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BEST WESTERN PLUS Kelly Inn & Suites

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4915 Southgate Drive, Billings, MT 59101-4668
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1 room 1 guest
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BEST WESTERN PLUS Kelly Inn & Suites
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543 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Channing, Michigan
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel is top notch with a friendly welcoming staff. Beautiful western décor and nice amenities: pool, full breakfast ( with cheese omelets too!) and workout room. Rooms were large and very clean. Breakfast area was roomy enough to support the guests and the full breakfast was plentiful. Very, very nice!

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

What a gracious review! Thank you for taking the time to post about your recent stay with us. We appreciate knowing that our guests find our property comfortable and inviting and our breakfast bar with "tasty" selections. Please come back and visit us often. More 

GOLDEN VALLEY, ND, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This Motel in in a excellent location, right off of Interstate 90. The four -lane interstate that runs through Montana. The decor is outdoors and rustic. We are country people and absolutely loved the decor. The rooms were big and comfortable and the fitness room was very nice and had everything I needed to get a good workout. The breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for such gracious comments about your recent stay with us. it's always great to know our guests enjoy our country lodge atmosphere and don't want to leave. We appreciate knowing that you will be back to see us next year (or hopefully sooner) - whenever your travels bring you back to Billings. More 

Kalispell, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Nice, friendly, and comfortable place. Staff was helpful in every way. Fun swimming area for the kids. Great way to burn off energy after a full days' travel. Convenient location just off the interstate. Many thanks.

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Children and Pets are always given VIP status here at the BEST WESTERN PLUS Kelly Inn & Suites. Thank you for taking the time to post about your great stay with us. Whenever you visit Billings again, it's our hope you will come back and visit us. More 

Manassas, United States
1 review
5 of 5 stars Reviewed 1 week ago

This trip was a move to our retirement location across country from East Coast to West Coast. So our family included our 4-footed furry family member, Gizmo. We found only a few accommodations that are Pet-friendly and Best Western was the one we chose each night during this trip. Always a great experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We appreciate your kind comments about our hotel. Your gracious comments about accommodating your "furry family member" are very much appreciated. Please come back and visit us often. More 

Spokane, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very comfortable beds but pillows to small. Loved the decor, especially the bears crawling up the outside of the building. It was a bit difficult to get to but more due to the confusing streets in Billings.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to comment about our convenient location although we're "hidden away" a little off the interstate. It's always fun to hear that guests appreciate the bears climbing up and peeking through our windows. We hope to see you again soon! More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This is one of the best hotels I have ever stayed at. The staff is friendly and the breakfast is good. We stayed on a Saturday night and waited too long to go down to eat and then there were no tables inside but we ate outside and it was wonderful. The pool is awesome at this hotel and my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for giving us such a great review! It's good to hear that even though the breakfast area was full, you were able to enjoy your breakfast on the patio. It's our hope you'll bring family back again soon! More 

Estero, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We always try to stay at a Best Western PLUS during our leisure trips. This hotel was one of the best. Especially great was the quiet heat/air condition system in the room!!!! The front desk staff were always helpful and friendly. The "Yellowstone Park" lodge theme was brilliant and fun. The indoor pool adventures looked fabulous for kids. Very convenient... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Sometimes it's just the little things that make for a pleasant experience - thank you for commenting about the quiet air conditioner/heat unit in your room. We appreciate the time you took to post about our water playland, the décor that reminded you of a lodge in Yellowstone Park and the friendly customer service. Our thanks! More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this property with spouse and two kids. Loved, loved, loved it. A high quality product, delivered with a smile. Small details in decor make it clear that mgmt wants you to feel at home and that they care about your comfort. Pool bands required to identify guests from non guests not a big deal for us. The bands... More 

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for commenting on your stay with us and especially the comments about our waterplay that your whole family enjoyed. It's always great to hear when guests enjoy the country lodge décor, relaxing atmosphere, and Montana hospitality. We hope you will visit us again.! More 

Everett, Washington
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a room at this hotel as a pick-me-up for my children during a long cross-country move. The lobby and staff were very inviting upon check-in and the rooms were a bit larger than average. The little details (cabin feel of exterior and lobby, wooden bears peeking in the windows) made a big impact. The real benefit was the... More 

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

How we enjoy hearing how much families enjoy our water playland and spacious rooms! Thank you for commenting on our country lodge décor complete with "bears peaking in the windows". NOTE: Unlike the bears in Yellowstone National Park, you are welcome to pet & feed ours. Please come back and see us again whenever you visit Billings again. More 

Everett, Washington
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Swimming Bracelets were not given to my husband and I when we checked in nor were we told about it. When our grandchildren came to visit us, they were yelled at and told to get out of the pool,"Now!" by older male worker. We are Native Amercian. When my husband and I left we saw, there were kids who did... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Each day, our staff welcomes guests from across our nation and world...we get the privilege of learning about different many cultures without leaving our front desk! We welcome many guests from the Native American community. Just before you stayed with us, we hosted a Native American College Conference from Northern Montana and the day you checked out, another Native American... More 

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