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Holiday Inn Bozeman

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5 East Baxter Lane, Bozeman, MT 59715
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Holiday Inn Bozeman
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Holiday Inn Bozeman
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252 Reviews from our TripAdvisor Community

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Traveler rating
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    55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Burlington
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

On our way to Billings wanted to stay in Bozeman for 2 nights. This place was the least expensive by $100. Pros: Big indoor pool & jacuzzi Dog friendly Close to down town, freeway, trails Friendly staff including housekeeping Restaraunt & bar on premisis Bathrooms appear rennovated Interior grassy quad area & frisbee golf etc Cons No elevator stairs only... More 

Was this review helpful? Yes
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Thank you SavyTraveler for the review and the long list of Pros for our hotel. It is great to see you were able to enjoy many of the complimentary amenities we offer including pets staying for free. I am sorry to see we did not rate higher than a 3 but it looks like we will have a chance to... More 

Billings, Montana
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Did you like the 70s? Or hotels built in the seventies ? Then you've found your place! At the price point this hotel is ($170), I'm sure you can do significantly better in the Bozeman area. I would put this hotel at a value of $80 per night top end. We were using this just as a overnight to avoid... More 

Was this review helpful? Yes
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Dear jrwillies, Thank you for taking the time to review our hotel and yes it was built in the 70s but it has gone through a lot of renovations since then. Clearly you did not ejoy your time here nor the Summer prices Bozeman. With you only living 2 hours away I hope you will give us a second chance... More 

Travelers are raving about these Bozeman hotels

Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We loved the gorgeous lodge style lobby and warm chocolate chip cookies on arrival. Fast and friendly check in. However, the hallways to our rooms were long and dark. There was no dolly available for our bags and we were told that there was no elevator available for the 2nd floor. There is a faint smell of smoke and airfreshener... More 

Was this review helpful? Yes
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Dear Oregonbabe, Good news is we have now replaced the carpet in all of our guest rooms and the hallways in our building and we just finished painting the hallways as well. I am sorry this was not done before you arrived but assure you we are trying to improve so you can enjoy your stay as much as possible.... More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We spent a wonderful week touring Montana staying in Holiday Inn Express Hotels from Missoula to Butte. Our last stop was in Bozeman and the Holiday Inn Express was full so I chose the Holiday Inn; I should have changed hotel chains. The Bozeman Holiday Inn is old and outdated. They have made some attempt to upgrade the bathrooms but... More 

Was this review helpful? Yes 2
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Dear Dagny, Thank you for taking the time to provide us feedback and for the compliments regarding how clean our staff keeps the hotel. I am appalled the Porter rushed by you and must have been pretty darn busy to not be available to bring your items for that amount of time. Someone should have helped and both of those... More 

Boise, Idaho
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Front office staff run by high school kids; no idea about customer service or business acumen. No understanding of what guests expect, nor how to handle guest complaints. Room was OK, beds and carpet getting to end of useful life. Room attendants are inconsistent. We will be back to Bozeman periodically; I'll never stay here again nor recommend to others.

Was this review helpful? Yes 2
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Dear Patrick, We are so sorry to see you did not enjoy our normally stellar customer service. We rarely receive complaints in that regard and I would like to hear the details if you are willing so I can take steps to ensure it does not happen again. If you are willing, please contact me at blake.naber@lionhotelgroup.com or 406-587-4561 and... More 

Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

So my daughter has swim lessons here and the pool area is great although it can get a little muggy. The lobby is nice and bright and the bar and restaurant are decent. We decided to spend the night after swim lessons for a fun treat. I realize it is tourist season in Bozeman and most hotels are booked. There... More 

Was this review helpful? Yes
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Dear tbneville, It is great to hear your family enjoys our large indoor pool on a regular basis. I am so sorry to hear you did not enjoy you night out in Bozeman. We recently completed new carpet and paint in the hallways so I hope that makes a big change for you and all our guests. I know prices... More 

Portland Oregon
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this through a "unadvertised" special on a travel page. It was one of the "blind" purchase deals(First time trying it...) and other than price was sadly disappointed. The terms of the purchase were no refunds etc.. On arrival I realized I'd actually stayed here before and it was fine(But I was in a room in the front half... More 

Was this review helpful? Yes
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Dear TravelerFromPDX, We are so sorry to hear you did not enjoy your stay especially because you were here when we were trying to improve our hotel with new carpeting throughout. Please contact me directly for any future visit to the area and I will ensure you get a good deal (better than that online discount site) and the location... More 

Austin, Minnesota
5 of 5 stars Reviewed 2 weeks ago

We had two nice clean comfortable rooms, the pool area was really nice and clean, the restaurant was really good and had a nice bar that wasn't too loud, and we met the manager who seemed to really care about his clientele. Thanks for a great week!

Was this review helpful? Yes
Burrs1983, Manager at Holiday Inn Bozeman, responded to this review

Thank you Chris for your kind words, we will see you next time! Blake Naber General Manager More 

Missoula, Montana
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

went to a conference. lobby was nice in a typical montana way. didnt use pool, bar or restaurant. standard holiday in with long corridors. met our needs. lots of places in the area by the highway. i wouldnt pay retail for these types of places and there is nothing special about them.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Bozeman, responded to this review

Dear kevin b, Thank you for posting a review about your stay with us. We are delighted to know that you found our lobby to be nice. However, we regret that your stay was not 100% satisfactory. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. In... More 

Nampa
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were travelling and didn't know how far we would get in our travels. We booked through Hotwire and got an expensive night stay at the Holiday Inn in Bozeman. The reception staff was friendly and helpful. The room was standard - no refrigerator. Thought that was pretty standard any more. After a tiring day we stayed at the hotel... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Bozeman, responded to this review

Dear jJessup, We welcome feedback especially from our valued guests like you. I appreciate and wish to thank you for the kind comments intended for the staff. On the other hand, I am sorry that you received a less that satisfactory service in the restaurant. The feedback we receive from our valued guests, like you, enables us to target problem... More 

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