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Comfort Inn & Suites Market Place Great Falls

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1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
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Comfort Inn & Suites Market Place Great Falls
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174 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Nairobi, Nairobi, Kenya
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After 12 hours of driving, arrived late and the front desk was very helpful. Was able to proceed to the room in very short order for some much needed rest. Breakfast was just okay. Location was near gas station and grocery store so was able to stock up before getting back on the road.

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel. We appreciate any feedback we get to help with training and future guest stays. We are happy you enjoyed your stay with us and look forward to see you the next time you are in the Great Falls area! More 

Punta Gorda, FL
5 of 5 stars Reviewed 2 days ago NEW

Although we only stayed there to be near the airport, for an early morning flight, they were very helpful and accommodating. We were really impressed that they had a continental breakfast ready for us even thought it was 4AM!

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Augusta, Montana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a wonderful motel. The staff was excellent. There was a very clean breakfast are with many choices. It was an extremely quiet motel. I was impressed with the fact that when we checked in, the garbage and sidewalk outside was pretty messy. The next morning it was all swept and cleaned up. Many motels forget to sweep and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Billings, Missouri
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent one night at the Comfort Inn in Great Falls. Our room was clean, well appointed, and comfortable. The first thing that my wife does at every motel/hotel that we stay in is to pull the covers back and check the sheets. No problem with cleanliness here - however the bottom fitted sheet was so tight that the person... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to write such a positive Trip Advisor review on your recent stay. I am happy to hear you enjoyed your stay as well as the call to check on you room! Our ultimate goal is your comfort and satisfaction and we strive to provide that to each and every guest. Thank you... More 

Grand Rapids, Michigan
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I was looking for an affordable stay near the Great Falls airport with free shuttle service. The Comfort Inn & Suites met my expectations. I was traveling alone and felt safe. The front desk staff was friendly and helpful. The shuttle service begins at 5am, and I watched the front desk attendant add my name to the shuttle list immediately.... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to write such a wonderful TripAdvisor review regarding your recent stay! I am glad to hear you were able to take advantage of some of our extra ammenities and that everything was to your satisfaction. We hope to have the opportunity to provide you even better service on your next trip through.... More 

Menifee, California
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the best hotel we have ever stayed in. Everything was new and clean. It was decorated very modern. The room was very big and comfortable. The woman at the counter was very helpful and friendly. There were shops close by. We went to Michael's, Barnes and Noble, and Chili's which were very near the hotel. They have a... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you so much for taking the time to write such a positive review about your recent stay at the Comfort Inn & Suites Great Falls! We are happy to hear your stay was enjoyable and that we accomplished our goal of providing you with superior service. We hope to have the opportunity to provide you with an even better... More 

Edmonton, Canada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Every spring my wife and I make a 4-7 day shopping expedition to Great Falls, and for the last 3 years this hotel has been our home base. Obviously we wouldn’t come back if we didn’t like it; there is lots of choice in Great Falls. We’ve even stayed in the same corner suite each visit (room #400, great views!)... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to write this review regarding your recent stay at the Comfort Inn & Suites. Please note that all of you comments have been passed on to the appropriate departments and addressed. We are deeply sorry you continue to have less than pleasurable experiences at our property and hope that we can provide... More 

Fremont, Ohio
Level Contributor
85 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 25, 2015

The room and bathroom were very clean and the bed was great. the WiFi was also very good . Breakfast was standard with egg and cheese omelets and bacon. Fresh bisquits were also available. Would stay here again and will next time through.

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for your kind review. We are happy to hear you found your stay enjoyable and we look forward to providing you with superior service again in the future. Thanks again, Amanda Smith Director of Sales 406-455-1000 More 

Conrad, MT 59425
1 review
5 of 5 stars Reviewed May 2, 2015

The room was clean, comfortable and quiet The staff were courteous, friendly and helpful. All of which made for a great stay. The shuttle driver that took me to the Great Falls airport and picked me up when I returned on May 2nd was friendly and courteous.

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel! We appreciate any input we get back for training purposes and future guest stays. We are happy to hear your stay was good and we hope to see you again the next time you are in the Great Falls area. More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed April 26, 2015

Excellent hotel stay. Great Staff, very helpful and good knowledge of the area -sent us to Fairmont Hot Springs and it was a great hot springs to visit! Rooms were very clean and beds very comfortable. There was no pool/hot tub but the short walk to get to a few stores and the movie theatre was awesome. Breakfast had a... More 

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our establishment! We appreciate any feedback we get on our hotel to help with training and for future guest stays with us. We are happy that your stay was enjoyable and we hope to see you the next time you are in the Great Falls area. More 

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