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Residence Inn Billings

#19 of 50 Hotels in Billings
Certificate of Excellence
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956 South 25th Street West, Billings, MT 59102
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Residence Inn Billings
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Residence Inn Billings
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Residence Inn Billings
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132 reviews from our community

Traveler rating
    85
    23
    14
    5
    5
See reviews for
53
33
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Marriott hotels are great. This one is very clean. Nice staff. When we got to billings we had room reserved and waiting. One of the couples we were traveling with had a cancelled flight and there was extra rooms for them with no reservation before hand. The rooms are spacious with small kitchenettes. Couches in the rooms have hide a... More 

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Haymarket, Virginia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 7, 2015

We schedule a job fair at the Marriott Residence Inn in Billings, Montana. When we arrived, we found the hotel had been undergoing major renovations and were in the final stages. I spoke to Ty, the acting GM who was on loan from Lincoln, Nebraska. When I booked the conference center several weeks earlier, it had not made it into... More 

Was this review helpful? Yes 1
Bozeman, Montana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 31, 2015

I travel quite often and stay at hotels routinely, and I have always been happy with Marriott group hotels, including this one in the past. But this time it was a disaster. When I arrived at the hotel I was told that my room reservation was changed from a two bedroom suite to two studio rooms that were not even... More 

Was this review helpful? Yes 1
Billings-RI, Manager at Residence Inn Billings, responded to this review

I am so sorry to hear about the experience you had recently at our hotel. I would like to begin by telling you that the manager you delt with during your stay is no longer with the company. I have been here for two weeks now and am confident that a situation of this nature will not be repeated in... More 

Plentywood, Montana
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 22, 2014

While we enjoyed the amenities and location of this motel we did have a few hiccups. Firstly, our top floor room was right underneath an outside flood light so as soon as it got dark even with the privacy curtain closed it was pretty bright in our room. So if you are a person who required darkness this presented a... More 

Was this review helpful? Yes 1
Columbus, Ohio, United States
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 20, 2014

Beautiful room, clean accomodations and a perfect breakfast. COLD milk as it should be, completely cooked sausage, correct scrambled eggs and slightly crispy potatoes! I love Marriott but I despise undercooked food or runny scrambled eggs. This was a 12+ on a ten scale for breakfast. The rooms are gorgeous and the entire site is well maintained. Rm 205, two... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Top Contributor
122 reviews 122 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 30, 2014

The hotel is about 1 mile north of 94 at Kings Way exit. Very friendly and helpful front desk staff, both at check in and check out. The lobby was large and inviting. Our room was updated, cozy, and CLEAN. Not sure when or if I'll ever be in Billings again, but I would totally choose this place again, no... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed September 29, 2014

While the layout and amenities of this hotel were lovely, beds comfortable etc. it was more than a little disheartening to know what my kids paid for this room when the quality of sleep was so poor due to the racket from the AC unit. A complaint in the middle of the first night, followed by speaking with desk staff... More 

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McKinney, Texas
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 23, 2014

This Residence Inn lived up to their reputation in almost all ways except for breakfast. The room was clean, the hotel staff was friendly and all the basic amenities were up to the normal standard. The only disappointing thing was the breakfast lacked quality. We didn't even stay to eat anything.

Was this review helpful? Yes 1
Gainesville, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

I would like to thank all the wonderful people that accommidated our stay here at the Residence Inn, Billings, Montana. It has been an absolute pleasure to stay here. I would choose this Residence Inn again for future stays. I would especially like to mention the manager Skyler. She was very polite and courteous. Skyler was very accommidating and well... More 

Was this review helpful? Yes 2
Deer Park, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

Good location near shopping and restaurants - walking distance to a couple of good local restaurants. ~30 minutes from City Center/Downtown & Airport. Complementary Breakfast was good and always out by 6:30am. Offered complimentary Beer and Wine social in the evening most evenings during the week - also had complementary dinner most evenings during the week. Food was good, Staff... More 

Was this review helpful? Yes 2
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