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Extended Stay America - Great Falls - Missouri River

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800 River Dr. S., Great Falls, MT 59405
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Extended Stay America - Great Falls - Missouri River
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110 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed December 28, 2015

We received a great deal from using an online booking site so we expected what we paid for. The rooms were very clean, had a large kitchenette which was unexpected and great service. The bedding was a little uncomfortable and could be better quality but overall, enjoyed our stay. It also said it included a breakfast, which wasn't much of... More 

Helpful?
Thank Nkkprsn
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

I appreciate you taking the time to write such a positive review regarding your recent stay with us. We are pleased to know you enjoyed our comfortable accommodations, fully equipped kitchens and our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

Booked room for parents thanksgiving stay. Excellent service. Great room. Superb view. Very quiet, room has kitchen with FULL size fridge which they enjoyed keeping thanksgiving leftovers in while they stayed for the weekend. Great staff and services.

Helpful?
Thank Barry E
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

I appreciate you taking the time to write such a positive review. I'm so pleased to hear that you enjoyed our fully equipped kitchens and exceptional customer service! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

Alberta, Canada
Level Contributor
370 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
3 of 5 stars Reviewed October 26, 2015

This hotel is geared towards workers who need a place to stay and keep costs down. We found the hotel in good repair. The two front desk staff that we interacted with were polite and professional. The breakfast is a grab and go affair with coffee, breakfast bars, apples & oranges and hot water for instant oatmeal. There isn't a... More 

Helpful?
Thank wbsAlberta
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

I appreciate you taking the time to write such an honest review of your recent stay at our property. I’m so glad to read that you found our hotel to be a good value and that we were able to provide you with a comfortable stay overall. The staff and I would like to thank you again for posting your... More 

Victoria
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 9, 2015

This is a real "bare bones " motel but the price does not reflect that. Cheap everything and the worst breakfast and weak coffee. Front Desk Staff seem disinterested and not smiling. If you want a real budget experience with a higher price , then stay here. Other hotels offer a better location and more value for your money.

Helpful?
1 Thank ChoosyVictoria
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to... More 

Tucson, Arizona
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 27, 2015

What a pleasant experience! I stayed here before flying home to Arizona after visiting Glacier National Park and loved being right next to the Missouri River. There is a park with benches right behind the hotel, so you can take your continental breakfast outside and have your coffee and muffin in the fresh air. The room was clean, spacious and... More 

Helpful?
1 Thank cyclist16
Calgary, Canada
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 19, 2015

I booked this hotel on priceline and got a good deal on it. We were driving from Canada and arrived at 4 am so I did not want to spend a lot of money as we were only there for a few hours. The room was comfortable and renovated. The front desk staff was helpful with our late arrival. Breakfast... More 

Helpful?
1 Thank Sara M
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

The staff and I read your comments about your stay with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am so glad to read that you had a positive stay overall. I truly appreciate your comments regarding our convenient location, accommodating staff and our fully equipped kitchens. The staff and I would... More 

Sherwood Park, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 1, 2015

This hotel is in a great location - right on the Missouri River, which is beautiful. We went down for the rodeo and found that we were easily able to get around on foot. Our hotel room was spacious and clean, although very plain. It's starting to look a little worn, but there were some construction workers upstairs who had... More 

Helpful?
1 Thank marjruss
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

The staff and I read your comments about your stay with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am so glad to read that you had a positive stay overall. I truly appreciate your comments regarding our convenient location, accommodating staff and our fully equipped kitchens. The staff and I would... More 

Port Gibson, Ms
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 17, 2015

This hotel is reasonably priced. Located on the Missouri River with a great park area directly behind the hotel. Very close to two good restaurants. Takes pets. We stayed there because of location and the pet policy. Hotel was clean and staff was very accommodating. Bed was comfortable, not great. Minimal breakfast-continental.

Helpful?
1 Thank LynnMoore50
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, we are happy to know that we were able to provide you and your pet with a clean and comfortable place to stay with friendly service in a great location that was reasonably... More 

Great Falls, Montana
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 1, 2015

When I entered the lobby I was immediately greeted and asked how I could be helped by one of the most friendly and professional Guest Services person I think I have ever encountered. I explained I had a reservation and she took my name. She turned grabbed a piece of paper and within 30 seconds was making my keys and... More 

Helpful?
Thank Dave P
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

I appreciate you taking the time to write such a wonderful review. I am sorry about not being able to provide you with all of the amenities that you enjoy having when you travel, but I do truly appreciate your comments regarding the fast, friendly and professional guest service you received during the check in process and that you found... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

We stayed here on weekends for three months. In April, 2015, they began doing major renovation including all new mattresses in the rooms, new pots and pans, painting the exterior of the building, and generally updating the property. All of the fixes were needed and really helped, especially the new mattresses on the beds. We were very happy with the... More 

Helpful?
1 Thank Pat I
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that we were able to provide you with a comfortable stay and you were able to enjoy our newly renovated hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

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