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Country Inn & Suites by Carlson - Billings

#18 of 50 Hotels in Billings
Certificate of Excellence
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231 Main Street, Billings, MT 59105
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Country Inn & Suites by Carlson - Billings
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Country Inn & Suites by Carlson - Billings
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323 reviews from our community

Traveler rating
    189
    95
    18
    10
    11
See reviews for
118
92
15
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (69)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (41)
All months
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Checked in went to room and someone was already in there. Ok no big deal room was clean. Next morning went to extend front desk quoted me but couldnt figure out how to extend as I booked through expedia the night before. So came back that evening and met with the front desk and she figured it out quoted me... More 

Was this review helpful? Yes
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. Please contact me directly at 406-245-9995 Michelle Breitwiser, GM More 

Billings, Montana
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wanted to get a room for my son and I on my weekend, and when I went online I could either get a regular sleeping room or a 2 room suite for the same price, obviously got the suite. I was very impressed by the room in general. bathroom was roomy, and no tub. Living room was decent size with... More 

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Spokane Valley, Washington
2 reviews
1 of 5 stars Reviewed February 20, 2015

Second time staying here and this was kind of a second chance kind of stay....Check in was smooth...had to take double queen room when requested a king room six weeks in advance reservation. Got in the room and it smelled like a cowboys sweaty saddle...Sprayed room deodorizer and went to dinner. Bathroom...sink has large dirty crack in it...faucet was either... More 

Was this review helpful? Yes
CarlsonRezidor, online customer support at Country Inn & Suites by Carlson - Billings, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. More 

Halliday, North Dakota
2 reviews
4 of 5 stars Reviewed February 2, 2015

Great front desk staff, clean room. Parking limited. Big planes taking off at 9pm...a bit noisy, cars ripping by with bumble bee exhausts noisy, but honestly that's not the hotels fault. Coffee machine, fridge, microwave... Nice to have. Breakfast starts at 5 so we are told but we will not be up that early to check. Non smoking room with... More 

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