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Holiday Inn Express & Suites Great Falls

2.5 of 5 1625 Market Place Drive, Great Falls, MT 59404
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Certificate of Excellence 2014
Holiday Inn Express & Suites Great Falls
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Holiday Inn Express & Suites Great Falls
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132 reviews from our community

Traveler rating
    66
    44
    9
    7
    6
See reviews for
69
21
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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calgary
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Extremely clean. Great breakfast. I have 3 kids under 9 and they had a blast at the pool and water slide. Only complaint is the water slide is only open in the evenings on weekdays. I would definitely recommend.

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Widdogg, Thank you so much for taking the time to write such a wonderful review of your stay with us! We are truly pleased to hear that you had a great time, and that you would recommend others to stay with us as well! Thank you again, your feedback is so valuable to us, and we hope have you back... More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

Before I start my review I have been driving since 5 am and checked in at 10pm at night. 1) was greeted with the most amazing smile. 2) the room has an order... not good or bad order. 3) the windows need to be inspected. You can hear the wind howling. 4) 10 off for breakfast for military. Other holiday... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Dear Juan M, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Wish there was a fridge/ microwave in the room fun waterslide get good speed going down, kids will love it. Room was good, good choices for breakfast great location front Desk was pleasant to deal with

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Mike j, Thank you for review! We are so glad to hear that you enjoyed your stay with us, and found our front desk staff pleasant. Thank you again, and we hope to see you back! More

Lethbridge, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 14, 2014

I have stayed here before but this time was brutal. We got a room on the second floor close to the elevator. The first thing we did once walking into the room was to try and turn the air on. I tried the thermostat on the wall, and it wasn't doing anything. Then I realized I could actually take the... More

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Coulee, Thank you so much for taking the time to write your review. We truly appreciate all guest feedback and are sorry to hear that you felt your most recent stay with us wasn't quite up to your standards. We do hope that you will come back and stay again, as you have had pleasant stays with us in the... More

Lethbridge, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

We have stayed here before and might stay here again. It was just a one night stay after travelling 6300 miles over 2 1/2 weeks. We were unloading all our luggage from our rental vehicle so we could clean it up, take it back and switch back to our personal vehicle before driving home the next day. One of the... More

Was this review helpful? Yes 2
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

TheLiahona, Thank you so much for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed your stay overall, and apologize for anything that made you feel like you weren't getting the best service we can offer. Please know that all guest feedback is very important to us, and is used in... More

Taipei, Taiwan
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2014

We made a long long drive from Denver to the Glacier National Park and stayed overnight at Great Falls city. The hotel is conveniently located with all the modern and clean facility for overnight traveller like us. Clean, well equipped, and spacious room is all we need. As we arrived quite late and leave early, we didn't use many of... More

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Nopdblue, Thank you so much for taking the time to review your recent stay with us. We are truly pleased to hear that we provided such a comfortable stop on your long trip. Thank you again for staying with us, and we hope to have you back again! More

Monument, CO
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 9, 2014

Nice hotel. Nice breakfast. Near the airport with great shuttle service to the airport. Nice pool if you are big enough to use the slide....slide hour are different than the pool hours because of the lifeguard. Pool had such a strong odor of chlorine that it literally stung our eyes. We used a whole bottle of eye drops when we... More

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Moogie2000, Thank you so much for taking the time to review your recent stay with us. We are glad to hear that you were pleased with our shuttle service, breakfast, and the hotel overall. Please also know that all guest feedback is appreciated, is very important, and is used to better our product and services. Thank you so much again... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

We always like Holiday Inn. You know what to expect. They have pretty all been renovated or are new. The breakfast is always good. A little redundant but what can you expect. We had problems with the wifi . But they did attempt to fix it .

Was this review helpful? Yes 2
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Donna H, Thank you so much for the great review! We truly appreciate your comments, and are glad to hear that you enjoyed your stay with us! Thanks again, and we hope to see you back! More

Gillette, Wyoming
Top Contributor
286 reviews 286 reviews
43 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed August 4, 2014 via mobile

I've stayed at dozens of HIExpress hotels on the past few years. Some newer than others, some maintained better than others, some positioned with amenities nearby better than others. My opinion is that the Great Falls HIE is the best example of them all. Movie theater within 50 years, grocery store across the parking lot as well as a dozen... More

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

HDFLHPI, Thank you so much for your wonderful review of our hotel! We are truly pleased to hear that you enjoyed your stay with us so much! Thank you again, and we hope to see you back! More

Top Contributor
54 reviews 54 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 4, 2014

Perfect for families . The pool and slides with nearby recognizable restaurants within walking distance. There was also a cinema right across from the street with shopping mall. Very quiet , always love their pillows which means I don't have to bring my own! I'm always happy when they have boiled eggs and plain oatmeal. Very happy staff and rooms... More

Was this review helpful? Yes
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Dawn K, Thanks so much for your fantastic review! We are pleased to hear that we are a top choice for you in your hotel needs, and that we continue to provide exactly what you want and need. Thank you again for the review, and we look forward to having you back! More

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Additional Information about Holiday Inn Express & Suites Great Falls

Address: 1625 Market Place Drive, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Great Falls 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express & Suites Great Falls Hotel Great Falls
Holiday Inn Express And Suites Great Falls

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