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Comfort Inn & Suites Market Place Great Falls

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1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
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Comfort Inn & Suites Market Place Great Falls
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Comfort Inn & Suites Market Place Great Falls
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178 Reviews from our TripAdvisor Community

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Traveler rating
    105
    58
    9
    4
    2
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39
70
10
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Calgary, Canada
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a clean and comfortable evening sleep. The breakfast was above average and the staff was helpful. Lots of pillows and we had a good nights sleep. The Inn is located near a small mall and a number of restaurants. It was right off the highway, which made it great after a long day drive.

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel. We appreciate any feedback for training and future guest stays. We are pleased your stay was good and we hope to see you again the next time you are in the Great Falls area! More 

Dublin, Ireland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here for 1 night as a stopover. room was clean and comfortable. located next to a shopping mall with typical restaurants Pizza hut etc. ideal for 1 night, we had no issues with hot water in our bathroom ( see other reviews)

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel. We appreciate any feedback we get for training and future guest stays. We are happy that your stay was enjoyable and we hope to see you again when you are in the Great Falls area! More 

St Louis
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Place is very nice but forget the wifi service and you may or may not have hot water in the morning when you want to shower. If you are okay with this then it is a nice place to stay. I guess it was nice enough for me that I stayed two different times in a week.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time out of your day to write a TripAdvisor review on your recent visit. On behalf of the entire staff here at the Comfort Inn & Suites I would like to apologize for the WIFI and hot water problems you experienced during your stays with us. We will use your feedback to do... More 

Calgary
Level Contributor
131 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean, comfortable hotel. Very friendly staff. Conveniently located near shopping centre, restaurants and movie theatres. I suggest if you are staying when the hotel is not very busy, you ask for a room on the lower floor. We arrived late in the afternoon, the hotel was quiet and it took an extremely long time to get hot water in our... More 

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel. We appreciate any feedback we get to help with training and future guest stays! We are happy your stay with us was good. We did go over the issues with housekeeping and we do apologize for everything and we hope to provice a better stay the next time you are... More 

Jacksonville, Florida
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After 12 hours of driving, arrived late and the front desk was very helpful. Was able to proceed to the room in very short order for some much needed rest. Breakfast was just okay. Location was near gas station and grocery store so was able to stock up before getting back on the road.

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel. We appreciate any feedback we get to help with training and future guest stays. We are happy you enjoyed your stay with us and look forward to see you the next time you are in the Great Falls area! More 

Punta Gorda, FL
5 of 5 stars Reviewed 3 weeks ago

Although we only stayed there to be near the airport, for an early morning flight, they were very helpful and accommodating. We were really impressed that they had a continental breakfast ready for us even thought it was 4AM!

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Augusta, Montana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful motel. The staff was excellent. There was a very clean breakfast are with many choices. It was an extremely quiet motel. I was impressed with the fact that when we checked in, the garbage and sidewalk outside was pretty messy. The next morning it was all swept and cleaned up. Many motels forget to sweep and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Billings, Missouri
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent one night at the Comfort Inn in Great Falls. Our room was clean, well appointed, and comfortable. The first thing that my wife does at every motel/hotel that we stay in is to pull the covers back and check the sheets. No problem with cleanliness here - however the bottom fitted sheet was so tight that the person... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to write such a positive Trip Advisor review on your recent stay. I am happy to hear you enjoyed your stay as well as the call to check on you room! Our ultimate goal is your comfort and satisfaction and we strive to provide that to each and every guest. Thank you... More 

Grand Rapids, Michigan
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was looking for an affordable stay near the Great Falls airport with free shuttle service. The Comfort Inn & Suites met my expectations. I was traveling alone and felt safe. The front desk staff was friendly and helpful. The shuttle service begins at 5am, and I watched the front desk attendant add my name to the shuttle list immediately.... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to write such a wonderful TripAdvisor review regarding your recent stay! I am glad to hear you were able to take advantage of some of our extra ammenities and that everything was to your satisfaction. We hope to have the opportunity to provide you even better service on your next trip through.... More 

Menifee, California
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 18, 2015

This was the best hotel we have ever stayed in. Everything was new and clean. It was decorated very modern. The room was very big and comfortable. The woman at the counter was very helpful and friendly. There were shops close by. We went to Michael's, Barnes and Noble, and Chili's which were very near the hotel. They have a... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you so much for taking the time to write such a positive review about your recent stay at the Comfort Inn & Suites Great Falls! We are happy to hear your stay was enjoyable and that we accomplished our goal of providing you with superior service. We hope to have the opportunity to provide you with an even better... More 

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