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Hilton Garden Inn Billings

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2465 Grant Road, Billings, MT 59102
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1 room 1 adult
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Hilton Garden Inn Billings
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473 Reviews from our TripAdvisor Community

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Three Forks, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel often and I love this property. I see the same faces often and they always make me feel at home. They have clean, fresh rooms-great food both dinner and breakfast and I enjoy sitting at the bar and having a beer or glass of wine.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bev T
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review! Our staff is passionate about delivering great service to our guests, and I am so glad to know they are able to make your stay a good one! We love having you with us and always look forward to seeing you. Thank you for staying with us! More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here for several years while traveling to Big Sky. Hotel is always clean, pool is great, exercise area well kept, staff are friendly. We have not used the bar or breakfast area. There are several restaurants very close by. Old Chicago within walking distance. Easy on/off from the Interstate.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 4girls4us
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your kind comments. I am pleased to know you enjoyed your time with us and were able to take advantage of our great location. Our Promise at the Hilton Garden Inn is that you can count on us to make sure you are satisfied with your stay, and I am committed to making sure that happens for... More 

Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here four night while working in Billings. Had a huge room on the top floor and it was quiet. The WiFi was great and I was able to work and stream movies. The breakfast was good too. Made to order and really good service. A bit slow at times. I even saw some locals come in just to eat.... More 

Helpful?
Thank Sean H
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great location (it's right next to an Old Chicago), great staff, clean, comforatble, and quiet. The woman who checked me made me feel very welcomed and it was good because I arrived very tired after a long day! Thank you! Thank you! I'll be back!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve B
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your kind review! The greatest compliment we can receive is "I'll be back"! I am very glad to know that you enjoyed your stay here and that you will return. We look forward to having you back as our guest. Thank you again! More 

Billings, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I generally always stay at the Garden Inn for work and personal when we come to Billings. It is not often but enough to where I am very familiar with the amenities. This time we got into our hotel late and it was only after we had checked in and got settled we noticed the room wasn't up to its... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chris H
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review on TripAdvisor. I also appreciate the opportunity we have had since your stay to get in touch with you and make this right. I do appreciate you letting us know about the issues so we can make this right both with our housekeeping staff and the front desk. I hope the rest of your time... More 

Rapid City, SD, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Always enjoy staying here. Happy staff, good looking accommodations, clean everywhere--not just the rooms. Heating an A/C is comfortable. Breakfast is first class. Easy parking. Everything just works fine. Also the cookies are great!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Keith R
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review in TripAdvisor and the kind comments you made. I am very glad you were able to enjoy all that our hotel has to offer. I believe we have a beautiful facility here, but our staff makes this hotel a wonderful place to come; I am glad they were able to make your stay a good... More 

Bozeman, Montana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel is conveniently located. They advertise adjustable 'sleep member' type beds--our did not work and was miserably uncomfortable. Checking in we were given 1 complimentary drink (for 2 people) at the bar and were told it may not be open that night. (It wasn't)

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank JATBigsky
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review in TripAdvisor. I do apologize about the bar area. We did have limited hours during the Holiday week, although it was open during your time here. I am sorry our staff did not accommodate you during this time. I also have worked with our maintenance staff ensure that the beds are operating correctly. Thank you... More 

Knoxville, United States
1 review
5 of 5 stars Reviewed December 21, 2015

I enjoyed a clean and comfortable room during my week long stay. This hotel and its staff are above average for Hilton Garden Inn. I stay a lot of nights with Hilton during the year and this is one of the top properties I have enjoyed during my travels.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bobby J
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for sharing your comments on TripAdvisor. I am glad your stay here was an enjoyable. I love our hotel and all we have to offer. Thank you for the compliments. It is an honor to have guests who return to our hotel. I appreciate you giving us the opportunity to serve. Thanks for staying with us. We look... More 

POLSON
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 20, 2015

Whole family stayed here for a family funeral and the entire staff was kind and accommodating beyond belief. Accomodations were lovely. I have never had such personal consideration given to me by the whole staff of any hotel! special rate was given to us and care was given to help us in everyway. What a great team of people!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank cabomom1
Level Contributor
121 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed December 13, 2015

Stay a night, The hotel is in good location. Many things around it. The front desk 1 person very friendly the other two not so much. The room pretty clean and spacious. Breakfast very delicious, got the made to order. Have to wait for 15-20mnts, still reasonable time. Unfortunately my eggs was over cooked while i requested over medium. I... More 

Helpful?
Thank LetsTravelForFun
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I apologize that you are disappointed with your stay at the Hilton Garden Inn. We do strive to make sure every guest has an exceptional stay and I am sorry that we did not deliver that with your stay. I will share your comments with our staff so we can work on making this better... More 

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