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All 45 Billings hotels

Dude Rancher Lodge

3.0 of 5 Hotel   |   415 North 29th Street, Billings, MT 59101
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Dude Rancher Lodge
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54%
Ranked #28 of 45 hotels in Billings
A recent review
3 of 5 stars reviewed 4 weeks ago
Shadowsmomma Sidney, Montana
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143 people have reviewed this hotel

Traveler rating
    30
    47
    27
    29
    10
See reviews for
29
38
22
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Sidney, Montana
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I can do old and outdated but not for this price. We paid $78 per night before taxes and fees. Came because they were pet friendly ($7 fee) room was small and cramped but clean. Bathroom was decent and clean. Bed was very uncomfortable. The air in the room was stuffy and stale, we tried to turn the thermostat to... More

Was this review helpful? Yes
LisaHalpin, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you for taking the time to review our hotel and bringing these things to our attention. We would have been happy to have our maintenance man look at your heater for you to resolve that issue. We are also in the process of upgrading all of our rooms and would have been happy to put you in a room... More

Uniontown, Ohio
Senior Contributor
47 reviews 47 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 20, 2014 via mobile

This hotel was "arranged" for us. I didn't know what to expect but soon found out. We had to wait 10-15 min at the front desk to be greeted apparently the lady running the night shift was dealing with the police because some undesirable people were hanging out around the hotel. The rooms themselves look like they haven't been updated... More

Was this review helpful? Yes
duderancher, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you for bringing these things to our attention. We will address the unacceptable check-in wait with the appropriate staff. We are actively working to get every room redecorated and updated. Thanks again for your feedback! We appreciate your time. More

West Yellowstone, Montana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 14, 2014 via mobile

Homeless people sleeping in the hallways? Terribly rude service, Paper thin walls, no laundry, no breakfast, and again, drunk transients in the halls. Hotel Impossible? Impossible that I would ever recommend this "hotel" ...so overpriced, only makes Billings worse than it already is. Oh and the guest directory is full of false information, like saying the hotel offers mail service.

Was this review helpful? Yes 1
duderancher, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you for your review. I do apologize for the transient situation. With the colder weather, we have had a problem with this but are actively working to remedy the situation (cameras, different locks, etc), and this situation is already much better. There must have been a mis-communication regarding the mail service as we do offer it. We will speak... More

Livingston, Montana
Top Contributor
70 reviews 70 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 3, 2014

The venerable Dude Rancher Lodge has been around a long time... and, as such, it has some good things... and also some not-so-good things. First, the good: Great hot water and lots of it!! (We appreciate this in a motel.) They have jetted tubs, if you're into that sort of thing. They also provide good, ample mini-shampoos (other motels often... More

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duderancher, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you so much for your kind review! We are glad you enjoyed your stay and look forward to seeing you again soon! We are in the process of making sure ALL of our staff are friendly and treat our guests as the valued customers they are! Thanks for pointing this out so we can address it! More

Sheridan, Wyoming
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 2, 2014 via mobile

The overall impression when walking in is not bad. Then the front desk clerk made us wait 10 minutes while she counted down a til ( why was that not done prior to her taking over the desk). We had made online reservations so the check in process was pretty fast. We were handed real metal keys which was tipped... More

Was this review helpful? Yes 1
LisaHalpin, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you so much for bringing these things to our attention. We will address your concerns with the proper staff and do everything we can to remedy these situations! Thanks again for letting us know so we can fix these issues! More

wyoming
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 29, 2014

The price was low for being close to the hospital. The rooms were all out dated but fairly clean. There is no Continental breakfast but you can eat in their restaurant and pay for the meal. I would look else where next for the value. The room wasn't cleaned daily we were there three days and had to ask for... More

Was this review helpful? Yes
LisaHalpin, Director of Sales at Dude Rancher Lodge, responded to this review

We appreciate your review and the chance to fix these issues! We will address the towel issue with housekeeping to make sure this does not happen again! Thank you for your time!! More

Minnetonka, Minnesota
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 27, 2013

Even if everything else was perfectly adequate the front desk person was so rude it overshadowed it all. She clearly either hates her job or doesn't like working nights. I was afraid to ask her any questions because she treated us with such disdain. She barely looked at us when we entered, we had trouble finding our reservation and she... More

Was this review helpful? Yes 1
LisaHalpin, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you so much for your honest review and for bringing this matter to our attention. We take customer service very seriously and we will definitely address this matter with the appropriate people. If you would like to discuss this matter further, we welcome you to call and speak with a manager. Thanks again for allowing us to deal with... More

Spruce Pine, North Carolina
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 22, 2013

Stayed in room 102. All rooms are suppose to be non smoking rooms. The room felt very warm and stuffy, we were not able to cool the room so we cracked the window. The night desk clerk was on the phone and smoking just outside of our room. The linens already smelled like smoke, and that just seemed to make... More

Was this review helpful? Yes 1
duderancher, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you for taking the time to bring these things to our attention. We are so sorry that you had an unpleasant experience. I assure you that these concerns WILL be dealt with immediately with the appropriate employees. We take the concerns of our guests very seriously and are diligently working to handle problems like these that arise. We do... More

Marietta, Ohio
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 18, 2013

During our 30 day road trip, we stopped at the Dude Rancher twice-- once for one night on our way out west, and then again for three nights on the way back. We found the Dude Rancher Lodge to be cozy and clean and within walking distance of much of downtown. Courtyard parking felt safe. Overall, we enjoyed our stay... More

Was this review helpful? Yes 1
duderancher, Director of Sales at Dude Rancher Lodge, responded to this review

Thank you so much for your kind review! We are so glad you enjoyed your stay and found us to be comfortable and cozy. We look forward to seeing you again soon! More

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Additional Information about Dude Rancher Lodge

Also Known As:
Dude Rancher Hotel Billings
Dude Rancher Hotel
Address: 415 North 29th Street, Billings, MT 59101
Location: United States > Montana > Billings
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #28 of 45 hotels in Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dude Rancher Lodge 3*
Official Description (provided by the hotel):
The Dude Rancher Lodge is an historic downtown Billings hotel. We are proud to be listed in the National Register of Historic Places, which is America’s official list of important properties that provide a valuable link to the past and have been deemed worthy of preservation. Built in 1949, our hotel near downtown Billings is a rustic ranch that features weeping brick mortar and full-length porches. Our interior is designed with knotty pine paneling, custom-built western-style furnishings, decorative lampshades and carpeting that is adorned with the brands of local ranchers who originally invested in the property. ... more   less 
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