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All 29 Great Falls hotels

Comfort Inn & Suites Market Place Great Falls

2.5 of 5 Hotel   |   1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
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Comfort Inn & Suites Market Place Great Falls
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93%
Ranked #2 of 29 hotels in Great Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Montana_Janet Billings, Montana
  • Overview
  • Reviews (131)
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131 people have reviewed this hotel

Traveler rating
    79
    43
    4
    3
    2
See reviews for
31
42
7
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Billings, Montana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

In Great Falls on business and found this to be a nice place to stay. Friendly staff. Only drawback is that the design of the rooms - angled walls - made furniture placement a little awkward. There wasn't much room between the bed, the chair and the desk.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Page, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We have stayed in this hotel twice on this trip. It used to be a Holiday Inn. Great desk staff with referrals to places. Could improve room cleaning just a bit, and improve exercise equipment maintenance.

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Market - Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regardingthe cleaning service on your recent visit. I have shared your feedback with our housekeeping staff to ensure we handle these types... More

Tacoma, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I've stayed in various places around Great Falls and keep coming back to this one. Good location, excellent rooms, service and value! I spend about 100 nights per year in hotels and highly recommend this one.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are happy to hear that you just can't stay away :) Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of... More

Saskatoon, SK Canada
Top Contributor
63 reviews 63 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed 3 nights in a corner suite which provided extra room to relax. The hotel is clean and appears to be updated recently. The breakfast has everything but fresh fruit. The staff are very helpful and courteous. A really decent hotel for a reasonable price.

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Phoenix, Arizona
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The room had a very awkward layout. We were given a handicap room (not requested) and the bathroom was very large, but the rest of the room was tiny. I don't see how a wheel chair could have even gone into the room. There was only one chair. The bathroom shower seemed to have some mildew around the edge. The... More

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Calgary
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again we have gone to this location and it surpassed our expectations. The staff is very PLEASANT and easy to deal with. We pre-booked, and were asked if we wanted to get early check-in, which we took the advantage (and were able to checked in just after 1 P.M.). Only one of our rooms was ready at that time... More

Was this review helpful? Yes 1
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

On behalf of the entire staff at the Comfort Inn and Suites I would like to thank you for your review. We were so glad to hear we were able to accommodate your stay in every way possible. We love when our guests tell us how we're doing and it's only that much better when they tell us what we're... More

Pearland, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Comfort Inn in Great Falls and was very pleased! Not only was it very clean, the bed was so comfortable and we also had a great view! We chose this hotel because it has a free early morning shuttle to the airport. I left my cell phone in the room and called from the airport at 6:00... More

Was this review helpful? Yes 1
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for your response. We appreciate the time you took out of your day to write this and we are so glad to hear you got your phone so quickly! We looking forward to seeing you again in the future. Thanks again, Amanda Smith Director of Sales 406-455-1000 More

Inverness, Montana
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stay here frequently when in Great Falls. Each time we stay, we are happy with our decision. The beds are comfortable, the rooms stylishly-modern and clean, and the service is friendly. Breakfast buffet is always hot and offers plenty of choices. This airport is very convenient to the airport, as well, making it ideal for early-morning... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to write a response about our location. We are so happy to hear you enjoy your stays and that you enjoy the complimentary upgrades when they are available. Our goal is to go above and beyond all expectations! We look forward to seeing you again soon! Thanks again, Amanda Smith Director Of... More

Fort Collins
Top Contributor
143 reviews 143 reviews
41 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has renewed my faith in CS. Unbelievable service, friendly and so accommodating. The staff puts the s in superb service. From the great hot breakfast to the airport shuttle. They couldn't be more accommodating. The rooms are very comfortable with free yes free internet, mini frig, and comfy beds.

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Leduc, Alberta
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the hotel for 3 nights from July 29 until Aug 1st. The front desk staff is outstanding and very helpful. The breakfast has everything from waffles bacon, sausage, eggs, hot oatmeal breads, and fruits. No one should complain about not getting enough variety. I booked a king bed corner suite it was clean, had 2 tvs a... More

Was this review helpful? Yes 2
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time out of your day to write such a positive response about or location. It is very much appreciated and we are happy to hear you enjoyed your stay! We look forward to seeing your next time down. Thanks again, Amanda Smith Director of Sales 406-455-1000 More

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Additional Information about Comfort Inn & Suites Market Place Great Falls

Address: 1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Market Place Great Falls 2.5*
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Also Known As:
Comfort Inn & Suites Market Place Great Falls Hotel Great Falls
Comfort Inn And Suites Market Place Great Falls
Holiday Inn Great Falls
Great Falls Holiday Inn

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Great Falls #3 Family Hotel in Great Falls #4 Business Hotel in Great Falls
Hotel Class
Official Description (provided by the hotel)
We Conveniently located off Interstate 15, the Comfort Inn & Suites® hotel is less than three miles from Great Falls International Airport and offers free airport transportation for its guests from 5:00am to Midnight. Located in a beautiful residential setting that is within walking distance to numerous retailers and specialty stores, restaurants, a movie theater, fishing opportunities and bike trails. Near BNSF, Montana Expo Park, Benefis Health, Great Falls Clinic, North Western Energy, Montana Refinery, Specialty Mills and much more. ... more   less 
Number of rooms
88

Questions & Answers

Questions? Get answers from Comfort Inn & Suites Market Place Great Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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