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All 47 Billings hotels

Residence Inn Billings

3.0 of 5 Hotel   |   956 South 25th Street West, Billings, MT 59102
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83%
Ranked #16 of 47 hotels in Billings
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Brrvermont
  • Overview
  • Reviews (109)
  • Photos (61)
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  • Room tips (14)
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109 people have reviewed this hotel

Traveler rating
    74
    16
    11
    5
    3
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46
26
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel used to be great. It is now showing signs if wear in furnishings and outside common areas. Both treadmills in the workout room were out of order during our visit. Staff is great, but furniture wear on upholstery shows lack of attention to upkeep and maintenance. There may be better maintained, newer hotels in Billings.

Was this review helpful? Yes
Billings-RI, General Manager at Residence Inn Billings, responded to this review

We are starting a renovation this year. We do understand that things get worn the older it gets and we are definately taking care of it. Thank you for the feedback. More

Bozeman, Montana
1 review
2 of 5 stars Reviewed 3 weeks ago

From the first night to the last everything was bad. we arrived and got told we would have to wait three hours for are room to be ready. Yes we arrived early 12:30pm we are business travelers. the lady at the front desk took 20mins to find our reservation (very frustrating) she did not suggest things for us to do... More

Was this review helpful? Yes
Billings-RI, General Manager at Residence Inn Billings, responded to this review

Please call me so we can follow up. I have no idea who the employees are that helped you. Thank you. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

It was my first time staying in a two-bedroom hotel, and, needless to say, it was amazing!! The room had two bedrooms, two bathrooms, and it was very clean! It was a beautiful. The room service was great, too!

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Butte, Montana
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 14, 2014

Stayed here for a business trip, and felt completely at home. Rooms are spacious and very comfortable, we had a full kitchenette which included dishes and basic utensils. The staff was very helpful and professional, the kind of service that will care for your needs quickly and efficiently without trying to be your best bud - exactly what I look... More

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Sarasota, FL
Top Contributor
118 reviews 118 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed June 13, 2014

We've stayed here numerous times. The property seems to have considerable turnover in management which results in wide variations in quality. You don't know whether it will be good or mediocre until you arrive. Last year, the evening reception had diverse food offerings including salad items. This year, it was cold pizza and garlic toast. Absolutely nothing for a gluten... More

Was this review helpful? Yes 1
Billings-RI, General Manager at Residence Inn Billings, responded to this review

First of all we haven't changed management so I am not sure where that comment originated. On pizza night, which we have every two weeks, a salad is not part of the complimentary offering. It has been that way since we started doing free pizza night. We, however, are sorry it didn't fit your needs. When a place has complimentary... More

Denver
1 review
1 of 5 stars Reviewed June 10, 2014 via mobile

The reservations person incorrectly entered our arrival date so, after driving 600+ miles we had no room. The desk clerk did not apologize and told us we must have changed our reservation. She really didn't care.

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Billings-RI, General Manager at Residence Inn Billings, responded to this review

I would like to speak to you over the phone so I can follow up on this. I am not sure what happened and really have no information to go on. Please feel free to call me so we can discuss further. Thank you. More

Bengaluru
Top Contributor
393 reviews 393 reviews
35 hotel reviews
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed May 31, 2014

Never stayed in a place like this before. Comfortable in all ways, full kitchen, neat bathrooms. clean rooms all that one can look for to stay comfortable is here. Very comfortable two bedroom suite with a full kitchen. The rooms and the bathrooms were very clean and neat. The towels and the bed sheets were also fantastic. The swimming pool... More

Was this review helpful? Yes 2
Rapid City, South Dakota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2014

The Residence Inn in Billings went above and beyond our expectations! Driving through town on a business trip, we made a stop in Billings to visit with my daughter for a few days and found ourselves with a happy warm welcome from the staff at the property. The accommodations they provided for us during our stay were more than convenient,... More

Was this review helpful? Yes 2
Bar Harbor, Maine
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2014

I travel a lot for work , so the hotel is a home away from home for me, having the right hotel is always a must. I never stayed at residence inn in billings before but I would highly recommend anyone to stay here. The staff are really nice and very helpful. No matter what time I had a question... More

Was this review helpful? Yes 2
Louisville, Kentucky
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 8, 2014

First let me start off by saying that I travel 150-200 days per year for work and usually stay in hotels for a few weeks at a time. When I first found out that I was coming to Montana I was not excited at all about coming here because I didn't think there was anything to do. While that maybe... More

Was this review helpful? Yes 4
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Additional Information about Residence Inn Billings

Address: 956 South 25th Street West, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Billings 3*
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Also Known As:
Residence Inn Billings Hotel Billings
Billings Residence Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in Billings
Hotel Class
Number of rooms
92

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