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Holiday Inn Great Falls

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1100 5th Street South, Great Falls, MT 59405
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Holiday Inn Great Falls
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Great Falls
See the most recent reviews
Phoenix, Arizona
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 5, 2013

Enjoyed SuperBowl Sunday at the holiday bar, drinks were happy hour all weekend long, food was amazing. Not just good -but awesome. Pizza, wings, mushrooms, all were outstanding and when I wasn't full from that, the french toast is out of this worth. Real french bread, cinnamon butter, so delish! All of it was incredibly priced as well as incredibly... More 

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "JDG2010," That's great that you had a good time here! Thank you so much for posting about your experience. Come back, and see us...We always have great happy hour specials from 4-8pm and all day on weekends. More 

Calgary
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 5, 2013

This was our second stay at this hotel. Unfortunately we will not go back. Not sure what happened this time around as we enjoyed this hotel the first time. First oval our beds were dirty, hair everywhere and food. Not sure if someone forgot to change it, or if they did, and didn’t care. Also dusting could be a lot... More 

Was this review helpful? Yes 1
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "pitchaCalgary," First off, thank you for taking the time to let us know about your recent stay here. I really wish there was something more that we could have done for you upon check out to gain your business back. Our front desk staff said that they were open in offering something that would have made up for your... More 

Travelers are raving about these Great Falls hotels

Edmonton, Canada
Level Contributor
118 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed January 27, 2013

On our way to Disney Land for a summer vacation, this was one of our stops along the way as we traveled south. Can't really go wrong with a Holiday Inn. Clean, parking wasn't a problem and good service. I would go back.

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear " Johnnygeo," Thank you for your review. It sounds like you might be travelling with children :-) Give us a call next time you come through, and we'll do a free pizza for you guys! More 

Lethbridge, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

The hotel was clean and the staff were very pleasant. The restaurant in the hotel was also good. Just be cautious of them offereing juice. You will pay for this. The lounge and casino was also good service.

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "judyck," Thank you for your comments and for visiting us while you were in Great Falls. Shoot me an email on your way back through, and I'd be happy to include some extra coupons for the restaurant and lounge! More 

Post Falls, Idaho
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 22, 2013

My coworker and I stayed here in August of 2012. I was in a room on the top floor, she was in a room on the bottom floor, near the bar/casino (red flag #1). My room was great, no complaints... hers needed several things done at check-in (no towels, hair on bathroom floor, various other missing items). I slept like... More 

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "Kari M," We appreciate you taking the time to post this review. I'm glad to hear that you had a nice stay and that you were pleased with most aspects of it. I apologize for your co-worker having to deal with the noise and the problems with the room. Please know that we will pass this information along to... More 

Alberta
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 19, 2012

I have stayed at the hotel twice now and both have been good experiences. The hotel feels very homey and friendly. I love the lobby with the waterfall, mountain, and animals. The service was good and a repair that needed to be done was done quickly. We ate breakfast at the restaurant and the food was delicious and the service... More 

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "Coleen_25," Thank you so much for staying with us while you're in Great Falls. We know you have many options for lodging, and we truly appreciate it. Give me a call next time you are coming to town, and I will include free breakfast for you in our restaurant! More 

Calgary, Canada
Level Contributor
95 reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed November 26, 2012

I stay in many Holiday Inns all over Canada and my experience is usually the same. Nice clean and comfortable rooms. This hotel did not live up to that standard. It is certainly in need of being updated. The room was dark and and could have used a face lift. The bathroom was old and the shower curtain was filthy.... More 

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "MikeBCalgary," Thank you for letting us know about your experience here over Thanksgiving weekend. Our bathrooms have been replaced with new granite countertops and tub surrounds within the past 2 years, and we have plans for updating our guest rooms in the near future. I apologize for the uncomfortable stay that you had. Our housekeeping supervisor is aware of... More 

Saskatoon
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 19, 2012

We recently stayed there for four nights this November. This hotel is a great location for shopping and restaurants. Rooms are very comfortable. Staff is very friendly. Hallways are a little noisy. The restaurant is great for breakfast. Not so great in the evenings as there is a bar connected to the restaurant and it gets quite noisy and loud... More 

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "wjscott," Thank you for review. We are really pleased to hear that you had a good stay with us! Please come back and see us in the future. More 

Redcliff, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 12, 2012

We stayed at this hotel the evening of Nov. 4, 2012. We had also stayed at this same hotel in May, 2012. Different experiences. Our May trip was enjoyable, November trip questionable. Our check-in went smoothly (friendly staff). When we got to our room (3rd floor) we noticed that the table was very sticky & had not been cleaned. Went... More 

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear "Hammeri," Thank you for taking the time to let us know about your last 2 stays with us. It's great to hear that your first stay was good, but I'm disappointed to hear that your second stay was not. It sounds like there were a number of housekeeping items that needed to be addressed. Please know that your comments... More 

Lethbridge
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 5, 2012

We planned on only staying in great falls one night, but due to lack of time and having a 14 month old decided to stay overnight. We went to several other hotels that were close by but none had fridges; another hotel suggested the holiday inn. Originally we were quoted a high price but when we said we would check... More 

Was this review helpful? Yes
Elizabeth T, Front Office Manager at Holiday Inn Great Falls, responded to this review

Hilary, Thank you for choosing us over the other properties. I'm glad everything with your stay went well. Give us a call for your future stay, and I'll include a $20.00 breakfast voucher for you! More 

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