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Best Western Clock Tower Inn


Hotel class 2.5 of 5
2511 1st Ave. N., Billings, MT 59101
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Reviews you can trust

73% Recommend
4.0 of 5 stars 26 reviews
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All (26)
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4 of 5 stars
braumeister   27 contributions
Cincinnati, Ohio
Oct 15, 2009 | Trip type: Solo travel

Somehow, I expected a quieter location, but this place is right downtown across the street from the bus station. it's what I think of as old-fashioned California style, with most rooms upstairs over carport-type parking. That said, it was certainly pleasant, and the rooms were not noisy at all. The staff was extremely friendly and accommodating, and I had no... more

Management response from
urbanrhythem, Manager

Our property was originally built in the late 1960's with our pool area built 3 years after the original building. As of 2007 we have just completed a multi million dollar renovation, and are now in the process continuous room updates to keep guests such as yourself happy and pleasantly surprised. Thank you for taking time out of your day...

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3 of 5 stars
PennieCairns   1 contribution
Cairns
Oct 15, 2009 | Trip type: Couples

It is 7a.m. and someone is vacuuming in the corridor outside our room! This hotel is very disappointing. Our room is dingy and I was cold last night. You couldn't seem to turn up the heating and there was no extra blanket. more

Management response from
urbanrhythem, Manager

Thank you for taking the time to evaluate our property. I am truly sorry to hear your stay was less than enjoyable and may cause you to disregard Best Westerns, as well as our property. With regards to your comments the heating and cooling is controlled by our Energy Management System which is part of our conversion to green technology....

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4 of 5 stars
2DogsCalgary   29 contributions
Calgary
Sep 23, 2009 | Trip type: Couples

We chose the Best Western Clock Tower Inn because it has one of the few outdoor pools in Billings. We were not disappointed! The facility has been recently renovated. Our two bedded room had an unusual configuration -- it seemed to have originally been two rooms with a wall removed making it very spacious. The front desk staff wear Hawaian... more

Management response from
urbanrhythem, In-House Coordinator

Thank you very much for your posting. Here at the Best Western ClockTower Inn we try to make every guests stay an enjoyable one whether they have two legs or four paws. Once again thank you for taking time share your experience.

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3 of 5 stars
flos   103 contributions
Guildford, UK
Sep 1, 2009 | Trip type: Couples

Perfectly happy with our stay at the Best Western Clocktower. Centrally placed right downtown even if being right opposite the men's and women's shelters and Bus Station doesn't seem to be the dream location! Don't be put off though as the staff are really friendly and the rooms are huge, clean and comfortable. Big TV and vanity area are pluses... more

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2 of 5 stars
Gracie42Wisconsin   2 contributions
Wisconsin
Aug 2, 2009 | Trip type: Couples

Was very disappointed with this one. Front desk staff were friendly and helpful, but the rooms were not well-kept. Carpeting was dirty, the room (which was non-smoking) smelled strongly of smoke mixed with cheap air freshener, and although the fixtures in the newly remodeled bathroom (which was nice) were sparkling, there was hair in the tub. It was not head... more

Nice
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5 of 5 stars
philosopherkingtomas   4 contributions
montana
May 29, 2009 | Trip type: Solo travel

Nice hotel, clean and friendly, just ignore the street people nearby. close to a lot of nice restaurants (walkers, rex, montana avenue restaurants) and fun bars on montana avenue and four breweries. good location, maybe a little overpriced compared to crowne plaza. more

Good Choice
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4 of 5 stars
msa176   9 contributions
San Jose, CA
Mar 12, 2009 | Trip type: Family

My daughter and I stayed here 2 nights while we attended Rocky Mountain College’s open house. First, all the front desk staff were great. Actually everyone in this town were very friendly. Not something I’m use to coming from the San Francisco Bay area. Their facilities include a pool and sauna, which were both closed. The pool was close due... more

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4 of 5 stars
teacup610   27 contributions
texas
Feb 14, 2009 | Trip type: Couples

Quiet place and seems to have undergone a renovation in the last few years.Clean rooms and great service to/from the airport. Try Stella's next door for a really good breakfast. more

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4 of 5 stars
ak4508   4 contributions
Eagle River, AK
Oct 17, 2008 | Trip type: Couples

This is a nice hotel close to great restaurants. Each door opens to the outside, which I normally wouldn't like as a single gal traveling. Since I was with my husband and dog, no problem. Jake's steakhouse is just a block away which was a terrific dinner and Stella's next door offered a terrific breakfast. The room was clean and... more

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5 of 5 stars
kencolian   20 contributions
Cleveland, Ohio
Aug 24, 2008 | Trip type: Family

We spent one night prior to an early AM flight. The evening desk staff were helpful and very patient ith our requests. Great beds, slept well. more

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Best Western Clock Tower Inn Also Known As

  • Best Western Billings
  • Best Western Clock Hotel
  • Billings Best Western
Address: 2511 1st Ave. N., Billings, MT 59101