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SpringHill Suites Billings

#22 of 50 Hotels in Billings
Certificate of Excellence
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1818 King Avenue, Billings, MT 59102
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SpringHill Suites Billings
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Ranked #22 of 50 Hotels in Billings
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
AlbertaRTK Georgia
Review This Hotel

152 reviews from our community

Traveler rating
    53
    65
    25
    6
    3
See reviews for
52
31
10
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (152)
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    (26)
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Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Traveling through recently, and booked two rooms for a family member and me. Very clean, comfortable rooms. Friendly, helpful staff. Breakfast pretty typical, but good. I would return and I recommend if you're looking for a stay in this price range.

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wesc605, Director of Sales at SpringHill Suites Billings, responded to this review

Thank you so much for all your wonderful comments. We strive to make everyones stay the best possible,and I am so glad your stay was wonderful. I will pass your comments on to our staff and once again thank you. Hope to see you in the future. Diane S. More 

Saskatchewan
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 6, 2015

Booked this hotel as it offered rooms with 2 queen beds and a sofa bed , which is great for our family of 5. Usual Springhill hotel, except breakfast items were not always the freshest with some looking past there prime and others a bit stale. Ok location near the interstate and a short drive to Rimrock mall. Several restaurants... More 

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wesc605, General Manager at SpringHill Suites Billings, responded to this review

Just wanted to thank you for staying with us. Sorry the fruit didn't seem very fresh. It's January and the selection is never great however we still get what we can and the pears right now don't look the best but the flavor is wonderful. We hope you enjoyed Billings and to see you again in the future. More 

Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 22, 2014

I like this hotel and have stayed before. The employees are usually very nice and friendly... However this time the elderly man at the front desk was very rude. When we made the reservations he was rude to my mother on the phone, and very sour when we arrived as well. I don't know what his problem was, but his... More 

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wesc605, General Manager at SpringHill Suites Billings, responded to this review

I so sorry you didn't have a better engagemnt with the front desk. I will talk with the gentelman and find out what issues he's having and to be sure he's up to par for your next visit. If you should run into and issue in the future please reach out to me personally so your issues can be resolved... More 

Wichita, Kansas, United States
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 17, 2014

Comfy room, good wi-fi, and great breakfast. This place was a great value. Front desk was helpful. Only criticism I can come up with is that the parking lot wasn't salted or completely plowed so the asphalt was icy. No problem for most vehicles though.

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wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thanks for sharing. Sorry the weather wasn't a little warmer during your stay. Spring,summer and fall are all wonderful times of the year and for those who love winter this is the place to be. Hope to see you again. Thanks for staying. More 

Dillon, Montana
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed December 9, 2014

I always stay at this hotel when I am traveling with my family. The rooms all have a smallish living room, with a couch, a built in desk, and mini-kitchen. Having 3-4 people in these rooms does not feel like you're always on top of each other. Would also be great for two co-workers traveling together. The staff is always... More 

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wesc605, Manager at SpringHill Suites Billings, responded to this review

Thankyou for all the wonderful comments about your stay.We truly love hearing such wonderful things about our hotel.We try to meet the needs of our business people as well as our families that stay. We look forward to your next stay. Thank you Diane S. AGM More 

Seattle
Top Contributor
126 reviews 126 reviews
49 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 19, 2014

Stayed here for business. The only downside was that they don't have a shuttle to/from the airport. The taxi ride was inexpensive but the one hour wait at the airport for a lift was a bit much. Nice hotel. Great oatmeal for breakfast and the fitness area is open 24/7 which is always a plus. Would consider staying here again... More 

Was this review helpful? Yes
wesc605, Front Office Manager at SpringHill Suites Billings, responded to this review

Thank you so much for all the wonderful comments you wrote. It was such a pleasure having you as a guest. We truly feel having our fitness center open 24 hours meets the needs of all of our guests especially guests who travel late in the evening. Our taxi service can be somewhat busy at peak times but you can... More 

Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 18, 2014

Stayed here twice on business this past month. The staff was very friendly. The breakfast was good in the morning. Typical for a Springhill Suites. The rooms were spacious and the beds very comfortable. It has several restaurant's within walking distance. We tried Bruno's and Texas Roadhouse. Both had excellent food, great value and friendly staff. We also had a... More 

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charlotte, NC
Top Contributor
66 reviews 66 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 16, 2014

This was a very nice one-room suite hotel. There is not a separate bedroom, but the room was large and cheerful. There was a small fridge and a microwave. Breakfast was average, but the staff was very nice.

Was this review helpful? Yes 1
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thank you for taking the time to fill out such a wonderful review of your stay with us.We are so glad to hear how friendly our staff was,and that you had a great experience.We can't thank you enough. We look forward to your next visit. More 

Philadelphia, Pennsylvania
Top Contributor
75 reviews 75 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed here one night on our way to Yellowstone from Glacier Park. We were very happy with the spacious and clean room, location, and friendly staff. There is a Texas Roadhouse directly behind the hotel for a quick meal. Would definitely stay here again.

Was this review helpful? Yes 2
Lansing, Michigan
Top Contributor
72 reviews 72 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 13, 2014 via mobile

Very comfortable hotel. Clean. Comfortable beds. Nice staff. We were happy to have a place with 2 queens and a sofa bed for our family of 5. Several people mentioned noise in the rooms. We must have been in the right room then because we didn't experience that at all. Others complained it was out of the way, but Billings... More 

Was this review helpful? Yes 2
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