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All 48 Billings hotels

SpringHill Suites Billings

2.5 of 5 Hotel   |   1818 King Avenue, Billings, MT 59102
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Ranked #20 of 48 hotels in Billings
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Takemeaway79 Natrona County
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  • Reviews (138)
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138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Silicon Valley, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The hotel was great except for one thing. It is located right next a busy rail line with freight trains passing all night long they rumble, but worse they also blow their horn incessantly. So sleeping here is only for the deaf. But there is worse! This rail line carries numerous trains that transport "Bakken" crude to refineries. Highly volatile... More

Was this review helpful? Yes
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Good day everyone. I wish you had noted some where in your statement that the trains that travel through this area go at only a few miles per hour. I do live in Billings were there are also 3 oil refineries. I sleep quite well knowing all the facts including the ones you have stated. I do know all the... More

Natrona County
Top Contributor
92 reviews 92 reviews
76 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

If you appreciate laying in bed & watching TV, DO NOT accept room 406. We dropped off suitcases & headed out for dinner & visiting. By the time we returned and had more time to assess the room, we realized the TV was on the same side of the room as the beds and could only be seen from the... More

Was this review helpful? Yes 4
wesc605, Manager at SpringHill Suites Billings, responded to this review

I'm sorry your stay was not up to your expectations. Room 406 is unfortunatly not a room to watch TV from the bed. The next renovation the TV will be hung on the wall with a full swivel and tilt so it can be watched from any angle chosen. There is a lot of rewiring needed to accomadate the new... More

Top Contributor
140 reviews 140 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stay in numerous SpringHill suites but found this one to be average at best. The handicap room was barely adequate as a handicap room --that is in terms of pull bars. The toilet seat was broken and had to push to get replaced so the toilet could be used. The room was beginning to go to seed. The... More

Was this review helpful? Yes
wesc605, Director of Sales at SpringHill Suites Billings, responded to this review

I would like to thank you for your recent visit to the SpringHill Suites, Billings. It was truly a pleasure to serve you. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I apologize that you were not satisfied with your handicap room. We... More

Corbin, Kentucky
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long day of travel, this hotel was a welcome sight. Very clean, easy check in, convenient parking, and easy access. The room was huge and already cool which was nice on a hot day. Breakfast was first rate, and there wasn't a crowd. All the employees were helpful and friendly, and it seemed that all enjoyed their jobs.... More

Was this review helpful? Yes
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thanks for the wonderful reveiw. I will let the staff know that they again have helped make someones stay a great one. I'm glad you choose Texas Roadhouse for your steak dinner. They realy excel in the steak department. Having them and the Hu-Hut Mongolian Grill in our spared parking lot is a big plus for anyone tired of driving... More

Calgary, Canada
Top Contributor
89 reviews 89 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a much better Marriott property in town. Modern with very pleasant staff and amenities. Everything works comfortably and breakfast was well kept up, goof value for money. Entire place was very clean and pool was also well maintained.

Was this review helpful? Yes
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thank you for the kind words. I love the pat on the back for running a great hotel and the staff will be hearing al about your reveiw from me. They work hard at making your stay a great one and I can't praise them enough but it sounds much better coming from you. Hope all your travels will be... More

Denver, Colorado
Top Contributor
71 reviews 71 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here on a through trip, and apparently every other family in the area had the same plans. I like my peace and quiet when I stay at hotels...if I want to hang out with loud kids running up and down the hallways, I will go to Disney. I just never expected the crowds and noise level in Billings!... More

Was this review helpful? Yes
wesc605, General Manager at SpringHill Suites Billings, responded to this review

So sorry to hear about the noise. This time of year many, many families travel with their children. Please try and remember when you were young and how a trip with the family would be an exciting time and after spending hours driving, hiking, and seeing the sights it's hard not to let some of the energy out when you... More

3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

They thought of everything. Beautifully decorated spacious rooms. Enjoyed the eating area, and a good breakfast. My friend loved the waffles! I used the convenient exercise room with a nice elliptical, treadmills, and weights. The colors were bright and the place was spotless.

Was this review helpful? Yes
wesc605, General Manager at SpringHill Suites Billings, responded to this review

Thanks for staying with us and thank you for taking the time to let others know about our hotel. Our exiercise room was fully redone a few years ago anf we chose Life-Fitness as our equioment supplier. The equipment is great with 2 tredmills and eliplical trainer, bike, and free weights there is something for all to enjoy. We hope... More

new york
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 22, 2014

Wonderful place for a multiple night stay. Rooms are "suite like", in the sense that there is a separate sitting area with a flat screen tv, though not actually two rooms. Rooms were spacious, clean, quality bedding, sink and coffee maker in living area. Pull-out sofa in siting area. Breakfast included hot choices and area was overseen by a friendly... More

Was this review helpful? Yes 1
wesc605, Director of Sales at SpringHill Suites Billings, responded to this review

Thanks for choosing SpringHill Suites by Marriott ,and for taking the time to review our hotel. We are so pleased that you enjoyed our hotel. We hope on your travels you will be coming thru Billings again we would love to have you. Take care. Diane S. AGM More

Norwalk, Iowa
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 15, 2014

We only stayed one night at the hotel but overall it was a good experience. We had three rooms together. The pool was nice and clean and not over crowded. I did hear a little bit of road noise coming in from the window but not too bad.Our beds were very comfortable, the rooms where clean and well maintained Breakfast... More

Was this review helpful? Yes
Wesley C, General Manager at SpringHill Suites Billings, responded to this review

It's very nice you and your family were able to take advantage of our pool area and relax after traveling. It's very refreashing to lounge before getting into a comfortable bed and sleeping well for the next days travel. Thanks for staying and I hope you were able to dine at one of the fine dining establishments in the area.... More

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 14, 2014

Room was generally clean, but rug stains cheapened the feel. Dirty halls and common areas including elevator floors was a turn off. Lukewarm lobby coffee less than welcoming. "New/contemporary" decor was terrible. Pea green not inviting at all. Worst stop on a multiple day trip through the West.

Was this review helpful? Yes
Wesley C, General Manager at SpringHill Suites Billings, responded to this review

So sorry you didn't like the new decor. It really did brighten the rooms with the lighter carpets and clean white top covers on the beds. The silver tone wall paper and freashly painted ceilings. Even the white computer tables and bright colored queen size sleeper sofas with accent pillows help to brighten the entire room. We realy do listen... More

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Additional Information about SpringHill Suites Billings

Address: 1818 King Avenue, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Billings 2.5*
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Also Known As:
Springhill Suites Billings Hotel Billings
Billings Springhill Suites

31 photos of this hotel

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Room/suite (8)
Bathroom (4)
Hotel & grounds (2)
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All management photos (16)
Pool/beach area (1)
Dining (1)
Business center/function rooms (1)
Room/suite (7)
Hotel & grounds (3)
Other (3)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
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#15 Business Hotel in Billings
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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