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Extended Stay America - Great Falls - Missouri River

2.5 of 5
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800 River Dr. S., Great Falls, MT 59405
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Extended Stay America - Great Falls - Missouri River
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Ranked #19 of 29 Hotels in Great Falls
A recent review
3 of 5 stars reviewed 3 days ago
marjruss Sherwood Park, Canada
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sherwood Park, Canada
Level Contributor
8 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location - right on the Missouri River, which is beautiful. We went down for the rodeo and found that we were easily able to get around on foot. Our hotel room was spacious and clean, although very plain. It's starting to look a little worn, but there were some construction workers upstairs who had... More 

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Port Gibson, Ms
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is reasonably priced. Located on the Missouri River with a great park area directly behind the hotel. Very close to two good restaurants. Takes pets. We stayed there because of location and the pet policy. Hotel was clean and staff was very accommodating. Bed was comfortable, not great. Minimal breakfast-continental.

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Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, we are happy to know that we were able to provide you and your pet with a clean and comfortable place to stay with friendly service in a great location that was reasonably... More 

Great Falls, Montana
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When I entered the lobby I was immediately greeted and asked how I could be helped by one of the most friendly and professional Guest Services person I think I have ever encountered. I explained I had a reservation and she took my name. She turned grabbed a piece of paper and within 30 seconds was making my keys and... More 

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Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

I appreciate you taking the time to write such a wonderful review. I am sorry about not being able to provide you with all of the amenities that you enjoy having when you travel, but I do truly appreciate your comments regarding the fast, friendly and professional guest service you received during the check in process and that you found... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

We stayed here on weekends for three months. In April, 2015, they began doing major renovation including all new mattresses in the rooms, new pots and pans, painting the exterior of the building, and generally updating the property. All of the fixes were needed and really helped, especially the new mattresses on the beds. We were very happy with the... More 

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Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that we were able to provide you with a comfortable stay and you were able to enjoy our newly renovated hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Eureka, Montana
Level Contributor
152 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 24, 2015

Stayed one night as they have been sending emails with reduced rates. This is a long stay hotel similar to all the others I have stayed in, The unit was clean and the bed was of good quality. The sheeets pillows and towels were good too. There was a full frige and a 2 burner stove and a microwave. You... More 

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Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the parking lot was a little awkward for checking in. We are sorry for this issue, but are happy to read that we provided you with pleasant and helpful service as well as a clean and comfortable room. Once more,... More 

Roswell, New Mexico
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 12, 2015

We had a very nice stay at this hotel. The staff was very helpful and professional. Our room was clean and had a great view of the river. Our most important criteria was the bed, which was very comfortable. Plenty of hot water and easy to access Wi-Fi. The place was being re-modeled, but this did not interfere with our... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found the staff to be professional and the room to be clean with a comfortable bed and a great view. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you... More 

Spruce Grove, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed here because the price couldn't be beat for having a kitchenette in it. I will agree with other reviews that the hallways smelled like smoke kind of like an apartment. Our room however was very clean and did NOT smell bad at all. It was a good room on the 3rd floor. The ONLY complaint we have about... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Great Falls - Missouri River, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that the bed in your room was not to your satisfaction and for the smoke odor in the hallways. I will be sure to meet with our housekeeping staff to go over ways to better eliminate smoke odors from the common areas of our hotel.... More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 7, 2015

A co-worker and I were on extended business and had to choose a low-cost option. We got a rate of 45/night and went with this place. The "non-smoking" rooms still smelled of smoke. My co-worker's was so bad they relocated him. I had stains on the floor. A large Stain on my comforter. A bunch of dog hairs on my... More 

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Travelers are raving about these Great Falls hotels

Cardston, Canada
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed February 18, 2015 via mobile

We've stayed here before and were satisfied, however not this time. We were on the 3rd floor and the hallways smelled smokey. Unlike before, this time you have to phone down to the front desk to request your dishes, pots and pans, utensils and dish soap etc. I guess too many people were stealing them. When I asked for pots... More 

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Saskatchewan, Canada
Level Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed February 17, 2015

This was my first visit to the Extended Stay in Great Falls. I do love the location right on the river and close to walking trails and a couple of great eating places. The room we had was on the top floor and over looked the river bank giving it a nice view. Check in was efficient although I have... More 

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