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Hilton Garden Inn Billings

Certificate of Excellence
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2465 Grant Road, Billings, MT 59102
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1 room 1 guest
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Hilton Garden Inn Billings
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441 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
    (441)
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Traverse City, Michigan
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The location of the Hotel was in the center of the action just off I/90 and easy to get to and find our way out of town. The Hotel's appearance was great, nice welcoming walkway with a beautiful lighted water/bubble attraction near the reservation desk. The pool area was outstanding for kids to play and parents to watch. The breakfast... More 

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Terry, United States
4 of 5 stars Reviewed 4 days ago NEW

We went to the hotel for our anniversary & had a great time. We enjoyed the quiet location. The beds were comfortable & the room smelled clean. I also liked that we could crack the window for some fresh air & the breakfast was awesome (not included in the price though!). I would definitely go there again.

Review collected in partnership with Hilton Garden Inn

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Sheridan, United States
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago NEW

Staff friendly/helpful. Bed, uncomfortable. It was adjustable for firmness, but it never got very soft. I have a bad hip and this bed killed me. You could make one cup of coffee at a time, no phone book, no comfortable chair in the room, small bathroom, and the king size bed wasn't a king size bed, it was something between... More 

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I am sorry that your stay was not an enjoyable one, and I apologize for the discomfort and frustration you experienced. I will do some research and make sure that the controls for our adjustable firmness are all in working order. I appreciate you mentioning this so we can make this right for those staying... More 

Helena, United States
1 review
5 of 5 stars Reviewed 1 week ago

Friendly and attentive staff. Clean facility. Delicious breakfast. Eric, conference staff attendant, was EXTREMELY professional and helpful. He is a shining star and provides great customer service. Reward him!

Review collected in partnership with Hilton Garden Inn

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thanks for the kind review, and for mentioning our staff. I do feel that what makes our hotel special is the staff who work here. They are the best! Thanks for staying with us. Please come and see us again soon! More 

Somerset, New Jersey
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel while traveling for business. What impressed me most was the attentive staff -- From check in to check out the staff was on point. The hotel itself is a standard Garden Inn, located in an area with nearby stores and restaurants (always a plus). If my travels brought me back to Billings I would stay... More 

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I am so happy that our staff here was attentive and made your stay more enjoyable! We are passionate about giving our guests exceptional service. Thank you so much for the comments- and thank you for staying with us. I do hope we will see you again in the future. More 

Milford, Pennsylvania
Level Contributor
84 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here could not be more helpful. Rooms are comfortable and hotel is in a convenient location. We didn't use the pool but it looked inviting. An early flight kept us from complimentary breakfast but it smelled delicious.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the review. I'm sorry you were not able to enjoy our breakfast. I hope you can come back again and experience it! Thanks for staying with us. More 

O'Fallon, Illinois
Level Contributor
203 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we last stayed in Billings 40 years ago, it was a sleepy Montana town with few stop lights and fewer places to stay. That has definitey changed. We arrived here after a very long day on the road in a Honda Fit and a wonderful warm welcome by Christy and Chelsea on the front desk. Because the hotel was... More 

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for sharing your experience with TripAdvisor. I am so glad you enjoyed your stay. I will let our staff know about your comments as well. We really want every guest to have the positive experience you had with us, and they will be pleased to know they were mentioned. We look forward to your next stay. Thank you... More 

Tyndall, South Dakota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is very nice hotel. Lives up to the Hilton standards. Staff very friendly and accommodating. Close to eating places, shops, movie theater etc. rooms very clean. Only one comment though about breakfast area. Had cloth chairs by tables and some of the chairs were very stained. Not sure how to solve that problem. Otherwise everything was great and would... More 

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I'm very glad you enjoyed your stay here and that our location was good for your and your family. Thanks for letting us know about the chairs in the dining room. We will work on making sure those are cleaned. I apologize for the inconvenience. Thank you for staying with us. More 

Rockford, Michigan
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great stop for our family as we passed through town. The pool was very clean and they had 2 balls for the kids to play with while swimming. The hot tub felt great. We decided to eat breakfast somewhere else because of the 9.95 charge, but they did have free coffee and cucumber water.

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for review. I'm glad you and your family enjoyed your stay here. Thank you for mentioning the condition of the pool. Our maintenance staff works diligently to make sure our pool is always in top condition. Your comment will make their day! Please come and see us again. Thank you for staying with us. More 

Bellingham,Wa, Usa
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

$268 for a small basic room without wifi or breakfast. $4.95 if you want wifi, $9.95+ if you want breakfast. No discounts such as AARP,AAA given. There are many other hotels along I-90 in Billings to choose from where the room rate is lower and wifi and breakfast is included. We stayed here as we needed to charge our Tesla.... More 

Was this review helpful? Yes
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