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Great Falls TownHouse Inn

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1411 10th Avenue South, Great Falls, MT 59405
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Great Falls TownHouse Inn
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Great Falls TownHouse Inn
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159 reviews from our community

Traveler rating
    53
    62
    27
    11
    6
See reviews for
57
56
10
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Claresholm, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While the Townhouse Inn may not be the most modern compared to other hotels, I find that the staff, service and conveniences offered are just outstanding !! It has always been clean, quiet and friendly staff. Add to that the pool, hot tub and sauna; What more could could anyone ask for ? That is where their amazing breakfast comes... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello almeinannette, Thank you for your wonderful review of our hotel. We are so happy to receive glowing reviews such as yours and I am so happy to pass this along to our other employees. We look forward to seeing you again soon! Thank You, Steve Walker General Manager stevew@townpump.biz More 

Idaho Falls, Idaho
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was Great Falls for some meetings the first part of March. I had a room with two beds so it gave me some room to stretch out. I wasn't thrilled with the smallness of the shower (The shower head stood level with my forehead) but I was able to make due. The A/C did run all night, but then... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

NewEnglandBred78, Thank you for letting us know the details of your stay with us. We appreciate your candid information and have passed along your thoughts to our upper management team for review. We look forward to welcoming you the next time your travels bring you to Great Falls. Thank You, Steve Walker General Manager stevew@townpump.biz More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel the beginning of January 2015 for weekend of 14 February. Mid January I noticed my credit card was debited for the full amount of the stay. I called, got a very helpful lady who said the charge was because I had not arrived at the hotel. When I pointed out the booking, via Booking.com, was for... More 

Was this review helpful? Yes 1
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello petetaz5568, I am very sorry that we failed to meet your expectations and that we had a number of errors processing your online booking. Our number one goal that we strive for on a daily basis is to exceed our guests expectations and I am very sorry that we fell short. I have emailed you to make this right... More 

Calgary, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 18, 2015

As other folks have said this is a great find, the rooms are older but they are clean and well kept. The pool area is wonderful and a great place for the kids and family fun. The hotel itself is very easy to find and is close to shopping and dining options. The breakfast is wonderful with a really good... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello Sharon, Thank you for your great review of our hotel! We sincerely appreciate that you would take the time to let others know about your "wonderful stay"...from the kind and helpful staff, to the clean rooms, and the morning and evening complimentary food choices. We look forward to welcoming you again soon! Steve Walker General Manager stevew@townpump.biz More 

malta, mt
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

This is really the best value in Great Falls. The rooms, while a bit older have always been clean with comfortable beds and good water pressure. The rooms overlooking the pool can be a bit loud but the kids love being able to walk directly out from the room. Their breakfast is an actual hot breakfast with waffles, eggs, bacon,... More 

Was this review helpful? Yes 1
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello ds38, Thank you for taking the time to tell us about your experience at the TownHouse Inn. I am so pleased that you enjoy staying with us and find us the best value in Great Falls. We truly appreciate your patronage and look forward to welcoming you again soon. Thank You, Steve Walker General Manager stevew@townpump.biz More 

Lethbridge
Contributor
15 reviews 15 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 3, 2014

After reading some of the reviews about the Townhouse on other travel websites I was more than surprised about how the negative reviews were so far off base. The room we were in was clean, internet worked great and the channel selection for the TV was abundant. Pool, hot tub and sauna area was very clean. The free breakfast was... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello wire1, Thank you for taking the time to let us know of your experience. I am thrilled that we were able to exceed your expectations, that truly is our number one goal and we strive daily to reach it. I am so happy you enjoyed every aspect of your stay and we look forward to welcoming you back soon.... More 

Calgary
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2014

I have stayed at the TownHouse numerous times and felt it was about time to give it a review. It is our absolute "go-to" hotel in Great Falls whether it's a girls weekend or a trip with the kids. Firstly the location is great - right on 10th - easy to get in and out - close to most shopping.... More 

Was this review helpful? Yes 1
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello Catherine M, Thank you so much for your wonderful review of our hotel! We truly appreciate your continued business and are honored to be your go-to hotel in Great Falls. We look forward to welcoming you again soon Catherine! Thank You, Steve Walker General Manager More 

Calgary, Alberta, Canada
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 15, 2014

I did like it here and would stay again. The place was very nice and the location was great, being right off the main drag in town. The rooms were a little dated but clean and everything was in working condition. We just spent one night as we were driving through but I would totally stay again here.

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello Marty889, Thank you so much for letting us know about your stay. I am so pleased that you enjoyed your stay with us and found your room to be clean and comfortable. We look forward to welcoming you back soon. Thank You, Steve Walker General Manager stevew@townpump.biz More 

Alberta, Canada
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 7, 2014

First time staying at the Townhouse Inn in Great Falls. It was easy to find and initially we were a bit wary as it is situated on busy 10 avenue which has lots of traffic. We were surprised that we had no road noise especially as we were located in a room at the back of the property. The front... More 

Was this review helpful? Yes 1
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello Scotcanuck, Thank you so much for taking the time to review our hotel. I am so happy we were able to help you celebrate such a special occasion. I am sorry for the miscommunication for the Blu-Ray/DVD player, they are not in the rooms but we do have them available to check out at the front desk. I greatly... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 1, 2014

Big rooms. Very clean. Good location. Not fancy but a very good choice if you find yourself in Great Falls. Entire motel is enclosed, so even in winter you are away from the weather. Staff was friendly and courteous. Much better than the 2.5 star rating and a good price.

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Hello Jack S, Thank you for sharing with us your experience at the TownHouse Inn. I am delighted that you enjoyed your stay and found our hotel to be a great choice for your needs. We would love to welcome you again soon. Thank You, Steve Walker General Manager stevew@townpump.biz More 

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