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Hilton Garden Inn Billings

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2465 Grant Road, Billings, MT 59102
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Hilton Garden Inn Billings
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Hilton Garden Inn Billings
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430 Reviews from our TripAdvisor Community

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Traveler rating
    277
    115
    24
    6
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (430)
  • Mar-May only
    (88)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (77)
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Rocky Hill, CT
Level Contributor
89 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

While on a tour, we stayed here for one night. The room was very comfortable. We had the buffet breakfast the next morning. This was very nice. Lots to choose from including eggs cooked for you your way.

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Dickinson, North Dakota
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Hotel is in a great location, close to restaurants and shopping plus it is easy to excess to and from the interstate. The room was very clean, and nicely decorated. The lobby is very large and welcoming. The breakfast here is very good. We arrived before the check in time, and they called me as soon as the room... More 

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United States
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location with lots of choices for restaurants. Room was clean and large. Free wifi. Nice workout room and pool. Staff helpful. Liked the tea, coffee, and cookies in the lobby in the evening. Lots of areas to walk around but not every street had sidewalks and it seems to be a busy traffic area. Walmart close by for last... More 

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santa cruz, United States
5 of 5 stars Reviewed 6 days ago NEW

Everything that matters to us was very good. There is a faint hint of a train horn in the distance, but it is barely noticeable and you have to be a very light sleeper to notice it. I only mention this because someone commented on this and I was looking for it. Friendly staff, hot breakfast available, small bar for... More 

Review collected in partnership with Hilton Garden Inn

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Houston, Texas
Level Contributor
209 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Seriously, looking for a true four or five star hotel in Billings...good luck. This is about as good as it gets, but it works, even for this hotel snob. The people are very friendly, heck everyone in MT is friendly. The room was very nice, quiet, and even the breakfast buffet (cost about nine bucks) was good. This hotel is... More 

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Riverton, WY, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at the Hilton Garden Inn- Billings, MT is very friendly, professional and courteous! The front desk staff remember us by name and strive to make every interaction pleasant! Great Job and very clean and appropriate accommodations! Thanks!

Review collected in partnership with Hilton Garden Inn

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Saint Louis
1 of 5 stars Reviewed 1 week ago

I travel once a month to Billings for business. I have tried to made it work here but can no longer take the poor customer service. Almost every time they failed to charge the correct card. Yesterday they did not have a king room for me and charged me more than our agreed rate for a double. I cancelled the... More 

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I am deeply sorry for the service you have received at our facility. I will be looking into this and working with our staff to make sure this issue is resolved. It is our passion here to give our guests the best service possible and I apologize that we have not done that with your... More 

Cheyenne, Wyoming
2 reviews
3 of 5 stars Reviewed 2 weeks ago

If your bus is using this hotel, you will be well taken care of by the staff. They take your luggage up to your room, you get a yellow breakfast ticket and a red drink ticket too. The breakfast was OK but, expensive $25 for three people, $9.95 per adult and $5.95 for children. If you are driving through, be... More 

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your response in TripAdvisor. I appreciate you mentioning your experience here, and I am sorry that you did not have the best experience here. We do have a tour who has contracted for services with our hotel, but we are striving to provide the same level of service to all our guests. Your comments help us work... More 

Woodinville, Washington, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was the last hotel in the area with two rooms available so we had to eat it. The price was pretty high. We had two king rooms. I was dying of thirst when we got there and was relieved to see water in the lobby but was disappointed because it was empty. We got to the rooms and they... More 

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your thorough review of the Hilton Garden Inn. I am sorry your experience here was not the best. Thank you for mentioning the good points about staying here and the staff that helped make your stay more enjoyable. I am sorry about the issues with your rooms smelling like smoke, and the frustration you experienced. We would... More 

Athens, Georgia
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was ready upon arrival slightly earlier that check in time. Room was on a upper floor and had the type of bed requested. Room was very clean and had a nice work area for the business traveler. Good business center where I was able to print out my airline boarding passes. Had an early flight and my request for... More 

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for mentioning your stay at the Hilton Garden Inn on TripAdvisor. I am so glad you enjoyed your stay and especially proud that our staff was able to accommodate your requests and make your stay even better; that is our goal every day! I will mention this review to our staff. Thank you for mentioning the service you... More 

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