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All 29 Great Falls hotels

Comfort Inn

2.0 of 5 Hotel   |   1120 9th St. S., Great Falls, MT 59405
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66%
Ranked #16 of 29 hotels in Great Falls
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 9, 2014
principesnaviganti Walkerville,Montana
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48 people have reviewed this hotel

Traveler rating
    14
    17
    6
    6
    5
See reviews for
12
15
4
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
West Yellowstone, Montana
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 9, 2014

This hotel's condition make it appear as an older hotel in need of up grades. We rented two rooms to accommodate family. To begin with one of the hotel rooms did not have a smoke alarm - has the base attached to the ceiling with wires but the main part had been removed and gone. The front desk person did... More

Was this review helpful? Yes
MT034GM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your stay at the Great Falls Comfort Inn. We will definitely use your feedback as we are continuously making improvements to the property! Have a great day! More

Walkerville,Montana
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 9, 2014

My stay at the Great Falls Comfort Inn was an average one. The location is convenient and fairly quiet. The staff was professional and the rooms were clean. Owing to time difficulties I did not try the breakfast but my travel companions had no complaints. One interesting feature of this hotel was something called “The Clean Remote”, a TV remote... More

Was this review helpful? Yes
MT034GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your review of the Great Falls Comfort Inn. We will definitely use your feedback to pass on to the owners as to what our guests would like to see added to the amenities of each room! We hope to see you again. More

Conrad, Montana, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2014

I liked that the exercise room is open 24 hours. Friendly reception and nice breakfast with good variety. i realy liked the egg sandwiches that had just the right amount of melted cheese in it!!!!!!!!!!!!

Was this review helpful? Yes
MT034GM, General Manager at Comfort Inn, responded to this review

Thank you for completing a survey of our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stephanie Johnson General Manager Great Falls Comfort Inn More

New Brunswick, Canada
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 20, 2013

Spacious, clean and furniture, etc seemed relatively new. The self serve breakfast was good but why do all Comfort Inns play Fox news network?? Reception was helpful and friendly. Large mall right across the street and many restaurants nearby.

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MT034GM, General Manager at Comfort Inn, responded to this review

We would like to thank you for staying with us at the Great Falls Comfort Inn! We hope to have you back next time you come to Great Falls! More

Phoenix, Arizona
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 12, 2013

Oh, how I love the Truly Yours linens! At LAST, decent pillows in a hotel! And clean, crisp (but soft enough) sheets. We are seniors who drive from AZ to Canada, so a good night's sleep is paramount. Although not requested, we were given a handicap room and enjoyed the extra space overall, as well as the superb, way-better-than-average king... More

Was this review helpful? Yes 1
MT034GM, General Manager at Comfort Inn, responded to this review

Thank you so much for the nice review of our hotel! We are so happy that you are pleased with all of the renovations we are currently undergoing! We look forward to seeing you again! More

Victoria, BC
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 14, 2013

We stayed here for one night and were pleased with it. Nice, large, clean room. Good location just off the main road so not much traffic noise. Mall across the road is quite convenient. A good breakfast was provided with the food frequently refilled. The only problem was the breakfast room itself, much too small and cramped for the number... More

Was this review helpful? Yes 1
MT034GM, General Manager at Comfort Inn, responded to this review

Thank you so much for the kind review! We hope that you will come stay with us again as we have been currently under renovations, and we have added a new large breakfast room onto the building! We think you will approve! Hope to see you again! More

Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 12, 2013

Stayed here for two nights and found the room to be clean and well kept. However, the bathtub needs to be replaced as it was quite worn out and appeared dirty. Bath mats are not provided so we actually used a bath towel as a bath mat when we used the shower....even the kids didn't want to stand in the... More

Was this review helpful? Yes 1
MT034GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your feedback on your stay at the Great Falls Comfort Inn. We sure hope you come back to see our new renovations, including our new breakfast room addition! Thank you for your kind comments about Nichole! She is a hard worker and such a pleasure to have on our staff! Hope to see you soon! More

CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 5, 2013

This hotel is by Malstrom Airforce base so a lot of military families go to Great Falls. When making this reservation for 10 nights, they did not tell us that the pool was closed, major construction and the front desk was horrible. My husband finally complained and they moved him and it was just as bad. When checking out my... More

Was this review helpful? Yes 1
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to offer for you to come back to the Great Falls Comfort Inn and give us another chance when it is not State Fair week, and we are now finished with our renovations. We do apologize for your stay during that time in the past. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 3, 2013 via mobile

The Bed was at least clean but the hotel is old and in need of many more updates. We were promised that our key would get into the "golds gym" across the parking lot. But when I arrived at 630 it was not a golds gym, seemed very sketchy, one car in the parking lot. As a female I was... More

Was this review helpful? Yes 1
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to offer for you to stay with us again, as we have undergone a large renovation project. We think you would approve of our new breakfast addition and updated lobby and carpets! We apologize for the inconvenience with The Gym switching ownership, and they are now an Access Fitness, and we do offer guest passes to the... More

Bowling Green, Ohio
Top Contributor
58 reviews 58 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed July 28, 2013

How difficult is it to do a little dusting? Very difficult if you are this hotel. Everywhere behind and below the headboards had a full layer of dust, the headboard and wall had leftover spray from someone's coke bottle that I had to ask to be cleaned, and there was long black hair all over the toilet. When asking the... More

Was this review helpful? Yes 1
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to offer our sincere apologies for your bad experience you had with your stay at the Great Falls Comfort Inn. We have undergone numerous renovations and would love for you to give us another chance. Thank you for your time! More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Great Falls
Great Falls Comfort Inn
Address: 1120 9th St. S., Great Falls, MT 59405
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 29 hotels in Great Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
We are centrally located, right across the street from the Holiday Village Mall. We have a pool and hot tub. We have a free hot continental breakfast. We are a pet friendly hotel. We offer guest passes to Access Fitness, just around the corner. We have free WiFi. We have HBO. We have just completed numerous renovations. We are within walking distance to restaurants, bars casinos and shopping! ... more   less 
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