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BEST WESTERN PLUS Kelly Inn & Suites

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4915 Southgate Drive, Billings, MT 59101-4668
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Kelly Inn & Suites
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BEST WESTERN PLUS Kelly Inn & Suites
BEST WESTERN PLUS Kelly Inn & Suites
BEST WESTERN PLUS Kelly Inn & Suites
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449 reviews from our community

Traveler rating
    299
    108
    19
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    14
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199
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Frenchtown, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Clean room, quiet area, ok place to stay. Would come back again. Did not have time to use the pool but it look fun. Breakfast is the same as every other hotel in the area I kind of wish for other items.

Review collected in partnership with Best Western

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Seattle
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

They have pretty good coffee - if you get it hot, and the front desk folks are super friendly. They bake cookies :) If you have children...the best pool in town I'm sure. The hotel has been nicely updated on the outside and in the lobby area so I did think it was newer - however, once inside and especially... More 

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

A good cup of coffee - some friendly conversation - warm cookies - a comfortable bed. That's what every guest should experience when they visit us. Thank you for posting about the things you enjoyed during your stay with us. Please note that we are take our guests' suggestions to heart when improving in our property...thank you for yours! More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was an excellent hotel. We had stayed in a Kelly property in Santa Fe and this hotel met the same standards. Crowded breakfast area, but that is the nature of the beast. Would be a great family hotel as the swimming pool area looked very inviting. Great bed and good WIFI service.

Review collected in partnership with Best Western

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Marysville, Washington
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We love this hotel. The location, décor and value for your money can't be beat! The breakfast is like many others but its better than eating out. many come for the small waterpark which we don't but the kids we see are having a great time.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for posting your comments about your recent stay with us. As one of our repeat guests, we appreciate that you would take the time to give us a great review after each stay. It's always our hope that you and your family would come back and visit us often! More 

Bozeman, Montana
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We checked in to the Best Western Plus Kelly Inn and Suites Hotel a few days ago and found the hotel to be a lovely rendition of western decor, with lots of wood and high ceilings and a big stone fireplace. The front desk staff was pleasant and efficient and we were able to pick up some fresh cookies and... More 

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We never take for granted the time our satisfied guests take to post reviews of our hotel. Thank you for the time you spent commenting on our amenities and inviting Western décor. We appreciate your gracious comments and look forward to hosting you anytime you come back to Billings. More 

Glasgow
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Best Western Kelly Inn & Suites of Billings is the most user friendly place to stay in Billings. It is always extremely clean and breakfast meals are always great. Staff is caring and friendly and really make you feel like a friend. We stay here for our medical trips which are quite often and are treated great every trip.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

The best "amenity" a property can offer is its customer service...thank you for taking the time to comment on the service your received during your recent stay. We appreciate that you've chosen as the best place to stay when you are in Billings. We hope to see you soon! More 

Helena, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed for 3 nights. The room was comfortable and the bed was just right for me. They had a nice breakfast buffet set up. I did use the pool and it was great, especially for kids. The parking was decent. I liked that the hotel was centrally located and just off the interstate. Highway noise was very minimal. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for posting about your recent stay with us. It's always great to hear how much our guests enjoy our pillow top beds and expanded continental breakfast with extra hot items like sausage and eggs and biscuits and gravy. Please visit us again soon! More 

Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived around supper time and were advised by the wonderful staff at the front desk that there was soup in the breakfast area which was perfect as we had a very big lunch and just wanted something small to eat. There were also fresh cookies at the front desk in the evenings. Our room was on the main floor... More 

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

You couldn't have given us a better review than what you've posted here. Thank you for taking the time to let other potential guests know how much you and your family enjoyed our hotel...from the soup and cookies when you checked in to the breakfast in the morning before you left. We hope you will come back and visit us... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Best Western Plus Kelly Inn & Suites is a great place to spend the night. We stayed there overnight on our way back from Salt Lake City, Utah. Accomodations were great and staff was friendly and easy to deal with. With breakfast served in the morning it saves us a lot of time. Would recommend this place to anyone who... More 

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saskatoon, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I generally go down to Billings once a year for Black Friday shopping and Kelly Inn is my hotel of choice. It was comfortable enough to consider visiting as a short family vacation. Hotel is very comfortable. I appreciate the western/mountainesqe theme. Beds are comfortable. Pool is fun for kids. Breakfast included. Close to all of the shopping. I've stayed... More 

Review collected in partnership with Best Western

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