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All 29 Great Falls hotels

Hampton Inn Great Falls

2.5 of 5 Hotel   |   2301 14th Street Southwest, Great Falls, MT 59404
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Ranked #9 of 29 Hotels in Great Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Traycee W Saskatoon, Canada
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216 reviews from our community

Traveler rating
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    28
    18
    9
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76
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel with our son for one night on the way through Montana on a cross-country road trip. As always, a great Hilton-brand product. Good first impression walking into the lobby. Check-in was smooth, friendly and quick. Our room has a few signs of dating, but is exactly what we expect from a Hampton Inn. Large, comfortable... More

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

We stayed at this hotel with our son for one night on the way through Montana on a cross-country road trip. As always, a great Hilton-brand product. Good first impression walking into the lobby. Check-in was smooth, friendly and quick. Our room has a few signs of dating, but is exactly what we expect from a Hampton Inn. Large, comfortable... More

Montana
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

August 23rd: After a very frustrating experience with our rooms on the night of August 22nd (see my August review below and the Hampton Inn management's reply to that review), during check-out I asked the front desk staff to make a note on our September reservation requesting rooms on a non-smoking floor so that we wouldn't run into the same... More

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance in this... More

Missoula, United States
1 review
4 of 5 stars Reviewed 1 week ago

Beds are always very comfortable. Not a lot of options for bedding though. Comforter on , too hot, off, too cold, need a thin blanket as well for options. Rooms are always very clean and mattresses pillows very comfortable. Access to hotel and surrounding restaurants easy to get to. Morning breakfast bar is pretty good, mini omelets, oat meal, bananas... More

Review collected in partnership with Hampton

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to share your experience! We're so glad to hear the bed and room were comfortable and we apologize for any inconvenience you experienced with the bedding. We understand a good night's sleep is always important and we have shared your feedback with our housekeeping staff in order to provide better options for future stays.... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were pleased with our 2-day stay at the Hampton Inn in Great Falls, MT. The staff helped us outline our visit to the city with recommendations for site seeing and restaurant choices. When we return to Great Falls next year, we will definitely stay at this hotel.

Review collected in partnership with Hampton

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for sharing your experience with our staff and facility! We're so glad to hear your trip went well and we look forward to welcoming you back next year. Sincerely, Ashley Hagan Sales Manager 406.453.2675 ashley.hagan@hilton.com More

Granbury
Top Contributor
52 reviews 52 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel had an airport shuttle which was prompt and helpful. The room was large with a comfortable bed and very clean. The free breakfast had eggs and meat as well as the normal items. The staff went out of their way to serve you.

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to review our property! We strive to provide excellent customer service and the highest standard of cleanliness to all of our guests. We are so glad that you enjoyed the hotel’s amenities and our staff during your stay with us here in Great Falls and hope to see you back again soon. Ashley Hagan... More

Malta
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed here several times. It is a very comfortable place to stay. A very good value for the price. A wonderful variety of breakfast foods and deluxe rooms wth internet access. They also allow pets for an additional price.

Review collected in partnership with Hampton

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for staying with us so often! We are so glad to have provided a comfortable place to stay during your trips to Great Falls. We appreciate your feedback and look forward to seeing you on your next trip to town. Ashley Hagan Sales Manager 406.453.2675 More

Alberta
Reviewer
5 reviews 5 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let me say, the staff at this hotel was very good and did all they could to help. The inclusive breakfast was also enjoyable. We had booked two nights and on arrival were given our double queen with additional pullout as per our reservation. When we entered the room, the smell was overwhelming, a scent best described as soiled diapers... More

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GreatFallsHilton, Front Office Manager at Hampton Inn Great Falls, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience. Kyle Perrin Front Office Manager 406.453.2675 More

Medicie Hat, Canada
1 review
4 of 5 stars Reviewed August 27, 2014

This is a good hotel, comfy bed, good breakfast choice, like the pool and hot tub hours for adults. Friendly staff, and great location. Prices are reasonable, and they also have a rewards program. Over all this was a great place to stay, and would stay again

Review collected in partnership with Hampton

Was this review helpful? Yes
GreatFallsHilton, Front Office Manager at Hampton Inn Great Falls, responded to this review

Thank you for your review; we are so glad you enjoyed your stay and the pool and hot tub hours! (Kids are welcome in the pool from 6:00 AM to 10:00 PM, and pool and hot tub are open 24 hours for adults for maximum relaxation.) We look forward to having you back next time you are in Great Falls! More

Findlay, Ohio
Top Contributor
50 reviews 50 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 24, 2014

Staff was pleasant and helpful. Rooms were clean. Easy access to most Great Falls shopping. Only problem for us was the laundry. After a week in the wilds, we used laundry and the dryer BARELY worked. Disappointed.

Was this review helpful? Yes
GreatFallsHilton, Front Office Manager at Hampton Inn Great Falls, responded to this review

Thank you for staying with us and for sharing your feedback! We are glad that you enjoyed the staff, the cleanliness of the rooms, and the location. We do apologize for the issue you experienced with the dryer in our guest laundry room, and have since performed some maintenance on the machine. We appreciate you taking the time to share... More

Calgary, Canada
Top Contributor
86 reviews 86 reviews
55 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed August 19, 2014

This is another example of a fine Hampton Inn. Clean, friendly staff, easy check in experience, right off the highway with plenty of restaurants nearby, comfortable beds, free wifi. And all for a reasonable rate. In the economy category this hotel is definitely 5 stars. pet friendly also!

Was this review helpful? Yes
GreatFallsHilton, Front Office Manager at Hampton Inn Great Falls, responded to this review

Thank you for staying with us, and for your kind compliments about our hotel! We are so glad you enjoyed your stay, and we can’t wait to welcome you back in the future! More

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Additional Information about Hampton Inn Great Falls

Address: 2301 14th Street Southwest, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Great Falls 2.5*
Number of rooms: 97
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Also Known As:
Hampton Inn Great Falls Hotel Great Falls
Great Falls Hampton Inn

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