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All 48 Billings hotels

Sleep Inn

2.0 of 5 Hotel   |   4904 Southgate Dr., Billings, MT 59101
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Ranked #25 of 48 Hotels in Billings
A recent review
4 of 5 stars reviewed 2 weeks ago
J T Mankato, Minnesota
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162 reviews from our community

Traveler rating
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    26
    18
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mankato, Minnesota
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very pleasant surprise, we usually try to stay a tier up, but this hotel worked out very well. Great bed, really great shower, warm cookies and popcorn waiting for us when we arrived-everything we needed and then some

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post feedback regarding your recent stay with us. We value your feedback and I am pleased to hear that we were able to meet your expectations! I will be sure to pass this on to our staff so that they know that all their hard work... More

Boise, Idaho
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Booking was made online by a family member while we were traveling. Never stayed at a Sleep Inn before. What a wonderful surprise!! Family member asked if the desk could save a couple of cookies for us since we were late arrivals. The clerk not only saved us cookies, but made snack bags for us! Truly, the service was above... More

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. I am very pleased to hear that your experience was more than you expected! We strive to provide the best service for all our guests and I'm very excited to hear we did just that. I will be sure to pass your feedback... More

Pocatello, ID
Top Contributor
71 reviews 71 reviews
13 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed for two nights. After arriving after a long day of travel we just collapsed in a nice comfy bed. The pillows were subpar but you win some you loose some. Someone had left the window open and the interstate noise was bad so I got up to shut the window. All else, pretty good night. In the morning... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank You so much for taking the time out of your busy schedule to let us know how we can improve your stay. I have spoken to the appropriate staff to ensure this problem doesn't happen in the future. I am very sorry your experience with us was not up to par, I hope you will reconsider staying... More

WILLISTON
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2014

I have stayed at this hotel several times. However, not pleased this time. The girl at the front desk was super. First, though, she sent me to an occupied room. Hauled my stuff back to the car and went in the lobby again. Apologies accepted. Got another room but didn't go there until several hours later. There are cobwebs dangling... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay. I am sorry to hear that your experience was less than satisfactory. I assure you that your feedback is very important to us and I have addressed your concerns with the appropriate personnel. We do appreciate your patronage and... More

Jonesboro, Arkansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 28, 2014

While the room was nicely adorned, we found a pair of glasses by the bed which leads me to believe they didn't vacuum or do a final clean check. It's nice if you're not a clean freak... but stay on the 2nd floor to avoid the bowling elephants.....

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay with us. Your feedback is very important to us and helps us provide an exceptional stay for all of our guests. In order to assure this doesn't happen again I have advised our staff to be diligent in our... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2014

Inspect the room immediately! ! We didn't and got up the next morning, stepped in the shower, and realized it hadn't been cleaned. A closer look revealed the toilet had not been cleaned either. No towels. The answer from the harried lady at the front desk - "sorry". A gentleman in the hallway looking up at the ceiling at dripping... More

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post a comment about your recent stay with us. Your feedback is very important to us. I want to apologize for the unsatisfactory condition of your room, this I assure is not a standard that is tolerated and has been addressed to the housekeeping staff so that this type of incidence... More

Salt Lake City, Utah
Top Contributor
78 reviews 78 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 6, 2014

Our room was recently remodeled with updated furnishings and a comfortable queen bed. Yes, it was a small room, but it was perfectly adequate for two people. We had a small bathroom with shower, desk with office chair, small closet and a new 32" TV. It was clean and comfortable. During the night our room was quiet and we didn't... More

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you so much for taking the time to post a comment about your recent stay with us. Your feedback is very important to us and helps give us the opportunity to improve in areas that need it. I am pleased to hear that you had a very pleasant stay and will be sure to share that with... More

Minnetonka, Minnesota
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 27, 2014

Went to Billings on the wrong weekend - state fair and jazz festival in town - and this was the ONLY hotel in town, or Bozeman for that matter, that had any rooms so I grabbed one. Certainly not special but it was all functional and it's actually next to a mini-golf place, a few restaurants/bars and very easy highway... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thanks for taking the time out of your busy schedule to post a comment about your recent stay with us. Your feedback is very important to us and helps us provide an exceptional stay for all of our guests. Thank you for your patronage and I hope we will get another opportunity to provide you with an exceptional... More

Ellensburg
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 20, 2014

We were traveling home from Casper, WY where we attended a wedding. We stayed at the Sleep Inn in Evansville (near Casper) and was exceptionally pleased as that was one of the best hotels we had ever stayed in, bar none. So we made a reservation at the Billings hotel expecting that it may be just as great as the... More

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, Guest Relations Manager at Sleep Inn, responded to this review

Dear Traveler, Thanks for taking the time to post a comment about your recent stay with our hotel. I am very sorry to hear that we did not meet your expectations. Your feedback is very important to us and helps us make changes or improvements so that every guest can have an enjoyable experience. I am truly sorry that yours... More

Lewistown, Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed July 28, 2014

My husband and I got to Billings very late due to road construction and we ended up at the Sleep Inn. The room was very small. This hotel is right off the interstate and I was up at 4 am due to all the loud traffic noises from the interstate. The bathroom was not very clean. All in all, it... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay. I am sorry to hear that your experience was less than satisfactory. I assure you that your feedback is very important to us and I have addressed your concerns with the appropriate personnel. We do appreciate your patronage and... More

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Additional Information about Sleep Inn

Address: 4904 Southgate Dr., Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 75
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Also Known As:
Sleep Inn Billings
Billings Sleep Inn

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