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All 46 Billings hotels

SpringHill Suites Billings

2.5 of 5 Hotel   |   1818 King Avenue, Billings, MT 59102
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79%
Ranked #17 of 46 hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lorarose Colorado
  • Reviews (128)
  • Photos (31)
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  • Room tips (24)
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128 people have reviewed this hotel

Traveler rating
    46
    56
    20
    4
    2
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43
28
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Post Falls, ID
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We will never stay there again. We had two rooms. The carpet and linens were filthy as was the bathroom! The customer service didn't deal with any of our concerns- from making reservations to on site concerns. Nothing was done to improve our stay. It make us wonder about the entire chain.

Was this review helpful? Yes 1
Wesley C, General Manager at SpringHill Suites Billings, responded to this review

This doesn't sound like the hotel I operate. Pleease take a moment to call me so I can get the details of your problem. 406-652-9313 More

Colorado
Top Contributor
59 reviews 59 reviews
58 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed two nights. Pool and fitness room was good. Breakfast was standard fare but good. Hotel is clean and parking is abundant. There are a couple casino's across the street. We used the laundry facilities. They were pricey but worked fine. We ate a the Texas Roadhouse next door and it was good.

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Wesley C, General Manager at SpringHill Suites Billings, responded to this review

Wow. Thanks so much for all the nice things you have to say about us. Next time you could try Burno's Italian across the street next to the casino. They have been a local favorite for years . I'll let the staff know how they helped with your trip ny making your stay a pleasent one. There is a lot... More

Phoenix, Arizona
1 review
4 of 5 stars Reviewed 2 weeks ago

It was my first time visiting Billings and I was skeptical about the where I wanted to stay. I was sure glad that I chose this place. The lady working at the front desk, I believe her name was Diane, was so helpful. I had a tough time getting my way around town and she helped me out with all... More

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Wesley C, General Manager at SpringHill Suites Billings, responded to this review

I can't wait to let Diane know how she helped with your stay. Being able to help people with there stay while in Billings is one of our prioritys. Giving directions that are easy to understand and making recomendations for good food and entertainment spots are all of the things trhat make our day, as well as yours.She will be... More

Hopkinton, New Hampshire
Top Contributor
72 reviews 72 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What an Ideal place to break up the drive. The pool was great for the kids and with the Texas Roadhouse adjacent we had the ideal stop-over destination on our way to Yellowstone. The rooms are clean and quiet and the staff very friendly. This hotel is close to many major stores, so if you forgot something, no need to... More

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Wesley C, General Manager at SpringHill Suites Billings, responded to this review

We're so glad you stoped on your way to Yellowstone. I hope you enjoyed your time there as much as you enjoyed our hotel. Next time you come to Billings I would suggest you try Bruno's Italian restaurant . It's just across the street and has been a local favorite for many years, Hope you had a chance to stop... More

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we arrived at this property we noticed a Texas Roadhouse restaurant immediately next door. Always liked the place for their steaks and especially their fresh rolls. We got in late but enjoyed a small meal there anyway. Exhausted from a long drive to get there, we were a little bummed to get two beds instead of one. Turned out... More

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Louisiana
Top Contributor
275 reviews 275 reviews
85 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Passing through Billings we decided to stay here. So glad we did. The hotel was well maintained and the breakfast was delicious. The location was good as we ate at Famous Dave's a couple of blocks down the street. We shopped at a couple of stores close by too. Overall a good hotel and a very affordable price.

Was this review helpful? Yes 1
Wesley C, General Manager at SpringHill Suites Billings, responded to this review

We're so glad you took advatage of our location and were able to dine and shop without having to go very far. There are many good places to dine and shop all only a hop skip and a jump away. We are glad your stay was pleasent and hope you can return to Billings again in the near future. More

Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The mattress pad had large urine stains on it. Then I open the sofabed "pack": The pillow had several blood-tinged stains and hair on the top. I was totally grossed out and took the whole thing to the front desk. They gave me new set and promised Housekeeping would do a better job next time. As an elite member, I... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just OK for one night before heading to the airport (if you don't mind the train noise). The train runs frequently even late at night. The room had some noticeable wear and tear. Stain on the sofa as well.

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Wesley C, General Manager at SpringHill Suites Billings, responded to this review

I am so sorry to hear your stay was just okay. We strive to make it a truly enjoyable experience. We are truly sorry about the train noise. They are required to blow the horn at accesses. We wil certainly try our best to make sure we catch any stains left by the guests before and take extra time looking... More

Oxford, Mississippi
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 22, 2014 via mobile

I stayed here last night and found it tops, just like 99% of all Marriotts. From check in to check out. The room was perfectly quiet for a sound nights sleep. Loves the mattresses. We used the hot tub but not the pool. Hot tub was exactly that, hot. Not lukewarm. Breakfast was hot, fresh and delicious. I love the... More

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Wesley C, Director of Sales at SpringHill Suites Billings, responded to this review

Thank you for choosing Marriott for your travel needs. We are so happy you had a good stay at the SpringHill Suites. Our goal is to meet our guests expectations and to go beyond to ensure you have a wonderful stay. We hope you will visit this area again and stay with us in the future. Diane Seder AGM More

Billings, Montana
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 21, 2014

This is my 4th time staying at this facility. I am a platinum rewards member and spend many nights in marriotts. Although this facility is clean and comfortable I find the staff curt, unacommodating and not service oriented. Check in was unsatisfactory. My profile indicates higher floor as I and my wife do not like first floor accommodations however my... More

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Additional Information about SpringHill Suites Billings

Address: 1818 King Avenue, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Billings 2.5*
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Also Known As:
Springhill Suites Billings Hotel Billings
Billings Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Billings
Hotel Class
Number of rooms
79

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