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Fairfield Inn & Suites Billings

#13 of 50 Hotels in Billings
Certificate of Excellence
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2026 Overland Avenue, Billings, MT 59102
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Fairfield Inn & Suites Billings
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Fairfield Inn & Suites Billings
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103 reviews from our community

Traveler rating
    39
    42
    16
    5
    1
See reviews for
35
25
6
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (24)
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    (39)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Marcus is a gem; professional, charming, and helpful. Room was clean, nicely appointed, just what I expect from a Marriott. Convenient location off freeway without a lot of noise or traffic. Close to plenty of restaurants. Will definitely come back next time we're in the area.

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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was just an awesome stay, Marus at the front desk was so nice and helpful! We had a problem with our remote and the GM came and helped and got us an updated remote, and the breakfast was just GREAT!! The staff are all very nice and helpful, and pay attention to detail! We would stay at this location... More 

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Las Vegas, Nevada
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have basic expectations when it comes to Fairfield Inn's and this location fell flat on two important things, Cable TV and a refrigerator in every room!!! I've traveled all over the USA and Canada and this is the first hotel I've EVER stayed in that did not have two basic local network channels! My favorite TV shows are on... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear FlyboyKen, Thank you for taking the time to review our hotel. I'm pleased that you enjoyed our updated, clean rooms and appreciate you speaking to me at check out and allowing me the opportunity to discuss these concerns with you. Once again, I do apologize that your TV wasn't properly programmed and for the troubles you had with your... More 

Casper, Wyoming
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

in town for a weekend business trip with my 6 year old in tow...had to get a hotel with a pool and hot tub :) the pool was nice...not too cold, and the hot tub was just hot enough. the young man who did our check in was super friendly and check in was a breeze. our room was nice,... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015 via mobile

Arrived late night clerk was friendly, great breakfast option. Room was clean. I have no complaints will return again if I am ever back in the area. The Chinese restaurant across the street was very good as well

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Spruce Grove
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 8, 2015

This hotel is clean, check in was quick. Our room was steps from the pool area-pool area was ok, but have seen better. Our room was clean, but had an extremely strong perfume type scent-we all coughed & sneezed all night :( bathroom was very small. Pillows were fine. The beds are very soft-not our preference, but we rested ok.... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Billings, responded to this review

Dear K N, Thank you for your review of our hotel. I'm glad that you found our hotel to be clean. Please accept my apologies for any scent that disturbed your stay. I'm also sorry that our beds were not to your liking. Every mattress in our hotel is actually being replaced today. Please know that not all of our... More 

Conrad, Montana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

Front desk clerk was friendly and accommodating. Made me feel especially welcome. Hotel was updated with warm welcoming colors and fixtures. Beds are always comfortable. Pool and hot tub were enjoyable, they were very clean and well kept.

Was this review helpful? Yes 2
Philipsburg, Montana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

Clean room, great free breakfast, easy access to the interstate freeway, and a friendly staff. The room appeared to have been remodeled recently, it compares favorable with the competition in the same price range. Everything worked well.

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Billings, Montana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2015 via mobile

Traveling through Billings and decided to give this place try. Walked in and was greeted with warm smiles and cookies! Steve working the front desk was helpful, and very nice. Entering the room we were surprised how clean it was. Great place ! We will be back

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed February 12, 2015

My husband stays in this hotel while working in Billings and is always treated so well! When we come to stay a night or two with him, we are also treated so exceptionally! The manager on duty is always so polite and makes sure we are comfortable! Thank you again for all you do! We definitely recommend this hotel yo... More 

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