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All 45 Billings hotels

Sleep Inn

2.0 of 5 Hotel   |   4904 Southgate Dr., Billings, MT 59101
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65%
Ranked #18 of 45 hotels in Billings
A recent review
4 of 5 stars reviewed 4 weeks ago
Craig L Seattle, Washington
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143 people have reviewed this hotel

Traveler rating
    59
    34
    23
    13
    14
See reviews for
34
32
17
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Seattle, Washington
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Approximately 2 weeks ago, I had to spend a night in Billings due to the weather. I chose the Sleep Inn due it's ease of access from the I-90 freeway. After completing check-in, Alex (I believe), the GM of this property went out of his way to help me in getting my truck unstuck from the snow that had been... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a comment about your recent stay with us. Your feedback is very important to us and helps us improve so we can provide and exceptional experience for all of our guests. Thank you for your patronage and it was our pleasure to assist your needs.... More

Belfield, North Dakota
Contributor
17 reviews 17 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed March 1, 2014

This place is pretty average, I have stayed there dozens of times, and will stay there again. The desk staff is quick but for some reason always seem to have drama that does not relate to work going on. Rooms are ok sized, and usually very clean, It is usually quite. It has the cool rounded shower that you will... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to write a review about your recent stay with us. Your feedback is very important to us and helps us make improvements where needed so we can provide each and every guest a positive experience. Again thank you for your patronage and we hope we will see... More

Saint Louis, Missouri
Top Contributor
86 reviews 86 reviews
45 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 23, 2014

Nice stay and for a decent price. I stayed up the road at the Comfort Inn a couple of times, but will never go back there knowing this motel is here. Three times better than the Comfort Inn, cleaner, newer, better tv channel selections and the hotel clerks and staff treat you like you belong here. Keep one room empty... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear Traveler, Thank you for taking the time out of your busy schedule to post a review about your recent stay. I am very pleased to hear that we exceeded your expectations and I will be sure to share your feedback with my staff. We take pride in being able to provide all our guests the same experience as yours.... More

Regina, Saskatchewan, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 22, 2014

We found the room to be very clean but quite small. The staff was very friendly. We were disappointed with the lack of internet in our room but were told that they hoped to solve this problem. The price was inexpensive. Some rooms have a fridge and microwave. The hot complimentary breakfast was quite good. The location of the hotel... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear traveler, Thank you for taking the time out of your busy schedule to post a review about your recent stay. Your feedback is important to us and allows us to improve our facility and overall guest experience. I would like to mention that we have taken the necessary measures to improve the WiFi access and when you visit us... More

Missoula, Montana
1 review
5 of 5 stars Reviewed February 19, 2014

We arrived after having walked out of another hotel down the street that was so disgusting, wreaked like smoke, was dirty, and had very unprofessional/rude staff. The staff at Sleep Inn were extremely nice, professional, and accommodating. They could tell that we were stressed and gave us goody bags right away, had fresh baked cookies on the counter to take,... More

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SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Alexa, Thank you for taking time out of your busy schedule to post a review about your recent stay with us. I am pleased to hear that your experience with us was enjoyable and pleasant. Our staff strive each day to provide a memorable stay for each of our guests. Thank you for your feedback and patronage. We look forward... More

Moses Lake, Washington
Top Contributor
57 reviews 57 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 9, 2014

I chose this hotel based on location, right of I-90, it being pet-friendly, and having wi-fi. I arrived about 6pm and checked in. The front-desk attendant was not very knowledgeable as I asked how to get access to wi-fi and she didn't know what the name of the network was. The room keys had to be tried 10 times before... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Dear GabePharm, Thank you for taking the time out of your busy schedule to post a review about your recent stay. Allow me to personally apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with my entire staff to ensure we handle these types of situations differently in... More

Hammond, Montana, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2014

Good place to stay, easy access off the interstate, and inexpensive. They had free beverages, popcorn, and cookies at check in. The hot breakfast offered plenty of choices. Bed was comfily and room was clean.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Thank you for taking time out of your busy schedule to post a review about your recent stay with us. Your feedback is important to us so we can provide an excellent experience for all our guests. Thank you again for staying with us and we look forward to seeing you again in the future! More

Fleming, Colorado
1 review
4 of 5 stars Reviewed February 4, 2014

I called for a reservation after looking online. Alex, the manager, was very informative--even helping me book a night quickly via phone. The real bonus? I rarely travel without my 50-lb dog and was *over-joyed* to find a hotel with only a moderate fee (of $15/pet). It was easy to find via I-90, and I was met at the check-in... More

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Thank you for taking time out of your busy schedule to post a review about your recent stay with us. Your feedback is important to us so we can provide an excellent experience for all our guests. Thank you again for staying with us and we look forward to seeing you again in the future! More

Shelby, Montana
Top Contributor
118 reviews 118 reviews
42 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 3, 2014

When I arrived it was snowing and the place looked like a winter post card. The staff were very friendly and knowledgable. The room very spacious and really like the walk in shower. I check out real early and was offer a snack to go. would definitely stop there again when in the are.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Jim, Thank you for taking time out of your busy schedule to write us a review! On behalf of our staff I would like to thank you for your recent stay with us. Your feedback is very important to us so we can provide the best possible experience for each of our guests. We look forward to seeing you again... More

Boise, Idaho
1 review
4 of 5 stars Reviewed January 28, 2014

Sleep Inn in Billings is a clean, quiet hotel with friendly staff. Have stayed here twice in the past 6 months. Rooms have been remodeled and are clean and nicely appointed. Continental breakfast is very good. Many items to choose from. Close to the freeway and access to restaurants and shopping.

Was this review helpful? Yes
SLEEPINN_BILLINGS, General Manager at Sleep Inn, responded to this review

Karen, Thank you for taken time out of your busy schedule to post a review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am pleased that you chose to stay with us again. On behalf... More

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Additional Information about Sleep Inn

Also Known As:
Sleep Inn Billings
Billings Sleep Inn
Address: 4904 Southgate Dr., Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Business Hotel in Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
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