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Great Falls TownHouse Inn

2.5 of 5
1411 10th Avenue South, Great Falls, MT 59405
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Free room upgrade
Great Falls TownHouse Inn
Ranked #10 of 29 hotels in Great Falls
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65 reviews from our community

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Date Rating
Great Falls, Montana
1 review
3 of 5 stars Reviewed May 13, 2013 NEW

the hotel needs a upgrade, the service is very good and breakfast is good. . needs a new pool situation and work out room. carpet is old and the room smelled of chlorine. there was a very high pitch noise in the room. the fan on the ac/heater was noise. Thanks

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Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
May 16, 2013

Kathy, Thank you for your review of our hotel. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. Your comments will be passed along to each department involved, and I will relay your thoughts about renovation to our upper management. Steve Walker... More

Brooks, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 8, 2013

We stayed here on a return trip from Cody, Wyoming. After researching on tripadvisor, we found it had a high rating and even a FREE UPGRADE deal! Sounded great. Upon arrival of the hotel, we asked for the free room upgrade. The clerk said, there is really no free room upgrade, and to upgrade would be "like pulling teeth" (exact... More

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Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
May 10, 2013

Ken, I am saddened to hear your stay was not enjoyable and of the upsetting things said by the desk clerk. As you can see from previous reviews, our staff always strives to deliver outstanding customer service and this is not customary or acceptable of our employees. If you could please contact me so that I may get further information... More

Bentley, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 6, 2013

We spent 4 days at this hotel, had a great experience. We had a room with 2 queen beds, but the toilet facilities were quite small. Our friend needs a larger washroom, which we were not aware of. But all-in all it was a pleasant stay, best breakfast and a fantastic breakfast attendant, can't remember her name. Thank you for... More

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Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
May 10, 2013

Thank you so much for your wonderful review of our hotel. I am so happy that your overall stay was enjoyable and will pass on your compliments to our breakfast staff. We look forward to welcoming you again soon! Thank You Steve Walker General Manager More

Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 5, 2013

Great place to stay in Great Falls! The staff is very friendly & helpful! The rooms are clean & the beds comfortable. The breakfast is the best I've seen in a hotel! Bacon, scrambled eggs, waffles, cereal, yogurt & so much more! Great stay! Great value! Great staff!

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Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
May 6, 2013

Bernice, thank you so much for your comments. We are thrilled to learn that your stay was great, and that you found our breakfast to be the best you have experienced . We hope to see you again soon! Thank You Steve Walker General Manager More

Lethbridge
2 reviews
5 of 5 stars Reviewed April 21, 2013

We were looking for a room for 1night so we walked in to ask the rates. The front desk clerk was very pleasant and very welcoming. She got us a room right away next to the pool which was perfect as it was also close to where we parked our truck. the room was very clean had everything we were... More

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Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
April 29, 2013

We are elated to hear you enjoyed your stay with us. Thank you so much for the kind comments concerning our service and guest rooms. Your feedback about the comfort of the furniture and your breakfast experience will be passed along to the departments involved. We look forward to your next visit to Great Falls. Thank You Steve Walker General... More

Thatcher, Arizona
1 review
5 of 5 stars Reviewed March 29, 2013

The room was exceptional and the staff was great. They had a great breakfast and had soup for the evening. The price was excellent for this hotel. The beds were very comfortable. Our room was right by the stairs and that was a little noisy but not too bad. I would recommend this hotel to my closest friends.

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Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
April 29, 2013

Thank you for your review of our hotel. I am happy you enjoyed your stay so much with us and look forward to serving you and your friends next time you are in Great Falls. Thank You Steve Walker General Manager More

Lethbridge, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 28, 2013

Booked this hotel last minute, got a great deal. Room includes breakfast and they have soup available in the evening. Pool and hot tub, in need of some paint. An older hotel but they have really tried to update. Room was large, linens smelt like clean laundry! Comfortable bed. Great location. I have been to Great Falls numerous time and... More

Was this review helpful? Yes 1
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
March 29, 2013

Thank you for taking the time to review our hotel. I am happy you enjoyed the updating and cleanliness of our hotel and found the location to be ideal. We hope to see you again soon. Thank You Steve Walker General Manager More

Lethbridge, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2013

My husband and I have stayed here twice now. Such a great hotel, affordable, tidy and has as great breakfast in the mornings with waffles, eggs bacon/sausages. This hotel is close to Target and the mall and its so easy to get to Walmart and Shopko. We will be staying at the hotel again!

Was this review helpful? Yes 1
See 2 more reviews by Sass721 for Great Falls
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
March 29, 2013

Thank you for another great review of our hotel. I am so happy you found your second stay with us as great as the first one was. We look forward to seeing you again soon. Thank You Steve Walker General Manager More

Calgary
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2013

We drove down from Canada for wkend shopping so our requirements were fairly low. When you first enter the room it is very well made up, clean, nice bedding etc & appeared to be more suited to a business traveler. Beds were VERY comfortable. The room was quite large (sink/mirror separate from toilet /tub/shower) We had a fridge & microwave... More

Was this review helpful? Yes 1
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review
March 29, 2013

Thank you for your recent stay with us during your trip to Great Falls. I am very happy to see you enjoyed your room and the many ammenities we offer. We look forward to seeing you again soon. Thank You Steve Walker General Manager More

Lethbridge Alberta
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 17, 2013

We came here for the weekend, last time we stayed here was about 7 years ago. Changes we noticed are , the restaurant is now a free breakfast bar in the morning. The same restaurant is supplying 2 kinds of soup for supper,(free also ) , this is good for families staying here while the kids are in the pool... More

Was this review helpful? Yes 1
See 7 more reviews by rudi2go for Great Falls
ScottArensmeyer, General Manager at Great Falls TownHouse Inn, responded to this review
February 18, 2013

Thank you for your review of our hotel. We are happy to see you enjoyed the many changes that have occured since your last stay and look forward to seeing you again in the future. Thank You Scott Arensmeyer General Manager More

 
 
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Additional Information about Great Falls TownHouse Inn

Address: 1411 10th Avenue South, Great Falls, MT 59405
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 29 hotels in Great Falls
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hit the jackpot, unwind in the hot tub, then relax in your newly renovated guest room with plush new bedding- it's all in a day's stay at The TownHouse Inn of Great Falls. Our hotel offers the comfort, value, and convenience that make family getaways, business and leisure stays enjoyable and worry free. Our location makes the ideal setting for groups and meetings with flexible convention and banquet space, spacious rooms, and a fantastic location on 10th Avenue South near the mall and a number of great restaurants. ... more   less 
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