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BEST WESTERN PLUS Kelly Inn & Suites

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4915 Southgate Drive, Billings, MT 59101-4668
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Kelly Inn & Suites
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487 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Level Contributor
9 reviews
9 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

When we arrived to the hotel it seemed fantastic! At that point I would have given this place a 4 out of five because it is exactly what you would have expected for the price. Great water/pool area, clean, friendly staff, huge room. But there was no warning that there would be construction right above us starting at 8 am.... More 

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United States
5 of 5 stars Reviewed 2 days ago NEW

I had a good stay and good food, the room was delightful and very nice. I have stayed at this hotel at least 3 times and will use it again on my next trip. the breakfast in the morning was very good and the choices offered were enough. it was also hot as it should be and the space was... More 

Review collected in partnership with Best Western

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Aledo
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I have stayed at this property once before but under a different name. We decided to try the Kelly Inn and Suites to see if there was a difference. The rooms were newly furnished with nice furniture. Everything was clean and neat. We came in late at night after driving for two long days on the road.... More 

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isle of wight
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, location good, breakfast nice, the room was fantastic, very clean, and very big room, The lobby was spacious and very welcoming. would stay again and would highly recommend, thank you Best western ....

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Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here recently on a trip across the country with my mom and dog. The room was very nice and clean. Honestly, everything was great and I'd definitely stay here again, but I have a couple suggestions that might help turn this place from a 4 to a 5. First of all, the lady at the front desk who... More 

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to let us know how we're doing and even for the suggestions that would create a better experience for our guests. It was good to hear that you found our hotel clean and comfortable. Please come back and see us again! More 

Ellensburg, WA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, clean and the fun lodge décor made it exciting for the kids as soon as we pulled into the parking lot. The pool is by far the best part though, fun for both our 2 and 6 year old. A little side bonus was the prairie dog town in the empty lot just down the road.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We always enjoy hearing comments like yours about our hotel. It seems sometimes our guests find something that we may not have noticed in our area - in your case, the prairie dogs! Thank you for taking the time to post about your stay with us! More 

Lichfield, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Having used BW for our Canada "road trip", we decided to use them again on our trip to Yellowstone NP, we were not disappointed, From the pleasant ladies on the reception to the breakfast staff and cleaners everybody was cheerful and happy, our rooms, both our rooms which were adjoining for our daughters family and ourselves exceeded our expectations on... More 

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your comments about your stay with us on the way to Yellowstone Park! It's fun to hear that your granddaughter was "delighted' with the bear peeking in your window. Hopefully, she saw more bear in the Park along with buffalo, moose, elk, and deer. Thank you for choosing to stay with us again on your way home. More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed in nearly all the Best Western's in Montana, the Kelly Inn and Suites, Billing is the best in overall quality. Great staff, easy access from I-90, great rooms and amenities without hesitation I highly recommend the Kelly Inn

Review collected in partnership with Best Western

Was this review helpful? Yes
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We sincerely appreciate your kind comments about the cleanliness of our rooms and the customer service you received while you were our guest. Thank you for taking the time to highly recommend our hotel to others. Please come back and visit us again! More 

2 reviews
5 of 5 stars Reviewed 1 week ago

The decor is so cute, just pulling in, you are greeted by bear cub statues climbing the building-too cute! The theme continues inside the lobby and in the rooms, it's great! The room was immaculate and comfortable. Nice mini fridge and microwave, hair dryer was a bit awkwardly placed, but no biggie, still usable. Beds were comfy, a/c was good.... More 

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

It was great to hear how much you and your family enjoyed your stay with us. Thank you for letting us know not only what you loved about our hotel, but also the things that we can improve upon. It's our hope you'll visit us again whenever your travels bring you back to Billings. More 

Boise, Idaho
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I titled the review "Yoga" because I felt the staff must practice it since they absolutely bent over backwards to help us in a difficult situation. I would not hesitate to stay here again. Our room was clean and well maintained. The night crew was fabulous, congrats on a job well done.

Was this review helpful? Yes 1
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your very gracious comments about our staff's customer service. It means so much that you would take the time to post about your stay experience with us. We hope you will visit us again soon and often. (In the meantime, we'll all practice our "yoga")! More 

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