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BEST WESTERN PLUS Kelly Inn & Suites

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4915 Southgate Drive, Billings, MT 59101-4668
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BEST WESTERN PLUS Kelly Inn & Suites
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BEST WESTERN PLUS Kelly Inn & Suites
BEST WESTERN PLUS Kelly Inn & Suites
BEST WESTERN PLUS Kelly Inn & Suites
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432 reviews from our community

Traveler rating
    287
    103
    19
    9
    14
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190
107
24
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (432)
  • Mar-May only
    (64)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (87)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were in search of a hotel in Billings near our daughter's dance competition venue, but was also pet friendly. Based on user reviews, we chose this facility, and we couldn't have been more pleased. Matt called us to make sure we were still arriving as we were going to arrive late, greeted us with a friendly smile and funny... More 

Was this review helpful? Yes 2
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your gracious comments about our friendly staff, the breakfast bar selections, and your satisfaction with your stay with us. We appreciate that you took the time share your experience and hope you will visit us soon and often! More 

Salem, Oregon
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an adorable surprise, we booked the room while driving, turned out it is themed (woodland) has carved bears every where, cute, very clean, The pool is a small theme park look, with a slide, small obstacle coarse, and buckets that water flow from.The staff is friendly and goes the extra mile.

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Our bears are a "hit" with our guests and we enjoy hearing that their habit of peeking in our windows is appreciated! Thank you for letting us know how much your family enjoyed the water playland and friendly customer service. Please come back and see us again soon! More 

Bozeman, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very comfortable, Montana, hotel. I have stayed there many times . It is always my first choice when I am in Billings. It is easy on and off of the highway. The warm cookies are great. Always a cup of hot tea available.

Review collected in partnership with Best Western

Was this review helpful? Yes
Glasgow
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great place to stay, great caring staff. Hotel has a central location so you are close to where ever you want to go to in Billings. Safe area for vehicle and a great area to walk pets. Everything at this hotel is A-1.

Review collected in partnership with Best Western

Was this review helpful? Yes
BUTTE, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Terrific staff, fun water park, excellent breakfast, very comfy beds, clean rooms. I book rooms for my group every year and every year the staff goes out of their way to make our stay enjoyable. Love this hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

When our guests keep coming back and leave satisfied each time, we appreciate their loyalty. Thank you for your kind comments about the hotel and the staff. It's our hope you will continue to bring your group back anytime you have competitions here in Billings. Congratulations on your awards! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Best Western is a nice family friendly and pet friendly place to stay. Great pool for kids and located close to many amenities within the city. Service staff was very accommodating. Breakfast is a nice feature and a comfortable bed too.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post that you found our property to be both family friendly and pet friendly ... after all, most pets become "family". It's our hope that whenever your travels bring you back to Billings, you'll choose our hotel once again. More 

Albany, Oregon
Top Contributor
68 reviews 68 reviews
55 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On a weeklong vacation, the kids favorite memory was the swimming pool at the Best Western Plus Kelly Inn & Suites in Billings, MT. Nice find! I am a big fan of the Best Western Plus and Premier. I have yet to be let down. This is another example. Clean modern rooms. The staff was helpful in finding a nice... More 

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

The water playland with its slides, dumping buckets, basketball hoop, ropes and water cannons continues to delight the families who visit us - it's always great to hear how much our guests enjoy it! Thank you for comments about Best Western's tiered hotels - Best Western, Best Western PLUS and Best Western Premier as our guests like you continue to... More 

wallace, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff, clean hotel, great breakfast, and they accept our furry family member. We slept great and woke up refreshed, not stiff and sore. Had a nice hot breakfast with a very attentive wait staff. Didn't worry about checkout as that was done (correctly) while we rested.

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for posting about your recent stay with us. Your positive comments about your whole stay...breakfast, staff, room, restful sleep, express check-out...are a tribute to a team of professionals who work together to create a great experience for you, our guest. Please come back and visit us often...make sure you ask our staff the bears' names! More 

Ames, IA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was large, clean, and comfortable. The staff was very helpful and accommodating, able to answer all questions concerning the area as well as providing perfect directions. When in Billings, I will definitely stay at this location.

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

The very best compliment we can receive is when our guests tell us they will be back. Our front desk staff makes it a priority to know what events are happening in Billings and some of the very best restaurants to dine at. Thank you for taking the time to post about your stay with us...hope to see you again... More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel and their staff were great. Our family really enjoyed the pool and the breakfast the next day was excellent. Really like the décor and location of this hotel. The next time our family passes through Billings we plan on staying here.

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about your stay experience with us. We enjoy hearing that our water play-land was a hit with your family and that you enjoyed our breakfast. It's our hope we will see you again soon! More 

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