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Greystone Inn

621 Central Ave., Great Falls, MT 59401
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Greystone Inn
Best prices for: 1 room 1 guest
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Ranked #15 of 29 Hotels in Great Falls
  • 2.5 of 5
  • Budget
A recent review
5 of 5 stars reviewed 2 weeks ago
RestlessGloberrotte Hemel Hempstead, United Kingdom
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hemel Hempstead, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the outside you would be forgiven for panicking. I even panicked in the reception when talking to the lady in grey jumpsuit. Was this a Grey Guantanamo Bay? But she turned out lovely and we had a great chat and she was very helpful. The corridors are gray and utilitarian. But the room we had was a pleasant surprise,... More 

Was this review helpful? Yes 1
Great Falls, Montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This falling down structure, surrounded by totally derelict buildings, homeless people with the worldly possessions in trolleys, drug addicts parked on the street, parked in the courtyard was a pickup worth about $50. The stucco tiles on the outside of the building are falling off, fly screens are covered in dirt with many tears or cut in them, the reception... More 

Was this review helpful? Yes 2
Josco-Properties, General Manager at Greystone Inn, responded to this review

We choose not to respond to your unwarranted condemnations. Our only comment is: your poor, poor, poor husband. Regards, M Davidene Tait, General Manager More 

Travelers are raving about these Great Falls hotels

Calgary, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Intrigued by an excellent price from another site, decided to take a chance. Upon pulling up we were hesitant - looks a bit, err...iffy? The sign outside said "don't judge a book by its cover" and it's very true! This place ended up being awesome!! The room was nicely decorated and updated. Bed was comfortable too. Powerful AC and heaters... More 

Was this review helpful? Yes
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: We really appreciate that you took the time to write a review of our property. The staff have worked very hard to provide the level of service that is expected, and in most cases, go above and beyond. Through our extensive renovations and upgrades, we hope that our customers appreciate the attention to detail and our willingness... More 

Greeley, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel for work and "live" in motels 30+ weeks a year. I usually settle for substandard rooms as I am on my own for payment of hotel expenses. Because of this I lower my expectations for rooms as I am budget conscious. All I look for is a clean room with a comfortable bed at under $300 a week.... More 

Was this review helpful? Yes
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: I would like to personally thank you for your recent review. As mentioned in previous responses, we are extremely proud of our newly renovated guest rooms, and take every opportunity to get the word out. I am very proud of all of our staff members, including Barney, who have really embraced the Greystone Inn customer service culture.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015 via mobile

Working in Greatfalls the first week I was there I stayed in a real dump. Was driving down Central Avenue and seeing the sign that read don't judge a book by its cover. Thought that I would give it a try couldn't be any worse than where I was aready at. Checked in they accommodatied my needs And I went... More 

Was this review helpful? Yes 1
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: We really appreciate that you took the time to write a review of our property. We are delighted that you appreciate the attention to detail in our renovated guest rooms, and our willingness to provide the best accommodations possible. Like the Greystone Inn, downtown Great Falls is a work in progress. Our location provides many options for... More 

Lethbridge, Canada
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 17, 2015

I was a little bit skeptical about staying at this hotel, but we had a great time!! It's in a great location and within walking distance from lots of things to do on Central Ave. The outside doesn't look great but the inside is very very nice! I will definitely stay here again, that being said there was a couple... More 

Was this review helpful? Yes 1
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: Thank you for your comments, we really appreciate that you took time to give us valuable feedback. We are very proud of our newly renovated guest rooms, and we are looking forward now, to a complete renovation of the hotel exterior, to enhance our guest experience. I apologize for the downtown nightlife, it is indeed vibrant, especially... More 

1 review
3 of 5 stars Reviewed February 16, 2015 via mobile

Just got back to Canada from a valentine's weekend with the boyfriend after staying at this location. Check in on sat afternoon was great and was given directions to some local restaurants. The room was nice but dirty bathroom counter. Our sleep was disturbed many times by the hollering drunks at the bar next store, the constant music coming from... More 

Was this review helpful? Yes
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Guest: Thank you for your comments in regards to your stay with us. I am disappointed that you did not have more positive remarks concerning our hotel property. I sincerely apologize for our shortcomings. Regards, M Davidene Tait, General Manager More 

Pullman, Washington
1 review
4 of 5 stars Reviewed January 27, 2015

I had the pleasure of staying at this establishnent more than one. I am always treated with respect and everyone is very friendly. The rooms are nice and clean even if I am staying for 2 or more days housrkeeping always wants to give me fresh towles! I will go back next time I am in Great Falls

Was this review helpful? Yes
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: Thank you for the short, but positive review of our hotel. We try hard each day to earn comments like this, and we will continue to do so. We hope to see you again soon, and want you to know that we appreciate and value your business! Kind regards, M Davidene Tait, General Manager More 

Great Falls, Montana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 25, 2014

Very nice room, very clean and the bed was very comfy. Good price. I would like to see them put a small fridge and microwave in all rooms. Friendly staff! Don't care much for the location but it is a very nice hotel/motel.

Was this review helpful? Yes
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: We really appreciate that you took the time to write a review of our property. We are delighted that you enjoyed our new beds in the renovated guest rooms. Like the Greystone Inn, downtown Great Falls is a work in progress. Our location provides many options for our guests to enjoy and explore, several within easy walking... More 

Spruce Grove, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 13, 2014

I stayed at this location for the first time, I had requested a room with a king bed, microwave & a fridge. When we had gotten there & got to our room there was no fridge & no microwave :( we called the front desk & they said that they could change our room but the next day. So I... More 

Was this review helpful? Yes 4
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Guest: Thank you for letting us know of the issues you encountered during your recent stay at the Greystone Inn. I will discuss these points with our Executive Housekeeper, Guest Relations Manager and Maintenance Manager. Our rooms are checked and double checked prior to our guests arrival; so I am very surprised by your comments. But, rest assured, we... More 

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