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Quality Inn Ponderosa

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220 Central Avenue, Great Falls, MT 59401
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1 room 1 guest
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Quality Inn Ponderosa
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • English first
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English first
  • All months
    (103)
  • Mar-May only
    (16)
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Burien, Washington
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel changed their name about three weeks ago according the desk clerk. DO NOT STAY HERE !!! This place smelled from the minute we entered the leaky garage to our room. We had driven around for nearly 20 minutes in the rain trying to find this place, finally we stopped and called them. That's when they said they are... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay. I am very sorry your were dissatisfied with your accommodations. Had we been aware of your complaints we would have tried to do something about it. Sincerely, More 

Calgary, Canada
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed June 12, 2015

Loved the underground parking as it was very hot outside and we had been driving for hours. Clara, the receptionist, was ready for us and in no time we were cooling off in the room. Air conditioner was quiet and efficient, room was large with a separate sofa and coffee table. Bathroom had two sinks and a long vanity. Even... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls, MT. Your comments are very important to us and I will share them with the entire team. Sincerely, More 

Waitsburg, Washington, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 28, 2015

This was our last night on the road and sure, we were tired, but this place is nobody's "quality." Room was not clean... I thought about sleeping in my sleeping bag rather in the sheets. Location is in the middle of downtown and we had trouble finding parking spots (no, you don't need to drive into the underground garage). Since... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to tell us about your stay in Great Falls MT. We value your opinion and will use your comments to improve our service. Sincerely, More 

Travelers are raving about these Great Falls hotels

Malta
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2015

We stayed here on a very busy tournament weekend. The staff was very helpful. The room was clean and comfortable. It also has an underground garage. We did not eat the hot breakfast they provided a coupon for. It is not the big fancy expensive hotel , bot it is a good place to stay for a reasonable price.

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your stay at our hotel in Great Falls MT. We appreciate your comments and will share them with our entire team. We hope to see you again in the future. Sincerely, More 

edmonton, canada
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed March 30, 2015

We stayed here one night on our way through town. Its a very good budget hotel. The room was spacious & very clean & the beds were comfortable. The staff was helpful & friendly & gave us advice on a good restaurants & how to get to the mall. For some reason there was no light switch as you entered... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls MT. I will share your comments with the rest of my team, and we look forward to providing your lodging the next time you are in Great Falls. Sincerely, More 

East Jesus, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed February 19, 2015

We stayed at the Quality Inn Ponderosa over the weekend. There are some permanent residents on the second floor. The building is non smoking, but the second floor smelled like cigarette smoke the entire time we were there. At 4:32 am we were awakened by someone running down the hall yelling: "Mother_____r, I only came here to sleep". There was... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls. Our building is not entirely smoke free. Our smoking rooms are on the second floor. We also have a 24 hour desk so if you had dialed zero and let the front desk agent know you were woke at 04:32 I am... More 

Saskatchewan, Canada
Level Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed February 17, 2015

This was my second visit to the Quality Inn Ponderosa in Great Falls, and again I found it great value for the money. They are doing renovations to the lobby area, pool area and the elevators. It will sure spruce up these areas which did need it. The rooms are average size and are very very clean. I was impressed... More 

Was this review helpful? Yes 2
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay in Great Falls. We will share your comments with our entire team. Sincerely, More 

Saskatoon, Saskatchewan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 9, 2015

We were travelling form Canada down to Las Vegas, and stopped here for 1 night. Great breakfast included. Helpful staff, underground parking, located in downtown core area, and a pretty full hotel that night. Rooms were ok, but heater in room was noisy and did tend to wake you up when it kicked in. Bed was comfortable, and rooms a... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to tell us about your stay in Great Falls, MT. I will share your comments with the rest of the team. Sincerely, More 

Cheyenne
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 23, 2015

Rooms are very nice and clean. Unfortunately on the floor we were on the construction crews staying at the hotel were really noisy. Music played (heavy beat) until 10:45pm and the sound carried through the walls. When leaving in the morning (around 5:30am) HEAVY FOOT STEPS, loud voices, banging doors, etc. I know the hotels/motels rely on the construction industry... More 

Was this review helpful? Yes
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to tell us about your stay in Great Falls, MT. We do have a number of construction workers staying here and I apologize for the noise they made while going to work. I try to keep other travelers off the floor they are on for that very reason. Sincerely, More 

Lethbridge, Canada
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed January 7, 2015

Booked a King size room. Great choice. Room was large and spacious. The hotel staff were so nice and friendly. The underground parking was great in the cold snowy winter. Love the downtown location. Would consider saying again. We did have a few issues: Bed was comfortable, however first night the sheets on one side popped off and made for... More 

Was this review helpful? Yes 1
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your stay in Great Falls MT. We appreciate your comments and will share them with the rest of the team. Sincerely, More 

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