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Billings Comfort Inn

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2030 Overland Ave., Billings, MT 59102
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Billings Comfort Inn
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143 Reviews from our TripAdvisor Community

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    50
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (143)
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    (25)
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    (20)
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Kalispell, Montana
1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

The staff was great and room clean. My big concern was the back door entry to the building did not lock. Most buildings after a certain hour require cards to be used to enter. Here they had the door taped off so it would not lock. They may want to reconsider this practice

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Jennifer A, Thank you for taking the time to share your feedback with us here on TripAdvisor. I would like to send you my sincerest apologies on behalf of the Billings - Comfort Inn as we were unaware of the door being taped. Your issues and concerns have been discussed with our maintenance dept and have been addressed prior... More 

Billings, Montana
1 review
5 of 5 stars Reviewed 1 week ago NEW

Had a great experience! Planned this trip for a year and was very pleased with our experience. Spent lots of time on the road so it was very comforting to get some good rest in such a pleasant room. Thanks for everything!

Was this review helpful? Yes
San Bernardino, California
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed her on day on day five of two-week road trip. Housekeeping was way below what I had experienced at other hotels; most notably, sloppily made beds. Some of it was obviously not the fault of the maids. For instance, the sheets were too small for the deep mattresses, coming only about half way down the side. The bottom corner... More 

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear patjohan, Thank you for taking the time to reach out to us on TripAdvisor. Your feedback is very important to us as it helps us make the proper improvements to better serve our future guest. On behalf of the The Comfort Inn- Billings,Mt I would like to send you my sincerest apologies for failing to meet your expectations. Your... More 

Travelers are raving about these Billings hotels

Butte, Montana
Level Contributor
13 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here on our way back home and fairly late, but the woman that checked us in more than changed our mood. She was new to the system and it took a little while, but she did a wonderful job! There were others checking in and the phone rang constantly, but she kept her cool and handled us very... More 

Was this review helpful? Yes
Casper, Wyoming
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveling with our daughter and grandson, we found ourselves too tired to go farther. What a nice stay we had here. A clean, comfortable room with a queen bed, a double bed, and a sofa bed. Large room, almost a suite, at a very good rate. Good, hot breakfast, with a friendly cook. Just what we needed. Will stay again... More 

Was this review helpful? Yes
Liberty Lake, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

The room was clean and nice sized. Plenty of towels. Good breakfast. Quiet room and the motel was almost full. The beds did squeak a bit, but no problem keeping anyone awake as it was just while getting up onto the bed. Once in bed, no squeaks.

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Tim H, We here at The Comfort Inn-Billings are delighted to hear you enjoyed with us as its a great honor to serve you. I do apologize for your squeaky bed as your feedback has been forwarded to our maintenance dept to be corrected. We look forward to you next trip to Billings & being able to serve you... More 

Belgrade, Montana
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 11, 2015

My room was clean & comfortable! The manager was very helpful getting me a main floor room since there was no elevator, & I am a Sr. citizen that needs one. I had no microwave & she personally brought me one. Great crew!

Was this review helpful? Yes
Shacheen R, General Manager at Billings Comfort Inn, responded to this review

Dear Valued Guest, Thank you for giving us the opportunity to serve you. We love hearing from our guests & are thrilled to hear you enjoyed your stay with us. If there is anything we can do to make your next stay better, please do not hesitate to let us know. We look forward to seeing you again. Sincerely, Shacheen... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 19, 2015

Catherine has improved this place phenomenally! With her Irish determination, she updated staff, breakfast menus and service. With hearty sausage gravy and biscuits, a new brand of sausage and better waffle batter, you are sure to be pleased. Stay and enjoy!

Was this review helpful? Yes 3
Catherine032gm, General Manager at Billings Comfort Inn, responded to this review

Dear Valued Guest, We would like to first Thank You for taking time out of your busy schedule to give us you feed back, it is most important to us. We would like to also Thank You for choosing to stay with us.We can't wait to see you again on your next trip to Billings! Sincerely You Friendly General Manager... More 

Billings, Montana
Level Contributor
3 reviews
5 of 5 stars Reviewed January 24, 2015

The room was comfortable spacious and very clean. There were extra blankets and pillows in the closet which I thought was a nice idea. Breakfast, Hot coffee and a local paper available in the morning make this a great hotel.

Was this review helpful? Yes
Catherine032gm, General Manager at Billings Comfort Inn, responded to this review

Dear Valued Guest We would like to Thank You for taking the time out of your busy schedule to provide us with your feed back, It is most important to us so that we may ensure you the very best service. We sure hope to see again on your next trip to Billings. Thank You again ! Sincerely Catherine -GM More 

Edgemont, South Dakota
1 review
5 of 5 stars Reviewed January 20, 2015

I have been staying at this hotel at least once a month for over 18 months now. Every time we stay here it is just an awesome experience! The staff has excellent customer service!!!! It is always quiet and friendly here.!!! From the front desk staff to the maintenance staff to the housekeeping staff everyone is accommodating!!! If you need... More 

Was this review helpful? Yes
Catherine032gm, General Manager at Billings Comfort Inn, responded to this review

Dear Jackie, On behalf of our entire staff we would like to Thank You for taking the time out of your busy schedule to give us your feed back, As alway it was a pleasure to serve You and Your husband. We look forward to see you again on your next trip to Billings. Thank You again for your feed... More 

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