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Super 8 Billings

2.0 of 5
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5400 Southgate Drive, I-90 W of Billings, Billings, MT 59102
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Super 8 Billings
Best prices for: 1 room 1 guest
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Ranked #30 of 50 Hotels in Billings
A recent review
3 of 5 stars reviewed 2 days ago
27kristenv Billings, Montana
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261 reviews from our community

Traveler rating
    49
    70
    68
    40
    34
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92
68
22
57
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Bristol, United Kingdom
Top Contributor
105 reviews 105 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

A relatively modern 3 storey building with lift (elevator) on a modern business park in a busy city. It could have and should have been very good. When we arrived the reception was good and we went to our room which smelled very badly. We were tired after a long drive and were anxious to settle down but this was... More 

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Colorado
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stark contrast to the pictures shown on the website. Maybe some new carpet? Not going to take off my shoes and wearing flip flops in the shower. I have been in worse, it's not bad, but it is not a comfort inn!

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Williston, ND
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hotel is in poor repair - hallway doors falling apart, carpet stained, furniture stained and worn, room not clean, tv from the 90s.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Ray B, General Manager at Super 8 Billings, responded to this review

Dear Daniel, We do apologize that you felt that the property was repulsive we do vacuum daily and shampoo our carpets monthly. We are going to be replacing the carpeting and a lot of the furniture this year. The 32" flat screens we have installed may not be brand new but they have a great picture and with Direct TV... More 

Travelers are raving about these Billings hotels

Portland, Oregon
Top Contributor
107 reviews 107 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Like most Super 8s, this one was a bit dated. But the room, for a slight ($4) extra was spacious with nice amenities - a bar; double bathroom sink, easy chair, and space. Staff was friendly. Breakfast was very basic. A quite adequate stay.

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Ray B, General Manager at Super 8 Billings, responded to this review

Dear Larry, We thank you for your quality review and are always updating to make the property even better. We have new carpeting being installed in our hallways this year and new furniture for several of our rooms. We are glad that you enjoyed one of our King Suites and hope to see you again soon. Sincerely, RayB GM More 

Sidney, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

The toilet in our room ran all night and then stopped flushing all together the next morning. Coffee pot in room was dirty. Breakfast items were not adequately stocked and had to find staff several times to get them refilled. Not the best, will stay elsewhere next time since not impressed.

Review collected in partnership with Super 8

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Ray B, General Manager at Super 8 Billings, responded to this review

Dear Elizabeth, We truly apologize for the issues you had we would have definitely taken care of those issues if we knew about them. Housekeeping has been addressed in regards to the coffee maker; and I personally spoke with our breakfast attendant in regards to stocking our product they should always be full throughout breakfast. we hope you give us... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stay at Super 8's in 6 different states at least 3/4 times a week for a reason. The people who work there. ( lots of other factors too.) The general mgr of this super 8 made such a great impression on us that we forgot to check in to our room. The rustic interior makes you want to sit... More 

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Ray B, General Manager at Super 8 Billings, responded to this review

Dear Laura, I remember speaking with you and am so thankful for your review. I am proud of the hotel and our great staff. Can I quote you on that rate increase??? Just kidding. Again thanks so much and we all hope to see you again soon. Sincerely, RayB GM More 

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