We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS ClockTower Inn

3.0 of 5 2511 1st Avenue N, Billings, MT 59101-2320
Hotel website
Hotel deals
Special Offer
Stay 2 & Earn a Reward
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
BEST WESTERN PLUS ClockTower Inn
Professional photos View all
Browse nearby
BEST WESTERN PLUS ClockTower Inn
Write a Review

490 reviews from our community

Traveler rating
    252
    148
    54
    22
    14
See reviews for
117
129
49
128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (490)
  • Mar-May only
    (86)
  • Jun-Aug only
    (189)
  • Sep-Nov only
    (133)
  • Dec-Feb only
    (82)
All months
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

Staff was always very helpful. The hotel is in a perfect location. We would recommend this hotel to anyone. The beds were so comfortable. The fire in the lobby was very inviting. We would stay again in a heartbeat. We walked to many upscale restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago

Very pet friendly!!! They were very understanding that I did not want housekeeping going in my room on account that I'm traveling with cats and I was scared 1 would accidentally get out. It's an older hotel so soundproofing is not 100% but it was nothing that bothered me. Being a downtown location the neighborhood is a little sketchy, but... More 

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

travelRN920, Our Director's Of Goodwill (D.O.G's) wouldn't allow our four legged guests to have any less of a great stay as our two legged guests . I am also glad to read you enjoyed your room as well and that it was clean and accommodating as we believe you should not be able to tell the difference between a "pet... More 

Montana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was very impressed with this hotel and found it to be a great value. We often travel with our dog and the pet accommodations were excellent, although there is an extra charge - treats at check-in and a small doggie lawn right outside our door. I appreciated the full-sized hair dryer in our room, which is uncommon to find... More 

Was this review helpful? Yes
Blake W, Owner at BEST WESTERN PLUS ClockTower Inn, responded to this review

dlh867, You sure know how to put a smile on our faces. We can't thank you enough for taking the time to fill out such a wonderful review of your stay. I can assure you, we love having you as our guest just as much. We are looking forward to seeing you again!  More 

Great Falls, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was a little nervous about staying in downtown Billings on a recent business trip, but the hotel was wonderful! The staff were incredibly friendly, the room was very clean and quiet, and my bathroom had heated floors which was a nice perk! There are great breakfasts at Stella's right next to the hotel, and within just a few block... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Jonathan M D, Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcomed. Thank you again for your comments and for... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This has to be the most pet friendly establishment I have ever stayed at. With dogs behind the counter and helping to check you in :) Staff was incredible even though the neighbourhood looks a little sketchy nearby the 24 hr secutiry is excellent as well as friendly and helpful to guests. Incredible staff

Review collected in partnership with Best Western

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

William K, We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit.  More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travel on a regular basis up and down the mountain states and this is one my favorite places to stay. It's always clean and comfortable, the staff is great, and there are many wonderful restaurants within walking distance. Including Stella's which is in the parking lot. I'd recommend the ClockTower to anyone.

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Jeff K, You are such a great customer and we appreciate your patronage. Thank you for taking the time to leave us a TripAdvisor review.  More 

Belgrade, Montana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

my daughter checked in for a highschool event and was given two small beds instead of two queens as we had confirmed. I arrived the next evening and was basically told that we were receiving a favor by being allowed to switch rooms, and my daughter should have spoken up the first morning. We received no apology or compensation for... More 

Was this review helpful? Yes 1
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Shelly S, I apologize for the mix up on room type and am glad to hear the following night we were able to correct it and get you a double queen room. We appreciate Rocky Mountain College guests and understand family members or guests of the college will sometimes make multiple travel trips out which is why their special rate... More 

Winnipeg,Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great Front Desk Assistant(Coffi); she made us feel so welcome and treated us like we were Royals!! Made a dinner reservation at Jalkes which was outstanding! Highly recommend for its Downtown location!

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcomed. Thank you again for your comments and for staying with us.... More 

kalispell, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel was not up to my standards, the entry to our room was inconvenient, our tv didnt work and the neighborhood was in a bad location. There was sirens all night, and there was a hair on the pillow.

Review collected in partnership with Best Western

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We strive to offer the highest quality of accommodations and service for all of our guests, and appreciate your comments so that we can work harder toward achieving those goals. With regards to the sirens we are located in the heart of downtown conveniently located close to two major roads in Billings as well as being just 2 blocks from... More 

billings, Montana, USA
2 reviews
5 of 5 stars Reviewed January 20, 2015

Centrally located in downtown - great service close to business, restaurants, shopping, museums and art galleries. Hotel is older but very well maintained. Very comfortable and very pet friendly - Our Molly likes it here.

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS ClockTower Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Avenue N, Billings, MT 59101-2320
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS ClockTower Inn 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Travelocity, Cheap Tickets, Orbitz, Hotels.com, Priceline, Despegar.com, Expedia, Odigeo and Tingo so you can book your BEST WESTERN PLUS ClockTower Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#5 Best Value Hotel in Billings
#6 Business Hotel in Billings
#7 Family Hotel in Billings
#10 Romantic Hotel in Billings

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay