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Hampton Inn Great Falls

2.5 of 5 2301 14th Street Southwest, Great Falls, MT 59404
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Certificate of Excellence 2014
Hampton Inn Great Falls
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Hampton Inn Great Falls
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229 reviews from our community

Traveler rating
    99
    71
    31
    19
    9
See reviews for
78
63
12
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a little disappointed in our stay at the Hampton Inn. Here's the challenges: Not quite as clean as I expect - hallways in particular (carpets) looked like they had not been vacuumed in a while. Our first room on the 4th floor smelled like someone had been smoking in it when we walked in even though it was... More 

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to share your feedback with us! We sincerely apologize for the issues you experienced during your stay. However, we are glad to hear that you did enjoy most of your time spent with us during your visit to Great Falls! We hope to have you back with us soon for a stay that far... More 

Bozeman, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Front desk was very courteous and helpful (got us a top floor room). Room and breakfast were nice. Best of all the pool was warmer than most hotels! They also had outlets at almost all the parking spots, which we would have used if we had an extension cord with us.

Review collected in partnership with Hampton

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for your review! We’re so glad to hear you enjoyed your stay with us as well as our many convenient amenities. We hope to see you back soon here at the Great Falls Hampton Inn! Sincerely, Ashley Hagan Sales Manager 406.453.2675 ashley.hagan@hilton.com More 

Whitefish, Montana
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A last minute decision to stay overnight in Great Falls prompted a stay at the Hampton Inn. The front desk staff were friendly and accommodating. The room was comfortable but was disappointed to see dirty carpet behind and around the night stand. The sheets were not a good fit as they did not cover the full mattress height. The bathroom... More 

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Whitefish, Montana
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A last minute decision to stay overnight in Great Falls prompted a stay at the Hampton Inn. The front desk staff were friendly and accommodating. The room was comfortable but was disappointed to see dirty carpet behind and around the night stand. The sheets were not a good fit as they did not cover the full mattress height. The bathroom... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for your review! All of us here at the Great Falls Hampton Inn are glad to hear you enjoyed your stay with us! We do apologize for the lack of cleanliness you experienced during your stay with us and our housekeeping team has been made aware of the issue so that future stays do not encounter the same... More 

calgary
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I read the reviews about this hotel before booking and it seemed very split between good and bad. I thought I would try it out. I think I am sitting on the fence still about this hotel....not sure if I would stay again unless it was a REALLY good deal. It did have a weird smell in the rooms. Also,... More 

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to provide us with your feedback! We sincerely apologize that you did not experience us at our best during your stay. Your comments have been shared in our weekly team meeting to ensure that future stays exceed our guest’s expectations. We do have a full remodel scheduled for the 2015 year and we hope... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel, itself is nice - spacious, clean rooms and recently remodeled bathrooms. I had an issue with the air conditioner not working well - the fan was not blowing on anything other than low (Things break... I get that...). When I discussed this with the night staff, I ended up asking for another room. The staff was unsure how... More 

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

We appreciate you taking the time to leave your feedback! On behalf of all of the staff here at the Great Falls Hampton Inn, I want to extend our sincerest apologies for the difficulties you experienced during your stay with us. We all understand a good night’s rest is very important when traveling and are sorry this was not the... More 

Kalispell, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great hotel and accomodating staff. Easy access to Great Fall amenities. Rooms were comfortable and well appointed. Would recommend this hotel to anybody needing to travel through. Restaraunts and shopping within easy access.

Review collected in partnership with Hampton

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to review! We’re so glad to hear you enjoyed your stay with us and our convenient location. We look forward to welcoming you back on your next trip through Great Falls! Sincerely, Ashley Hagan Sales Manager 406.453.2675 ashley.hagan@hilton.com More 

Colorado
Top Contributor
66 reviews 66 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 14, 2014

This appears to be a newer hotel in Great Falls and it definately worked for me. It is located directly across the street from a shopping center with several choices of restaurants. They also have a shuttle to and from the airport which was handy because I did not have a rental car for this part of my trip. There... More 

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for your review! Your feedback is greatly valued and we appreciate the time you took. We’re so glad to hear you enjoyed your stay with us and the many amenities we offer to those that stay with us. We look forward to welcoming you back to Great Falls on your next stay! Sincerely, Ashley Hagan Sales Manager 406.453.2675... More 

Saskatoon, Canada
Top Contributor
102 reviews 102 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 12, 2014

You know sometimes it's the small things that makes you happy, other times it's the great staff a business hires. my spouse n i have stayed here on numerous occasions. Our most recent check in was Wed Nov 12/14. We arrived at approx 4 pm and was greeted by a wonderful front desk employee Sarah..I have also have had the... More 

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to share your latest experience with our hotel and staff! On behalf of myself, Sarah, and Mary, we would also like to thank you for your kind comments. We truly appreciate having you stay with us whenever you visit Great Falls and we’re so glad to hear everything with your room met and exceeded... More 

Medicine Hat, Alberta
1 review
5 of 5 stars Reviewed November 12, 2014

Good location, very nice accommodation, price is very reasonable, good hot breakfast, comfy bed, reliable WiFi, clean bathroom, had more then one serving of in-room coffee available. And one of the few hotels that offered a smoking room

Review collected in partnership with Hampton

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to share your experience with us! We’re happy to hear everything was enjoyable and you appreciate the convenience of our smoking rooms. We hope to have you back here soon! Sincerely, Ashley Hagan Sales Manager 406.453.2675 ashley.hagan@hilton.com More 

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Additional Information about Hampton Inn Great Falls

Address: 2301 14th Street Southwest, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Great Falls 2.5*
Number of rooms: 97
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Also Known As:
Hampton Inn Great Falls Hotel Great Falls
Great Falls Hampton Inn
Hotel Style:
#5 Romantic Hotel in Great Falls
#7 Business Hotel in Great Falls
#9 Family Hotel in Great Falls

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