after a day of travelling. They also offer free shuttle to restaurants since one is not on sight, so that way you can be chauffeured around and not worry if you want... More

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Suites Helena, responded to this review

Greetings LivingGr8, Thank you for taking the time to post such a wonderful review for the Comfort Suites Helena! I will share your kind words will all my staff! Thanks again and we look foward to your return! More

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Additional Information about Comfort Suites Helena

Address: 3180 North Washington Street, Helena, MT 59602
Phone Number:
Location: United States > Montana > Helena
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 22 hotels in Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Official Description (provided by the hotel):
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 
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