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All 48 Billings hotels

BEST WESTERN PLUS Kelly Inn & Suites

3.5 of 5 Hotel   |   4915 Southgate Drive, Billings, MT 59101-4668
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90%
Ranked #4 of 48 hotels in Billings
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
KD S North Dakota
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322 people have reviewed this hotel

Traveler rating
    211
    81
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148
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
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  • Any
English first
North Dakota
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were quite satisfied with this lodging choice. The rustic Lodge-style décor, comfortable, clean rooms and overall check-in experience was quite similar to the same lodging in Fargo, ND. The staff were friendly and helpful in finding local places we needed to go, the beds were good and the breakfast had a lot of satisfying food choices. The property was... More

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We always appreciate guests who leave gracious comments...thank you for doing just that. Our whole staff (housekeeping, breakfast, maintenance and front desk) strives to give great customer service to each and every guest. It's good to know that they accomplished this even though our hotel was full. Again, thank you for taking the time to post about your stay. More

Grand Junction, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

What a fun place this is. We are in our 50's but still has so much fun in the pool. The room was quiet, clean and comfortable; the breakfast was good except for the rubber poached eggs-didn't eat those again; the fresh baked cookies in the evening were an awesome treat, and the staff was very helpful and friendly. We... More

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Saint Joseph, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel was clean and everyone very friendly. Front desk staff very helpful in finding shopping or any other location in town. The room was quiet and near the stairway which was nice since the elevator is quite slow. We did not use the pool but breakfast was the usual fare and again clean and helpful staff. I would return... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Aberdeen, Maryland
Contributor
15 reviews 15 reviews
9 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

we have come to expect great hotels in the Best Western "Plus" category, but, this property exceeds those expectations. The building is a work of art. it has been built to appear as a Montana Lodge. The outside, lobby and rooms are all very attractive and well organized. The pool is large and designed with children in mind. as seniors... More

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about your stay experience with us. It's always good to hear that kids "both the young and the grandparents" enjoy our water playland. Please note, though, the slides accommodate kids of any age...we hope you tried them out! More

Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had to stay over the night before my flight. The rooms were clean, the pool was great. My only complaint was that it only has one elevator for the whole hotel and it moves at the speed of smell. Other than that, this is a good place to stay. I would stay here again.

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

The compliment we can receive is when a guest tells us they enjoyed the hotel so much that they will be coming back to stay with us. Thank you for taking the time to post your comments...we hope to see you again soon! More

Houston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent! Room was clean, staff was helpful and very friendly. Location was right off the highway. Amenities such as food, gas, shopping was nearby. Breakfast was okay considering it is more like fast food but access if crowded was difficult due to it being set up in a corner. Staff was on top on replenishing food and drink.

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We sincerely appreciate comments like yours about the staff here at the Best Western PLUS Kelly Inn & Suites. Thank you for commenting about their friendliness and efficiency...please come back and see us again whenever your travels bring you back to Billings. More

Billings, United States
1 review
5 of 5 stars Reviewed 1 week ago

What an exceptional stay! Very clean rooms with internet access, mini fridge and microwave. Comfortable beds and nice decor. The grounds and parking area are immaculate and the pool is a blast. Highly reccomended

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We enjoy hosting families and our water playland was designed with families in mind. Thank you for commenting on our curb appeal, clean room and everything else you enjoyed. Please come again soon! More

Beecher,Il
Top Contributor
82 reviews 82 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Parking and location were good. room was big, clean and quiet.wifi was good. Bathroom was small but the water pressure was good.The pool was clean and fun! It only goes to three feet so the older kids may not like it but it was great for my nine year old and starts out very shallow for the younger kids.The pool... More

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

After a long day of traveling while on vacation, we appreciate hearing that you enjoyed everything from the fresh, warm cookies at check-in; the water playland to relax and play in; and the breakfast you thought was excellent before leaving us in the morning. Your comments are much appreciated! More

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Seriously one of the best hotels I have stayed at. The staff was friendly and very helpful. There is a full breakfast and extremely comfortable bed. The greatest thing for me was no charge for keeping my little dog with me and our room had an exterior door along with one to the interior hallway for super convienience!

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

It's always good to hear that our guests (and our four-legged guests) enjoyed our property. Our outside doors direct from our first floor rooms are a favorite of our pet owner and motorcycle guests. We hope you had an opportunity to take your dog for a walk on the walkways surrounding our hotel. There is also an excellent pet friendly... More

Columbia Falls, Montana
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed two nites, after finding hotel via Trip Advisor. Called from the road and staff were friendly right from the start. They do try to sell the rooms with the jacuzzi in the room. We didn't want that, had to clarify that. Large comfortable room, lodge decor with carved bears outside. Busy hotel; never used the pool or fitness area... More

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to write about your experience at our hotel. It's good to hear that our staff responded to your requests and that you would come back and stay with us again. We hope to see you again soon. More

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Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Drive, Billings, MT 59101-4668
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kelly Inn & Suites 3.5*
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Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western

86 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Billings #3 Business Hotel in Billings #4 Romantic Hotel in Billings
Hotel Class
Number of rooms
89

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