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Fairfield Inn Great Falls

2.5 of 5
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1000 9th Avenue South, Great Falls, MT 59405
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1 room 1 guest
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Fairfield Inn Great Falls
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103 Reviews from our TripAdvisor Community

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Traveler rating
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    32
    26
    18
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Houston, Texas
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

The carpet throughout hotel was terribly stained and ragged in places. My non smoking room was a bit smoky. The pillows were bad and to make the night even more miserable was the air conditioner did not work properly. I would have opened a window instead but that wasn't an option. Most Fairfield Inn hotels are very nice, don't assume... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for your review of the hotel. I have sent yoiu an email from the guest survery that you submitted from Marriott. If you have time I would like to discuss your stay, because the hotel has had a complete remodel last year and the pillows are less than a month old. As for the smokey smell... More 

Oakdale, California, United States
Level Contributor
151 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Disappointed that they don't have a work out facility. Otherwise it is a typical Fairfield. Bed was a little worn down mattress wise. Staff was attentive though my compatriot had key issues. Reasonable price. Neighborhood was a little funky.

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you for your review of the Fairfeld Inn Great Falls. I am not sure if you spoke with the front desk during your stay about the fitness center. You are correct, we do not have a fitness center, but we have made arrangements at a local gym about 2 blocks away from the hotel that you can use free... More 

Jacksonville, North Carolina
2 reviews
3 of 5 stars Reviewed 3 weeks ago

While the room was fine front desk service was poor. The Manager was interviewing a prospective employee on the phone while there was people waiting to check in. The door to the laundry area behind the counter was wide open with piles of dirty sheets in view. The next morning at breakfast not only was the laundry still viewable but... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you for your review of the Fairfield Inn Great Falls. I have sent your an email already to discuss your stay at the hotel from the guest survery you did with Marriott. More 

Madrid, Spain
Level Contributor
150 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is well worth the 10 minute drive off the Highway, to sleep in a hi-quality property. Yes I am a fan of Marriot, but I rarely stay at Fairfield properties. So big thumbs up to the property & the staff at this hotel.

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you for the nice review of the Fairfield Inn Great Falls. I hope that you will come back and see us the next time you are in town. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Loved our stay here. The lady that checked us in was so nice and helpful. She gave us good options for a light dinner. The hotel was fairly recently updated. New carpet, mattresses, good bedding, freshly painted and cool wall coverings in the bathroom. Excellent strong shower. But the BEST was the fabulous mattress and bedding. Best night's sleep on... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for th wonderful reveiw of the Fairfield Inn Great Falls. I am so happy to hear that you enjoyed your stay with us. I hope that I will get a chance to meet you on your next trip to Great Falls. More 

Colorado
Level Contributor
117 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 14, 2015

Just off the main street, lots of places around for shopping, gas, refills on travel items. Hotel was clean, and they had ice cream selections in the pantry area, which was a treat at the end of 12 hours of driving. Room was clean, check in fast, breakfast good. It was quiet too. We were just across from the back... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for the wonderful review of the Fairfield Inn Great Falls. I am so happy to hear that you enjoyed your stay with us and I hope that you will come back and see us next time you are in Great Falls. More 

alabama
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed July 3, 2015

Overall the hotel is nice, but missing a few things like refrigerators and microwaves. The people were nice, but hurried like they were overworked. The place was busy and ran out of some food items for breakfast. The city itself is a great place to visit.

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for takaing athe time to write a review for the Fairfield Inn Great Falls. I apologies that your room did not have a refrigerator or microwave. We do have a few rooms available that come with them. Next time, ask if a King Suite is available. I hope that we get a chance to see you... More 

Lewisburg, Pennsylvania
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed July 1, 2015

Unfortunately our one night stay at the Fairfield in Great Falls, MT was not a pleasant experience. Our check in was fine but the minute we walked into our room at this non-smoking hotel, the room had a strong smell of cigarettes! My husband unpacked and I went to the front desk to speak with the staff. The young woman... More 

Was this review helpful? Yes 1
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for taking the time to write a review for our property. I do apologize for the troubles that you had with your at the Fairfield Inn Great Falls. I received a note from my front desk when I came in the next morning about what had happened. However I was told that you would be writing... More 

Travelers are raving about these Great Falls hotels

Calgary, Canada
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed June 30, 2015

We just got back from a 3 day stay here. Stayed here last year around the same time and enjoyed our time there. They have done nice renovations in breakfast area and our room on second floor was very comfortable and spotless. Did not use the pool. Staff was quite friendly. Being across the street from Holiday Mall is handy... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for the kind words. We are glad that you came to stay with us angain and we look forward to seeing you again next year. More 

Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 11, 2015

Needed a place for 2 nights while travelling and waiting for repairs to be done. I can not thank Tracee and Harolan enough for their help and understanding. The entire staff at this place is first class. I would always stay here when in Great Falls again. Thank you ladies for an enjoyable stay!!!

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for the wonderful review. Everyone at the Fairfield Inn Great Falls takes pride in making sure that everything with your stay in comfort and we want you to feel like you are at your home away from home. I hope that we will be able to see you again soon!! More 

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