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All 48 Billings hotels

Sleep Inn

2.0 of 5 Hotel   |   4904 Southgate Dr., Billings, MT 59101
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Ranked #25 of 48 Hotels in Billings
A recent review
3 of 5 stars reviewed 4 days ago
cmg4 WILLISTON
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158 reviews from our community

Traveler rating
    62
    37
    26
    17
    16
See reviews for
36
39
20
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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WILLISTON
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel several times. However, not pleased this time. The girl at the front desk was super. First, though, she sent me to an occupied room. Hauled my stuff back to the car and went in the lobby again. Apologies accepted. Got another room but didn't go there until several hours later. There are cobwebs dangling... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay. I am sorry to hear that your experience was less than satisfactory. I assure you that your feedback is very important to us and I have addressed your concerns with the appropriate personnel. We do appreciate your patronage and... More

Jonesboro, Arkansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While the room was nicely adorned, we found a pair of glasses by the bed which leads me to believe they didn't vacuum or do a final clean check. It's nice if you're not a clean freak... but stay on the 2nd floor to avoid the bowling elephants.....

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay with us. Your feedback is very important to us and helps us provide an exceptional stay for all of our guests. In order to assure this doesn't happen again I have advised our staff to be diligent in our... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Inspect the room immediately! ! We didn't and got up the next morning, stepped in the shower, and realized it hadn't been cleaned. A closer look revealed the toilet had not been cleaned either. No towels. The answer from the harried lady at the front desk - "sorry". A gentleman in the hallway looking up at the ceiling at dripping... More

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post a comment about your recent stay with us. Your feedback is very important to us. I want to apologize for the unsatisfactory condition of your room, this I assure is not a standard that is tolerated and has been addressed to the housekeeping staff so that this type of incidence... More

Salt Lake City, Utah
Top Contributor
78 reviews 78 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 6, 2014

Our room was recently remodeled with updated furnishings and a comfortable queen bed. Yes, it was a small room, but it was perfectly adequate for two people. We had a small bathroom with shower, desk with office chair, small closet and a new 32" TV. It was clean and comfortable. During the night our room was quiet and we didn't... More

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you so much for taking the time to post a comment about your recent stay with us. Your feedback is very important to us and helps give us the opportunity to improve in areas that need it. I am pleased to hear that you had a very pleasant stay and will be sure to share that with... More

Minnetonka, Minnesota
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 27, 2014

Went to Billings on the wrong weekend - state fair and jazz festival in town - and this was the ONLY hotel in town, or Bozeman for that matter, that had any rooms so I grabbed one. Certainly not special but it was all functional and it's actually next to a mini-golf place, a few restaurants/bars and very easy highway... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thanks for taking the time out of your busy schedule to post a comment about your recent stay with us. Your feedback is very important to us and helps us provide an exceptional stay for all of our guests. Thank you for your patronage and I hope we will get another opportunity to provide you with an exceptional... More

Ellensburg
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 20, 2014

We were traveling home from Casper, WY where we attended a wedding. We stayed at the Sleep Inn in Evansville (near Casper) and was exceptionally pleased as that was one of the best hotels we had ever stayed in, bar none. So we made a reservation at the Billings hotel expecting that it may be just as great as the... More

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, Guest Relations Manager at Sleep Inn, responded to this review

Dear Traveler, Thanks for taking the time to post a comment about your recent stay with our hotel. I am very sorry to hear that we did not meet your expectations. Your feedback is very important to us and helps us make changes or improvements so that every guest can have an enjoyable experience. I am truly sorry that yours... More

Lewistown, Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed July 28, 2014

My husband and I got to Billings very late due to road construction and we ended up at the Sleep Inn. The room was very small. This hotel is right off the interstate and I was up at 4 am due to all the loud traffic noises from the interstate. The bathroom was not very clean. All in all, it... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay. I am sorry to hear that your experience was less than satisfactory. I assure you that your feedback is very important to us and I have addressed your concerns with the appropriate personnel. We do appreciate your patronage and... More

London, Ontario
Top Contributor
77 reviews 77 reviews
49 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 15, 2014

After checking a few of the "other" hotels in the area,,,, we decided to check if wse needed a 2nd mortgage to stay at the Sleep Inn. Original rate asked was no better,,, but after some discussion it got lowered a little. Sign out front says "newly renovated room" we have seen this before, was pleasantly surprised this place actually... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post feedback about your recent stay with us. Your feedback is very important to us and helps us make the necessary improvements so that all our guests can have an enjoyable experience. We appreciate your business and hope that you will think about staying with us... More

Fenton, MO.
Top Contributor
76 reviews 76 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 1, 2014

This was the 3rd Sleep Inn in which we stayed on a trip between Kansas and Canada, and did not earn the positive reviews I gave the other two. First we had a very bad check-in experience. We made our reservation on the Sleep Inn website and armed with confirmation and Sleep Inn phone number, we arrived about 9 p.m.... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, I am very upset to hear that you did not enjoy your stay. Here at the Sleep Inn we strive for guest satisfaction, as it is our number one priority. On the other hand, we do offer coffee as it is fresh 24/7. Cookies and popcorn are also offered for our beloved guests. We have been extremely busy... More

Spring City, Tennessee
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 29, 2014

All hotels in Billings are overpriced, as is this one. The staff is very helpful, friendly and present. Rooms are on the tight side, sink in the room , shower and toilet in a small space. Room was clean and beds comfortable. The breakfast was minimal and items not replaced quickly enough. It appeared that cleaning staff was short, as... More

Was this review helpful? Yes 2
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post feedback regarding your recent stay with us. I am sorry about the inconvenience you experienced during your stay. Your satisfaction is very important to us and your feedback helps us to ensure these types of incidences from happening again in the future. I encourage anytime... More

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Additional Information about Sleep Inn

Address: 4904 Southgate Dr., Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 75
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Also Known As:
Sleep Inn Billings
Billings Sleep Inn

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