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Quality Inn Ponderosa

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220 Central Avenue, Great Falls, MT 59401
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Quality Inn Ponderosa
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Quality Inn Ponderosa
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99 reviews from our community

Traveler rating
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    26
    17
    14
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35
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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edmonton, canada
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here one night on our way through town. Its a very good budget hotel. The room was spacious & very clean & the beds were comfortable. The staff was helpful & friendly & gave us advice on a good restaurants & how to get to the mall. For some reason there was no light switch as you entered... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls MT. I will share your comments with the rest of my team, and we look forward to providing your lodging the next time you are in Great Falls. Sincerely, More 

East Jesus, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 19, 2015

We stayed at the Quality Inn Ponderosa over the weekend. There are some permanent residents on the second floor. The building is non smoking, but the second floor smelled like cigarette smoke the entire time we were there. At 4:32 am we were awakened by someone running down the hall yelling: "Mother_____r, I only came here to sleep". There was... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls. Our building is not entirely smoke free. Our smoking rooms are on the second floor. We also have a 24 hour desk so if you had dialed zero and let the front desk agent know you were woke at 04:32 I am... More 

Saskatchewan, Canada
Top Contributor
105 reviews 105 reviews
57 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed February 17, 2015

This was my second visit to the Quality Inn Ponderosa in Great Falls, and again I found it great value for the money. They are doing renovations to the lobby area, pool area and the elevators. It will sure spruce up these areas which did need it. The rooms are average size and are very very clean. I was impressed... More 

Was this review helpful? Yes 1
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay in Great Falls. We will share your comments with our entire team. Sincerely, More 

Saskatoon, Saskatchewan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 9, 2015

We were travelling form Canada down to Las Vegas, and stopped here for 1 night. Great breakfast included. Helpful staff, underground parking, located in downtown core area, and a pretty full hotel that night. Rooms were ok, but heater in room was noisy and did tend to wake you up when it kicked in. Bed was comfortable, and rooms a... More 

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clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to tell us about your stay in Great Falls, MT. I will share your comments with the rest of the team. Sincerely, More 

Cheyenne
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 23, 2015

Rooms are very nice and clean. Unfortunately on the floor we were on the construction crews staying at the hotel were really noisy. Music played (heavy beat) until 10:45pm and the sound carried through the walls. When leaving in the morning (around 5:30am) HEAVY FOOT STEPS, loud voices, banging doors, etc. I know the hotels/motels rely on the construction industry... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to tell us about your stay in Great Falls, MT. We do have a number of construction workers staying here and I apologize for the noise they made while going to work. I try to keep other travelers off the floor they are on for that very reason. Sincerely, More 

Lethbridge, Canada
Top Contributor
82 reviews 82 reviews
28 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed January 7, 2015

Booked a King size room. Great choice. Room was large and spacious. The hotel staff were so nice and friendly. The underground parking was great in the cold snowy winter. Love the downtown location. Would consider saying again. We did have a few issues: Bed was comfortable, however first night the sheets on one side popped off and made for... More 

Was this review helpful? Yes 1
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your stay in Great Falls MT. We appreciate your comments and will share them with the rest of the team. Sincerely, More 

Alberta, Canada
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 17, 2014

Hubby and I went to Great Falls to celebrate our anniversary. Upon check-in the very friendly young lady at the front desk told us that because we were staying for 3 nights we would get a great rate ... and it was. But I'm sure she gave us the smallest room in the hotel. We had read the reviews so... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to tell us about your stay at our hotel in Great Falls, MT. On behalf of our entire team I would like to apologize that your stay was not as expected. Your comments are very important to us and I will share them with our team. Sincerely, More 

Lausanne
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 4, 2014

The Quality Inn was still open when we arrived in Great Falls in the middle of the night. It's conveniently situated in the center of the town. The room was clean and comfortable. We use the laundry the next morning. The breakfast served next door, was OK but pretty small portion.

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online response regarding your stay at our hotel in Great Falls, MT. We appreciate your comments and will share them with our entire team. Sincerely, More 

Huntsville, Texas
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 1, 2014

This hotel although older is in decent shape and the room was very large. Everything worked well after an initial issue with the card key. The problem? Housekeeping banging on doors an hour before checkout. If they don't have a list that tells staff which rooms have been checked out of then they should. I know they want to get... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for completing our on line survey regarding your recent stay at our hotel in Great Falls, Mt. I will share your response with the rest of our team and will do all I can to see to improvements. Sincerely, More 

Helena, Montana
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 16, 2014

I checked into the hotel with high hopes despite the seemlingly unfriendly attitute of the Front Desk Agent, she wouldn't give any eye contact or smile. I parked my car in the under ground parking garage that seemed to have a leak or an old hose hanging from the ceiling at regular intervals all the nonleaking parking spaces were occupied.... More 

Was this review helpful? Yes 4
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for completing our on line survey regarding your recent stay at our hotel in Great Falls, Mt. I will share your response with the rest of our team and will do all I can to see to improvements. Sincerely, More 

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