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All 48 Billings hotels

Billings Comfort Inn

2.0 of 5 Hotel   |   2030 Overland Ave., Billings, MT 59102
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Ranked #27 of 48 Hotels in Billings
A recent review
4 of 5 stars reviewed 2 weeks ago
Monte S Colbert, Washington
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128 reviews from our community

Traveler rating
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    14
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colbert, Washington
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a pleasure to be greeted with genuine, friendly words and smiling faces after 600 miles........Thank you ladies for your pleasant service. And besides the room was good to boot. Good food and freeway access are right there. Thank you.

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Blacksburg, Virginia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

I stayed here with a tour group. It was clean and quiet. I especially enjoyed the extra touches like the library from which books can be borrowed, the free local newspaper and the available snacks. The surroundings could be nicer. It is next to a big liquor store, but overall, a good stay.

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Allyn, Washington
1 review
5 of 5 stars Reviewed August 8, 2014 via mobile

The staff at this hotel was so nice and accommodating. I was travelling alone with 2 small kids and they offered to let us use the pool all day after we checked out. It was a very plesant stay! Thanks especially to Lori at the front desk! :)

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Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, Thank you for leaving a comment on tripadvisor. We enjoyed having you stay with us at the Comfort Inn Billings. It brings us great pleasure to have served you while staying with us. We hope to see you again in the near future. We wish you safe and happy travels. More

North Battleford, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2014

Rooms are nice and roomy - very comfy beds and pillows Only problem was the room had very obviously not been vacuumed - hair balls, straw, lint etc. And hair on the bathroom floor in several spots Had it been properly cleaned I would have given it an overall excellent.

Was this review helpful? Yes 1
Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time out of your busy day to leave a comment on tripadvisor. We appreciate your feed back so we know what areas need improvement. Your concerns have been well noted and we hope to see you in the near future. We wish you safe and happy travels. More

Wyoming
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 30, 2014

We were at Comfort Inn on July 23, 2014. When my husband asked the rate he was told that all they had left was a King Suite for $185. He said no thank you and turn to leave, whereupon the clerk said maybe she could give it to us for $160, and we decided to take it. It wasn't ready... More

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Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, I sincerely apologize that your stay with us was not accommodating. We do strive to give all our guest excellent customer service. Thank you for leaving a comment on tripadvisor. Please feel free to contact us directly with any concerns or issues. We wish you a safe and happy travels. More

Helena, Montana
1 review
5 of 5 stars Reviewed July 30, 2014

Very friendly and welcoming staff. Room was clean and very comfortable. Easy access to and from the highway. Small pond with ducks near the parking lot added to the relaxing atmosphere. Exactly what was needed for the last leg of a long road trip!

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Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, Thank you for staying at the Comfort Inn (Billings). We appreciate you taking the time to leave a comment on Tripadvisor. We enjoyed having you stay with us at our hotel. We hope to see you in the near future. Safe and happy travels. More

PLENTYWOOD
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

Friendly, helpful front desk and housekeeping. The room and bathroom where very clean (no dust bunnies behind the nightstand! as it should be but oftentimes is not). Comfortable beds. The hot waffles for breakfast where our favorites, did not try the other items. There is a Denny's (which is very good) within walking distance. The pool and hot tub looked... More

Was this review helpful? Yes
Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, Thank you for leaving a comment on tripadvisor. We enjoyed having you stay at the Comfort Inn in Billings. We hope to see you and your family in the near future. We wish you safe and happy travels. More

Graham, Washington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2014

Definitely a step-down from our usual Comfort-Inn experience. An indifferent staff, shabby carpeting in the hallways, no microwave or mini-frig in the very no-frills room, not even a picture on the walls. The breakfast was terrible: cold, watery scrambled eggs and cold hard sausages. The explanation was that someone had forgotten to turn on the warmer unit in the chafing... More

Was this review helpful? Yes 1
Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, Our staff and I sincerely apologize for not meeting your expectations while staying at our hotel. We do thank you for leaving a comment on tripadvisor. We do strive to please all our guests. Your concerns have been well noted. We wish you a safe and happy travels. More

Edmonton, Canada
1 review
4 of 5 stars Reviewed July 22, 2014

Very kind staff, great breakfast but no elevator. Comfortable beds, very clean rooms and the kids liked the pool. The front desk staff was so gracious to make more breakfast when we arrived 5 min. before it was suppose to end.

Was this review helpful? Yes
Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, Thank you for staying at the Comfort Inn (Billings). It brings us great pleasure to have pleased you and your family members while staying at our hotel. We look forward to seeing you in the near future and wish you safe and happy travels. More

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

The hotel is showing it's age. The wear and tear are taking a toll. The front desk staff got us off on the wrong foot. They were busy but instead of taking care of one guest at a time, they tried to take care of all guests at once. One of the clerks must have been a trainee because she... More

Was this review helpful? Yes
Lori N, Guest Relations Manager at Billings Comfort Inn, responded to this review

Dear Guest, Thank you for leaving your comment on tripadvisor. We are sorry that your stay with us was so negative. We do try to please all guests that stay with us at the Comfort Inn Billings. Our prices are higher in our market in the summer time months. We wish you safe and happy travels. More

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Additional Information about Billings Comfort Inn

Address: 2030 Overland Ave., Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Billings Comfort Inn 2*
Number of rooms: 60
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Also Known As:
Comfort Inn Billings

34 photos of this hotel

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