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Sleep Inn

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4904 Southgate Dr., Billings, MT 59101
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169 reviews from our community

Traveler rating
    67
    40
    27
    19
    16
See reviews for
40
42
20
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Billings, Montana
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Check in seemed fine, lady at desk was emotionless though, don't think I saw her smile once. Hotel layout was easy and small. Convenient fast food/gas station/highway across the way. Room seemed clean and new. Loved the shower! Bedding was kind of stiff but not gross by any means. Saw some cosmetic damages in the room, like peeling wallpaper under... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. We value any input you have as it helps us provide the best possible experience for our guests. WE thank you for your patronage and I hope we will have the pleasure of serving your lodging needs again in the future as you... More 

Spokane Valley, Washington, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2015 via mobile

Came to Billings for s Trade Show here in Billings. This was the first time I have stayed at this property on Billings. I have been here now for my 6th night. Pleasant check in staff, given treats and bottled water. Newer Hotel, nice bedding, towels, sheets and comfy pillows. Flat screen tv, free internet and breakfast. Very quiet and... More 

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for the feedback regarding your stay with us. We take pride in learning from our guests experience to provide the most memorable stay possible. I am pleased that we were able to meet your expectations. We look forward to seeing you again in the future!! Safe travels. More 

Meridian, Idaho, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

The room was clean and quiet, staff were helpful and pleasant. I would stay there again. The price was reasonable and the Continental breakfast was hot and fresh. Bed was comfortable, and had free Wifi.

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to post feedback regarding your recent stay with us. I know your time is valuable and I just wanted to say thank you for the kind words. Your input allows us to make any changes, improvements and recommendations. Thank you again for your patronage and we hopefully will get a chance... More 

Hibbing, Minnesota
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 26, 2014

Stopped here to rest for night as passing through. Room was okay nothing special. It was clean and quite but for the price not worth it. It is right of the interstate close to few fast food places. It was late so not sure what else is close by.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. Your input is very valuable to us and helps us make improvements so that we can offer all our guests a memorable stay. Thank you again for your patronage and we hope that we will see you again in the future! Safe Travels. More 

Worland, Wyoming
1 review
5 of 5 stars Reviewed December 14, 2014

Great front desk worker at check in, he was very friendly. Checked out with a grumpy front desk person. Room was clean and there was free wifi. Continental breakfast was sad tasted like powdered eggs.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post a comment about your recent stay. I want to take this opportunity to apologize for the inconvenience you experienced during your stay. As we strive to provide the best possible experience for our guests, it appears that we have fallen very... More 

Bozeman, Montana
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 13, 2014 via mobile

clean room but uncomfortable bed. Room was very small and had a broken room heater that was noisy all night long in the refrigerator was in the middle of the room. Front desk didn't help, just said they would tell management.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post feedback regarding your most recent stay with us. We value your opinions and input which allows us to make improvements where needed. I am truly sorry for the inconvenience you experienced during your stay. I assure you I have addressed your... More 

Saco, Montana
1 review
5 of 5 stars Reviewed December 8, 2014

We arrived here at 1:30 am Sunday morning and we was pleased to find them opened still and have a room avaiable for us. Our stay was very confortable and we would deff. be coming back to this hotel! :)

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to take our survey and post feedback regarding your recent stay with us. We value your input and I am pleased to hear that your trip was very enjoyable. We hope that we will have another opportunity to serve your lodging needs again in the future. Safe... More 

Mankato, Minnesota
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 8, 2014

A very pleasant surprise, we usually try to stay a tier up, but this hotel worked out very well. Great bed, really great shower, warm cookies and popcorn waiting for us when we arrived-everything we needed and then some

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post feedback regarding your recent stay with us. We value your feedback and I am pleased to hear that we were able to meet your expectations! I will be sure to pass this on to our staff so that they know that all their hard work... More 

Minot, North Dakota
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

Booking was made online by a family member while we were traveling. Never stayed at a Sleep Inn before. What a wonderful surprise!! Family member asked if the desk could save a couple of cookies for us since we were late arrivals. The clerk not only saved us cookies, but made snack bags for us! Truly, the service was above... More 

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time to post feedback regarding your recent stay with us. I am very pleased to hear that your experience was more than you expected! We strive to provide the best service for all our guests and I'm very excited to hear we did just that. I will be sure to pass your feedback... More 

Pocatello, ID
Top Contributor
89 reviews 89 reviews
14 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed October 21, 2014 via mobile

We stayed for two nights. After arriving after a long day of travel we just collapsed in a nice comfy bed. The pillows were subpar but you win some you loose some. Someone had left the window open and the interstate noise was bad so I got up to shut the window. All else, pretty good night. In the morning... More 

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank You so much for taking the time out of your busy schedule to let us know how we can improve your stay. I have spoken to the appropriate staff to ensure this problem doesn't happen in the future. I am very sorry your experience with us was not up to par, I hope you will reconsider staying... More 

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