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Fairfield Inn Great Falls

2.5 of 5
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1000 9th Avenue South, Great Falls, MT 59405
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Fairfield Inn Great Falls
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Ranked #13 of 29 Hotels in Great Falls
A recent review
5 of 5 stars reviewed 1 week ago
Cathy D
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99 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (99)
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    (19)
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    (45)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved our stay here. The lady that checked us in was so nice and helpful. She gave us good options for a light dinner. The hotel was fairly recently updated. New carpet, mattresses, good bedding, freshly painted and cool wall coverings in the bathroom. Excellent strong shower. But the BEST was the fabulous mattress and bedding. Best night's sleep on... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for th wonderful reveiw of the Fairfield Inn Great Falls. I am so happy to hear that you enjoyed your stay with us. I hope that I will get a chance to meet you on your next trip to Great Falls. More 

Colorado
Level Contributor
105 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just off the main street, lots of places around for shopping, gas, refills on travel items. Hotel was clean, and they had ice cream selections in the pantry area, which was a treat at the end of 12 hours of driving. Room was clean, check in fast, breakfast good. It was quiet too. We were just across from the back... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for the wonderful review of the Fairfield Inn Great Falls. I am so happy to hear that you enjoyed your stay with us and I hope that you will come back and see us next time you are in Great Falls. More 

alabama
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall the hotel is nice, but missing a few things like refrigerators and microwaves. The people were nice, but hurried like they were overworked. The place was busy and ran out of some food items for breakfast. The city itself is a great place to visit.

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for takaing athe time to write a review for the Fairfield Inn Great Falls. I apologies that your room did not have a refrigerator or microwave. We do have a few rooms available that come with them. Next time, ask if a King Suite is available. I hope that we get a chance to see you... More 

Lewisburg, Pennsylvania
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unfortunately our one night stay at the Fairfield in Great Falls, MT was not a pleasant experience. Our check in was fine but the minute we walked into our room at this non-smoking hotel, the room had a strong smell of cigarettes! My husband unpacked and I went to the front desk to speak with the staff. The young woman... More 

Was this review helpful? Yes 1
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for taking the time to write a review for our property. I do apologize for the troubles that you had with your at the Fairfield Inn Great Falls. I received a note from my front desk when I came in the next morning about what had happened. However I was told that you would be writing... More 

Calgary, Canada
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just got back from a 3 day stay here. Stayed here last year around the same time and enjoyed our time there. They have done nice renovations in breakfast area and our room on second floor was very comfortable and spotless. Did not use the pool. Staff was quite friendly. Being across the street from Holiday Mall is handy... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for the kind words. We are glad that you came to stay with us angain and we look forward to seeing you again next year. More 

Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 11, 2015

Needed a place for 2 nights while travelling and waiting for repairs to be done. I can not thank Tracee and Harolan enough for their help and understanding. The entire staff at this place is first class. I would always stay here when in Great Falls again. Thank you ladies for an enjoyable stay!!!

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for the wonderful review. Everyone at the Fairfield Inn Great Falls takes pride in making sure that everything with your stay in comfort and we want you to feel like you are at your home away from home. I hope that we will be able to see you again soon!! More 

Centerville, Georgia
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 8, 2015

Good location to airport, shopping, local attractions and plenty of restaurant chooses from close by. While the motel was clean and staff pleasant the beds where very uncomfortable and being near the door with smokers going in and out was quite annoying.....especially for non smokers and doors banging when trying to sleep.

Was this review helpful? Yes 1
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you so much for your review of the Fairfield Inn Great Falls. We just resnetly had a renovation of the hotel. We are currently waiting for new mattress to be ordered. I do apologise that we do not have them yet. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 27, 2015

Looks ok but this hotel has issues. After finding them in my room I talked to maintenance and found that this hotel has had numerous issues with bedbugs. After telling the front desk (they didn't seem to even care just wanted to move rooms) which I did. But when I got home I found about a week later that we... More 

Was this review helpful? Yes 2
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you for taking the time to review our hotel. I sincerely apologize that you believe that there were bed bug in the room and that you took them home with you. I would like if you could contact me with more information so that I may take care of this problem if this is the case. As you mentioned... More 

Sydney, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We arrived in the evening. May 16 The male night clerk was smoking outside close to the entrance. ( We are non smokers & in Alberta smokers are to be 5 feet from the entrance of a building). He came in to Check us in. Very helpful in switching us to a Handicap unit. What changed from our last visit... More 

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Happy Anniversary!! Thank you for the kind words about our hotel. One of the things that we strive for here at the Fairfield Inn Great Falls is great Customer Service, so I am glad to hear that you got that with us. I hope that next time you are in Great Falls you will come stay with us again and... More 

Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 8, 2015

Actually booked 2 rooms, one for my family and one for a friend. The rooms were clean, nice, and comfortable. The staff was very nice and helpful, and the hotel was conveniently located in Great Falls. Would have no issues staying here again!

Was this review helpful? Yes
Jyl S, General Manager at Fairfield Inn Great Falls, responded to this review

Thank you very much for the kind words about the hotel. We always want to make each of our guests feel like family when they are at the hotel. We look forward to seeing you next time you are in Great Falls. More 

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