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BEST WESTERN PLUS GranTree Inn

#12 of 30 Hotels in Bozeman
Certificate of Excellence
GreenLeadersBronze level
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1325 North Seventh Ave., Bozeman, MT 59715
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BEST WESTERN PLUS GranTree Inn
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BEST WESTERN PLUS GranTree Inn
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382 reviews from our community

Traveler rating
    185
    126
    48
    12
    11
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92
106
33
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff was excellent from check-in to check-out. From the front desk staff to the domestic engineers, everyone was helpful and friendly. The restaurant staff was wonderful and food was great! Can't beat the views or location either and the beds were so comfy! Nice and clean and they let us in our room 3 hours early! You cannot beat... More 

Review collected in partnership with Best Western

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Dallas, Oregon
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Ok, ok, ny gripe is purely personal and partially my fault for assuming that all Brst Westerns provide a hot breakfast with their rooms. Well, learned that is just not true. Everything about this a Best Western was great. The beds were fantastic and the pillows the best. My husband was very happy with both. The shower was perfection. The... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is very clean, has a great restaurant and is very comfortable. We wouldn't stay anywhere else venturing through Bozeman in the future. The staff is great too! Our stops are usually part of a 27 hour drive - so a comfortable bed and quiet is a must!

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I like BW because the plumbing usually works and the rooms are usually clean and this room was no exception. I don't think there were bed bugs because no self -respecting bug would stay at this 135.00 off season nightmare. I really would like 100 bucks credited because that would be about what the room was worth. Being a retired... More 

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GranTree, Front Office Manager at BEST WESTERN PLUS GranTree Inn, responded to this review

Dear Guest, Thank you for sharing your comments and concerns, as hard as they are to hear I need to know. I will share your comments with our General Manager as well. First and foremost, I apologize, and believe your experience here is not the norm. I know our pool side rooms are not for every guest and we surely... More 

Billings
2 reviews
4 of 5 stars Reviewed 3 weeks ago

2 times that we have stayed there. There were ants in the handicap room. The desk clerks wored to correct the problem, the ants were back the next morning. Other than the ants the room and motel services were very good.

Review collected in partnership with Best Western

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Western, North Dakota, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I work in southwestern Montana frequently. I always stay at the BW GranTree. I probably stay at this hotel 25 times per year. Friendly staff who remember me. Great bar/restaurant on site. Clean and I feel safe here. What more could I ask?

Review collected in partnership with Best Western

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GranTree, Front Office Manager at BEST WESTERN PLUS GranTree Inn, responded to this review

Dear Gene, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide a superior experience and I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.... More 

Madison, South Dakota
1 review
1 of 5 stars Reviewed 3 weeks ago

I was charged for a room at this place and I have never even been to Bozeman!!!! Horrible to deal with Best Western!! Costumer service was very rude to me when I tried to fix this!! I hope I never have to stay at one again!!!

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GranTree, Front Office Manager at BEST WESTERN PLUS GranTree Inn, responded to this review

Dear Brenda, Please contact me at 406-587-5261 or email me @ guestservices@bwgrantreeinn.com. I would like to get down to the bottom of this. Hope to hear from you soon. Heather Bolin Guest Services Manager More 

Helena, Montana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always enjoy stating at the Gran Tree Inn in Bozeman. This past weekend we were there with a group for an "over 50" men's hockey tournament. The beds were awesome and the room was very clean. The staff in the restaurant are very friendly and flexible when working with groups of people. I love that it's close to the... More 

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Eugene, Oregon
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Clean, convenient to Highway, and efficient staff. We got in late and left early without 'exploring', so unable to review anything but the room. All was comfortable and when checking out, there was a trainee at the front desk which can often be frustrating. Best Western Bozeman had experienced staff right alongside the trainee at all times, so the level... More 

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Sisters, Oregon
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed in over 4 BW within one week, and the Bozeman, MT BW was the most costly. They offer no breakfast and charge twice as much for a room as other BW's. Internet service was sporadic an front desk seem put off when called for assistance.

Review collected in partnership with Best Western

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