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Holiday Inn Express & Suites Great Falls

2.5 of 5 1625 Market Place Drive, Great Falls, MT 59404
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Certificate of Excellence 2014
Holiday Inn Express & Suites Great Falls
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Holiday Inn Express & Suites Great Falls
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136 reviews from our community

Traveler rating
    67
    46
    10
    7
    6
See reviews for
71
21
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Milwaukee, Wisconsin
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stopped in without a reservation. Everything that I expect from a Holiday Inn Express. Our King Suite was wonderful. A shout out to desk clerk "Nicole". She made the stay even better. Whenever we had a question, she more than answered it. Extremely personable and pro-active.

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

JJM-19, Thank you so much for such a wonderful review of your stay with us! We are ecstatic to hear that you had a great time and that Nicole was able to make sure you had everything you needed and more. Thank you again for taking the time to write a review, and we absolutely look forward to having you... More 

Lethbridge, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 11, 2014

We really liked our room, it was large (two queen beds) beds were comfortable. Had issues with the wifi and internet connection. Front desk staff was unable to help, she said she was having trouble too and didn't know what was going on. When we were able to connect it would disconnect as soon as you put your device down,... More 

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

PaigeJO, Thank you so much for taking the time to write such a detailed review of your stay with us! Please know that all guest feedback is very important to us and is always used as a tool to better our services and product. Thank you so much, again, and we do hope to have you back again! More 

Havre, Montana
Top Contributor
102 reviews 102 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 31, 2014

I don't mean that to sound negative. Actually, I was very impressed with my stay here at the end of October. The property seems new or at least very well maintained. It was clean and the staff were helpful and friendly (although not overly so). Breakfast was solid, not really rising to the level of the rest of the items... More 

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

dubhglas, Thank you so much for your great review! We do value all comments and feedback from our guests, and are glad to hear that you were impressed by your stay with us! Rest assured that your comments will be used as a tool to better improve our products and services so that next time you stay we will reach... More 

Okotoks, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 29, 2014

We stayed here for the convenient access to everywhere in Great Falls. The pool was great for the kids. The room was clean and had everything we needed. The staff was friendly, courteous and willing to promote their city. They were somewhat overwhelmed with "last minute' visitors who hadn't prebooked as they didn't have enough staff onsite. They did run... More 

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Naydene, Thank you so much for taking the time to write a review of your recent stay with us! We truly appreciate all feedback from our guests and are excited to hear that you had a great stay with us! It is wonderful to know that you found our staff and facilities pleasant and accommodating. We do hope to have... More 

calgary
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2014 via mobile

Extremely clean. Great breakfast. I have 3 kids under 9 and they had a blast at the pool and water slide. Only complaint is the water slide is only open in the evenings on weekdays. I would definitely recommend.

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Widdogg, Thank you so much for taking the time to write such a wonderful review of your stay with us! We are truly pleased to hear that you had a great time, and that you would recommend others to stay with us as well! Thank you again, your feedback is so valuable to us, and we hope have you back... More 

2 reviews
3 of 5 stars Reviewed October 1, 2014

Before I start my review I have been driving since 5 am and checked in at 10pm at night. 1) was greeted with the most amazing smile. 2) the room has an order... not good or bad order. 3) the windows need to be inspected. You can hear the wind howling. 4) 10 off for breakfast for military. Other holiday... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Dear Juan M, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 27, 2014

Wish there was a fridge/ microwave in the room fun waterslide get good speed going down, kids will love it. Room was good, good choices for breakfast great location front Desk was pleasant to deal with

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Mike j, Thank you for review! We are so glad to hear that you enjoyed your stay with us, and found our front desk staff pleasant. Thank you again, and we hope to see you back! More 

Lethbridge, Canada
Contributor
19 reviews 19 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 14, 2014

I have stayed here before but this time was brutal. We got a room on the second floor close to the elevator. The first thing we did once walking into the room was to try and turn the air on. I tried the thermostat on the wall, and it wasn't doing anything. Then I realized I could actually take the... More 

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Coulee, Thank you so much for taking the time to write your review. We truly appreciate all guest feedback and are sorry to hear that you felt your most recent stay with us wasn't quite up to your standards. We do hope that you will come back and stay again, as you have had pleasant stays with us in the... More 

Lethbridge, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

We have stayed here before and might stay here again. It was just a one night stay after travelling 6300 miles over 2 1/2 weeks. We were unloading all our luggage from our rental vehicle so we could clean it up, take it back and switch back to our personal vehicle before driving home the next day. One of the... More 

Was this review helpful? Yes 2
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

TheLiahona, Thank you so much for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed your stay overall, and apologize for anything that made you feel like you weren't getting the best service we can offer. Please know that all guest feedback is very important to us, and is used in... More 

Taipei, Taiwan
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2014

We made a long long drive from Denver to the Glacier National Park and stayed overnight at Great Falls city. The hotel is conveniently located with all the modern and clean facility for overnight traveller like us. Clean, well equipped, and spacious room is all we need. As we arrived quite late and leave early, we didn't use many of... More 

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Nopdblue, Thank you so much for taking the time to review your recent stay with us. We are truly pleased to hear that we provided such a comfortable stop on your long trip. Thank you again for staying with us, and we hope to have you back again! More 

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Additional Information about Holiday Inn Express & Suites Great Falls

Address: 1625 Market Place Drive, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Great Falls 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express & Suites Great Falls Hotel Great Falls
Holiday Inn Express And Suites Great Falls
Hotel Style:
#8 Family Hotel in Great Falls
#8 Business Hotel in Great Falls

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