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BEST WESTERN PLUS Kelly Inn & Suites

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4915 Southgate Drive, Billings, MT 59101-4668
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1 room 1 adult
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BEST WESTERN PLUS Kelly Inn & Suites
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623 Reviews from our TripAdvisor Community

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Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very quaint, with its large foyer with huge open fire and, indoor heated pool and large rooms. Breakfast every morning in the dinning room was traditional US. Value for money absolutely.

Helpful?
Thank Robert P
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

As soon as guests walk in our lobby, it's our hope they find our lobby (with it's fireplace burning and cookies baking) inviting and relaxing. Thank you for taking the time to give us a review - we hope to see you again whenever your travels bring you back to our area. More 

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this Best western Kelly inn when our flight was cancelled. They have a shuttle to pick you up from the airport. Accomidation were excellent. The decor in this hotel was very western and exceptionally decorated.

Helpful?
Thank Cheri W
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for commenting about our airport shuttle! When guests are flying into or out of Billings and stay with us, we provide complimentary parking for their vehicle. It's always great to hear that our guests enjoy our western hospitality and theme. Please visit us again soon! More 

Douglas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are great, pool area is over the top with bubbling hot tub and changing room. All amenities necessary for travel....fridge, coffee pot, ironing board, hair dryer, Wi Fi, in house computers, elevators, handicapped parking, walking trail on north end of hotel, fabulous breakfast room, fireplace at night in the lobby to wind down, and Evening Potato Soup !!!!! I... More 

Review collected in partnership with Best Western

Helpful?
Thank Sheri S
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We love your comments - thank you! We appreciate knowing that all our amenities and especially the potato soup will bring you back again...hope to see you soon! More 

Boise
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I've always enjoyed this hotel. The staff is super friendly, the workout center is small but works, and they have a great pool playland area. I'm sad I'm always there by myself on business because it would be an awesome hotel to take my kids. The rooms are very nice, the internet worked great, and the bed was comfortable. I... More 

Review collected in partnership with Best Western

Helpful?
Thank Ben P
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for posting these gracious comments about our friendly staff and our hotel amenities. Please visit us again whenever your business travels bring you back to Billings but also keep us in mind for your next family vacation! Hope to see your soon. More 

Level Contributor
181 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Pool was awesome. It's only 3 1/2 feet deep at the deep end and 1 foot in the shallow in. Has two slides a basketball hoop, fountains, a thing with ropes and pads across the water that you can try a cross and little water cannons. Also has a hot tub for the parents. Free WiFi. Very clean from what... More 

Helpful?
Thank Engine40
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Our sincere thanks for such a great review! We appreciate the time you took to comment on our water playland; our hot breakfast with many selections; our affordable price; and our friendly staff. We'll look forward to seeing you on your return visit. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a terrific property with very friendly staff. The breakfast was better than i anticipated. The cookies in the evening were delicious. The staff went out of their way to help me find a special item I needed. I can highly recommend.

Review collected in partnership with Best Western

Helpful?
Thank David M
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

It's so rewarding for our staff when guests comment on their customer service...thank you! We appreciate that you took the time to post these comments about our staff, our breakfast and cookies! Please come back and see us again! More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Great customer service, clean and confortable rooms. Fare price, I started traveling to Billings for business a few months ago and discover this hotel. in my last 4 trips to Billings i don't even consider any other place. Great job guys, we won't even consider any other hotel in Billings Mt.

Review collected in partnership with Best Western

Helpful?
Thank Romeo O
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

What great comments! Thank you for taking the time to post about not just one stay, but your multiple stays with us. We always appreciate that guests like you want to come back again...hope to see you very soon! More 

Gardiner, Montana
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff could not have been nicer or more accommodating. They make you feel right at home. Property and rooms are very nice and comfortable. The kids (as well as my husband and I) loved the pool. Just enough for the kids to do and play on without all the noise of the larger indoor water parks. Soup/chili in the... More 

Helpful?
Thank JoLynn S
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for commenting about the hospitality you received from our front desk staff. It's always great to hear our guests (both the little ones AND their parents) enjoy our water playland. Please come back soon whenever your family needs a little fun, rest and relaxation. More 

Driggs, Idaho
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this property while driving through a snow storm. This is a very dog friendly place. There is no extra charge for dogs. The room was very nice and they had a kid friendly pool with water slides, ect.

Review collected in partnership with Best Western

Helpful?
Thank Al83422
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for posting about the amenities you enjoyed while staying with us! Our water playland is a great area for children to play a game of water basketball, zoom down our slides and try to "target" each other with the water cannons. It's our hope that you will bring your family and pets back to stay with us! More 

Sheridan, Wyoming
2 reviews
4 of 5 stars Reviewed January 7, 2016

Very good. We especially enjoy when we get a room with the bears peaking through the windows on the 2nd or 3rd floor! Love the rustic decor. Very clean and efficiently run. We enjoy the breakfast buffet and the computer center.

Review collected in partnership with Best Western

Helpful?
Thank Lois B
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

The best compliment we can receive is when our guests tell us they will be back! Thank you for commenting on our cleanliness, customer service and the amenities you enjoyed. Our water playland continues to be a very popular area with families especially on weekends. If your travels bring you back again, please reserve one of our beautiful suites -... More 

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