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BEST WESTERN PLUS ClockTower Inn

3.0 of 5 2511 1st Avenue N, Billings, MT 59101-2320
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Certificate of Excellence 2014
BEST WESTERN PLUS ClockTower Inn
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BEST WESTERN PLUS ClockTower Inn
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481 reviews from our community

Traveler rating
    248
    145
    54
    20
    14
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115
126
49
124
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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billings, Montana, USA
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Centrally located in downtown - great service close to business, restaurants, shopping, museums and art galleries. Hotel is older but very well maintained. Very comfortable and very pet friendly - Our Molly likes it here.

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 1 week ago

To get to your room cross the parking lot outside and no walkways, pass the allyway, turn at the garbage dumster and go the the very end of building annex 3.... No, no breakfast, no amenities, small dark, room, street light shines in the romm from under the front door. Not save and overpriced.

Review collected in partnership with Best Western

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are currently remodeling many of our rooms to include heated tile flooring, electric mirrors, double headed showers, a new electrical plan which does include ceiling lights and convenient electrical outlet locations, new carpet, and custom designed case goods. We truly do try to... More 

1 review
4 of 5 stars Reviewed 1 week ago

Nice 2 level set up with very clean rooms, flatscreen tv, walking distance to gyms, pubs and plenty of nice restaurants. About 106 dollars a night. I stayed here to get a feel for Billings and was very pleased. Walked to many local joints and had a blast.

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great "walkability". We know there are many choices in Billings for travelers and we hope you will choose to stay with us again. More 

Missoula, Montana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Rented two rooms for 4 nights at the Best Western Clock Tower Inn. Room was nice and big and clean and quiet. Staff extra friendly and happy. Had breakfast at Stellas next door every morning. Great experience

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for taking a moment to comment on your recent experiences at the BEST WESTERN PLUS ClockTower Inn . I am very glad to hear that you enjoyed the furnishings and amenities in your room and that you had a pleasant breakfast experience at Stella's Kitchen & Bakery. Thank you again for your comments and for staying... More 

Billings, Montana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

was so impressed by the rooms. so up to date,Clean,decorated so nice. Had everything you can imagine. tea, good coffee, towels, ETC, it was so nice and cozy. If you visit or have to stay in Billings,Mt. for any reason do yourself a favor and stay here. i am so impressed and will stay again. i also want to say... More 

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit.  More 

McPherson, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Myself and a colleague stayed at the Clocktower Inn for one night. The rooms were very clean and modern. This is a good location in downtown Billings with lots of entertainment and restaurants within walking distance. There is covered parking and I saw a sign for a bike wash. The only issue that we had was the TV channels did... More 

Review collected in partnership with Best Western

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us other than the issue with the tv channels which we contacted our cable company about as they had changed a few around on us. We appreciate your comments and are looking... More 

Lewistown, Montana
1 review
2 of 5 stars Reviewed 2 weeks ago

Although the staff were helpful and friendly, everything else about our stay was awful. Upon entering our room we were pleased with the way it looked (except the dirty prints all over the door handle plate, which I wiped clean with a sanitizing wipe) but a closer look as we were getting ready to shower and sleep was very disappointing.... More 

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations as well as ours. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us... More 

Sidney, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Front Agent, Cofee, was wonderful!! She was genuine, warm, and made us feel welcome. The beds were comfortable. Great location walking distance to breweries, restaurants and nightlife. The morning after a snow storm they even cleaned off our !

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcome. Thank you again for your comments and for staying with us.... More 

Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

After an 9 hour drive we wanted to have a nap before the New Years festivities however after we had the service man up 4 times to correct the temperature problem which was at 82F for 4 hours we did not get the nap. When checking out the head of maintenance was at front desk and this is when I... More 

Review collected in partnership with Best Western

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

On behalf of our entire team, I would like to apologize for any inconvenience. With regards to the noise outside your door at 8 on new years day I would enjoy hearing more about your stay as housekeeping didn't start until 9 am and no one was punched in at that time and I would like to further investigate it.... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are from England and stayed here for one night as part of a three month road trip around the USA in July 2013. We were impressed with the "Lodge" look of the outside and reception area. The rooms were comfortable and clean. Breakfast was what we had come to expect from Best Western. We were impressed with the whole... More 

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Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Avenue N, Billings, MT 59101-2320
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS ClockTower Inn 3*
Number of rooms: 126
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#3 Best Value Hotel in Billings
#7 Family Hotel in Billings
#7 Business Hotel in Billings
#11 Romantic Hotel in Billings

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