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All 45 Billings hotels

Billings Hotel & Convention Center

3.0 of 5 Hotel   |   1223 Mullowney Lane, Billings, MT 59101
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Billings Hotel & Convention Center
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Ranked #21 of 45 hotels in Billings
A recent review
4 of 5 stars reviewed 2 weeks ago
Jack S Denver, Colorado
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13 people have reviewed this hotel

Traveler rating
    8
    1
    1
    2
    1
See reviews for
5
Couples
0
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Denver, Colorado
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A good clean Hotel and has good facilities for a convention. Lacks any type of breakfast included in the price. Excellent lobby area. Swimming pool good and hottub as well. Located right next to the Howard Johnson.

Was this review helpful? Yes
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

Thank you for writing about your stay at our hotel. I am sorry we do not offer a free breakfast, as we are a full service hotel with a 3 meal restaurant, lounge and casino. We offer a wonderful variety of menu items at a very reasonable price. I do hope you will consider us again on your next trip... More

Billings, Montana
1 review
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel for business and personal travel. They have great food, excellent service, and the newly remodeled rooms are beautiful. In addition they have an indoor waterslide and pool that the family really enjoyed. After the kids are settled in they have a great Casino for Mom and Dads' enjoyment. Also, it has great access off... More

Was this review helpful? Yes
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

Thank you for taking a few minutes to write such kind words about our hotel. I will be sure to pass them along to all of our staff to read. I do hope you enjoyed some time in our casino and went away with a few extra dollars in your pocket. We hope to have you return very soon. Thank... More

Bigfork, Montana
1 review
5 of 5 stars Reviewed 3 weeks ago

I just got back from a trip to Arizona. We stayed at the Billings Hotel for 2 nights on the way to Arizona and again on the way back to Montana. The room was very comfortable. The beds were like I have at home...very comfortable. The bath was nice and clean with new tile. The service was great. The staff... More

Was this review helpful? Yes
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

Thank you for taking to time to review our hotel on here. It means a lot to us when people take the time to write encouraging words about the hotel and staff. Thank you again for the kind words. We look forward to having you stay with us on your next trip to Billings. Ron Spence GM More

Bellingham, Washington
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Bad, just bad. The property appears to be an old Clarion Hotel as evident from the back side of the current signage. As I lay on my bed looking at the ceiling, I wondered just what shape it was in when the current owners took it over. The ceiling looked like it may have collapsed and been fixed, poorly I... More

Was this review helpful? Yes
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

I had an opportunity to correspond with this guest after reading his review. I do appreciate him taking the time to respond back to me and inform me of his concerns. He was, unfortunately in one of rooms that have not been renovated yet. We are in the final states of a 5 million dollar renovation of the hotel that... More

Littleton, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

You can sum it all up with one word! WOW! The staff and management team are the most helpful people I've ever ran across! Every employee I encountered went out of their way to assist me and whatever I needed. Starting from the time that I called the hotel for their free shuttle to pick me up at the airport... More

Was this review helpful? Yes 1
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

I can only say WOW....thank you for such kind words. I will be sure that our entire staff sees the great things you wrote about the Billings Hotel and Convention Center. We hope to have you back as our guest very soon. Ron Spence GM More

Bozeman, Montana
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 3, 2014

The place is run down and in need of a serious overhaul. My wife and I and young kids stayed because of the water slide. After one quick look around the pool I could clearly see that it hadn't been cleaned in a long time. There were stains in the hot tub and water slide that had to have been... More

Was this review helpful? Yes 10
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

I am sorry you did not find our pool area up to your standards. We did have an issue over a 2 day period with the boiler/heater in our pool. It has since been repaired and we do not expect to have these issues again. Your comments about the pool are not being cleaned correctly have been addressed by our... More

Bismarck, North Dakota
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2014

Room was clean, but nothing special. Older style bedding, but no complaints about mattress or pillow quality. The walls are paper thin and you can hear everything in the rooms next to you. The public areas were less than average. The hallways had a terrible smell and look to need an update. If you can get it for cheap, it's... More

Was this review helpful? Yes 1
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

I am sorry your stay was mediocre. We are in the final stages of renovating all of our guest rooms with new tile bathrooms, beds, bedding, drapes and microwave/fridge units. While under renovation, our hallways have had the construction crews underfoot, thus a mess at times. We hope to have this all completed in the next few weeks. We hope... More

Miles City, Montana
1 review
5 of 5 stars Reviewed February 28, 2014

After my wife surgery the staff was very considerate and helpful during our stay. Our meals were delicious and our room had a fridge and microwave which was very nice. The room was clean, warm and cosy. When in Billings the Billings Hotel & Convention Center will be our home away from home.

Was this review helpful? Yes
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

Thank you for taking the time to write about the hotel. We hope your wife is doing well and look forward to you staying with us again soon. Ron Spence GM More

Billings, Montana
1 review
5 of 5 stars Reviewed February 28, 2014

My sister and mother recently stayed at the hotel while my Dad was in the hospital in Billings. They found the staff very helpful. They even offered to get my elderly Mother back and forth to the hospital. My family found the hotel very clean and comfortable. The restaurant was very convenient, good value, and very tasty. Since I didn't... More

Was this review helpful? Yes
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

I thank you for your kind words. I will be sure to pass them along to the staff. We will be looking forward to your mother staying with us later this year. Ron Spence GM More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 19, 2014 via mobile

Service was slow for checking in, the room was clean but trying to sleep was a nightmare the beds were so uncomfortable I was in pain trying to sleep on top of the constant screaming and door slamming that was going on down the hallway. Upon alarm going off I tried to get out of bed and cried in pain... More

Was this review helpful? Yes 2
RLS7777, General Manager at Billings Hotel & Convention Center, responded to this review

I am very sorry to hear you hand an unpleasant stay at our hotel. I would ask that you contact me to discuss the room you were in. We have been in the process of replacing all of our beds and are in the final stages this month of having new beds in all of our rooms. Again, I apologize... More

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Additional Information about Billings Hotel & Convention Center

Also Known As:
Billings Hotel Billings
Billings Hotel And Convention Center
Billings Hotel
Address: 1223 Mullowney Lane, Billings, MT 59101
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 45 hotels in Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — Billings Hotel & Convention Center 3*
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