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Sleep Inn

2.0 of 5 4904 Southgate Dr., Billings, MT 59101
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165 reviews from our community

Traveler rating
    66
    38
    26
    19
    16
See reviews for
38
41
20
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
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  • All months
    (165)
  • Mar-May only
    (20)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (35)
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Worland, Wyoming
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great front desk worker at check in, he was very friendly. Checked out with a grumpy front desk person. Room was clean and there was free wifi. Continental breakfast was sad tasted like powdered eggs.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post a comment about your recent stay. I want to take this opportunity to apologize for the inconvenience you experienced during your stay. As we strive to provide the best possible experience for our guests, it appears that we have fallen very... More 

Bozeman, Montana
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

clean room but uncomfortable bed. Room was very small and had a broken room heater that was noisy all night long in the refrigerator was in the middle of the room. Front desk didn't help, just said they would tell management.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post feedback regarding your most recent stay with us. We value your opinions and input which allows us to make improvements where needed. I am truly sorry for the inconvenience you experienced during your stay. I assure you I have addressed your... More 

Saco, Montana
1 review
5 of 5 stars Reviewed 1 week ago

We arrived here at 1:30 am Sunday morning and we was pleased to find them opened still and have a room avaiable for us. Our stay was very confortable and we would deff. be coming back to this hotel! :)

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post feedback regarding your recent stay with us. We value your input and I am pleased to hear that your trip was very enjoyable. We hope that we will have another opportunity to serve your lodging needs again in the future. Safe... More 

Mankato, Minnesota
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 8, 2014

A very pleasant surprise, we usually try to stay a tier up, but this hotel worked out very well. Great bed, really great shower, warm cookies and popcorn waiting for us when we arrived-everything we needed and then some

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post feedback regarding your recent stay with us. We value your feedback and I am pleased to hear that we were able to meet your expectations! I will be sure to pass this on to our staff so that they know that all their hard work... More 

Boise, Idaho
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

Booking was made online by a family member while we were traveling. Never stayed at a Sleep Inn before. What a wonderful surprise!! Family member asked if the desk could save a couple of cookies for us since we were late arrivals. The clerk not only saved us cookies, but made snack bags for us! Truly, the service was above... More 

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. I am very pleased to hear that your experience was more than you expected! We strive to provide the best service for all our guests and I'm very excited to hear we did just that. I will be sure to pass your feedback... More 

Pocatello, ID
Top Contributor
85 reviews 85 reviews
14 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed October 21, 2014

We stayed for two nights. After arriving after a long day of travel we just collapsed in a nice comfy bed. The pillows were subpar but you win some you loose some. Someone had left the window open and the interstate noise was bad so I got up to shut the window. All else, pretty good night. In the morning... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank You so much for taking the time out of your busy schedule to let us know how we can improve your stay. I have spoken to the appropriate staff to ensure this problem doesn't happen in the future. I am very sorry your experience with us was not up to par, I hope you will reconsider staying... More 

WILLISTON
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014

I have stayed at this hotel several times. However, not pleased this time. The girl at the front desk was super. First, though, she sent me to an occupied room. Hauled my stuff back to the car and went in the lobby again. Apologies accepted. Got another room but didn't go there until several hours later. There are cobwebs dangling... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay. I am sorry to hear that your experience was less than satisfactory. I assure you that your feedback is very important to us and I have addressed your concerns with the appropriate personnel. We do appreciate your patronage and... More 

Dickinson, North Dakota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 28, 2014

While the room was nicely adorned, we found a pair of glasses by the bed which leads me to believe they didn't vacuum or do a final clean check. It's nice if you're not a clean freak... but stay on the 2nd floor to avoid the bowling elephants.....

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay with us. Your feedback is very important to us and helps us provide an exceptional stay for all of our guests. In order to assure this doesn't happen again I have advised our staff to be diligent in our... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2014

Inspect the room immediately! ! We didn't and got up the next morning, stepped in the shower, and realized it hadn't been cleaned. A closer look revealed the toilet had not been cleaned either. No towels. The answer from the harried lady at the front desk - "sorry". A gentleman in the hallway looking up at the ceiling at dripping... More 

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post a comment about your recent stay with us. Your feedback is very important to us. I want to apologize for the unsatisfactory condition of your room, this I assure is not a standard that is tolerated and has been addressed to the housekeeping staff so that this type of incidence... More 

Salt Lake City, Utah
Top Contributor
78 reviews 78 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 6, 2014

Our room was recently remodeled with updated furnishings and a comfortable queen bed. Yes, it was a small room, but it was perfectly adequate for two people. We had a small bathroom with shower, desk with office chair, small closet and a new 32" TV. It was clean and comfortable. During the night our room was quiet and we didn't... More 

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you so much for taking the time to post a comment about your recent stay with us. Your feedback is very important to us and helps give us the opportunity to improve in areas that need it. I am pleased to hear that you had a very pleasant stay and will be sure to share that with... More 

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Additional Information about Sleep Inn

Address: 4904 Southgate Dr., Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 75
Reservation Options:
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Also Known As:
Sleep Inn Billings
Billings Sleep Inn
Hotel Style:
#12 Business Hotel in Billings

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