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Comfort Inn & Suites Market Place Great Falls

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1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
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Comfort Inn & Suites Market Place Great Falls
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Comfort Inn & Suites Market Place Great Falls
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167 reviews from our community

Traveler rating
    101
    53
    7
    4
    2
See reviews for
37
63
9
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Fremont, Ohio
Top Contributor
83 reviews 83 reviews
48 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room and bathroom were very clean and the bed was great. the WiFi was also very good . Breakfast was standard with egg and cheese omelets and bacon. Fresh bisquits were also available. Would stay here again and will next time through.

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for your kind review. We are happy to hear you found your stay enjoyable and we look forward to providing you with superior service again in the future. Thanks again, Amanda Smith Director of Sales 406-455-1000 More 

Conrad, MT 59425
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was clean, comfortable and quiet The staff were courteous, friendly and helpful. All of which made for a great stay. The shuttle driver that took me to the Great Falls airport and picked me up when I returned on May 2nd was friendly and courteous.

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel! We appreciate any input we get back for training purposes and future guest stays. We are happy to hear your stay was good and we hope to see you again the next time you are in the Great Falls area. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel stay. Great Staff, very helpful and good knowledge of the area -sent us to Fairmont Hot Springs and it was a great hot springs to visit! Rooms were very clean and beds very comfortable. There was no pool/hot tub but the short walk to get to a few stores and the movie theatre was awesome. Breakfast had a... More 

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our establishment! We appreciate any feedback we get on our hotel to help with training and for future guest stays with us. We are happy that your stay was enjoyable and we hope to see you the next time you are in the Great Falls area. More 

Leduc, Canada
1 review
4 of 5 stars Reviewed April 17, 2015

This is our third stop at this hotel. We are snowbirds and this is our last stop before we cross the border. The rooms are clean and always meet our needs. Staff are pleasant, and very willing to help.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for your review regarding your recent stay at our hotel. We pride ourselves on our service and cleanliness and it is always encouraging to hear that we are meeting our guests expectations. We have shared this with our staff and appreciate the time you took to tell us how we're doing. We hope to have the... More 

Vacaville, United States
2 reviews
5 of 5 stars Reviewed April 17, 2015

This hotel was perfect for my short trip to Great Falls. The room was very comfortable, the tv selection was outstanding! I'm used to just a few popular channels but this hotel's offerings rivaled premium residential cable. I appreciated the high speed internet and spacious work desk. Staff was friendly and breakfast was hot with a variety of foods.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to write a review regarding your recent visit at our hotel. I am glad to hear you enjoyed the channels! We hope to have you here with us again soon! Thanks again, Amanda Smith Director of Sales 406-455-1000 More 

Havre, Montana
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 15, 2015

The first room I was given had not been cleaned since the previous guest had checked out. Front desk staff was professional about it and, promptly gave me a different room. I was given a suite, without additional charge. The room, is spacious but, was not as clean as I expected. The attached picture is the tray the coffee is... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Emeraldeyes595, Please accept my deepest apologies for our failure to meet your expectations. We are know for our exceptional service and cleanliness and I assure you this is not the normal. I hope you consider giving us another chance to provide you with superior service and cleanliness and really appreciate you taking the time to make us aware of your... More 

Moose Jaw, Canada
1 review
5 of 5 stars Reviewed April 13, 2015

I always enjoy staying at Comfort Inn & Suites. Their rooms are always well presented, clean and spacious. When they say breakfast is included, they provide a great variety of foods for you before you set out on your travels. We have been staying with Comfort Inn & Suites since 2014 after a bad experience with Super 8 in Provo,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for your kind words regarding your experience with our hotel. We are happy to hear that you keep coming back and love having you here with us. Thank you again and have a wonderful week! Amanda Smith Director of Sales 406-455-1000 More 

Spruce Grove, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2015

Very friendly check in without reservations/quick as well/.very clean and good breakfast. two queen beds/ room may have been small for four but great for two. good quiet location. Unless it's cold outside restaurants arwithin walking distance.

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Saskatoon, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 7, 2015

We have stayed at this hotel in the past, and have found not much has changed since our last visit. Fortunately we knew where the hotel is located as it is not in my GPS maps. The staff have said it was previously a Holiday Inn Express, so it may just not have changed in the mapping systems. The luggage... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for your response. I sincerely apologize that we fell short of your every expectation. We hope we will have the opportunity to see you again and provide you with the superior service we are known for. Amanda Smith Director of Sales 406-455-100 More 

Saskatoon
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2015

We arrived late in the day after departing from Salt Lake City that morning. We were happy to be quickly checked in and even happier to find that our room was very clean and comfortable, the bed was very good, and the wireless was speedy. The room was also very quiet and we had a good sleep. There was only... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel. We appreciate any input we get for training purposes and future guest stays! We are pleased to hear that you had a good stay with us and we hope to see you again the next time you are in the Great Falls area! More 

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