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BEST WESTERN PLUS ClockTower Inn

3.0 of 5 2511 1st Avenue N, Billings, MT 59101-2320
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Certificate of Excellence 2014
BEST WESTERN PLUS ClockTower Inn
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BEST WESTERN PLUS ClockTower Inn
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467 reviews from our community

Traveler rating
    241
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    54
    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Butte, Montana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Best Western Clock Tower in downtown is my favorite hotel when I'm in Billings. Great staff; clean rooms with amenities galore. Close to everything downtown. Walk to the best restaurants and bars in the downtown area.

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Helena, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Wasn't expecting a 'motel' type of facility with outdoor doors, but turned out to be great. Stayed in December, was no problem. Rooms were in great shape, seemed brand new, very quiet. Location can't be beat - were able to walk to a great dinner a block away, and breakfast right next door. Both with discounts from our hotel. Would... More 

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at the BW Plus Clocktower Inn several times and my experience only keeps getting better. I feel welcomed and when I arrive any special request I may have has already happened. I appreciate the customer care.

Review collected in partnership with Best Western

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcome. Thank you again for your comments and for staying with us.... More 

Glenrock, Wyoming, United States
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband made the reservation for me because I was going to see a friend that wasn't expected to live. They gave us a special rate that helped so much! I was able to get a ground floor room which was great for coming and going. The sink is separate from the toilet and shower which I like. There's Wi-Fi... More 

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

You sure know how to put a smile on our faces. We can't thank you enough for taking the time to fill out such a wonderful review of your stay. I can assure you, we love having you as our guest just as much. We are looking forward to seeing you again!  More 

Panama City, Panama
Top Contributor
64 reviews 64 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Apparently they lost our prepaid reservation, but honored it based on the confirmation I presented. To acknowlege their error, they provided a free full breakfast at their next door excellent breakfast restaurant! More than compensated for the hassle at check-in. Room was neat, clean and provided all the amenities promised. Would stay there agin!

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel and if we make an error we always want to correct it in a manner which will turn a possible negative experience into a positive one. We hope to... More 

Miles City, Montana
1 review
5 of 5 stars Reviewed 3 weeks ago

I agree that It's a very nice hotel with excellent Front Desk service -Misook & Nancy they are so nice pleasant and helpful ... Also, Airport ride back and forward with covered free Park n Fly. The bed is updated new and comfortable. Great location and great stay. would recommend and return again. It's a very nice hotel.

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit.  More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

The front desk is always pleasant and helpful. The beds are new and comfy. The rooms have been updated in the last couple of years and are very nice. The little things in the room make it very comfortable. A lap pad for laptops, books, paper work; a refrigerator, complimentary in-room coffee, covered parking available And Stella's restaraunt. Our favorite... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

You are such a Great customer and we appreciate your patronage. Thank you for taking the time to leave us a TripAdvisor review.  More 

United States
2 reviews
5 of 5 stars Reviewed November 18, 2014

Excellent service by all members of staff. Everyone went above and beyond to ensure all of our comforts were met. Flight delays caused a last minute change in reservations at no additional cost. We had problems with the remote, I called and before I hung up the phone, maintenance had it fixed. I like tea, the maid made sure we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcome. Thank you again for your comments and for staying with us.... More 

Sheridan
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 10, 2014

We stay at the Clocktower Inn in Billings, Mt every time we head up that way.....It is such a nice, clean property to stay at......the staff at this hotel is 2nd to none.....the hotel is located downtown near several wonderful restaurants.....Jake's & Walkers Grill to name a couple....if you show your room key at Stella's (next door) Jake's etc, you... More 

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcome. Thank you again for your comments and for staying with us.... More 

Buffalo, Wyoming, United States
1 review
5 of 5 stars Reviewed November 6, 2014

This hotel is very clean and comfortable. Even the outside entrances are clean. The flowers everywhere are beautiful and it was nice and quiet. It is easy walking distance to many nice restaurants and you get a discount to eat at Stellas right next door for breakfast which was delicious!

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great "walkability". We know there are many choices in Billings for travelers and we hope you will choose to stay with us again. More 

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Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Avenue N, Billings, MT 59101-2320
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS ClockTower Inn 3*
Number of rooms: 126
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#6 Business Hotel in Billings
#7 Family Hotel in Billings
#11 Romantic Hotel in Billings

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