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All 45 Billings hotels

SpringHill Suites Billings

2.5 of 5 Hotel   |   1818 King Avenue, Billings, MT 59102
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Ranked #14 of 45 hotels in Billings
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
44Boppa Seattle
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116 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Top Contributor
62 reviews 62 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Maybe my wife and I have been spoiled by a number of very satisfactory nights at Springhill Suites. The rooms are always spacious and conveniently laid out. This one was no exception to that. Service was mostly flawless, not that we required much. However, this hotel gets knocked down to only a "3" for an objectionable bleach odor in the... More

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Wesley C, General Manager at SpringHill Suites Billings, responded to this review

I'm so sorry we didn't meet your expectations. I realize that paper plates and plastic cutlery are not what you would call top notch. We are a small hotel with only 79 studio suites and are not equipped to handle the amount of washing and sanitizing required to use the china and flatware you may encounter at some of the... More

Pocatello, Idaho
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel a dozen times over the last year. Friendly employees, dependable breakfast, good location, and reasonable price. I frequently stay on the side facing train tracks & haven't been bothered by any noise. If you are concerned, request a room on the north side of hotel. Beds are always clean & comfortable. King suites have lots... More

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Bethel, Connecticut
Top Contributor
67 reviews 67 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

hotel was decent enough, but lack of service astounds. when our key didn't work the "man" at the front desk stuck his jaw out and said, "thuh key? thuh key duhsunt whuourk? it muhst whuourk! real helpful, just real helpful

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Wesley C, General Manager at SpringHill Suites Billings, responded to this review

I'm sorry you did not like Alan. He is handcapped and does try very had to give great customer service. He has been at the hotel since we opened in 2004 and I value him for the efforts he gives every shiff. If you could please give him another chance I think you would find him to be a good... More

Senior Contributor
34 reviews 34 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 7, 2014

Great family hotel. We stayed one night en route to Bozeman. Room had lots of space for our family. Very clean room. Nice breakfast with plenty of options. Hotel is located near several good restaurants, shops and the mall. Very close to the interstate. We would highly recommend this hotel.

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Wesley C, Manager at SpringHill Suites Billings, responded to this review

It is so nice to see our hotel worked so well for your stay. We hope to see you on your next trip and we're pleased to help with any future reservations you may need. Thank you for staying with us. I know there are many hotels to chose from here in Billings so I am always happy to host... More

Ruckersville, Virginia
Top Contributor
54 reviews 54 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 6, 2013

Stayed here two nights. bed was great, room was very clean, The suite had a microwave and fridge and sink. The pool looked nice . The Hot tub was out of service for repair but the hotel offered to rebook us if this was an inconvience.( now thats good service and customer satisfaction).The full breakfast menu varied from day to... More

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Farmington, CT
Top Contributor
71 reviews 71 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 22, 2013

Our family of 4 stayed at this hotel for 5 nights total during a trip to Yellowstone. The hotel was comfortable and the staff was helpful. The kids loved the pool. The breakfast was good too. The hotel is located off a main road with lots of chain restaurants and shopping.

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Colorado Springs, Colorado
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 16, 2013

We stayed at Springhill Suites on our way back to Colorado from Yellowstone. We've stayed at various Marriott properties for years and this one did not disappoint. My only problem was in making the reservation. After struggling on my iPad for several minutes with the website (which would not accept our Marriott Rewards number that we've used for years), I... More

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Thornton, Colorado
Top Contributor
58 reviews 58 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 13, 2013

Have stayed here numerous times and have never been disappointed. Rooms are mini-suites with refrigerator, sink and microwave. Always clean and well maintained. Good location, several restaurants within easy walking distance. Fitness Center small but well equipped. Good breakfast, friendly staff. Pricing is reasonable for the area and a great deal for the price.

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Atlanta, Georgia
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

The large, clean room and the full breakfast with fresh fruit (not frozen) make this an excellent choice even for 3-4 people; but, the staff puts this hotel out in front of many. Not only answered questions pleasantly but addressed minor issues immediately even when only on person was attending front desk. Did know have one unpleasant encounter with staff... More

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Spanaway, Washington
3 reviews 3 reviews
5 of 5 stars Reviewed September 2, 2013 via mobile

ALL rooms are suites--nice to have a sofa to relax. Very clean! Good breakfast--scr. eggs, sausage patties,fresh fruit, several breads, & real cooked oatmeal-not instant. The only thing keeping me from rating a 5 in Cust. Svc. is that breakfast was about 20 min. late. Seemed like the food was ready but there was a delay in setting out the... More

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Additional Information about SpringHill Suites Billings

Also Known As:
Springhill Suites Billings Hotel
Springhill Suites Billings Hotel Billings
Billings Springhill Suites
Address: 1818 King Avenue, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Billings 2.5*
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