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All 48 Billings hotels

BEST WESTERN PLUS ClockTower Inn

3.0 of 5 Motel   |   2511 1st Avenue N, Billings, MT 59101-2320
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Ranked #10 of 48 Hotels in Billings
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Craig C Holmes Beach, United States
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435 reviews from our community

Traveler rating
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holmes Beach, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed here twice, once at the beginning of our trip and once at the end of our trip. This is a nice place to stay, close to the airport, good beds and decent updates. Parking is very tight. Definitely eat at Stella's, which is just across the parking lot.

Review collected in partnership with Best Western

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Pasadena, California, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice stay! The in-room coffee was delicious and the bed was VERY comfortable. The front desk staff was friendly and even adjusted my rate (without asking) when they found out I was there for the Montana Marathon. Good downtown location, walkable to many great eateries.

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay!  More

Reno, Nevada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Great location for access to downtown spots; terrible location if you want to sleep!! My room was literally ON a busy downtown street, with cars, trucks, motorcycles, ambulances and airplane noise all night! Room was Very small; bathroom was TINY! Carpet was filthy! Exhaust fan squealed; heart lamp timer stuck. NO breakfast (like most motels have today). High priced for... More

Review collected in partnership with Best Western

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

I am very sorry that aspects of your stay were not satisfactory. I have also brought your feedback to the attention of our owner who will be going over your comments so that we can improve our level of service.  We strive to offer the highest quality of accommodations and service for all of our guests, and appreciate your comments... More

Kalispell, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel is clean, rooms little noisy and the bed was really uncomfortable. Was attending an event at the Metrapark and was promised a shuttle to a from the event (this was verified three times during the stay) and when we called for the shuttle was told no they only shuttle to the airport. Only reason we stayed at hotel was... More

Review collected in partnership with Best Western

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Rachale H, As mentioned in a direct email to you we dropped the ball which should not have happened. I have discussed this with our maintenance and front desk managers so we can learn from this mistake on our part and use it create a better experience for our guests in the future. Once again I truly am sorry about... More

Fallbrook, United States
1 review
2 of 5 stars Reviewed 1 week ago

We were dissapointed with this hotel - room noise from above room in the middle of the night, no beverage, including water, and no breakfast. Parking is cramped. Bed was very comfortable and the room was very clean. Hotel staff was pleasant.

Review collected in partnership with Best Western

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

I am very sorry for the noise you experienced above you as we want every guests stay to be a pleasant one which is why we take noise complaints very seriously. I do apologize you were not directed the complimentary coffee and water stations in the lobby as they are available to all our guests throughout the day. I am... More

Gulf Breeze, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised with my stay and would recommend it highly...very convenient to everything downtown and airport. Room was very clean, bed comfortable and the staff was professional. Stella's is great.

Review collected in partnership with Best Western

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcome. Thank you again for your comments and for staying with us.... More

edwards, colorado, United States
1 review
5 of 5 stars Reviewed 1 week ago

The quality of the property and of the rooms is the highest possible. Attention to detail, such as a sanitized remote for the TV, double sheeted bed coverings, etc., was much appreciated. The flowers and appearance of the grounds were very appealing. And the associated breakfast and lunch restaurant was excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit.  More

Indianapolis, Indiana
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here two different nights on this trip. Staff is very friendly and the shuttle from the hotel is very helpful. Located downtown and somewhat difficult to get to. The rooms are clean but to me outdated. The bottom floor was convenient but noisy. It is located in the city center.

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

I am very sorry that aspects of your stay were not satisfactory. I have also brought your feedback to the attention of our owner who will be going over your comments so that we can improve our level of service.  More

Proctor, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great room -- spacious, terrific bed, very clean. Staff was friendly and helpful. Stella's restaurant was very good for breakfast. Will definitely stay there next time we're in Billings and we will recommend to others.

Review collected in partnership with Best Western

Was this review helpful? Yes
In-House_Coordinator, Owner at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for taking a moment to comment on your recent experiences at the BEST WESTERN PLUS ClockTower Inn . I am very glad to hear that you enjoyed the furnishings and amenities in your room and that you had a pleasant breakfast experience at Stella's Kitchen & Bakery. Thank you again for your comments and for staying... More

Middletown, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was downtown and that made it central to the restaurants and shopping. The staff helped with directions and advice about walking the ridge line near the city. The restaurant next door was excellent for breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great "walkability". We know there are many choices in Billings for travelers and we hope you will choose to stay with us again. More

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Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Avenue N, Billings, MT 59101-2320
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS ClockTower Inn 3*
Number of rooms: 126
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western

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