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Hilton Garden Inn Billings

Certificate of Excellence
3.0 of 5
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2465 Grant Road, Billings, MT 59102
Hilton Garden Inn Billings
Best prices for: 1 room 1 guest
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Ranked #5 of 50 Hotels in Billings
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Julie S A Town in Montana, United States
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402 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A Town in Montana, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We needed a convenient location for a brief overnight stay while visiting family. The room was comfortable, nothing special but nice. The bathroom could have been a little bit cleaner but not bad. The doors slammed loudly, which woke me up earlier than I wanted. But for the price we paid and the location and the comfort, this was a... More 

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Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is the nicest hotel I have found in Billings. Although simple, its rooms are new and spacious; showerheads are tall with good pressure controls. Feather pillows and Kuerig coffee machines are a welcome feature. The small lobby is lovely; warm breakfast @ $9.99 is done well although service can be slow. Air conditioner is loud when it kicks on,... More 

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Rapid City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a wonderful motel to stay in. It was very clean and the staff was friendly and helpful. They knew the City well and could give us instructions as to where we wanted to go. All of the staff always had a smile when we met them in the hall or stopped at the front desk.

Review collected in partnership with Hilton Garden Inn

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

This was a wonderful motel to stay in. It was very clean and the staff was friendly and helpful. They knew the City well and could give us instructions as to where we wanted to go. All of the staff always had a smile when we met them in the hall or stopped at the front desk. Thank you for... More 

Lewistown, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The ceiling in the bathroom had hair all over it. Needs to be wiped down. Otherwise, traditionally a good place to stay while traveling on business. The front desk staff is friendly, housekeeping forgets to replenish items rather frequently during the past few stays. Ie. toilet paper.

Review collected in partnership with Hilton Garden Inn

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

The ceiling in the bathroom had hair all over it. Needs to be wiped down. Otherwise, traditionally a good place to stay while traveling on business. The front desk staff is friendly, housekeeping forgets to replenish items rather frequently during the past few stays. Ie. toilet paper. Thank you for your review. I am glad to know our front desk... More 

Helena, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff and this hotel were just fantastic. My only complaint was that the hot tub was closed for a fresh paint job. But it was just a timing issue. We were on a budget so we didn't use the restaurant, but it looked good and smelled good. The complimentary coffee and tea was greatly appreciated. We will defiantly be... More 

Review collected in partnership with Hilton Garden Inn

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your comments. I am sorry about the hot tub. Our hot tub is now working and looks better than ever! I hope you get a chance to try it soon. I am glad to hear that you will be back. We look forward to seeing you again. More 

Denver, Colorado
Top Contributor
50 reviews 50 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 20, 2015

Nice hotel with a very friendly staff. Check in was pleasant and fast, room was clean. Located close to I-90 with numerous dining options nearby. My next trip to Billings will find me in the Hilton Garden Inn.

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you so much for your kind review of our property! I am very proud of our staff and will let them know they were mentioned. We are all dedicated to making each guest have an enjoyable stay and I am happy to know we were able to accomplish that with your stay. We will look forward to seeing you... More 

South Jordan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed April 17, 2015

This is one of the best Hilton Garden Inns in my opinion. Very clean and modern feeling. Not dated at all. The staff is friendly. Especially the morning wait staff in the restaurant. The property is very close to restaurants. Jake's (a nice steak house) is about a five minute walk. This is definitely the place to stay in Billings.

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your kind review in TripAdvisor! I am so glad you enjoyed your stay. I appreciate you mentioning the breakfast staff. I will be sure and share your comments with them. They will be pleased. Thank you again for your comments and thank you so much for staying with us. I hope to see you again soon! More 

Tampa, United States
1 review
5 of 5 stars Reviewed April 13, 2015

I travel ALOT, and was highly impressed with this hotel. Friendly staff, quality breakfast options, comfortable rooms ..... and for Hilton Honors members: 2 bottles of water and a personalized welcome letter at check-in. Simple yet meaningful touches. Would absolutely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you so much for your awesome comments! We work hard to impress our guests and I'm so glad we were able to make your stay enjoyable and that you would stay with us again; the best compliment of all for us! Thank you for staying with us. We look forward to seeing you again. More 

Dorris, California
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 11, 2015

We had not stayed here before, it was a very pleasant treat. The beds were super comfortable. They were a type of sleep number beds and we were very comfortable. We were given coupons for a free glass of wine or a free beer upon check in which we thoroughly enjoyed having. Breakfast was quite enjoyable. Cooked to order breakfast... More 

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Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your comments! I am glad you chose to stay with us and that we were able to make your stay enjoyable. You also gave us the best compliment of all with your promise to come back! We are passionate about delivering great service and I'm glad we were able to do so with your stay. We look... More 

Englewood, Colorado
1 review
5 of 5 stars Reviewed April 11, 2015

It was refreshing to stay at a hotel where everyone on the staff really seemed to care. Everyone was friendly and anxious to help with anything we needed. The property was well maintained and the room was very clean.

Was this review helpful? Yes
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you so much for your comments on TripAdvisor. I am glad you enjoyed your stay. I also appreciate your compliments to our staff. We have an awesome crew here and we are all passionate about making the guest experience a great one. I'm so glad we were able to make your stay enjoyable. Please come and see us again!... More 

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