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Fairfield Inn & Suites Billings

#23 of 50 Hotels in Billings
Certificate of Excellence
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2026 Overland Avenue, Billings, MT 59102
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1 room 1 guest
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Fairfield Inn & Suites Billings
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115 Reviews from our TripAdvisor Community

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Traveler rating
    43
    44
    21
    5
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (25)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (14)
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Calgary
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located near highway 90.There are other three hotels in the same lot or area. I stayed here for one night. Rate is very high compare to other hotels with same facilities. Room size is average. Breakfast is okay. Free parking, free internet. Service is good. Front desk staffs were very helpful.

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London, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Last month stopped in to check availability. Stood waiting five minutes while front desk staff fraternized with guest who dropped off burritos for them. Finally walked out and went down the street to Best Western. Very disappointing!

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TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear Joannie362, Thank you for reviewing the Fairfield Inn & Suites Billings. I'm very sorry to hear about the experience you had. I assure you actions have been taken with our front desk staff to keep a similar situation from happening in the future. I hope we can actually have a chance to host you on your next trip to... More 

Suwanee
1 review
5 of 5 stars Reviewed July 25, 2015

We stayed at this location twice during our visit to MT. The hotel was quite, clean, had a beautiful pool, and was near the expressway for easy travel. The staff friendly and helpful. I suggest you put this one on your "to stay at" list.

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1 review
5 of 5 stars Reviewed July 20, 2015

We had a fantastic time! Marcus was the manager on duty during most of our stay and he was extremely accommodating. He not only bumped us to an executive king suite (because of a few problems in our original room) but he also helped us give our friends some extra special treatment for their wedding night (brought in balloons, champagne... More 

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Phoenix, Arizona
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 17, 2015

Thankfully my family and I only stayed here one night. The room was expensive and yet had nothing in the room as far as a refrigerator or microwave. We were next to the ice machine, so that was noisy. Don't plan on sleeping past 5 am when the train blows it whistle next to the hotel. The breakfast was very... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear Phxhandz, Thank you for reviewing the Fairfield Inn & Suites Billings. I'm pleased you enjoyed our complimentary breakfast and guest laundry. I do apologize that our in room amenities did not meet your expectations. We appreciate your feedback and will use it to improve our future services. I hope that we can have another chance to host you on... More 

Spearfish
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed July 12, 2015

Off I-90 and close to a number of restaurants, this motel is conveniently located in Billings. Customer service is helpful; after being placed in a room right next to the pool (which is open until midnight) we asked to change rooms. The change was made quickly and pleasantly. The room was a mirror image of the original. King size bed... More 

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Durham, United Kingdom
Level Contributor
127 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed July 5, 2015

This was a convenience stay and nothing else. The hotel was perfectly acceptable and the free breakfast as always was filling. The location next to the I90 made it perfect and there are plenty of restaurants within walking distance.

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear IanMac1960, Thank you for your review of the Fairfield Inn & Suites Billings. We are pleased you found our location to be convenient and enjoyed our complimentary breakfast. We hope to have another chance to host you on your next trip to the area. Sincerely, Boone J. General Manager More 

Level Contributor
6 reviews
3 of 5 stars Reviewed July 3, 2015

I stayed here on the 29th of June with my two children ages 15 and 11. I prepaid online to get a great rate for a two queen bed room. Upon check in the clerk asked for my drivers license and the credit card I paid with for incidentials. I never thought anything of it and just figured they needed... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear Jim P, Thank you for reviewing your stay at the Fairfield Inn & Suites Billings. I'm very sorry that your stay was not exceptional. We truly appreciate your comments about our pool. Please know, that it was actually inspected within the last 30 days and was found to meet all standards. However, we do have a new ladder, light... More 

Alexandria, Ohio
2 reviews
3 of 5 stars Reviewed June 29, 2015

Right off of 90 so it is convienent for traveling but the holtel is only ok - pool was cold and salty and my kids hated it. We only stayed in the hotel for one night quick stop on our way home. We found that the service was only ok.

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TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear Jbammerlin, Thank you for reviewing the Fairfield Inn & Suites Billings. We strive to impress our guests, and I'm sorry that we came up short during your stay. Your comments have been shared with my staff to ensure future guests don't have the same experience. I hope that we will have another chance to impress you on your next... More 

Phoenix, Arizona
Level Contributor
4 reviews
3 of 5 stars Reviewed June 19, 2015

I give the Fairfield high marks for value. I checked various Billings motels, comparing state rates. (I was there for an education conference.) The Fairfield was much less expensive than comparable motels. The staff was friendly. The breakfast was standard, ready made biscuits, scrambled eggs, sausage patties etc. The overall score that I gave the Fairfield is based on the... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear Jenaya W, Thank you for reviewing the Fairfield Inn & Suites Billings. I'm glad you found our hotel to be a good value and our staff was friendly. I do apologize that the rest of your stay did not meet your expectations. We appreciate your feedback as it helps us to improve our future services. We hope that if... More 

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