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All 29 Great Falls hotels

Holiday Inn Great Falls

3.0 of 5 Hotel   |   1100 5th Street South, Great Falls, MT 59405
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Ranked #15 of 29 hotels in Great Falls
A recent review
3 of 5 stars Reviewed March 12, 2014
frickenfrozen West Yellowstone, Montana
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Tulsa, Oklahoma, United States
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Was working in Great Falls, up until last morning everything was nice. Food not bad either. The morning of checkout "Jason" the person at the front desk went hyper active about an e-cigarette. He accused me of smoking and blowing smoke in his face. He was nuts. I did have e-cig but 15 feet from counter and had just walked... More

Was this review helpful? Yes 1
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Good Morning Laura S, Thank you for taking the time to let us know about your stay. Please allow me to apologize for your experience with our desk clerk. One of our brand standards is that e-cigarettes are not permitted within the building, but we certainly should have relayed this information in a different way. We really appreciate you mentioning... More

West Yellowstone, Montana
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 12, 2014

We made reservations ahead of time to meet family in town for a long weekend together. The staff was about to accommodate our request for adjoining rooms with one room a king bed and the second room two queen beds. Even with the hotel full due to State High School Basketball tournaments we found the rooms quiet, relaxing and large... More

Was this review helpful? Yes 2
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear frickenfrozen, Thank you very much for taking the time to pass this information along to us. I apologize for your family not being to use the pool. I understand how frustrating that would be, especially when coming here to have a nice, relaxing stay. Please know that we discontinued our pool parties for Friday and Saturday a while back... More

Shreveport, Louisiana
2 reviews
1 of 5 stars Reviewed February 20, 2014

First off I would like to say I normally stay at Marriot hotels, but in Great Falls the Fairfield drove me to try a new brand. So Holiday inn it was. The rates at the express and regular holiday inn are different for starters. I chose the normal Holiday Inn. It had decent reviews and was worth a shot. I... More

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear SERE0002, Thank you for taking the time to let us know about your stay here. Please allow my staff and I to apologize for the negative experience. Please know that we have passed your concerns onto our housekeeping and maintenance department, and they are following up on those issues as we speak. We'd love to be able to do... More

Shelby, Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2014

Upon check-in here I waited in line for a receptionist while two front desk clerks gabbed away all the while not bothering to help the growing line of people. We wanted to have a nice family overnight but the pool was over its capacity of 22 with at least 30 people in it at all times. It was utter chaos... More

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear kaymoylan, Thank you for taking the time to let us know about your stay here. We take negative reviews very seriously and will be addressing each one of these challenges with our staff. I apologize for your stay and would like to discuss it further with you outside of this chat. Please contact me, and hopefully we can have... More

Lethbridge, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2014

We decided to take our kids on a fun overnight getaway and specifically wanted a hotel with water slide for the purpose of our trip. All I can say is we left with some very disappointed kiddos. We could look passed the garbage stacked outside of our room when we checked in, the wrinkly bedding that didn't even look as... More

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear Jamie W, Thank you for taking the time to write this review and pass this information along to us. Please know that we very much appreciate your business and the fact that you chose to stay with US with so many lodging options around. We truly apologize for your experience here, and I was very disappointed to hear that... More

Saskatchewan
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2014

Stayed here 1 night while passing through in late December. Good bang for the buck hotel. Room and rest of hotel was clean, bed was comfortable, on the main drag close to shopping, restaurants, etc. Will stay again.

Was this review helpful? Yes 1
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear Beels339, Thank you for the review! We truly appreciate those FIVE stars and look forward to your next stay! Sincerely, Liz Tracy AGM- Holiday Inn Great Falls, MT More

Calgary, Canada
Top Contributor
184 reviews 184 reviews
81 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed February 10, 2014

I stayed at this hotel while on a road trip through Montana. The hotel was conveniently located close to the main roadway through Great Falls. Check-in was quick. My room was spacious and comfortable. My only criticism is that there is no thermostat for the room, making it quite difficult to maintain a steady temperature. Parking was free and included... More

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear PsychRN12, Thank you for taking the time to let us know about your stay here at the Holiday Inn. We really appreciate the feedback. I'm very pleased to hear that although there were some snags with your experience, you will be back in the future and will recommend us...We can't tell you how much we love that! Please know... More

Clancy, Montana, United States
2 reviews
5 of 5 stars Reviewed February 8, 2014

This hotel is superb and easy to get to. We recently had our wedding there in the atrium in front of their huge waterfall. The catering crew was fabulous: anticipating our needs, always there to answer questions, arrange flowers, take care of the speaker systems, etc. I can't say enough about them. The rooms are nice, clean, and pleasant to... More

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear Bea B, Wow...Thank you so much for the kind words! We really appreciate that, and I know our Catering Department will love this. Hopefully you will have another special event sometime in the future so we can have the pleasure of working with you again. More

Altoona, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2014

My girlfriend and I flew into Great Falls very late due to flight delays. I made reservations prior to arrival and wanted to give them a heads up of our late arrival. When we got there, the front desk took care of us right away. The airline lost my luggage so the front desk made sure that we had everything... More

Was this review helpful? Yes 1
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear PSUfan158, I just wanted to take a quick second to thank you for your review that you posted about the Holiday Inn Great Falls. It really is so nice to hear that you thought about going somewhere else but decided to stay here since it's such a happening place! We appreciate that very much and would love to invite... More

Okotoks, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2014

We stayed here one night to catch an early morning flight. Very nice hotel. New, clean and spacious rooms for 3 of us. Great pool with waterslide (watch your head though if you are an adult or double-rider. Wouldn't recommend single rider for children less than 6). There is a small pool for very young kids and the larger pool... More

Was this review helpful? Yes
Elizabeth T, Manager at Holiday Inn Great Falls, responded to this review

Dear Collette B, Thank you so much for your nice review. We love to hear things like this! Hopefully we will have the pleasure of accommodating you again. Sincerely, Liz Tracy- AGM Holiday Inn Great Falls More

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Additional Information about Holiday Inn Great Falls

Also Known As:
Holiday Inn Great Falls Hotel Great Falls
Holiday Inn Great Falls Hotel
Great Falls Holiday Inn
Address: 1100 5th Street South, Great Falls, MT 59405
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 29 hotels in Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Great Falls 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel Great Falls. In the heart of Great Falls, the Holiday Inn Hotel offers the best in Montana accommodations. While staying in this 168 room Lewis and Clark themed hotel, enjoy our free high speed 15 Mbps wireless Internet, a 7 story atrium with a 3 story hand-painted picturesque waterfall, larger than average sleeping rooms, and an indoor heated pool and hot tub. The Holiday Village Shopping Mall, easy access to the Missouri River and Rivers Edge Trail are some of Great Falls finest attractions within walking distance.This Great Falls hotel is conveniently located minutes from the Charles M. Russell Museum, Lewis and Clark Interpretive Center, Malmstrom Air Force Base, Great Falls International Airport, great shopping and fine dining. The onsite Portage Grill and Holiday Inn Lounge and Casino offer fine dining, a relaxing atmosphere, and Montana Style Gaming. Great Falls is your gateway to Glacier National Park and Yellowstone National Park and conveniently located two hours from the Canadian Border. Area Military Facilities include Malmstrom Air Force Base and Montana Air National Guard.Area Medical Centers include Benefis Hospital and Sletten Cancer Institute. Area businesses include D.A. Davidson, Burlington Northern Santa Fe, and Northwestern Energy. ... more   less 
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