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Great Falls TownHouse Inn

Hotel website
1411 10th Avenue South, Great Falls, MT 59405
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Great Falls TownHouse Inn
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Portuguese first
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English first
  • All months
    (183)
  • Mar-May only
    (42)
  • Jun-Aug only
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    (18)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW via mobile

I got rooms here because my company travels for different jobs throughout Montana and we usually try to find a place in each town to stay throughout the job. We had picked the townhouse because they had a decent rate and the location. Prior to me showing up crews had been here for over two weeks. We had been working... More 

Was this review helpful? Yes
Vancouver, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were on a motorcycle trip through Montana and got caught in a rain storm all day. This Inn was recommended to us by a local shop, and they booked it for us. Once we arrived we were treated very well by the front counter staff - offered a warm drink and a place to rest while we waited for... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Bimmergirl604, Thank you for the great review! It's fantastic to hear that the rain didn't dampen your spirits! I am glad you found the room quiet, comfortable, and you enjoyed your stay. I hope to see you again soon! Thank you, Steve Walker General Manager stevew@townpump.biz More 

Edmonton, Canada
Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found staying here was pretty decent. Although a bit aged, it was relatively comfortable and quiet. The room we were given had enough space for our needs. Somethings that didn't work for us so well included the cooling system, as it struggled to keep the room comfortable. We did find that the WiFi wasn't working in our room, and... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

MFamilyTraveller, Thank you for the review of our hotel. I am glad that you enjoyed the breakfast and had a good stay. It is unfortunate that your WiFi was not working, and the pool was not up at the time. We know that our amenities are a very important aspect of the hotel, and will continue to look for ways... More 

Alberta, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The staff at check in were courteous and friendly, making sure my needs we're taken care of. I liked the fact that I could get coffee in the lobby 24/7. The breakfast was excellent, the room was comfortable and clean, and the wifi worked great. The only problem was the plug in for the hair dryer didn't work.

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

L1ndarC, Thank you for taking the time to review our hotel. I am happy to hear you liked our breakfast and the room was to your liking. We love our coffee and are happy to share it with our guests no matter what time they want it. We have made some changes to the WiFi and are elated to hear... More 

Sturgis, South Dakota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was there for a friend's reception so spent a couple of days. Was more than happy--breakfast was very good and really enjoyed the breakfast area--set up was like a clean diner and food fare was extensive--waffles, biscuits and gravy, eggs and bacon, cereals, 3-4 types of breads, milk, yogurt, GREAT coffee. Had an issue with key card not working on... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Linda A, Thank you for the review! I am very glad you got to enjoy our breakfast and new artisan coffee. It is unfortunate your stay was not perfect, and we will definitely look at entrance "d" and the drains. We hope hope to see you again soon. Thank you, Steve Walker General Manager stevew@townpump.biz More 

Gainesville, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay with wonderful service. The employee's were knowledgeable and took excellent care of our needs. Will stay there again for sure. The access to shops and restaurants was easy which made for a great time. Will stay there again for sure. Thanks.

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

ron p, Thank you for the great review! We appreciate your business and look forward to seeing you again soon! Thank you, Thank You, Steve Walker General Manger More 

1 review
3 of 5 stars Reviewed June 20, 2015

We discovered that the rooms in this hotel have no windows to the outdoors and only look onto common hallways. (It looks to have formerly been a motel with a hotel built over top of it.) Our room also had only one queen bed, no sofa and very little room period. As a shift worker who is often restless during... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Dear Grant T, Thank you for taking the time to review our property. I am sorry that the room you were provided did not meet your needs. When booking through a third party site, unfortunately we are unable to guarantee what room type will be available, but certainly would have upgraded you if availability had allowed. I am happy to... More 

Shelby, Montana
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2015

What makes this place so inviting is the service they provide. I found that they did not have a fitness room, but they offered me a free pass to the local gym which was even better. They allowed me to use their long term parking while I was on vacation.The rooms are nice and clean. The staff will go out... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Dear Steve B, Thank you for your review. I am happy to hear that the service was beyond your expectations, and that the amenities were enjoyed during your stay. We hope the next time you fly out of Great Falls that we will have the pleasure to host you again. Thank You, Steve Walker General Manager stevew@townpump.biz More 

Seattle, Washington
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 8, 2015

If you want anything close to a 4-5 star hotel this is not for you. If you want a budget hotel with a free breakfast it might work. It does have a chained off area for a motorcycle wash (I washed the bugs off front of my car). Rooms are patched up, bedding is old, not much water pressure, halls... More 

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

Glenn S, Thank you for taking the time to review our hotel. I am sorry you did not enjoy your stay, and we have passed your comments along to our upper management. Thank you, Steve Walker General Manager stevew@townpump.biz More 

Shreveport, La.
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 8, 2015

We spent one night at this hotel, it is very nice and staff is very nice, the room was very clean, very comfortable, beds were comfortable to sleep on, Had a very good night sleep and then they have a very nice HOT breakfast for you.

Was this review helpful? Yes
Steve W, General Manager at Great Falls TownHouse Inn, responded to this review

wpatte, We are happy to hear that you enjoyed your stay, and the comfortable pillow top mattresses. After a long day of traveling, we understand how important a clean, comfortable room can be. Thank you for taking the time to help other travelers with your review. We look forward to seeing you the next time your travels bring you to... More 

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