We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Billings hotels

Holiday Inn - The Grand Montana Billings

3.0 of 5 Hotel   |   5500 Midland Road, Billings, MT 59101
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn - The Grand Montana Billings
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Holiday Inn - The Grand Montana Billings to your Saves list
47%
Ranked #31 of 48 Hotels in Billings
A recent review
4 of 5 stars reviewed 1 week ago
ManyRoadsTraveled Powell, Wyoming
Write a Review

263 reviews from our community

Traveler rating
    62
    59
    68
    42
    32
See reviews for
58
49
15
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (55)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (44)
All months
brisbane
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

What disgusting place, nothing worked, room smelled of rotting food, bathroom door hanging off, someone came and looked at it, said they would be back, never saw them again. There are plenty of other hotel in the area,choose one of them.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I am surprised this hotel still keeps their franchise. It is run down, has a bad atmosphere but nothing compares to the rooms. The toilet didn't work on my room, so before going to the airport to pick up my girlfriend I asked the receptionist if it could get fixed. She said: no problem, before you come back it will... More

Was this review helpful? Yes 1
Powell, Wyoming
Top Contributor
68 reviews 68 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a very nice room. They upgraded our room without even us asking. We had a upper room and a great view. The interstate was right there but we did not notice the noise. This place is bigger then you expect so if you walk around to the restaurant you will be amazed. The pool area was a ways... More

Was this review helpful? Yes
Houston, Texas, USA
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights for business meetings. The exterior of the tower portion of the hotel appeared to be in good condition, but there is an older part of the hotel attached that appeared to be in poor condition. I was sorely disappointed upon entering the hotel. The carpets in the hallways, guest rooms, and meeting rooms are... More

Was this review helpful? Yes
Hampshire, Tennessee
1 review
1 of 5 stars Reviewed 2 weeks ago

Building looked great. I checked in only to see it's not what is advertised. I thought I would be staying in the same building as check in. Check in staff were great but were unable to give me a nicer room. I only stayed because of my company making our reservations there. Food was ok but not great for the... More

Was this review helpful? Yes
Great Falls, Montana
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Holiday Inn Grand in Billings MT many times. To included several extended stays on business trips. Each time the staff at the Holiday Inn Grand has made my trip a first class experience. From doing everything they can to accommodate my long list of requests to giving me consistent friendly service and pausing to ask... More

Was this review helpful? Yes
Newport, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night, which was ok. Check in was smooth and quick, as was check out. Did go to use the hotel restaurant but it was empty, not a good sign. Did not have any major issues as stated on other reviews. Our room came with a very deep Jacuzzi. Unfortunately the water pressure was so weak we would have... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Dear USArover1960, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding your check in experience. However, we’re sorry we fell below your expectation regarding the restaurant ambiance and the water pressure. We will address these concern. I assure you the feedback of... More

Birmingham, Alabama
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff here is very friendly but the hotel is not the best. The computers are totally inoperable due to virus corruption, I spoke to the staff and they sent their staff IT person to help. The poor guy didn't even have administrative rights to clean the computers, so I couldn't print boarding passes or look up any directions to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Dear Rob H, Thank you for writing a review following your recent stay. Your kind words intended for the staff is very much appreciated. On the other hand, we would like to apologize for the inconvenience you have encountered regarding our business center. We strive to ensure that our facilities are well maintained, therefore we are sincerely concerned that this... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

From the hair left on the bathroom sink to the rude bartender, I should've known better than to ever stay at a holiday inn again. It was filthy and the staff was rude to say the least. The bartender in the "pub" was probably the worst server I've ever had. I'd rather have stayed in a tent.

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Hello TKraemez, Thank you for your review. I would like to apologize for these problems listed. I will be sure to follow up with the department heads regarding all of this. Your information is valuable to me. We strive to provide the best service possible. I would like to help you out with this. We have a " Guest Experience... More

Jackson, Minnesota
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was excited to stay at this hotel on a trip back from Canada, the entrance is grand and the interior is immediately impressive, but that's where it started to go downhill for me. The rooms we were assigned to were about a 1/4 mile away from the front desk, past the restaurant, down about 4 hallways, up some stairs... More

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Hi PhiK03, Thank you for taking your time to write a review based on your last stay with us. Please accept my sincere apologies for the short falls you encountered during your stay. Your comment is very valuable to me and helps provide information on area's in need. I would also like to apologize for the long walk to your... More

Do you own or manage Holiday Inn - The Grand Montana Billings?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn - The Grand Montana Billings? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn - The Grand Montana Billings

Address: 5500 Midland Road, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn - The Grand Montana Billings 3*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Travelocity, Orbitz, Expedia, BookIt.com, Hotels.com, Agoda, Odigeo and Tingo so you can book your Holiday Inn - The Grand Montana Billings reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Billings Holiday Inn
Holiday Inn Billings

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (10)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Holiday Inn - The Grand Montana Billings

Enlarge Map