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BEST WESTERN PLUS ClockTower Inn

#10 of 50 Hotels in Billings
Certificate of Excellence
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2511 1st Avenue N, Billings, MT 59101-2320
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS ClockTower Inn
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BEST WESTERN PLUS ClockTower Inn
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520 reviews from our community

Traveler rating
    270
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    56
    23
    17
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122
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140
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Medicine Hat, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Best Western Plus ClockTower Inn is right downtown. When we first drove up we weren't impressed with the parking. There were sirens going and we thought we'd be awake all night. However, when we got into our room, we found it to be up to date and clean. The staff were also very pleasant and we did not hear... More 

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Conifer, Colorado
2 reviews
5 of 5 stars Reviewed 1 week ago

This place is always a reliable stop. Clean rooms that are very quiet, Great comfortable beds, The staff is always friendly, and ready to help in any way they can. And good food within a short walking distance.

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Livingston, Montana, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location and fantastic remodeled baths with double head showers. Surprisingly quiet given the location and pet friendly, too. I rate this hotel excellent in everything except the sleep quality only due to the bedding. The blanket is very thin for my taste.

Review collected in partnership with Best Western

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay!  More 

Montana
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am not a fan of staying "downtown" but the wife booked this and it was very enjoyable. The rooms were clean, the staff very helpful and friendly. When we needed some extra pillows and towels, they were on it fast and friendly. The only thing I did not care for was lack of parking, but not much can be... More 

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great "walkability". We know there are many choices in Billings for travelers and we hope you will choose to stay with us again. More 

billings, Montana, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Can't go wrong - say hello to Molly the four legged Guest Service Agent. Everybody was very helpful. Great restaurants all within 2-3 blocks of the hotel. Very easy walking and felt comfortable. Would stay again

Review collected in partnership with Best Western

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Riverside, CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Best Western motel is centrally located in downtown Billings. It has a great location to a variety of art galleries and restaurants; excellent, friendly staff and service. Our room was clean and fresh-smelling with upscale amenities, and very quiet. We got an excellent night's sleep! Overall, we enjoyed our stay immensely and will return in the future

Review collected in partnership with Best Western

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

You sure know how to put a smile on our faces. We can't thank you enough for taking the time to fill out such a wonderful review of your stay. I can assure you, we love having you as our guest just as much. We are looking forward to seeing you again!  More 

Littleton, Colorado
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Never been to billings before and decided to stay right downtown in the mix. WOW! Was not expecting the great nights sleep we all ended up getting for the 4 nights we were there. The mattresses (2 queens) were both as comfortable as any 5 star I've ever stayed at. The room seemed fairly new, from a recent remodel I'm... More 

Was this review helpful? Yes 1
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us and enjoyed the wonderful downtown. We appreciate your comments and are looking forward to your next visit.  More 

Northern Ontario
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was great in every detail. It is located in downtown historic Billings with plenty of restaurants nearby. No breakfast is served at hotel but a very nice breakfast place is located next door.

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for taking a moment to comment on your recent experiences at the BEST WESTERN PLUS ClockTower Inn . I am very glad to hear that you enjoyed your stay and that you had a pleasant breakfast experience at Stella's Kitchen & Bakery. Thank you again for your comments and for staying with us. We are looking... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was in Billings for a business presentation. Was more than pleased both with the hotel room, and the meeting rooms. Would look forward to returning to this area with my family, and exploring all that Billings has to offer!

Review collected in partnership with Best Western

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit.  More 

Seattle
Top Contributor
55 reviews 55 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Personally I'm actually surprised at the good reviews. I must start by saying that the few staff I came across during my 9 hour stay were very friendly. Driving to visit family, I drove in from another state and arrived at 1am. Immediately I was very uncomfortable with the fact that there was zero parking and the Desk Clerk said... More 

Was this review helpful? Yes 1
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Cmchaca, I do apologize you did not enjoy your stay as we truly never want any guest to be unhappy. Upon your email sent to our Director of Sales I checked out housekeeping time cards to see if anyone was clocked in, but on the day you checked out we did not start until 9 am. The door lock to... More 

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