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Billings Comfort Inn

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2030 Overland Ave., Billings, MT 59102
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1 room 1 guest
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Billings Comfort Inn
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Denmark, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

After a long day of traveling I booked this hotel without looking at reviews. To our surprise this was a great hotel. Our room was clean, beds were great, pool and hot tub were perfect for our needs. This place had an AWESOME breakfast. The little lady that was serving the breakfast did a fantastic job wiping tables and refilling... More 

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Valued Guest, We appreciate your kind words left here on TripAdvisor. We work very hard each day to accommodate and meet the needs of our guest. It was a pleasure having you and hope to see you soon. Sincerely, Shacheen Russell General Manager (406) 652-5200 More 

Casper, Wyoming
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Comfort Inn seems to be a bit older than some but well kept up. The only complaints I would have is the poor breakfast ( out of juice and no water) and also a bit high in price. I guess Dennys will have to do for breakfast.

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Wyoed1, We appreciate your feed back left here on TripAdvisor. I would like to send you my sincerest apologies regarding your breakfast concern, We will be using your information left here to better serve our guest. I am glad to hear you enjoyed all other aspects of our facility & that we could accommodate you. We look forward to... More 

Delta, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a nice stay. We were right by the pool area which was a bit loud Saturday night but otherwise no complaints. Breakfast was good. Had a blast feeding the ducks that came over to the parking lot from the pond. Would stay here again.

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Stacy920, We appreciate your kind words shared with us here on TripAdvisor. I do apologize for our pool room being a bit noisy. In the future please do not hesitate to let our 24 guest services know so we can address your concerns. We look forward to seeing you again. Sincerely, Shacheen Russell General Manager (406) 652-5200 More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The place was dated and a little dingy feeling but the rooms weren't too bad. Wifi didn't work well at all. Breakfast was decent. The room felt clean but clearly needed to be updated. The TV sat so low on the table in front of bed you had to lay with your feet at the head to see or sit... More 

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Valued Guest, We appreciate you sharing your feedback with us on TripAdvisor. Our team is committed to improving our property daily to ensure guest satisfaction. We hope to see you again. SIncerely, Shacheen Russell General Manager (406) 652-5200 More 

1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel was disgusting. The rooms are outdated and dirty. The pool was green and smelled awful. On top of it, $183 for one adult and a 12 year old. Are you kidding me? A small tv, no fridge, no microwave. The staff I dealt with were rude. And did not want to even speak with me. When I mentioned... More 

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Valued Guest, Thank you for sharing your invaluable feedback with us here on TripAdvisor. On behalf of The Comfort Inn- Billings, MT I would like to apologize for failing to meet your expectations. We will be using your feedback to help better serve our future guest as well as make the proper changes needed to improve. If there are... More 

Travelers are raving about these Billings hotels

Lansing, Michigan
Level Contributor
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed here on 7/27/15 (Room 100), only after a late night coming out of Yellowstone w/10 pm checkin. We immediately thought the room smelled like cigarette smoke, and I called the front desk to be told the whole state is smoke free. It was late. I put up with it. The bed seemed lopsided on one side (uncomfortable). The... More 

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Traveler, It is with great regret that I have received your review on your most recent stay with us. We here at The Comfort Inn- Billings Mt strive for guest satisfaction & are committed to making improvements daily to better serve our guest. I would like to send you my sincerest apologies on behalf of your staff & facility.... More 

Dunkirk, Indiana
1 review
5 of 5 stars Reviewed 5 weeks ago

clean and comfortable very friendly staff great hospitality would recommend this area lots of restaurants close by and things to do would come back gave us rooms so we could keep an eye on our motorcycles much appreciated

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear rick n, We appreciate your kind words that you have shared with us as they will serve as encouragement for our team. It is our guest like you that make our jobs rewarding. We look forward to your next visit. Sincerely, Shacheen Russell General Manager (406) 652-5200 More 

Walnut Creek, California
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 29, 2015

We stayed here after camping in Yellowstone National Park (3 hours drive from Billings), and in order to take a side trip to visit the site of the Battle of Little Bighorn (1 hour's drive from here). We were happy with it. The hotel was not too far from the freeway on the outskirts of Billings. The woman at the... More 

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your positive feedback on your most recent stay at our hotel. We enjoyed having you as our guest. We anticipate your next visit with us. Sincerely yours, Shacheen Russell General Manager (406) 652-5200 More 

1 review
5 of 5 stars Reviewed July 28, 2015

My family and I enjoy staying here because of the professional staff, the room cleanliness, breakfast and the comfortable beds. I appreciate the general manager, Shacheen, and how she goes out of her way to accommodate our needs.

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Sheri B, Thank you for sharing your wonderful experience with us on TripAdvisor. Your response will serve as encouragement for our team as we are committed to guest satisfaction. It is our loyal guest such as yourself whom make our jobs rewarding. We value your continued patronage and cant wait to see you again during our State Fair. Sincerely,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 28, 2015

Not good, we've stayed before and it was nice. Rooms were clean but run down. Pool and hot tub were nasty dirty! For the price, it could have been better. THE Lamp Was Broken AND Back Door Didn't lock.

Was this review helpful? Yes 1
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Denise F, We value your feedback as it will help our team to make the proper improvements and changes to better serve you & our future guests. On behalf of The Comfort Inn Team I would like to apologize for not meeting your expectations. Our maintenance dept. has bee working very hard to improve our hotel. I would like... More 

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