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All 42 Billings hotels »

Crowne Plaza Billings

3.5 of 5
27 North 27th Street, Billings, MT 59101
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Ranked #11 of 42 hotels in Billings
4.0 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveler rating
    31
    33
    19
    10
    7
Date Rating
FallsMotelMT
Thompson Falls, Montana
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed January 25, 2012

We drove from Denver to Billings - in the middle of January. We rolled into town at 12:30am - after driving extra slow because of icy roads. We could not have been more grateful for the excellent front desk service. The room was clean and the bed was comfortable. The only two issues we had was locating a light switch... More

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co2diva
Princeton, New Jersey
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed January 11, 2012

Like your best friend's tasteful and thoughtful guest suite - with views of the snow-capped mountains. I'm on a grueling multi-city marathon business trip and this is my favorite hotel by far. What I liked: Free prompt, helpful, friendly shuttle from airport Quick check-in Free seriously-high-speed internet Stylish, but not intimidating room - I'd love to have friends in for... More

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Maccb1971
Surbiton
Contributor
15 reviews
11 helpful votes
4 of 5 stars Reviewed January 11, 2012

Stopped on our way off to ranching. Check in was nice nd quick. Stayed in an executive junior suite which was a good size with good facilities. Walker's Americn Grill is straight across the street and worth a visit. The hotel bar is a bit too sports orientated with loud TVs, so not a place for a quiet drink. But... More

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guatekari
guatemala
Contributor
20 reviews
13 helpful votes
5 of 5 stars Reviewed January 4, 2012
1
person found this review helpful

We booked our room last minute while on our drive to big sky. We used Priceline and got a great deal. The hotel was perfect, great fitness room, perfect location. When we were leaving I noticed there were dirty underwear under the bed - not mIne, gross but we were on our way out. When we checked out the receptionist... More

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kfranken
Yellowstone National Park
Reviewer
4 reviews
5 helpful votes
2 of 5 stars Reviewed December 14, 2011
1
person found this review helpful

The very large hotel has the smallest parking lot, so one has to park in a parking garage and get the ticket validated by hotel staff, which is inconvenient. The hotel is located in the middle of downtown, so one hears traffic noise much of the time. The bathtub is very slippery when wet; I almost fell. It needs either... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
December 19, 2011

Thank you for taking the time to post your comments regarding your stay with us at the Crowne Plaza Billings. We consider all guest comments, good and bad, to be extremely valuable. Most guests enjoy the convenience of the covered parking located in the parking garage that is attached to the hotel via a skybridge. While others, such as yourself,... More

DeVe2
Grand Terrace, Cali
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed December 14, 2011

We spent almost a week at the Crowne Plaza in Billings, we has a fabulous time...We were there for a convention at the KOA Corp. Office...not only did Crowne and their staff treat us wonderfully but so did the people at the KOA Corp Office...thanks to everyone. Bill and Pam Warren More

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mtripguy
montana
Contributor
13 reviews
5 helpful votes
4 of 5 stars Reviewed December 12, 2011

Stayed at this hotel in early December.....the 23 story hotel is located in downtown and has many restaurant and drinking choices in walking distance....the place is clean, classy, business oriented. More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
December 14, 2011

Thank you for taking the time to provide your comments. We are glad you enjoyed your visit and hope to see you again very soon. Thank you, LaRell Baldwin General Manager More

ITravelMontana
Montana
Senior Contributor
38 reviews
16 helpful votes
3 of 5 stars Reviewed December 9, 2011

I had a mid-week stay. Front desk staff were minimally efficient and not friendly. I had a conference booked and multiple attendees commented on how un-caring the desk staff seemed. Event staff were quite good for serving meals and set-up. I am a Priority Club Platinum level and received no perks. That was one of my reasons for choosing this... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
December 19, 2011

Thank you for your comments regarding your recent stay with us. We appreciate all guest comments and welcome any opportunity for improvement. I have reviewed your comments with our front desk team. As a Platinum level Priority Club member, you are indeed entitled to an upgraded room type, provided the hotel has availability to do so. Unfortunately, the night of... More

Fiona019
Edinburgh. Scotland
Senior Contributor
21 reviews
22 helpful votes
5 of 5 stars Reviewed November 24, 2011
2
people found this review helpful

On arrival we were lucky enough to get parked outside - but there is plenty of (free) parking across the road - and there is a bridge that brings you into the hotel Checked in quickly - Staff very nice We were given a room next to the gym and it looked out onto the flat roof with what we... More

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CrownePlazaHotel, Manager at Crowne Plaza Billings, responded to this review
November 27, 2011

Thank you for your comments from your visit in November. We appreciate your feedback and have passed along your comments to the departments. We are glad to hear that you enjoyed your visit and we hope that when your travel brings you back to Billings you will once again allow us to serve you. Thank you, The Hotel Mangement More

dooandherb
Florida
Senior Contributor
49 reviews
36 helpful votes
4 of 5 stars Reviewed November 15, 2011
1
person found this review helpful

The hotel is located in "downtown" Billings. About 15 minute drive from the airport. The shuttle driver was very engaging and filled us in on some things to do in Billings. Check in was fast, efficient and friendly which set the tone for the whole visit. The room was clean and well layed out. The bed, linnens and amenities were... More

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CrownePlazaHotel, Manager at Crowne Plaza Billings, responded to this review
November 17, 2011

Thank you for your feedback regarding the Crowne Plaza Billings. We appreciate that you took the time to let us know how we are doing. We have passed along your comments to our team members and thank you for your kind words. We hope that when your travel brings you back to Billings you will once again allow us to... More

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Crowne Plaza Billings Also Known As

  • Billings Crowne Plaza
Address: 27 North 27th Street, Billings, MT 59101

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