We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Kelly Inn & Suites

2.5 of 5 4915 Southgate Drive, Billings, MT 59101-4668
Hotel website
Hotel deals
Special Offer
Stay 2 & Earn a Reward
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Certificate of Excellence 2014
BEST WESTERN PLUS Kelly Inn & Suites
Management photos View all
Browse nearby
BEST WESTERN PLUS Kelly Inn & Suites
BEST WESTERN PLUS Kelly Inn & Suites
BEST WESTERN PLUS Kelly Inn & Suites
Write a Review

422 reviews from our community

Traveler rating
    279
    101
    19
    9
    14
See reviews for
185
107
23
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (422)
  • Mar-May only
    (54)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (87)
All months
Helena, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I used Best Western Plus Kelly Inn & Suites as a home base on a business trip and was pleasantly surprised. Friendly staff, comfortable rooms, and good breakfast made for a relaxing and enjoyable stay. Make sure to get a room with a "friend" in the window!

Review collected in partnership with Best Western

Was this review helpful? Yes
Bozeman, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Always stay here because the pool is my kids favorite. Location is very convenient in Billings. Rooms are always clean as well as the rest of the hotel. The breakfast is great. My kids love the waffle station and the fresh fruit.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rapid City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved the fact that the hotel was very kid friendly. My daughters loved the pool and my husband loved the weight room. The continental breakfast was good and the coffee excellent. The only downside to my experience at this hotel is the way the kitchen staff spoke to my four year old daughter. I felt that if there was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Saskatoon, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very Nice people, great pool for the kids, and parents Close to all things in Billings Breakfast was fantastic If you're lucky enough you can actually get rooms that have a bear ornament peeking into your room....beds were super comfy imo

Was this review helpful? Yes 1
Tacoma, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is the absolute Best... Best Western I have ever stayed at! It Is THE cutest hotel, from the huge indoor pool/play area, down to the Bears on the window ledges! The lobby in itself was breath taking! The room was unbelievably homey and comfortable, and your staff here?...amazing!! The lady and gentlemen that checked us in were soo friendly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Helena, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The warm soup and hot chocolate available at check in are great, my wife commented it was the most comfortable hotel bed she had slept in for years. We have stayed here before, and we really enjoy the Montana atmosphere

Review collected in partnership with Best Western

Was this review helpful? Yes
Madison, Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I have frequented this hotel for years and have always been very satisfied with the staff, accommodations and value though the price is higher than others due to the water park. Elevators were our entire stay this time. Staff said they applied Managers Discount but it did not make it to our bill. Décor is excellent though it is getting... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

It is always our hope to create an excellent stay experience for each our guests, but I am sorry that didn't happen during your recent stay with us. Thank you for contacting us and allowing us an opportunity to contact you directly. Please note that we recently updated walls and our bedding package in some rooms and will continue to... More 

Salem, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel a few times and have enjoyed each visit. Friendly staff, all the amenities have always been working and clean. My child loved the pool. The theme of the whole environment is fun and welcoming.

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your gracious comments about our hotel and the fun your family had while staying with us. Our staff does enjoy welcoming guests to our water playland, spacious rooms, and relaxing lobby. We appreciate that you're one of our return guests who chooses to stay with us when your travels bring you to Billings. More 

saskatchewan, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Very high quality of inn to find along the hghway . very clean and safe. Indoor pool anf the breakfest was hot not just toast and coffee but a full breakfast . if you have caa or aaa you get 20 percent off

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about your recent stay with us. We are conveniently located off Interstate 90, yet in a quiet location. Our guests do seem to enjoy the variety of breakfast items we offer each morning ... hot waffles, bacon or sausage, eggs, fresh fruit, muffins ... we appreciate knowing that your breakfast was more... More 

Northernmontana, United States
1 review
2 of 5 stars Reviewed January 21, 2015

This hotel has a Kiddie Pool. Not geared for adults. There is a loud thunking noise that comes from the pool that can be heard until 11PM when the pool closes. Early in the morning someone successfully keyed into my room without a warning knock....luckily I had the security latch engaged. The breakfast tables were not wiped clean after previous... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for contacting us directly so that we had the opportunity to address your concerns. Our front desk and bellman staff strive to make every effort to relocate guests when possible so that they can enjoy a relaxing stay with us...we do apologize that you did not have that experience with us during a busy weekend when we were... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Kelly Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Drive, Billings, MT 59101-4668
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline and Despegar.com so you can book your BEST WESTERN PLUS Kelly Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Hotel Style:
#2 Family Hotel in Billings
#3 Romantic Hotel in Billings
#4 Business Hotel in Billings

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (64)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (32)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Hotel & grounds (8)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay