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BEST WESTERN PLUS Kelly Inn & Suites

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4915 Southgate Drive, Billings, MT 59101-4668
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Kelly Inn & Suites
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BEST WESTERN PLUS Kelly Inn & Suites
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BEST WESTERN PLUS Kelly Inn & Suites
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463 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Helena, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My job requires frequent traveling so I find myself somewhat critical of the typical hotel chain experience. I am always pleasantly surprised when I stay at the Best Western Kelly Inn. The first thing I am always impressed by is the attention they pay to the decor of the hotel, with a bear theme it has a unique and rustic... More 

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

What a great review! Thank you! We appreciate knowing how much our guests like our country décor and woodland features. Most of all, thank you for posting about our staff's friendly customer service ... each one of them enjoys providing warm hospitality. Please come and see us again soon. More 

Great Falls, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First of all make you sure you pick the correct Kelly Inn. There are two Kelly Inns in Billings Montana. You want the Best Western Kelly Inn. It has western décor. It looks like a Big lodge. It has logs on the exterior and little black bears. It was a really nice hotel. I did not like the late check... More 

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for describing our water playland features - it's always good to hear when our younger guests come and have a great time playing. Please note that although we guarantee check in time at 4PM, our guests can call us anytime after 1PM to check if their room is ready. We hope to see you again soon. More 

New Town, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The décor of this hotel is very much in keeping with Montana and the west. The breakfast was very good - REAL eggs and flavorful sausage gravy, amongst the other breakfast goodies. Good restaurants within easy walking distance. Overall, a very good value and nice place to stay.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We always enjoy hearing that our guests enjoy our country lodge atmosphere, a ggod hot complimentary breakfast and our western hospitality. Thank you for taking the time to post about your experience with us - we look forward to hosting you anytime your travels bring you back to Montana! More 

Bozeman, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were traveling with a pet and having a ground-level room that opened to both the inside and outside of the hotel was very convenient. Our kids LOVED the pool. We were in Billings for a soccer tournament and the soccer fields are right across the street. All is all, we really enjoyed our brief stay at this hotel and... More 

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for commenting about our ground floor rooms that have doors leading to the outside. Our four-legged guests appreciate that they have easy access to the outside and that it's convenient for their owners. We enjoy hosting families and providing a close venue to Amend Park. It's our hope you will visit us again soon! More 

Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My Mom and I were visiting friends in Montana. I picked this hotel because it was the only one with décor that made me think of Montana. :) We were not disappointed! The hotel is ADORABLE! There are so many lovely decorative touches - from the woodwork to bears to flooring to chairs in the room. It was all SO... More 

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your comments about our country lodge décor! We enjoy hearing that our guests noticed the details ... from paw prints in the tiles to bears peaking in the windows. It's our hope you and your Mom will visit again soon and enjoy another relaxing stay. More 

Shell, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wouldn't stay anywhere else! Great rooms, great service, The Kelly Inn has friendly and helpful staff knowing what is going on in the area and directions to get there-even a car wash.. Breakfast is wonderful and the added plus is the efficient accommodating hostess,

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We appreciate that our return guests that call us their "home away from home" continue to post about their stays with us. Our staff takes pride in knowing where to direct guests for great dining, fun events and even great places to take their car for a good washing. Thank you for taking the time to share about your experience... More 

Bozeman, Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We come here a few times a year for our young kids to swim. I absolutely love the pool, staff, and warmth of this hotel. You can not go wrong here. The hotel is pet friendly as well. Thank you for your hospitality.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Hospitality - it's always our goal to welcome guests into our hotel like we'd welcome friends into our home. We appreciate the time you took to let us know how much your children (and you) enjoy our water playland. Please come back and see us again soon More 

Gillette, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was very accommodating to our needs and got us a great pet friendly room when we arrived at 9pm and the hotel was quite busy. The room was extremely nice and well kept. We would definitely recommend this hotel to others.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Pets are always welcome at the BEST WESTERN PLUS Kelly Inn & Suites (and in other BEST WESTERN Kelly Inns throughout the Midwest) AND there's never a pet deposit or charge for bringing them. Thank you for commenting on the customer service you received from our staff. You and your pets are always welcome - please visit us again soon! More 

Conner, Montana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to stay in Billings on my way to Wolf Point and this is just a skip off the beaten path but VERY worth it. Comfortable beds which is a must! I felt very comfortable as a woman traveling alone and had no problem getting around the area with the help of the woman at the front desk.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Restful and comfortable - it's always good to hear words like these describing our hotel. There are many great hotel choices in Billings...thank you for choosing us. Please come back and see us again anytime. More 

Pontiac, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

It was very beautiful place. It was done in black bears. It was like log cabin house, the land scaping was very pretty. the lady's we had to check us in was very nice,talked and joke around with use.we took all kinds of pictures of the place inside and out.

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your comments about our staff and the way they made you feel at home. When our guests spend their nights with us, it's always good to hear that they feel relaxed in our country lodge atmosphere. Please come back and visit us soon and often! More 

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