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All 48 Billings hotels

BEST WESTERN PLUS Kelly Inn & Suites

3.5 of 5 Hotel   |   4915 Southgate Drive, Billings, MT 59101-4668
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Ranked #4 of 48 Hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ripandsam San Carlos, Mexico
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378 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Carlos, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was our first time in Billings and just happened upon this hotel. We travel with a dog and have found most BW hotels do not take pets, but took a chance and they said yes and the staff had to be the most friendly we have come across in a long time. It was like being invited into their... More

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We always want our guests to feel that our hotel is their "home away from home", yet your comment about our staff inviting you "into their home" is the best compliment a property and staff could receive. Thank you for taking the time to post your thoughts about our hotel...your comments are much appreciated. Come back and see us again... More

Billings, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Clean facility, pet friendly, and a kind and helpful staff. The hotel is very easy to find. Cute bears abound. Good breakfast. Great pool and hot tub. One down side is a very small work out room with poor air flow.

Review collected in partnership with Best Western

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We sincerely appreciate each guest who takes the time to post on TripAdvisor....thank you! Our "bears" do seem to get noticed and we feel they add to our country lodge charm. By letting us know what you enjoyed (and what we can improve on), we can continue to give each of our guests a comfortable and restful stay. We hope... More

Arvada, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very clean and in an excellent location in the Billings area. It is close to shopping on the west end, as well as easy access to the downtown area and airport. It has newer amenities and beautiful decor in the lobby as well as the rooms. I am in my 40's and the playland was so enticing,... More

Review collected in partnership with Best Western

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Black Hawk, South Dakota
Top Contributor
57 reviews 57 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We will definitly stay here again on our next trip thru Billings. The building looks brand new and we loved the carved bears climbing on the railings. All employees were friendly and helpful and everything in the room worked with the exception of the single cup coffee maker. No problem, there are gallons of coffee in the lobby. Didn't try... More

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Lakeside, MT
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

in the middle price range hotel area, new usually means good. This hotel is no exception. It is very nicely designed externally and internally. Service was very good. It is conveniently located to everywhere we wanted to go in Billings. It is ultra dog friendly – they did not charge for the dog. A path leads away from the hotel... More

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about your stay with us! Your pets are always welcome here and it was good to know you easily found the walking paths surrounding our property to exercise your pets. Hopefully you enjoyed you enjoyed warm cookies upon your arrival and your pets enjoyed their doggie treats. Come back and see us... More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is clean and staff is very friendly. Especially the front desk Clerk Matt. The hotel has a great pool for kids too. I thought the water was alittle cold but the hot tub made up for that.The breakfast was really good too. If you choose this hotel you won't be disappointed.Stay there!

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RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We sincerely appreciate the time guests like you take to post about your stay with. Thank you for commenting on Matt's customer service, our hot breakfast and water playland. It's always our goal to not only provide a restful place to sleep, but an experience you will remember. Please come back and see us again soon! More

Superior, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

Had a great stay again. Been there quite a few times and always a pleasant experience. Hotel staff are very friendly. Nice area for walkng dogs. Just a short drive to many stores and restaurants. We would definitely stay there on our next trip.

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Red Deer, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was equip with all we needed. At check in every thing was ready for us to just sign and fill out, it went with out a hassle. The staff at this hotel are very friendly! We like the theme of the hotel, there were ceramic bears looking in the windows etc!

Review collected in partnership with Best Western

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massachusetts
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 5th stay@ Kelly Best Western. Great experience,Matt and staff v ery pleasant and helpful. Quiet ,clean roomsand the pool was great, the grandkids loved it. The breakfast room had nice offerings.

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Shell, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Always the best...with friendly,helpful service from everyone. It is quiet and easy to get a good nights sleep. We had never seen screens and windows being cleaned at any other hotel/motel...amazing! We always ask to see a room before we check in...no need at Kelly Inn.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Drive, Billings, MT 59101-4668
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kelly Inn & Suites 3.5*
Number of rooms: 89
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TripAdvisor is proud to partner with Orbitz, Expedia, Priceline and TripOnline SA so you can book your BEST WESTERN PLUS Kelly Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western

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