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Residence Inn Billings

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956 South 25th Street West, Billings, MT 59102
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Best prices for: 1 room 1 guest
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Residence Inn Billings
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Residence Inn Billings
Residence Inn Billings
Residence Inn Billings
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134 reviews from our community

Traveler rating
    85
    24
    15
    5
    5
See reviews for
53
33
6
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This was such a nice hotel and wonderfully appointed rooms. I just couldn't get over the fact that I couldn't run the air conditioner because it sounded as if a jet engine was whirling inside my room. The closet right at the foot of my bed held the heating/cooling unit for my room and was louder than any I have... More 

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Ginny H, General Manager at Residence Inn Billings, responded to this review

I apologize for the issues you experienced, obviously we have a few issues to address and I assure you they will be taken care of immediately. Thank you for your comments, this helps us to know where we can continue to improve. I hope you will give us another try when you are in the area. More 

Las Vegas
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayed over easter weekend in a studio which had a king bed, pull out couch and kitchenette. The room was clean and comfortable. One negative is the air conditioner blows directly on your head in bed. The continental breakfast was good with a different selection everyday. The pool and hot tub were nice. Overall a nice stay, although I... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

Marriott hotels are great. This one is very clean. Nice staff. When we got to billings we had room reserved and waiting. One of the couples we were traveling with had a cancelled flight and there was extra rooms for them with no reservation before hand. The rooms are spacious with small kitchenettes. Couches in the rooms have hide a... More 

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Haymarket, Virginia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 7, 2015

We schedule a job fair at the Marriott Residence Inn in Billings, Montana. When we arrived, we found the hotel had been undergoing major renovations and were in the final stages. I spoke to Ty, the acting GM who was on loan from Lincoln, Nebraska. When I booked the conference center several weeks earlier, it had not made it into... More 

Was this review helpful? Yes 1
Bozeman, Montana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 31, 2015

I travel quite often and stay at hotels routinely, and I have always been happy with Marriott group hotels, including this one in the past. But this time it was a disaster. When I arrived at the hotel I was told that my room reservation was changed from a two bedroom suite to two studio rooms that were not even... More 

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Billings-RI, Manager at Residence Inn Billings, responded to this review

I am so sorry to hear about the experience you had recently at our hotel. I would like to begin by telling you that the manager you delt with during your stay is no longer with the company. I have been here for two weeks now and am confident that a situation of this nature will not be repeated in... More 

Plentywood, Montana
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 22, 2014

While we enjoyed the amenities and location of this motel we did have a few hiccups. Firstly, our top floor room was right underneath an outside flood light so as soon as it got dark even with the privacy curtain closed it was pretty bright in our room. So if you are a person who required darkness this presented a... More 

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Columbus, Ohio, United States
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 20, 2014

Beautiful room, clean accomodations and a perfect breakfast. COLD milk as it should be, completely cooked sausage, correct scrambled eggs and slightly crispy potatoes! I love Marriott but I despise undercooked food or runny scrambled eggs. This was a 12+ on a ten scale for breakfast. The rooms are gorgeous and the entire site is well maintained. Rm 205, two... More 

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Minneapolis, Minnesota
Top Contributor
122 reviews 122 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 30, 2014

The hotel is about 1 mile north of 94 at Kings Way exit. Very friendly and helpful front desk staff, both at check in and check out. The lobby was large and inviting. Our room was updated, cozy, and CLEAN. Not sure when or if I'll ever be in Billings again, but I would totally choose this place again, no... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed September 29, 2014

While the layout and amenities of this hotel were lovely, beds comfortable etc. it was more than a little disheartening to know what my kids paid for this room when the quality of sleep was so poor due to the racket from the AC unit. A complaint in the middle of the first night, followed by speaking with desk staff... More 

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McKinney, Texas
Top Contributor
57 reviews 57 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 23, 2014

This Residence Inn lived up to their reputation in almost all ways except for breakfast. The room was clean, the hotel staff was friendly and all the basic amenities were up to the normal standard. The only disappointing thing was the breakfast lacked quality. We didn't even stay to eat anything.

Was this review helpful? Yes 1
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