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Holiday Inn Great Falls

3.0 of 5
400 10th Ave South, Great Falls, MT 59405
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Holiday Inn Great Falls
Ranked #14 of 29 hotels in Great Falls
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126 reviews from our community

    Trip type
Traveler rating
    32
    43
    29
    18
    4
Date Rating
Post Falls, Idaho
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2013

My coworker and I stayed here in August of 2012. I was in a room on the top floor, she was in a room on the bottom floor, near the bar/casino (red flag #1). My room was great, no complaints... hers needed several things done at check-in (no towels, hair on bathroom floor, various other missing items). I slept like... More

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Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review
January 24, 2013

Dear "Kari M," We appreciate you taking the time to post this review. I'm glad to hear that you had a nice stay and that you were pleased with most aspects of it. I apologize for your co-worker having to deal with the noise and the problems with the room. Please know that we will pass this information along to... More

Alberta
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 19, 2012

I have stayed at the hotel twice now and both have been good experiences. The hotel feels very homey and friendly. I love the lobby with the waterfall, mountain, and animals. The service was good and a repair that needed to be done was done quickly. We ate breakfast at the restaurant and the food was delicious and the service... More

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Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review
December 21, 2012

Dear "Coleen_25," Thank you so much for staying with us while you're in Great Falls. We know you have many options for lodging, and we truly appreciate it. Give me a call next time you are coming to town, and I will include free breakfast for you in our restaurant! More

Calgary, Canada
Top Contributor
90 reviews 90 reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 26, 2012

I stay in many Holiday Inns all over Canada and my experience is usually the same. Nice clean and comfortable rooms. This hotel did not live up to that standard. It is certainly in need of being updated. The room was dark and and could have used a face lift. The bathroom was old and the shower curtain was filthy.... More

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See 3 more reviews by MikeBCalgary for Great Falls
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review
November 27, 2012

Dear "MikeBCalgary," Thank you for letting us know about your experience here over Thanksgiving weekend. Our bathrooms have been replaced with new granite countertops and tub surrounds within the past 2 years, and we have plans for updating our guest rooms in the near future. I apologize for the uncomfortable stay that you had. Our housekeeping supervisor is aware of... More

Saskatoon
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 19, 2012

We recently stayed there for four nights this November. This hotel is a great location for shopping and restaurants. Rooms are very comfortable. Staff is very friendly. Hallways are a little noisy. The restaurant is great for breakfast. Not so great in the evenings as there is a bar connected to the restaurant and it gets quite noisy and loud... More

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See 6 more reviews by wjsc for Great Falls
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review
November 20, 2012

Dear "wjscott," Thank you for review. We are really pleased to hear that you had a good stay with us! Please come back and see us in the future. More

Redcliff, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2012

We stayed at this hotel the evening of Nov. 4, 2012. We had also stayed at this same hotel in May, 2012. Different experiences. Our May trip was enjoyable, November trip questionable. Our check-in went smoothly (friendly staff). When we got to our room (3rd floor) we noticed that the table was very sticky & had not been cleaned. Went... More

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See 3 more reviews by Hammeri for Great Falls
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review
November 13, 2012

Dear "Hammeri," Thank you for taking the time to let us know about your last 2 stays with us. It's great to hear that your first stay was good, but I'm disappointed to hear that your second stay was not. It sounds like there were a number of housekeeping items that needed to be addressed. Please know that your comments... More

Lethbridge
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

We planned on only staying in great falls one night, but due to lack of time and having a 14 month old decided to stay overnight. We went to several other hotels that were close by but none had fridges; another hotel suggested the holiday inn. Originally we were quoted a high price but when we said we would check... More

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Elizabeth T, Front Office Manager at Holiday Inn Great Falls, responded to this review
November 6, 2012

Hilary, Thank you for choosing us over the other properties. I'm glad everything with your stay went well. Give us a call for your future stay, and I'll include a $20.00 breakfast voucher for you! More

udayverma
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 29, 2012

Excellent Service, Friendly Staff. Rooms nice with TV, Fridge,Microwave.No complaints and hesitation going Back!. Great falls is not that big and the hotel is on the main road, where all malls, eateries are there.

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Elizabeth T, Front Office Manager at Holiday Inn Great Falls, responded to this review
October 4, 2012

Thank you! We appreciate that and look forward to your next arrival. More

Portland, Oregon
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2012

I was first struck by the nice decor when walking into the lobby. The place looks to have been updated and has a nice appearance. They have a cool waterfall with bear taxidermy. The king size bed was definitely comfy and the rooms were quite - something i can't say about all the hotels on this trip! The only downside... More

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Elizabeth T, Front Office Manager at Holiday Inn Great Falls, responded to this review
September 29, 2012

That's great to hear! Let me know when you are coming back, and I would be happy to include some extra drink and casino coupons for you. More

Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2012

Stayed for 2 nights in August, and enjoyed every minute. Went with our daughter and son-in law, and their puppy. Pet friendly hotel. Hot tub and pool were enjoyable, but wish parents would supervise their children more. The staff were fantastic on check-in and check-out. The food and drinks in the on site bar and restaurant were unbelievable as far... More

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Elizabeth T, Front Office Manager at Holiday Inn Great Falls, responded to this review
September 14, 2012

Thank you so much. We look forward to seeing you again! More

Calgary, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 7, 2012

Holiday Inn Great Falls Montana USA: On Sunday night of Sept 2, 2012 we were packing to go home the following day and getting ready for bed. I could not find a dress I had bought nor my pajama bottoms (both of which I had left in my suitcase that morning when we left for a day out) on the... More

Was this review helpful? Yes 4
Elizabeth T, General Manager at Holiday Inn Great Falls, responded to this review
September 11, 2012

We researched the situation as soon as it came to our attention. The hotel was not able to prove that there was any theft, and we also encouraged the guest to contact the local Police Department to file a report. She refused and unfortunately has blown the situation out of proportion. We take these kind of things seriously and would... More

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Additional Information about Holiday Inn Great Falls

Also Known As:
Holiday Inn Great Falls Hotel
Holiday Inn Great Falls Hotel Great Falls
Great Falls Holiday Inn
Address: 400 10th Ave South, Great Falls, MT 59405
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 29 hotels in Great Falls
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel Great Falls. In the heart of Great Falls, the Holiday Inn Hotel offers the best in Montana accommodations. While staying in this 168 room Lewis and Clark themed hotel, enjoy our free high speed 15 Mbps wireless Internet, a 7 story atrium with a 3 story hand-painted picturesque waterfall, larger than average sleeping rooms, and an indoor heated pool and hot tub. The Holiday Village Shopping Mall, easy access to the Missouri River and Rivers Edge Trail are some of Great Falls finest attractions within walking distance.This Great Falls hotel is conveniently located minutes from the Charles M. Russell Museum, Lewis and Clark Interpretive Center, Malmstrom Air Force Base, Great Falls International Airport, great shopping and fine dining. The onsite Portage Grill and Holiday Inn Lounge and Casino offer fine dining, a relaxing atmosphere, and Montana Style Gaming. Great Falls is your gateway to Glacier National Park and Yellowstone National Park and conveniently located two hours from the Canadian Border. Area Military Facilities include Malmstrom Air Force Base and Montana Air National Guard.Area Medical Centers include Benefis Hospital and Sletten Cancer Institute. Area businesses include D.A. Davidson, Burlington Northern Santa Fe, and Northwestern Energy. ... more   less 
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