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BEST WESTERN PLUS Heritage Inn

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1700 Fox Farm Road, Great Falls, MT 59404
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Heritage Inn
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BEST WESTERN PLUS Heritage Inn
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488 reviews from our community

Traveler rating
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    76
    24
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167
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Been here before and it doesn't disappoint ! Very friendly and helpful check in staff. Nice room and very clean. GREAT BEDS! Wifi worked very fast too! I will be back! Restaurant in hotel was good. And others very close. Easy to get in and out and very close to interstate but not close enough to hear it!

Review collected in partnership with Best Western

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stevensville, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

The hotel/motel is old and tired. It was way overpriced for what was offerred. Old buildings, beds and linens can only be cleaned so often before they lose their appeal. When the price was below $100 per nite the lack of quality was better tolerated. We will probably not stay here again especially for $127 per nite. The fact that... More 

Review collected in partnership with Best Western

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Sherwood Park, AB, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great location. Busy on weekends but parking usually okay. FREE breakfast coupons to use for in-house restaurant if you wish. Pool & hot tub to relax & enjoy. Clean & accessible rooms that are easy to find. Good place to stay over.

Review collected in partnership with Best Western

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Calgary
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is clean, the staff are very friendly, and it is an old hotel. Beds feel good when you first get in them, but pretty uncomfortable by morning. There is no free breakfast - so I'm not sure what the "plus" is at this hotel. Price was reasonable, so overall - an OK stay.

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Calgary, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stay at this hotel every year and it is comfortable and very clean. Great service and great rooms. I would highly recommend this hotel. It has a fantastic restaurant for breakfast and a nice lounge area as well. Front end staff was awesome. They had cookies every day at the check in. Pool area is fantastic. Sauna, hot tub... More 

Review collected in partnership with Best Western

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LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello Dwayne R, I am extremely happy to read your review. We appreciate your recommendation. We look forward to your nest stay. Thank you- Lyla Eberl More 

Conner, Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for a barrel race with my dog, my room which was nice smelled strongly of urine. I PAID EXTRA FOR THIS! Plus the very loud noises from partiers...for 2.5 hours. Will not ask fro a pet room ever again and will not stay on the weekend

Review collected in partnership with Best Western

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LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Melissa O, I apologize for the odor that occurred during your last stay. I have been assured by the housekeeping staff that this situation has been addressed. Your comfort at our hotel is one of the most important things to us and I am sorry you were not pleased with your stay. If I can be of any assistance I... More 

Medicine Hat, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

we used this hotel as our go to place when we came to great falls shopping. Great breakfast which was fast and included in price. The pool was always quiet and never had noise issues. it has gone downhill fast... adults in pool area drinking until front desk is called, and no continental breakfast. restaurant is slow and waited an... More 

Review collected in partnership with Best Western

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LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Thank you Jamie W, for your review. I understand you are frustrated with the changes to our breakfast policies. It was not a light hearted decision. Many factors, data and guest reviews were evaluated in a year long process. We do offer a breakfast included rate plan. We do our best to provide a restful night and I apologize for... More 

Medicine Hat, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is a very well-run, clean hotel. The rooms are large, well-appointed and comfortable. There is an attached restaurant and casino, which hosts live musicians some days during the week. This hotel used to offer a complimentary breakfast, which it did not on our last stay.

Review collected in partnership with Best Western

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LylaE-GuestServices, Public Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello Michele P, I am happy to hear you enjoyed our the comfort and cleanliness of our rooms. We love to provide a well round experience. It sounds like you enjoyed the live music by local musicians, casino games and a full service restaurant. We have updated our breakfast policies, there was a year long evaluation to determine what would... More 

Missoula, Montana
Top Contributor
82 reviews 82 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here many years ago and wondered if they had updated at all. I was actually pleasantly surprised at the rooms, they were updated and very nice and comfortable. The common area of the hotel, however (pool, convention area) is the same old style. My room was above the pool so it was noise and we could hear the... More 

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LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Mtarmygriz, I am happy to hear you pleasantly surprised by the renovations to the rooms. We are constantly evaluating the quality of our rooms and updating them. We have updated the carpet and the main wall of the convention area. The décor of the pool was remained the retro, French Quarter vibe. We do our best to inform our guests... More 

Shreveport, Louisiana
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there while touring parts of beautiful Montana. It's a big place, good for meetings and small conventions. It's older but very well maintained, quiet, comfortable, great staff. I'll come back. We stayed on the 2nd floor, never disturbed, and they were nearly full with a large meeting going on. I'd rate it Best Western average. Which is good... More 

Was this review helpful? Yes
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello Gooseview, thank you for your review. I am happy to hear that you would stay with us again. I hope you enjoyed the rest of your trip and look forward to your next stay. -Lyla Eberl More 

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