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All 45 Billings hotels

Econo Lodge

2.0 of 5 Hotel   |   5425 Midland Road, Billings, MT 59101 (Formerly Kelly Inn)
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Ranked #30 of 45 hotels in Billings
A recent review
5 of 5 stars reviewed 3 days ago
Driver6179 Billings, Montana
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125 people have reviewed this hotel

Traveler rating
    33
    29
    18
    11
    34
See reviews for
42
29
10
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Billings, Montana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Awesome place to stay, great staff, clean place nice location, nice tv, clean toilets, good place to spend the nite. Front ladies are really easy on the eyes. Location easy off interstate 90. Don't know what else to say.

Was this review helpful? Yes
Casper, Wyoming
1 review
1 of 5 stars Reviewed 3 weeks ago

We checked into our room to find that the room had NOT been cleaned. There was trash on the floor (not vacuumed), leftover food in the mini fridge, open bar of used soap in the shower and when we climbed in bed there was hair in our beds. This tells me that the bedding hadn't been changed since the last... More

Was this review helpful? Yes
Lori N, Guest Relations Manager at Econo Lodge, responded to this review

Dear Valued Guest, Thank you for leaving a comment on Tripadvisor. We have tried to contact you directly. Please feel free to contact me regarding your issues and concerns. I sincerely apologize for the issues you endured during your stay. More

Circle, Montana
1 review
4 of 5 stars Reviewed March 14, 2014

My husband and I stayed here the night of March 12, 2014. The staff were friendly and helpful. The room was clean and the bed comfortable. The only down side was the noise from the Interstate. The free breakfast in the morning was also good. We will stay here again.

Was this review helpful? Yes
Lori N, Guest Relations Manager at Econo Lodge, responded to this review

Dear Valued Guest, We thank you for your comment on tripadvisor. We strive for guest service excellence. We know the value of customer service. We look forward to your return at the Econolodge. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 24, 2014

My husband and I stayed for one night. we liked this hotel. Staff were very nice and helpful. the room is clean and quiet, the jocose is clean, it open from 7am - midnight. If we stop again in Billing we will stay there again.

Was this review helpful? Yes
EconoLodgeBillings, General Manager at Econo Lodge, responded to this review

Dear Rola D, Thank you for taking the time to leave a comment on TripAdvisor, we greatly appreciate your positive review. We strive to make sure every need is met and satisfied when staying at the EconoLodge. We hope to see you soon; and again, thank you for choosing to stay with us. Samantha C More

Silverdale, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 24, 2013

I stopped in this place looking for a weekly room on Dec. 21st. I'm very sorry I did. The young girl who claimed to be the manager was disrespectful to me (I'm 54 yo), rude, ill-mannered, and extremely unprofessional. She tried to charge me much more than the rate listed on their web page and when I disputed that she... More

Was this review helpful? Yes 4
EconoLodgeBillings, Guest Relations Manager at Econo Lodge, responded to this review

Dear Timothy, I’m very sorry for the late response, it seems that we were having some issues getting our response to post. We did review our security cameras and seen the event you described as well as who the guest service agent who treated you poorly was. She was not the General Manager of the hotel, and I'm unsure of... More

1 review
5 of 5 stars Reviewed December 1, 2013 via mobile

The staff were very polite, helpful, and courteous. The general manager was especially polite and showed interest in my travels, which made me feel extra welcome. I thoroughly enjoyed the great breakfast and the wide variety of channels on tv. I am definitely going to make my go-to traveling hotel Economic Lodge from now on whenever possible. Thanks, you're awesome!... More

Was this review helpful? Yes
EconoLodgeBillings, General Manager at Econo Lodge, responded to this review

Dear Michael M, Thank you for taking the time to respond to TripAdvisor, we greatly appreciate your reivew. Speaking on behalf of our team, we love taking great interests in our guest travels. The saying is true when spoken"Our home is your home" and our goal is to make sure you are welcomed and satisfied in everyway while staying at... More

Gardiner, Montana
1 review
5 of 5 stars Reviewed November 16, 2013

They had very good customer service. (and being a front desk agent myself, I rely on good service). The room was clean and cozy and bed was comfortable. I stay here anytime I am in town. Breakfast was good and the eating area was clean.

Was this review helpful? Yes
EconoLodgeBillings, General Manager at Econo Lodge, responded to this review

Dear Shawnee351, Thank you for taking the time to respond to TripAdvisor, we greatly appreciate your positive review. We strive on keeping our guest happy and satisfied at all times. We have improved our breakfast and I'm glad to hear that our new items are working out well! We hope to see you in the near future; and again, thank... More

El Paso, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 12, 2013 via mobile

First of all. They made it an inconvenience for me. I had a great deal of baggage and luggage. The owner/manager was very rude to me. I needed a lift to the kenworth dealership. Only a 1/4 mile away to take all my luggage. They would not shuttle me there (same street). When I said that I was going post... More

Was this review helpful? Yes 2
EconoLodgeBillings, Guest Relations Manager at Econo Lodge, responded to this review

gilbie40, Thank you for taking the time to let us know about your stay with on TripAdvisor, we really appreciate it. Unfortunately we are not staffed to be driving guests around, however we do have a shuttle service but it does require a 24hr advance schedule. We would have been more than happy to call a cab for you. You... More

glendive
1 review
4 of 5 stars Reviewed November 10, 2013

very good service excellent location for the places that we needed to go to. continental breakfast was hot staff very friendly and accomadating bed were comfortable rooms clean I would stay here agaIn I like the double doors one to office other to outside

Was this review helpful? Yes
EconoLodgeBillings, Guest Relations Manager at Econo Lodge, responded to this review

tsleeth, Thank you for letting us know about your stay on TripAdvisor, we really appreciate you taking the time out of your day. We are so glad to hear that you enjoyed your stay with us! We just replaced all of our beds and improved our breakfast. I'm very glad to hear that the new items are working out well!... More

Boissevain, Canada
1 review
4 of 5 stars Reviewed October 26, 2013

We had a quick and courteous check-in and out. The room was clean and we really appreciated the wi-fi in the room without needing a code. The hot tub was really nice and hot - felt extremely good after a day of travelling. We enjoyed the breakfast selections and the private and clean eating area.

Was this review helpful? Yes
EconoLodgeBillings, Guest Relations Manager at Econo Lodge, responded to this review

Carol U, Thank you so much for taking the time to let us know about your stay with us on TripAdvisor, we really appreciate your positive feedback on our hotel. We train our staff to check guests in and out as quick as possible, because we know that being on the road can be draining. The breakfast room use to... More

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Additional Information about Econo Lodge

Also Known As:
Kelly Hotel Billings
Address: 5425 Midland Road, Billings, MT 59101 (Formerly Kelly Inn)
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 45 hotels in Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge 2*
Official Description (provided by the hotel):
The Econolodge is conveniently located off of exit 446 off of Interstate 90. Fast food as well as family dining are within a 5 block radius. We are centrally located to shopping and Billings area attractions. We are pet friendly, offer a free shuttle to and from the airport, free wi-fi, guest laundry services, free continental breakfast, expanded cable and have an indoor jacuzzi and outdoor pool. ... more   less 
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