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Comfort Inn & Suites Market Place Great Falls

2.5 of 5 1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
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Certificate of Excellence 2014
Comfort Inn & Suites Market Place Great Falls
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Comfort Inn & Suites Market Place Great Falls
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150 reviews from our community

Traveler rating
    90
    49
    6
    3
    2
See reviews for
35
54
8
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Seward, Alaska
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent night sleep. We enjoyed the bed, but the shower was not warm enough and difficult to use. The staff was helpful and the breakfast excellent. The internet was slow because of the number using the service.

Was this review helpful? Yes
randyalbertgm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to review our hotel! We greatly appreciate any feedback that is provided for training purposes and future guests stays! We hope to see you again the next time you are in the Great Falls area! More 

1 review
5 of 5 stars Reviewed November 16, 2014

This was our second stay at this Comfort Inn. Clean, comfortable rooms and a friendly, caring staff. The breakfast buffet was very good, with several options. They common areas were clean and in good repair. We will definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

On behalf of the entire staff here at the Comfort Inn and Suites Great Falls I would like to thank you for all your kind words regarding your recent stay with us. I am so glad to hear you enjoyed your stay and that everything was to your satisfaction. We look forward to having you here again very soon! Thank... More 

Pincher Creek, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 16, 2014

Have called these people 3 times to get a card with a new number tthey changed me to. After several months nothing has changed and no new card was received. Checked into the hotel yesterday and they could not locate my file from the number on my old card. I need a new card! Hotel was great and we always... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

DonPL, I would like to offer my sincerest apologies regarding you experience at our hotel. I would like to look further into this for you I just need a little bit more information from you and I will do everything in my power to get this situation resolved as soon as possible. I would also like to apologize about the... More 

Cape Cod
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 10, 2014

We spent one night here. The hotel is situated in a shopping area and is convenient to the highway so easy to go into the center of town. Our room was clean with a comfortable bed and good bathroom (decent size with a good shower). Nice breakfast room with several options. The staff was helpful and friendly.

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for your kind words regarding your recent stay with us. We are so happy to hear that you enjoyed your stay! We look forward to seeing you the next time you are stopping in the area. Thanks again, Amanda Smith Director of Sales 406-455-1000 More 

Red Deer, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2014

Travelling between Alberta and Colorado we found this hotel a very comfortable place to stop with our two grandchildren. Shopping close by with several eating establishments within easy walking distance. The rooms were clean and comfortable. Breakfast [included] had many choices to satisfy each of us. Well worth checking out.

Was this review helpful? Yes 1
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Billings, Montana
1 review
5 of 5 stars Reviewed October 19, 2014

Nice motel small room for 2 beds. Breakfast was nice and directions for shopping were very precise and easy to follow. Quiet with a nice view, close to shopping and dining options. The microwave and mini-fridge were nice touches.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. I apologize that room felt a bit cramped for your stay and wanted to take this opportunity to let you know about or 2 queen bed suite... More 

Senior Contributor
24 reviews 24 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 16, 2014

Just right for us, not too anything. We had a suite for the two of us, perfectly sized, quiet, comfortable, clean, and affordable. Not over the top luxury, but for a retired couple, where one of us usually goes to bed much earlier than the other, this place works like few others. The included breakfast was exceptionally good in a... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you very much for taking the time to let us know how your recent stay was. We appreciate all your kind words and I have to say I love the headline. We really look forward to having you stay with us again in the future! Thank you so much, Amanda Smith Director of Sales 406-455-1000 More 

Riverside, CA
Top Contributor
147 reviews 147 reviews
147 hotel reviews
221 helpful votes 221 helpful votes
3 of 5 stars Reviewed October 3, 2014

The motel is in a quiet spot in a large shopping center. The decent-sized room had modern décor. The bathroom was cramped for space--it felt like I was tripping over the toilet while using the sink. We appreciated the microwave and mini-fridge (no freezer). We wished for chairs that were more comfortable. The bed was soft and comfortable, but it... More 

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations in many areas that we normally excel in. We will be addressing all of your concerns, including the breakfast, mattress, and bathroom, with the appropriate... More 

Regina, Canada
1 review
3 of 5 stars Reviewed September 30, 2014

We checked in after reserving online and the young lady at the desk was very nice. When we got to our room we found the toilet was full of the last job. When I went to the front desk she immediately gave us another room. When we looked around the second room, it had dead maple bugs on the wind... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Market - Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room cleanliness on your recent visit. I have shared your feedback with the Housekeeping Department to ensure we handle these... More 

Olds, Canada
1 review
5 of 5 stars Reviewed September 29, 2014

Very nice room; friendly & helpful Staff; Good variety for breakfast. Good Location - easy to find, close to shopping and restaurants. Unfortunately Choice Hotels administration would not honor 1 night free promotion. The hotel manager was very supportive.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda S, Director of Sales at Comfort Inn & Suites Market Place Great Falls, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for your kind words regarding your stay at our property but on behalf of our entire team, I would like to apologize for the inconvenience you experience with the current promotion. Your satisfaction is important to us and we will... More 

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Additional Information about Comfort Inn & Suites Market Place Great Falls

Address: 1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Market Place Great Falls 2.5*
Number of rooms: 88
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Also Known As:
Comfort Inn & Suites Market Place Great Falls Hotel Great Falls
Comfort Inn And Suites Market Place Great Falls
Holiday Inn Great Falls
Great Falls Holiday Inn
Hotel Style:
#2 Romantic Hotel in Great Falls
#4 Business Hotel in Great Falls
#4 Family Hotel in Great Falls

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