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Hilton Garden Inn Billings

Certificate of Excellence
3.0 of 5
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2465 Grant Road, Billings, MT 59102
Hilton Garden Inn Billings
Best prices for: 1 room 1 guest
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Ranked #4 of 50 Hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Curtis H South Jordan
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396 reviews from our community

Traveler rating
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    21
    6
    7
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96
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135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Jordan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is one of the best Hilton Garden Inns in my opinion. Very clean and modern feeling. Not dated at all. The staff is friendly. Especially the morning wait staff in the restaurant. The property is very close to restaurants. Jake's (a nice steak house) is about a five minute walk. This is definitely the place to stay in Billings.

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Tampa, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I travel ALOT, and was highly impressed with this hotel. Friendly staff, quality breakfast options, comfortable rooms ..... and for Hilton Honors members: 2 bottles of water and a personalized welcome letter at check-in. Simple yet meaningful touches. Would absolutely stay here again.

Review collected in partnership with Hilton Garden Inn

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Dorris, California
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had not stayed here before, it was a very pleasant treat. The beds were super comfortable. They were a type of sleep number beds and we were very comfortable. We were given coupons for a free glass of wine or a free beer upon check in which we thoroughly enjoyed having. Breakfast was quite enjoyable. Cooked to order breakfast... More 

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your comments! I am glad you chose to stay with us and that we were able to make your stay enjoyable. You also gave us the best compliment of all with your promise to come back! We are passionate about delivering great service and I'm glad we were able to do so with your stay. We look... More 

Englewood, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

It was refreshing to stay at a hotel where everyone on the staff really seemed to care. Everyone was friendly and anxious to help with anything we needed. The property was well maintained and the room was very clean.

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you so much for your comments on TripAdvisor. I am glad you enjoyed your stay. I also appreciate your compliments to our staff. We have an awesome crew here and we are all passionate about making the guest experience a great one. I'm so glad we were able to make your stay enjoyable. Please come and see us again!... More 

Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My recent experience with HGI Billings was excellent. The staff was great and all our meeting needs were met. The food was also excellent. We will definitely consider HGI Billings next year for the same meeting.

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your comments on TripAdvisor. I am glad to know that your meeting here went well-including the food! Thank you so much for considering us again for your future events. This is the best compliment we could receive! We look forward to seeing you again! Have a wonderful week! More 

Maple Valley, Washington
Top Contributor
68 reviews 68 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice facility and typical of other HGI. Rooms clean and bed comfy as expected. Had very late arrival this trip and was still warmly greeted well past midnight. Don't usually eat much breakfast, but decided to sit down the next morning. What a nice surprise to have eggs, bacon, hash browns and wheat toast just like home. Very friendly wait... More 

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your positive comments and for mentioning the breakfast. We are proud of our full-service breakfast complete with all baked goods made by our in-house Pastry Chef. I am so glad you were able to enjoy your time here and the breakfast. I hope you will come and see us again. Thank you for staying with us! More 

Billings, Montana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have worked with Stefan Cattarin several times at this location for my business meetings. Some with food and some without. Always coordinated well and all the employees here are very friendly and helpful. They go over and above to make our experience with the room and the meal great! I highly recommend using them for your business functions!

Was this review helpful? Yes 1
helena, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean and quiet. Nice place to have beer at the end of the day. Easy access to other restaurants. Staff is well trained and courteous. Breakfast is a great value. Fresh Fruits daily, full breakfast includes omlets, bacon eggs. This is the place to stay when you're in Billings.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for staying at the Hilton Garden Inn and for the very kind review. I am so glad you enjoyed your stay here. We are proud of our breakfast quality and offerings. Thank you for comments. I also appreciate you mentioning our staff. Our crew here is awesome and will be pleased to know they were able to make... More 

Toms River, New Jersey
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an early flight back to the East Coast and decided to rest our head at the Hilton Garden Inn. The airport is about a ten minute drive and the hotel does offer a shuttle. Room was very clean and the hotel was pretty quiet when we were there. There are a lot of box chain restaurants in the... More 

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for staying with us and for your kind comments. We are passionate about delivering great service to our guests and I am so pleased that you enjoyed your stay here. Please come see us again! More 

Big Timber, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I paid with cash and upon check out it was made known to me and all the lobby that my room smelled of Marijuana and that I wouldn't be receiving my deposit back. What a JOKE, NEVER SMOKED A DAY IN MY LIFE!!! ENJOY MY DEPOSIT!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

I am sorry for the experience you had here at the hotel. I am researching this incident and will make sure we handle these issues more carefully in the future. I apologize for the way this was handled. You may call me directly if you would like to discuss this with me. I am always happy to hear from our... More 

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