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All 30 Great Falls hotels

Hampton Inn Great Falls

2.5 of 5 Hotel   |   2301 14th Street Southwest, Great Falls, MT 59404
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Ranked #9 of 30 Hotels in Great Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
gseaster Sacramento, California
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219 reviews from our community

Traveler rating
    95
    67
    29
    19
    9
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76
62
11
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We spent a few nights in the Hampton Inn in Great Falls Montana. The location was fine, the employees were friendly and helpful and the lobby was pleasant and obviously had been redone. However, the decor in the rooms and hallways was very tired and in need of an update. For instance the carpet in the hallway was stretched and... More

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Toronto, Ontario, Canada
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is a nice hotel but the room they gave us (218) was next to the elevators and vending machine. We asked to be moved but the only other room available with 2 Queen beds was a smoking room and turning off the vending machine was not an option. The room was very noisy. Our experience at this hotel... More

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Knoxville, Tennessee
Top Contributor
208 reviews 208 reviews
39 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We continue to enjoy our nights at Hampton Inns. Consistently provide clean, comfy, quiet rooms. Friendly staff and the usual Hampton Inn breakfast to start our day. We will continue to book at Hampton whenever available.

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for your review! Guest feedback is extremely important to us and we appreciate the time you took. We’re so glad to hear you enjoyed your stay with us and we hope to have you back soon! Sincerely, Ashley Hagan Sales Manager 406.453.2675 ashley.hagan@hilton.com More

Saskatoon, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel with our son for one night on the way through Montana on a cross-country road trip. As always, a great Hilton-brand product. Good first impression walking into the lobby. Check-in was smooth, friendly and quick. Our room has a few signs of dating, but is exactly what we expect from a Hampton Inn. Large, comfortable... More

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

We stayed at this hotel with our son for one night on the way through Montana on a cross-country road trip. As always, a great Hilton-brand product. Good first impression walking into the lobby. Check-in was smooth, friendly and quick. Our room has a few signs of dating, but is exactly what we expect from a Hampton Inn. Large, comfortable... More

Montana
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

August 23rd: After a very frustrating experience with our rooms on the night of August 22nd (see my August review below and the Hampton Inn management's reply to that review), during check-out I asked the front desk staff to make a note on our September reservation requesting rooms on a non-smoking floor so that we wouldn't run into the same... More

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance in this... More

Missoula, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Beds are always very comfortable. Not a lot of options for bedding though. Comforter on , too hot, off, too cold, need a thin blanket as well for options. Rooms are always very clean and mattresses pillows very comfortable. Access to hotel and surrounding restaurants easy to get to. Morning breakfast bar is pretty good, mini omelets, oat meal, bananas... More

Review collected in partnership with Hampton

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to share your experience! We're so glad to hear the bed and room were comfortable and we apologize for any inconvenience you experienced with the bedding. We understand a good night's sleep is always important and we have shared your feedback with our housekeeping staff in order to provide better options for future stays.... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I were pleased with our 2-day stay at the Hampton Inn in Great Falls, MT. The staff helped us outline our visit to the city with recommendations for site seeing and restaurant choices. When we return to Great Falls next year, we will definitely stay at this hotel.

Review collected in partnership with Hampton

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GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for sharing your experience with our staff and facility! We're so glad to hear your trip went well and we look forward to welcoming you back next year. Sincerely, Ashley Hagan Sales Manager 406.453.2675 ashley.hagan@hilton.com More

Granbury
Top Contributor
55 reviews 55 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 12, 2014

The hotel had an airport shuttle which was prompt and helpful. The room was large with a comfortable bed and very clean. The free breakfast had eggs and meat as well as the normal items. The staff went out of their way to serve you.

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for taking the time to review our property! We strive to provide excellent customer service and the highest standard of cleanliness to all of our guests. We are so glad that you enjoyed the hotel’s amenities and our staff during your stay with us here in Great Falls and hope to see you back again soon. Ashley Hagan... More

Malta
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

We have stayed here several times. It is a very comfortable place to stay. A very good value for the price. A wonderful variety of breakfast foods and deluxe rooms wth internet access. They also allow pets for an additional price.

Review collected in partnership with Hampton

Was this review helpful? Yes
GreatFallsHilton, Director of Sales at Hampton Inn Great Falls, responded to this review

Thank you for staying with us so often! We are so glad to have provided a comfortable place to stay during your trips to Great Falls. We appreciate your feedback and look forward to seeing you on your next trip to town. Ashley Hagan Sales Manager 406.453.2675 More

Alberta
Reviewer
5 reviews 5 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 2, 2014

Let me say, the staff at this hotel was very good and did all they could to help. The inclusive breakfast was also enjoyable. We had booked two nights and on arrival were given our double queen with additional pullout as per our reservation. When we entered the room, the smell was overwhelming, a scent best described as soiled diapers... More

Was this review helpful? Yes
GreatFallsHilton, Front Office Manager at Hampton Inn Great Falls, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience. Kyle Perrin Front Office Manager 406.453.2675 More

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Additional Information about Hampton Inn Great Falls

Address: 2301 14th Street Southwest, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Great Falls 2.5*
Number of rooms: 97
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Also Known As:
Hampton Inn Great Falls Hotel Great Falls
Great Falls Hampton Inn

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