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Sleep Inn

2.0 of 5 4904 Southgate Dr., Billings, MT 59101
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167 reviews from our community

Traveler rating
    67
    38
    27
    19
    16
See reviews for
39
42
20
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • English first
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    (167)
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    (20)
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    (37)
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Meridian, Idaho, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The room was clean and quiet, staff were helpful and pleasant. I would stay there again. The price was reasonable and the Continental breakfast was hot and fresh. Bed was comfortable, and had free Wifi.

Was this review helpful? Yes 1
Hibbing, Minnesota
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stopped here to rest for night as passing through. Room was okay nothing special. It was clean and quite but for the price not worth it. It is right of the interstate close to few fast food places. It was late so not sure what else is close by.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. Your input is very valuable to us and helps us make improvements so that we can offer all our guests a memorable stay. Thank you again for your patronage and we hope that we will see you again in the future! Safe Travels. More 

Worland, Wyoming
1 review
5 of 5 stars Reviewed December 14, 2014

Great front desk worker at check in, he was very friendly. Checked out with a grumpy front desk person. Room was clean and there was free wifi. Continental breakfast was sad tasted like powdered eggs.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post a comment about your recent stay. I want to take this opportunity to apologize for the inconvenience you experienced during your stay. As we strive to provide the best possible experience for our guests, it appears that we have fallen very... More 

Bozeman, Montana
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 13, 2014

clean room but uncomfortable bed. Room was very small and had a broken room heater that was noisy all night long in the refrigerator was in the middle of the room. Front desk didn't help, just said they would tell management.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post feedback regarding your most recent stay with us. We value your opinions and input which allows us to make improvements where needed. I am truly sorry for the inconvenience you experienced during your stay. I assure you I have addressed your... More 

Saco, Montana
1 review
5 of 5 stars Reviewed December 8, 2014

We arrived here at 1:30 am Sunday morning and we was pleased to find them opened still and have a room avaiable for us. Our stay was very confortable and we would deff. be coming back to this hotel! :)

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post feedback regarding your recent stay with us. We value your input and I am pleased to hear that your trip was very enjoyable. We hope that we will have another opportunity to serve your lodging needs again in the future. Safe... More 

Mankato, Minnesota
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 8, 2014

A very pleasant surprise, we usually try to stay a tier up, but this hotel worked out very well. Great bed, really great shower, warm cookies and popcorn waiting for us when we arrived-everything we needed and then some

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post feedback regarding your recent stay with us. We value your feedback and I am pleased to hear that we were able to meet your expectations! I will be sure to pass this on to our staff so that they know that all their hard work... More 

Minot, North Dakota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

Booking was made online by a family member while we were traveling. Never stayed at a Sleep Inn before. What a wonderful surprise!! Family member asked if the desk could save a couple of cookies for us since we were late arrivals. The clerk not only saved us cookies, but made snack bags for us! Truly, the service was above... More 

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. I am very pleased to hear that your experience was more than you expected! We strive to provide the best service for all our guests and I'm very excited to hear we did just that. I will be sure to pass your feedback... More 

Pocatello, ID
Top Contributor
85 reviews 85 reviews
14 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed October 21, 2014

We stayed for two nights. After arriving after a long day of travel we just collapsed in a nice comfy bed. The pillows were subpar but you win some you loose some. Someone had left the window open and the interstate noise was bad so I got up to shut the window. All else, pretty good night. In the morning... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank You so much for taking the time out of your busy schedule to let us know how we can improve your stay. I have spoken to the appropriate staff to ensure this problem doesn't happen in the future. I am very sorry your experience with us was not up to par, I hope you will reconsider staying... More 

WILLISTON
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014

I have stayed at this hotel several times. However, not pleased this time. The girl at the front desk was super. First, though, she sent me to an occupied room. Hauled my stuff back to the car and went in the lobby again. Apologies accepted. Got another room but didn't go there until several hours later. There are cobwebs dangling... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay. I am sorry to hear that your experience was less than satisfactory. I assure you that your feedback is very important to us and I have addressed your concerns with the appropriate personnel. We do appreciate your patronage and... More 

Dickinson, North Dakota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 28, 2014

While the room was nicely adorned, we found a pair of glasses by the bed which leads me to believe they didn't vacuum or do a final clean check. It's nice if you're not a clean freak... but stay on the 2nd floor to avoid the bowling elephants.....

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay with us. Your feedback is very important to us and helps us provide an exceptional stay for all of our guests. In order to assure this doesn't happen again I have advised our staff to be diligent in our... More 

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Additional Information about Sleep Inn

Address: 4904 Southgate Dr., Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 75
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Also Known As:
Sleep Inn Billings
Billings Sleep Inn
Hotel Style:
#11 Business Hotel in Billings

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