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Country Inn & Suites by Carlson - Billings

2.5 of 5 231 Main Street, Billings, MT 59105
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Certificate of Excellence 2014
Country Inn & Suites by Carlson - Billings
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Country Inn & Suites by Carlson - Billings
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306 reviews from our community

Traveler rating
    186
    84
    17
    10
    9
See reviews for
113
90
13
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (63)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (30)
All months
1 review
5 of 5 stars Reviewed 3 weeks ago

I just finished a marvelous stay at this hotel over the Thanksgiving weekend. I cannot say enough about how well we were treated & also, how top notch the friendly, caring staff is. So accommodating they are & the breakfast is awesome whether it be a hot breakfast or cold breakfast or just fresh fruit, it is all there &... More 

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
1 of 5 stars Reviewed 3 weeks ago

I called up to check on the room prices and book a room. My heart was set on this one since we hadn't stayed here before but heard great things. We have to come to Billings ever 3 months like clock work so it would be nice to find one we like and stick with it. The girl on the... More 

Was this review helpful? Yes
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We understand how important a quiet environment is and apologize for the issues that occurred during your stay. Your feedback helps us prevent situations such... More 

Billings, MT, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

This was the WORST hotel I've ever been in and I travel for a living. I wouldn't recommend this hotel to ANYBODY because they have a staff that doesn't CARE about your stay! DON'T STAY HERE!!! I wouldn't even give this hotel minimum marks because it was so terrible. The room wasn't clean, the room was so bad with the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites by Carlson - Billings, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We understand how important a quiet environment is and apologize for the issues that occurred during your stay. Your feedback helps us prevent situations such... More 

Price, United States
1 review
5 of 5 stars Reviewed November 14, 2014

Found the staff to be very friendly. The location is easily accessible from our place of business. The variety at breakfast was very accommodating. It is nice to be recognized because I have been here often. Access to the main roads leading to dining establishment makes this a very nice place to stay.

Review collected in partnership with Country Inns & Suites By Carlson

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Nelson, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 9, 2014

After an exhausting 10-hour drive, we were greeted by a friendly, sympathetic staff. They quickly had us checked in and in our room. Room was very quiet, clean, and relaxing. Breakfast the next morning was a good start to another long day. We most definitely stay here again.

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
5 of 5 stars Reviewed November 3, 2014

I and my daughter's family came to Billings for a birthday celebration for three of my granddaughters and had two rooms at the Country Inn and Suites. The accommodations were terrific and with my points, the price was also great.

Review collected in partnership with Country Inns & Suites By Carlson

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Nazareth, Belgium
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 31, 2014

Arrived in the early evening. Check in was smooth and friendly. Rooms are spacious and clean. Parkinglot was big anough for my SUV and trailer. Hot Breakfast is good to hit the road again on my trip south. Would stay here again.

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Portland OR
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 15, 2014

I stayed in this hotel for one night on my way through town. The hotel was quiet (I was on an end unit facing away from the street), my room smelled a little, the room was very spartan. The lobby was nice. I cannot recommend this hotel unless it is a last option.

Was this review helpful? Yes
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review

Thank you for writing a review. We use this information to improve our service. Michelle Breitwiser, GM More 

1 review
1 of 5 stars Reviewed October 15, 2014

The hotel has no shuttle service. Landed at Billings, contacted hotel while taxiing in. Told cab would be there in 15-20 minutes. After 45 mins, called hotel and was then informed it would be 45 mins to an hour. After an hour and 15 mins, no cab, we contacted the Crown Plaza and stayed there. Van picked us up in... More 

Was this review helpful? Yes
CISBillingsMT, General Manager at Country Inn & Suites by Carlson - Billings, responded to this review

Thank you for taking the time to write a review. I will pass on your suggestions of a shuttle to the hotel owners. Michelle Breitwiser, GM More 

Montana
1 review
1 of 5 stars Reviewed October 12, 2014

Clean the room. On arrival inside our room there were huge black stains on the floor, and 2 obvious dog urine spots. Our comforter made a dust cloud when my husband smacked his hand on it. The shower wallpaper and edge of shower surround had a LARGE blood smear dried on it, and the shower curtain itself had a large... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites by Carlson - Billings, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. To discuss your stay further, please contact Corporate Customer Care. More 

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Additional Information about Country Inn & Suites by Carlson - Billings

Address: 231 Main Street, Billings, MT 59105
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson - Billings 2.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Carlson, Cheap Tickets, Hotels.com, Odigeo and Tingo so you can book your Country Inn & Suites by Carlson - Billings reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites By Carlson _ Billings
Country Inn & Suites By Carlson _ Billings Hotel Billings
Country Inn Billings
Billings Country Inn
Hotel Style:
#9 Romantic Hotel in Billings
#10 Family Hotel in Billings

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