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All 49 Billings hotels

Holiday Inn - The Grand Montana Billings

3.0 of 5 Hotel   |   5500 Midland Road, Billings, MT 59101
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Ranked #30 of 49 Hotels in Billings
A recent review
5 of 5 stars reviewed 1 week ago
Jennifer W Bismarck, North Dakota, United States
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274 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bismarck, North Dakota, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed staying at this hotel a lot. The staff was so very friendly and they are pet friendly which is awesome and the made it a point to put us in a room on the first floor and close to one of the many exits so we could take our dog out when needed!! The food at the Yellowstone... More 

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Green Cove Springs, Florida
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this property many times over the last few years. This is a very large hotel with a restaurant bar and a casino. This hotel is older,but well maintained and has a very large parking lot. This hotel is conveniently located right off of I 90.

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Boise, Idaho
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 14, 2014

I stopped over here after a long drive traveling on business. The hotel staff was friendly and knowledgeable. The room was clean when I arrived after traveling up several floors in their glass elevator ovelooking the large common area and restraunt which was uniqe for a Holiday Inn. The hotel was a few decades old, but well kept and the... More 

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Montana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed November 4, 2014

I stay here frequently when in Billings. This hotel is fine. I won't spend more than $100 to stay here. I typically book it via Priceline and book it for $69-$89. Some rooms are better than others. The staff is extremely helpful and willing to move you if your room isn't satisfactory. We even had the *08 room on two... More 

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IHGCare, Guest Relations Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Dear MontanaJoyce, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked our hotel facility and helpful staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry that your... More 

Mission, Canada
Top Contributor
100 reviews 100 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 27, 2014

Stayed Aug. 23. This hotel has an atrium with glass elevators in the middle so you can look down on the lobby. With a large group of us arriving at once, the front desk staff were absolutely wonderful - very patient and took time to explain everything. We had a very large room on the top floor. King size bed... More 

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Appleton, Wisconsin
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 26, 2014

Attracted by nice looking tower in front and then placed in two story motor lodge in back. It was clean and quiet, but worn. Not the Holiday Inn quality I'm used to. Location is good. Many restaurants to the north.

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IHGCare, Guest Relations Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Dear tripper9930330, Thank you for taking the time to review our property. It's great to hear that you liked the overall cleanliness and convenient location of the hotel. We are committed to providing our guests with the highest quality services and facilities. I am sorry that you found the facility worn out. Please accept our sincere apologies for any shortcomings... More 

Montana, USA
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 16, 2014

I've stayed here three times over the past year. It is a somewhat shabby older Holiday Inn but it is serviceable for the most part. What is truly miserable about this hotel is their internet service or rather lack of it. My first two trips, the access was slow and glitchy. This time it seems to be truly taking its... More 

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IHGCare, Guest Relations Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Dear GulchFamily, Thank you for sharing your experience with us. We appreciate you taking the time to help us improve our guest services. I sincerely apologize for the inconvenience our internet service has caused you. We regret that this aspect has negatively impacted your overall experience with us. This is definitely not up to our standards as we always strive... More 

New Jersey
Contributor
19 reviews 19 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 8, 2014

Checked in this hotel at night and stayed one night before heading out to Yellowstone. I thought it was decent stay. After I checked in, I went down to the little casino inside the hotel to play video poker, the bartender came over immediately and asked me if I wanted a drink. I thought that was good service. After video... More 

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Winnipeg, Manitoba, Canada
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 5, 2014

I landed here on a Priceline Express Deal. This was the dud one gets at times when booking blindly. Pictures imply rooms around a majestic atrium but the room I was given was in an annex that was a labyrinth of musty hallways. The room was dated but serviceable and the bed/mattress was good for which I was grateful. Sound... More 

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IHGCare, Guest Relations Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Dear another-ol-phAr, Thank you for taking the time to express your thoughts and concerns. I am sorry you did not find our hotel to your liking. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. While we understand that your stay was not 100% satisfactory, we... More 

The Black Hills, South Dakota
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 4, 2014

It was a Grand hotel, once upon a time. I thought Holiday Inn had standards. Really it was a beautiful hotel and the people could not have been nicer.My problem was the dirt and dust. I was there 3 days 2 night and NOBODY wiped ANYTHING down, or vacuumed. The room was clean but old carpet and fixtures. They have... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn - The Grand Montana Billings, responded to this review

Dear mary t, Thank you very much for writing a review about our hotel. I really appreciate that feedback you have given us as we are always looking for ways we can improve. We take great pride in having a clean hotel and are committed to providing our guests with the highest quality services. We are sorry that you found... More 

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Additional Information about Holiday Inn - The Grand Montana Billings

Address: 5500 Midland Road, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn - The Grand Montana Billings 3*
Number of rooms: 317
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Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Billings Holiday Inn
Holiday Inn Billings

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