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Greystone Inn

621 Central Ave., Great Falls, MT 59401
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Greystone Inn
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Ranked #14 of 29 Hotels in Great Falls
A recent review
4 of 5 stars reviewed 2 days ago
Therese59 Grenchen, Switzerland
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • All months
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    (9)
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Grenchen, Switzerland
Level Contributor
223 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a friendly welcome at the rezeption. We just do love our clean room with the comfortable beds. The room is very stylisch, Very European. A good change to all the same looking motels and inns. Of course don t go to the outside, this is European as well.

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Toledo, Ohio
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Listen to the sign and don't judge this place by the outside. As soon as you open the door, you'll be in a very different place than you would have expected from the parking lot. We were warmly greeted by the desk clerk and security dachshund Barney (he does not like to be ignored!). Our room was nicely designed and... More 

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Butte, Montana
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The beds were comfortable, the room was clean. We were greeted by a friendly little dog, and manager. The staff was helpful in finding a place to eat. The lobby area has undergone renovations recently. This Hotel is equipped with an elevator to whisk you to the upper floors. There are adequate fire exits on every floor.

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Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Although this hotel is in the down town core, I wasnt sure what to expect booking on line, site unseen. From the moment you walk in, they are friendly and happy to help you. Even the little watch dog. The rooms are clean and very tastefully decorated. And couldnt beat the price. Less than $100 a night. And that was... More 

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Trinidad, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a great deal and rooms have been tastefully decorated. large rooms, very modern appointments, great ambiance, and helpful hostess. Esp. like the stone interior walls. It seems to me the hotel is located in a safe neighborhood and within walking distance to excellent restaurants. I don't understand reviews that question either the neighborhood or exterior appearance. A... More 

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Hemel Hempstead, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2015

From the outside you would be forgiven for panicking. I even panicked in the reception when talking to the lady in grey jumpsuit. Was this a Grey Guantanamo Bay? But she turned out lovely and we had a great chat and she was very helpful. The corridors are gray and utilitarian. But the room we had was a pleasant surprise,... More 

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Great Falls, Montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 11, 2015

This falling down structure, surrounded by totally derelict buildings, homeless people with the worldly possessions in trolleys, drug addicts parked on the street, parked in the courtyard was a pickup worth about $50. The stucco tiles on the outside of the building are falling off, fly screens are covered in dirt with many tears or cut in them, the reception... More 

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Josco-Properties, General Manager at Greystone Inn, responded to this review

We choose not to respond to your unwarranted condemnations. Our only comment is: your poor, poor, poor husband. Regards, M Davidene Tait, General Manager More 

Calgary, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

Intrigued by an excellent price from another site, decided to take a chance. Upon pulling up we were hesitant - looks a bit, err...iffy? The sign outside said "don't judge a book by its cover" and it's very true! This place ended up being awesome!! The room was nicely decorated and updated. Bed was comfortable too. Powerful AC and heaters... More 

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Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: We really appreciate that you took the time to write a review of our property. The staff have worked very hard to provide the level of service that is expected, and in most cases, go above and beyond. Through our extensive renovations and upgrades, we hope that our customers appreciate the attention to detail and our willingness... More 

Greeley, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2015

I travel for work and "live" in motels 30+ weeks a year. I usually settle for substandard rooms as I am on my own for payment of hotel expenses. Because of this I lower my expectations for rooms as I am budget conscious. All I look for is a clean room with a comfortable bed at under $300 a week.... More 

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Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: I would like to personally thank you for your recent review. As mentioned in previous responses, we are extremely proud of our newly renovated guest rooms, and take every opportunity to get the word out. I am very proud of all of our staff members, including Barney, who have really embraced the Greystone Inn customer service culture.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015 via mobile

Working in Greatfalls the first week I was there I stayed in a real dump. Was driving down Central Avenue and seeing the sign that read don't judge a book by its cover. Thought that I would give it a try couldn't be any worse than where I was aready at. Checked in they accommodatied my needs And I went... More 

Was this review helpful? Yes 1
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: We really appreciate that you took the time to write a review of our property. We are delighted that you appreciate the attention to detail in our renovated guest rooms, and our willingness to provide the best accommodations possible. Like the Greystone Inn, downtown Great Falls is a work in progress. Our location provides many options for... More 

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