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Fairfield Inn & Suites Billings

#13 of 50 Hotels in Billings
Certificate of Excellence
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2026 Overland Avenue, Billings, MT 59102
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Fairfield Inn & Suites Billings
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107 Reviews from our TripAdvisor Community

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Traveler rating
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    42
    18
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (25)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (14)
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Alexandria, Ohio
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Right off of 90 so it is convienent for traveling but the holtel is only ok - pool was cold and salty and my kids hated it. We only stayed in the hotel for one night quick stop on our way home. We found that the service was only ok.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear Jbammerlin, Thank you for reviewing the Fairfield Inn & Suites Billings. We strive to impress our guests, and I'm sorry that we came up short during your stay. Your comments have been shared with my staff to ensure future guests don't have the same experience. I hope that we will have another chance to impress you on your next... More 

Phoenix, Arizona
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

I give the Fairfield high marks for value. I checked various Billings motels, comparing state rates. (I was there for an education conference.) The Fairfield was much less expensive than comparable motels. The staff was friendly. The breakfast was standard, ready made biscuits, scrambled eggs, sausage patties etc. The overall score that I gave the Fairfield is based on the... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear Jenaya W, Thank you for reviewing the Fairfield Inn & Suites Billings. I'm glad you found our hotel to be a good value and our staff was friendly. I do apologize that the rest of your stay did not meet your expectations. We appreciate your feedback as it helps us to improve our future services. We hope that if... More 

Highland Mills, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When booking our National and State parks trip, we decided to stay in Billings Montana. We traveled over 370 miles and arrived at 7:pm. The front office was most accommodating. They efficiently registered us and provided us with a 1st floor room. When we requested a nice place to eat the suggested the Red Lobster Restaurant and provide us with... More 

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Salt Lake City, Utah
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 26, 2015

Wow! This Fairfield Inn was superior. The towels were fluffier and better than most Courtyards I've stayed in. Front desk staff was excellent and gave us some bottle of water when we had a lightbulb in our room that needed to be replaced. They really made us feel welcome and valued. I'd stay here again--most definitely. Well located close to... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

Marcus is a gem; professional, charming, and helpful. Room was clean, nicely appointed, just what I expect from a Marriott. Convenient location off freeway without a lot of noise or traffic. Close to plenty of restaurants. Will definitely come back next time we're in the area.

Was this review helpful? Yes 1
Indianapolis, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

This was just an awesome stay, Marus at the front desk was so nice and helpful! We had a problem with our remote and the GM came and helped and got us an updated remote, and the breakfast was just GREAT!! The staff are all very nice and helpful, and pay attention to detail! We would stay at this location... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 28, 2015

I have basic expectations when it comes to Fairfield Inn's and this location fell flat on two important things, Cable TV and a refrigerator in every room!!! I've traveled all over the USA and Canada and this is the first hotel I've EVER stayed in that did not have two basic local network channels! My favorite TV shows are on... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear FlyboyKen, Thank you for taking the time to review our hotel. I'm pleased that you enjoyed our updated, clean rooms and appreciate you speaking to me at check out and allowing me the opportunity to discuss these concerns with you. Once again, I do apologize that your TV wasn't properly programmed and for the troubles you had with your... More 

Casper, Wyoming
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 28, 2015 via mobile

in town for a weekend business trip with my 6 year old in tow...had to get a hotel with a pool and hot tub :) the pool was nice...not too cold, and the hot tub was just hot enough. the young man who did our check in was super friendly and check in was a breeze. our room was nice,... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 14, 2015 via mobile

Arrived late night clerk was friendly, great breakfast option. Room was clean. I have no complaints will return again if I am ever back in the area. The Chinese restaurant across the street was very good as well

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Spruce Grove
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 8, 2015

This hotel is clean, check in was quick. Our room was steps from the pool area-pool area was ok, but have seen better. Our room was clean, but had an extremely strong perfume type scent-we all coughed & sneezed all night :( bathroom was very small. Pillows were fine. The beds are very soft-not our preference, but we rested ok.... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear K N, Thank you for your review of our hotel. I'm glad that you found our hotel to be clean. Please accept my apologies for any scent that disturbed your stay. I'm also sorry that our beds were not to your liking. Every mattress in our hotel is actually being replaced today. Please know that not all of our... More 

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