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Crystal Inn Great Falls

2.5 of 5 3701 31st Street Nw, Great Falls, MT 59404
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Certificate of Excellence 2014
Crystal Inn Great Falls
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Crystal Inn Great Falls
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167 reviews from our community

Traveler rating
    71
    69
    15
    8
    4
See reviews for
70
58
9
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
  • German first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (27)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (50)
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    (17)
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Southern Alberta
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We were thoroughly happy with our stay at this hotel. We had a suite room, king bed with side couch and chairs sitting area. Very clean and the free breakfast was a great starter. Wifi available in the rooms was a bonus.

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1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Crystal Inn Great Falls 3 years ago when traveling to Canada and back. The rooms were clean and the staff friendly. This time however, I found the rooms were less than clean. The bed throw was dirty, there were nail clippings on the floor and napkins left by the previous occupants on the side table. I'm... More

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crystalstar9, General Manager at Crystal Inn Great Falls, responded to this review

I appreciate you taking the time write a review for our hotel. I want to apologize for your experience during your recent stay with us. I assure you this is not normal as we pride ourselves on being a clean and friendly hotel. We usually receive great feedback, especially when it comes to our housekeeping department. I would love to... More

Calgary, Alberta
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was where we stopped after one of the most boring drives in North America, Lethbridge to Great Falls. It was exactly what we needed. Friendly, knowledgable staff that gave us advice for a great restaurant, a huge room with an excellent king bed and a separate living-room like area for TV, double sinks, decent hot breakfast, well-equipped exercise room... More

Was this review helpful? Yes 1
Palm Harbor, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 19, 2014

Very Clean, great stuff BUT THERE missing alarm clock in the rooms ?!!!!! Location on cross rounds and very close to airport. If plenty time on hand close to Downtown to dinner . Dennis and Casino next door.

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Belgrade, Montana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 15, 2014

We booked this hotel as part of a weekend trip to visit friends. We got a $70.00 voucher which dramatically decreased our overall bill. When we got to the front desk, We were greeted by the lovely Michele, who made checking in a breeze. It only got better from there, the room was super clean and much nicer tha we... More

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Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 13, 2014

Friendly staff. Clean rooms. Rooms were bigger than normal hotel rooms. Came with breakfast in the morning. Would recommend if you need a hotel near airport. There was a shuttle to airport too. :-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-):-)

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Wv
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 12, 2014

Our room was large, we had a king suite with a couch and chair, and table with 2 chairs, microwave, fridge, hairdryer. The hotel lobby had a public computer which was useful, with a decent speed. (I mention this because other hotels had SLOW speeds as we made our way through the Rockies of Canada and the US). The room... More

Was this review helpful? Yes 1
Andover, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

From the green lawn to the bright spacious room I can not say a thing against the place. We were surprised to have a low wall dividing the bed from the day area of the room which was a good size. The breakfast is good for an American buffet but not up to English standards as it lacks the variety.

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Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2014

A nice clean hotel. Very modern. Staff was friendly. Room was clean and well decorated. A great view. Would stay here again. Subway and Denny's close by. Close to the airport. Only complaint is that we are close to the interstate so some noise while outside. No noise in room.

Was this review helpful? Yes 1
Chesapeake, Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 3, 2014

Arrived late and left early. Denny's was very close by to get a late snack and felt comfortable walking through the parking lot alone. Continental breakfast was available at 4:45 AM, prior to my ride to the airport. Wakeup call was on time. We always stay there when traveling to the airport. Never been disappointed.

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Additional Information about Crystal Inn Great Falls

Address: 3701 31st Street Nw, Great Falls, MT 59404
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Inn Great Falls 2.5*
Number of rooms: 86
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls

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