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BEST WESTERN PLUS ClockTower Inn

#11 of 50 Hotels in Billings
Certificate of Excellence
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2511 1st Avenue N, Billings, MT 59101-2320
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BEST WESTERN PLUS ClockTower Inn
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BEST WESTERN PLUS ClockTower Inn
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506 reviews from our community

Traveler rating
    259
    152
    56
    23
    16
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120
133
49
134
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overnight stay. Proximity to Main Street in downtown leaves you to here every loud vehicle that revs by. Can here the people in the room next to me and above me as well. Staff are great, rooms are spotless, and the gym is 24 hours. Undecided on wether I would stay here again.

Was this review helpful? Yes
Sheridan, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've stayed here twice and I think Its a nice little hotel with friendly staff. The people who work there are pleasant and helpful. It's very convenient to the Billings airport and downtown Billings. The rooms are nice and pleasant. They are always clean and spotless.

Review collected in partnership with Best Western

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Helena, Montana
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very comfortable room, clean, spacious and lovely bed. Great customer service and pet friendly. Pool is lovely as is the beautifully appointed lobby. Right in the heart of Billings with great resturants nearby.

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for your enthusiastic review of the BEST WESTERN PLUS ClockTower Inn! I am very happy to hear that you enjoyed our excellent accommodations and our friendly, professional staff. We all pride ourselves on top notch service for our guests, so your comments are most welcomed. Thank you again for your comments and for staying with us.... More 

Billings, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Clock Tower Inn provides our Veterinarian Teams complimentary rooms in the spring and fall of each year for the Low Cost Spay/Neuter Clinic in Billings. The rooms are awesome, location is perfect... can always count on them. Thanks so much for supporting the critters in our community.

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Our Director's Of Goodwill (D.O.G's) wouldn't have it any other way. I am also glad to read you enjoyed your room and we thank you for taking your time for helping with such a great cause. See you again soon! More 

Castle Rock, Colorado
2 reviews
4 of 5 stars Reviewed 1 week ago

Bad location , right across the street from the homeless shelter , lots of homeless walking around the property, sitting in there smoking area , A drug addicted person would not leave me alone , good hotel bad area

Review collected in partnership with Best Western

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Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. I apologize about the people who cut through the property but we do have 24 hour staff walking the property. As for the Shelter next door, I am sorry... More 

1 review
5 of 5 stars Reviewed 1 week ago

There is only one way to explain my experience. It was excellent. From the front desk to check-out, friendliness of everyone on staff. Clean, quiet, climate controlled heat and cooling. Most comfortable bed ever. Beautiful accommodations. Highly recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit.  More 

Hayden, Idaho
Contributor
17 reviews 17 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We visit Billings often, and Clocktower Inn has become our go-to place. The only disappointment is there is no breakfast. They do provide a discount at a restaurant/bakery located on the same property.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

You sure know how to put a smile on our faces. We can't thank you enough for taking the time to fill out such a wonderful review of your stay. I can assure you, we love having you as our guest just as much. We are looking forward to seeing you again!  More 

Moose Jaw, Canada
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The Best Western Plus Clock Tower Inn is located in the downtown area of Billings. In spite of the downtown area, street noise wasn't a problem during our visit. Check-in was no problem and the room was clean, comfortable and well appointed, with a fridge and microwave. The exterior of the hotel could use a little TLC but apparently renos... More 

Was this review helpful? Yes
Sheridan, Wyoming
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have stayed at the Clocktower Inn 3 or 4 times ranging from single night stays to 4 nights. The location is very convenient for downtown activities and trips to the airport. They have always been rather affordable, friendly and clean, although some rooms are more outdated than others. Once I came up to take a licensing exam and requested... More 

Was this review helpful? Yes 1
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your review and would like to let you know we did call our commercial exterminator out who deals with bed bugs every day to look at the bug which he confirmed was NOT a bed bug. However, With all reports about bed bugs our policy is the same. When notified of the possibility of bed bugs that... More 

Bozeman, Montana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I will start with the good: The staff at this hotel is great! From Housekeeping to Front Desk, they were friendly, professional and very helpful. Kudos to the great staff! The room we were in was overall fairly clean, but the carpet was awful and the furnishings were very old. Our room had a "hump" in the floor and upon... More 

Was this review helpful? Yes 1
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for taking the time and let us and others know about your stay. We are currently in the process of renovating a large portion of our rooms which will include heated tile flooring, electric mirrors, custom designed furniture, new lighting and electrical package as well as new carpeting and a shower which has a rain shower as well... More 

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