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All 29 Great Falls hotels

BEST WESTERN PLUS Heritage Inn

3.5 of 5 Hotel   |   1700 Fox Farm Road, Great Falls, MT 59404
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77%
Ranked #9 of 29 hotels in Great Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
LMC553 Calgary, Canada
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372 people have reviewed this hotel

Traveler rating
    155
    130
    59
    20
    8
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130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • English first
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English first
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here a few days, the room was mostly clean. Random hairs in the bathroom on the counter and floor. Carpet was questionably clean. Furniture is clearly not moved around to do a thorough cleaning. Pool was okay, hot tub had scud floating on top. Certainly not the worst place we have stayed at since we have reasonable expectations. Bed... More

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for your review, I apologize for the condition of your room. Your satisfaction is important to us. We will be using your feedback to implement improvements. I hope that you choose to stay with us again so we can have a second chance to provide a superior experience. -Lyla Eberl More

Lethbridge, Alberta, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were only at this Hotel for only one night so I didn't get to talk to many staff members but they seemed to be all ( cleaning staff as well ) very friendly. The rooms were very clean and the beds as well as pillows were very comfortable. The room was also updated with Keureg coffee makers. Really my... More

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for your review. I am glad you enjoyed the beds and the staff was friendly. We will be using your feedback to improve the property and expand the breakfast menu. We hope to see you again. -Lyla Eberl More

Grande Prairie, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for 3 nights. The rooms were adequate - need updating as far as décor. The pool was good - and handy to have right outside our door. We ate at the restaurant for breakfast - not huge selections but fills the belly. We ate one night at the restaurant for dinner and it was good.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for your feedback. We appreciate your business and look forward to serving you again. -Lyla Eberl More

Nashua, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great Place I have not been disappointed by a Best Western yet. Usually they have a pool that is great for the kids. Very pet FRIENDLY! Beds and Pillows are comfy and I am picky and usually travel with my own pillow.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

I am glad to hear you enjoyed your stay. We look forward to seeing you again. -Lyla Eberl More

Adna, Washington
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This is by far and away one of the best properties we've stayed at! The hotel is absolutely spectacular! From the garden inspired swimming pool area to the resort feeling meeting rooms. One was being set up for a wedding venue which would put Vegas on the run. Every person of the staff we encountered was very polite, congenial, and... More

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello from Great Falls. I am glad to hear you enjoyed your stay. We look forward to seeing you again. -Lyla Eberl, Front Desk Manager More

Red Deer, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 3 nights. When arriving, staff was friendly and check-in was smooth. Room was nice and clean, and pleasantly cool thanks to the a/c unit. Could use some updates, but well worth the price! After second night, room cards stopped working which staff didn't seem surprised at all about, which was a bit annoying.

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you for your review. I am glad to hear you enjoyed your stay and I apologize for the room key issue. Hope to see you again. -Lyla Eberl, Front Desk Manager More

Salt Lake City
1 review
4 of 5 stars Reviewed 1 week ago

Main reason I stayed at this property was proximity to Meadowlark Country Club. I could walk to/from the event I was attending from the hotel. The lounge/bar was not too smoky when I was in for a quick beverage. There was a major thunderstorm that came through for about an hour in early afternoon. The rain was blowing horizontally with... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello from Great Falls, Thank you for review. I am glad to hear you enjoyed our location. I do apologize for the leaky window. We appreciate your business and hope to see you again. Have a great day. -Lyla Eberl More

Seattle, Washington
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a great stay..Room was nice and clean, complimentary breakfast was served and sauna was great. Pool was not real big or deep but good enough to cool off. Casino was just a few machines and they were rather tight. I observed family with kids having a great time. I would stay again

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello from Great Falls, I am glad to hear that you enjoyed you stay. Thank you for your review and we appreciate your business. -Lyla Eberl More

Didsbury, Alberta
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed, both times were great, food was wonderful, hot breakfast included was very nice. The kids enjoyed the pool. The hotel is close to the shopping and offers good parking, internet service, and overall it was a great experience. We will go again and recommend the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwheritage, Front Office Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello from Great Falls, Thank you for your review. I am glad the whole family enjoyed their stay here. we look forward to seeing you again. -Lyla Eberl More

Shaunavon
1 review
2 of 5 stars Reviewed 2 weeks ago

No air conditioning (not mentioned on website for this location), old decor, old and dirty pool area, and room not cleaned or items replaced to our satisfaction. Expected more for the price of our stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwheritage, Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello, I am sorry you were dissatisfied with your stay at the Best Western Plus Heritage Inn. I apologize for the pool area, housekeeping, and for the air conditioning not working properly. We appreciate your feedback and will use it to improve the property. I hope that if you choose to stay with us again so we can provide a... More

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Additional Information about BEST WESTERN PLUS Heritage Inn

Address: 1700 Fox Farm Road, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Heritage Inn 3.5*
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Also Known As:
Best Western Plus Heritage Hotel Great Falls
Best Western Great Falls
Great Falls Best Western
Best Western Heritage Hotel

68 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Romantic Hotel in Great Falls #8 Business Hotel in Great Falls #9 Family Hotel in Great Falls
Hotel Class
Official Description (provided by the hotel)
We are the premier full service hotel in Great Falls MT. Stop by and enjoy dinner in our fantastic restaurant that is featuring a new menu and then enjoy drinks or the gaming machines in the Max Sports Bar and Casino. We look forward to providing you with an exceptional experience. ... more   less 
Number of rooms
231

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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