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All 29 Great Falls hotels

BEST WESTERN PLUS Heritage Inn

3.5 of 5 Hotel   |   1700 Fox Farm Road, Great Falls, MT 59404
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78%
Ranked #7 of 29 hotels in Great Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Matthew S Atlanta
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346 people have reviewed this hotel

Traveler rating
    148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Atlanta
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Older hotel that has had some renovations, refreshing such as new furniture and flat screen TV. An additional larger elevator closer to the lobby would be helpful. Also was a little unnerved to find a big blood spot on the comforter and a long hair on the sheets. If I saw it, right on top of the bed, then someone... More

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Arlington, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Prefer to help ourselves to our breakfast especially when we have grand children with us. Sitting down with wiggle children of all ages is a bit of a challenge at a table. We like a more informal situTION.

Review collected in partnership with Best Western

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Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Spent my first night at the Best Western Plus Heritage Inn in Great Falls for the first leg of my 12,000 kms road trip heading East. Had a great night sleep and woke up refreshed. Had a good breakfast to start my day. I continued to Yellowstone National Park for the day.

Review collected in partnership with Best Western

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Westminster, Colorado
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This looks like an older facility but has been upgraded quite nicely. We were on a 6 day motorcycle ride through Yellowstone, Tetons and Glacier national parks. The staff was very accommodating and the rooms were very nice and clean. The free breakfast was table service with a very limited menu but you could upgrade for a reasonable cost. The... More

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bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

The hotel has had quite a few upgrades since 2010. It is good to hear your experience with the staff was positive and your room was clean. Sounds like you enjoyed the sports bars food and drinks. I hope the motorcycle trip through Yellowstone, Tetons, and Glacier National Park was a good experience with nice weather. More

Contributor
15 reviews 15 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

At check in we paid in cash, the hotel said they would place a hold on our card, then immediately removed it. The hold should have been for $126 but instead was $271 and stayed on our card for 5 days. Our room looked out onto the INDOOR pool area which was extremely loud and when we called to complain... More

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bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I am sorry about the card transaction and the pool area being loud. We do have to have cards authorize for the entire stay plus incidentals when checking in. For the poolside room, you should have been offered another room type so you would not have to deal with the noise. I am sorry about these experiences with your last... More

Littleton, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice stop on our way to Glacier. The rooms are very clean. We asked for a room by the pool for the kids and they had a great time with new friends they made. There were nice choices for the free breakfast which I enjoyed better than the usual hotel buffets. Good value.

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bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I am glad to hear you enjoyed your stay and you had a very clean room. Sounds like the poolside room was the perfect choice for you. It is good to hear you enjoyed the style of breakfast we have to offer. I hope you had a good time in Glacier and we hope to see you back again your... More

Orlando, Florida
Top Contributor
128 reviews 128 reviews
92 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Secured a room at this property and considering the bargain price, there was really little to complain about. Rooms were clean, well appointed and free well working WiFi. Really no downsides although the exterior seems a bit austere for a 'plus' property- old school long block style and the view from my window was other rooms. Overall though, would stay... More

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bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I am glad to hear you enjoyed your stay at our facility. The hotel is older, but has had a lot of renovations throughout the years. I am glad to hear you would stay with us again if you were visiting Great Falls again. More

Cody, United States
1 review
4 of 5 stars Reviewed 1 week ago

The rooms looked the same as the website pictures, which hasn't been my experience before. The lobby, pool and restaurants were all beautiful as well. They accomodated our little family well, providing a crib instead of a playpen.

Review collected in partnership with Best Western

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bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

It is good to hear the pictures on our website were a good representation of what our hotel looks like. The pool, lobby, and restaurant must have caught your eye. Sounds like the crib was a better option for you kid to sleep in. More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed 3 days and 2 nights at this Best Western PLUS and were treated like royalty. The room was clean, neat and cool. The staff was incredibly polite, helpful and always pleasant...including the front desk, housekeeping, restaurant servers, and even the entertainment.. who's name was Steve Keller. We will definitely stay there again when traveling out west. Kudos to... More

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bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

It is great to hear you were treated like royalty when you stayed with us. Sounds like the room was exactly what you were expecting and the staff was pleasant to interact with in all departments. We are pleased to hear you will be staying with us again the next time you are in the area. More

1 review
5 of 5 stars Reviewed 1 week ago

We had a great Experience in Great Falls at the Heritage Inn. The staff was very accommodating and the rooms were very clean. Our group was one of many with young baseball players and the entire staff remained cheerful and helpful throughout a very busy weekend. The upgrades were well noticed...Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I am glad to hear you had a great experience at our hotel. It is great to hear our staff was very accommodating during your stay. Upgrades are always nice to receive when they are available. More

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Additional Information about BEST WESTERN PLUS Heritage Inn

Address: 1700 Fox Farm Road, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Heritage Inn 3.5*
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Also Known As:
Best Western Plus Heritage Hotel Great Falls
Best Western Great Falls
Great Falls Best Western
Best Western Heritage Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Great Falls #8 Family Hotel in Great Falls #8 Business Hotel in Great Falls
Hotel Class
Official Description (provided by the hotel)
We are the premier full service hotel in Great Falls MT. Stop by and enjoy dinner in our fantastic restaurant that is featuring a new menu and then enjoy drinks or the gaming machines in the Max Sports Bar and Casino. We look forward to providing you with an exceptional experience. ... more   less 
Number of rooms
231

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