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Residence Inn Billings

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956 South 25th Street West, Billings, MT 59102
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Residence Inn Billings
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167 Reviews from our TripAdvisor Community

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Sundance, Wyoming
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a fine place we got the kitchen area to cook in we had a nice dinner that we cooked Breakfast and snack of evening are out of this world. it was full and kids running on upper floors was annoying but I informed staff and it was taken care of pronto. clean and reasonably priced.

Helpful?
Thank George R
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for your compliments, we are pleased you enjoyed yourself and that our staff were responsive when called upon. We would love to see you again soon. More 

La Paz BCS
Level Contributor
119 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent a week there for business in town with our wife and kitty. As always, Residence Inn's can't be beat. We are Marriot Platinum members and we are on the road for business alot. I think we have about 4 months this year booked at Residence Inns. We got a great 2 BR unit and it's the first time... More 

Helpful?
Thank Jonathan R
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for your compliments. We are pleased that we were able to exceed your expectations and we thank you for your loyalty to Marriott as a platinum member. We hope to see you again. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016

Traveling with pets typically requires a new level of tolerance for less than great properties having stained carpet, odors, and possibly hair. The Residence Inn in Billings offers a comfortable pet-friendly room without compromise.

Helpful?
Thank Annah P
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for your compliments. We are pleased that your travel with your pet was exceptional and we hope you had a great holiday. More 

1 review
5 of 5 stars Reviewed January 3, 2016 via mobile

First of all I have always been treated very respectively every time I have ever stayed at a Marriott Hotel. I like to rent a room every couple of months for my own solitude and when I do depending on if the establishment has a pool or not, I will let my 13-year-old daughter come with me and invite her... More 

Helpful?
Thank Amy C
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for your compliments. We apologize for the guest who disrupted your stay, and we thank you for your perspective. More 

Billings
1 review
5 of 5 stars Reviewed January 3, 2016 via mobile

I stayed with my family last night and had the best experience yet. The front desk was amazing. Her name was Ashley, she was kind, helpful, and genuine. That is something most hotels lack. She was quick to answer all our questions, she knew exactly what she was doing, and most importantly she was nice. The breakfast was phenomenal and... More 

Helpful?
Thank Mariah V
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for your compliments, we are pleased to have met your standards and made your stay exceptional. More 

Billing
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 2, 2016

Booked my room on phone asking for government rate they said $89 and you need to show government ID on check in. The gvmt has told us that you can use gvmt rate for personal use and I checked online and again it only said you need to show ID and no stipulations. I cancelled another reservation to stay here.... More 

Helpful?
Thank Linda D
Ginny H, General Manager at Residence Inn Billings, responded to this review

Federal rates are offered to government employees who are being reimbursed by the government for official travel. It is not a perk to be used during personal travel and I apologize for your misunderstanding. I will address our staff in their handling of your situation and I apologize if they were less than professional in their interactions. More 

BUTTE
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 27, 2015

Visited family for Christmas in Billings and decided to "spurge" and get a 1 bedroom suite at the Residence Inn by Marriott. My husband says it will be our New Home Away from Home. I loved the fireplace. My husband liked that the bedroom was separate from the restroom, living room, and kitchen. He also liked having 2 wide screen... More 

Helpful?
Thank Helen B
Ginny H, Manager at Residence Inn Billings, responded to this review

We are so pleased that you have found a new home away while in Billings and we look forward to welcoming you again. More 

Butler, Tennessee
Level Contributor
252 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed December 24, 2015

Great front desk , very friendly and helpful, little on the hard side to find, great room, with full kitchen, fireplace, and very nice bed and bath, Average breakfast . Easy ck-in/out. Quite--2nd floor---------------

Helpful?
Thank wataugaman
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for your compliments, we are close to many restaurants and shopping and also away from the main drag enough to be quite. We look forward to seeing you again. More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 16, 2015

From the moment we arrived we were treated very well. Everyone we came into contact with from the front desk staff to the housekeeping staff to kitchen staff were very friendly, helpful, and caring, They all went out of their way to make our stay amazing. The room was very clean and comfortable, the hot breakfast was really good, and... More 

Helpful?
Thank Flowers7777
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for the compliments on our staff, breakfast, and social. We strive to exceed your expectations and are pleased with hit that mark. Please come visit us again soon. More 

Manhattan, NYC
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Business or pleasure, this is an excellent choice for a stay in Billings. The hotel is newer and the property is clean, and the rooms are fantastic. The outdoor fire pit adds a nice touch --- and they even sell the fixings for s'mores at the front desk. Does it get any better than that? I even had a room... More 

Helpful?
2 Thank CoolNYCChick
Ginny H, General Manager at Residence Inn Billings, responded to this review

Thank you for your compliments. We are pleased to know that our hotel was such a good fit for your stay and we look forward to seeing you again. More 

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