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Sleep Inn

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4904 Southgate Dr., Billings, MT 59101
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178 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • English first
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Lakewood, Colorado
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a reservation at another motel; but they were over-booked and did not have a room for us. We were 3 senior ladies with no idea where to go next. That motel referred us to Sleep Inn. Jennifer at the Front Desk of Sleep Inn took excellent care of us. There was just one room left and it had... More 

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2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I were looking for a pitstop on our trip down I-90 and decided Billings would be a good bet. We decided to stop at the Sleep Inn based on the location (close to the interstate), price (not bad plus they were pet friendly and we had our dog), and reviews (some good, some bad, normal stuff). I... More 

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SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

SDCherry, Thank you for taking the time to post feedback regarding your recent stay with us. We strive to make sure that everyone that stays with us has an enjoyable experience. We fell very short of that goal and I want to sincerely apologize for the inconvenience you experienced with us. We will take this information and use it as... More 

Travelers are raving about these Billings hotels

miles city montana
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed at the Sleep Inn twice in the past two months. Both times we stayed was through a booking company which paid for the room online. We have a pet so we always look for lodging which is pet friendly. The Sleep Inn ad says that they are pet friendly but fails to mention that it also has... More 

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SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear putitonmytab, Thank you for taking the time out of your busy schedule to post some feedback on your recent stay with us. We value our guests feedback to help us make improvements where needed. Thank you for bringing these matters to our attention. We will look into these matters to better accommodate our guests in the future especially the... More 

Yorkton, Canada
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Staff are very friendly. I checked in and had no issues with that part. Parking lot is very spacious and clean. The room on the other hand I found in middle of night was pretty bad. Our allergies started to act up and we found black mould in shower room. The shower stall also leaks. The floor was dirty and... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear vwfanforever, Thank you for taking the time to let us know how your stay was with us. Your feedback is very important to ensure that every guest has an enjoyable stay. We have addressed your concerns with housekeeping and maintenance staff so that we can remedy these issues immediately. I would like to apologize for the inconvenience you experienced... More 

Cody, Wyoming
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a great place to stay with newly finished rooms and a great bed. The staff was extremely helpful and extended our checkout time needed for a medical procedure. The only problem, and it was significant, was the temperature control. A thermostat using temperature control should have been mounted on the wall. The only control was a dial on... More 

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SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

James, Thank you for giving us some feedback on your stay with us. This information helps us make improvements to our hotel and staff awareness so that every guest can have an enjoyable stay. I am pleased that we were able to meet some of your expectations and thank you for letting us know your thoughts on the thermostat control.... More 

Great Falls, Montana
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I would like to start by saying that I usually like staying at Sleep Inns because they are usually newer properties and reasonably priced. This one was not. My stay here started with them loosing my reservation. It was a good thing I booked online because they not only lost my reservation but were also going to charge me more.... More 

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SLEEPINN_BILLINGS, Guest Relations Manager at Sleep Inn, responded to this review

Dear hmnty, We appreciate you taking the time to post very valuable feedback regarding your stay with us. We would like to sincerely apologize for the inconveniences you experienced with us. Your feedback is very important to us and helps us better educate, maintain and evaluate issues that arise. Thank you again for your patronage and we hope that we... More 

Rapid City, South Dakota
Level Contributor
189 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed May 18, 2015 via mobile

This is the second sleep inn on this trip. The other was in ogden Utah. Both have been very clean, except this one in Billings has just recently remodeled so "all new". We haven't had the brkfst yet but based upon the consistency of sleep inn, I am expecting a good brkfst, not just doughnuts and coffee. Except for handicap... More 

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Fort Qu'Appelle, Saskatchewan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 22, 2015

They said the bed was a queen. did have a tape measure but I think double. Room was so small you have to step outside to change your mind. Needs lots of work, and way over priced. I've stayed at others in the chain and was pleased. Stayed at C'omon Inn on way home. Much better

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 8, 2015

Hello fellow travelers wanted to update from my last review at the end of March from my visit to the Sleep Inn in Billings Montana. I was promised a credit for one of the last remaining charges that had not been credited back and customer care at Choice Hotels also intervened. However I'm at a stalemate the constant response from... More 

Was this review helpful? Yes 3
Billings, Montana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

Check in seemed fine, lady at desk was emotionless though, don't think I saw her smile once. Hotel layout was easy and small. Convenient fast food/gas station/highway across the way. Room seemed clean and new. Loved the shower! Bedding was kind of stiff but not gross by any means. Saw some cosmetic damages in the room, like peeling wallpaper under... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. We value any input you have as it helps us provide the best possible experience for our guests. WE thank you for your patronage and I hope we will have the pleasure of serving your lodging needs again in the future as you... More 

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