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Holiday Inn Express

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430 Cole St, Billings, MT 59101
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1 room 1 guest
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Holiday Inn Express
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73 Reviews from our TripAdvisor Community

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    30
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Amarillo, Texas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here for one night while traveling. Our room smelled quite musty upon entering, but we went nose blind to it pretty quickly. Noise did not bother us. We left the fan on "constant". Food was fine for a hotel breakfast. Nothing special. Nothing awful.

Was this review helpful? Yes
21Jackie1974, General Manager at Holiday Inn Express, responded to this review

Good Morning,I would like to take a minute and sincerely apologize for any you may have had during your stay and I would like to thank you for bringing them to my attention so we can address them so your next stay can be a great one. From all of us we hope you have a wonderful day. More 

Brunswick, Georgia
Level Contributor
295 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our stay here was quite disappointing. We are in the top level of The loyalty program so we often get a free upgrade. We did get upgraded to a room that was still being cleaned. When I asked for 2 waters as my welcome gift, I was told that corporate would not allow it. This is a lie as many... More 

Was this review helpful? Yes
21Jackie1974, General Manager at Holiday Inn Express, responded to this review

Good Morning, I would like to take a minute and sincerely apologize for any issues you may have encountered during your stay with us , I would also like to thank you for bringing them to our attention so we can address them so your next stay with us can be a great one again we are truly sorry. from... More 

Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We Stayed here for one night and rooms were very clean and the beds were amazing!! I would return for sure. Very Nice location off the interstate. Breakfast was complimentary and lots to choose from. Staff was very friendly and very helpful.

Was this review helpful? Yes
21Jackie1974, Manager at Holiday Inn Express, responded to this review

Good Morning, I would like to take a minute and thank you for your recent stay with us, we are pleased to hear you were able to enjoy all the amenities our hotel has to offer, and we look forward to your next stay with us. From all of us at the Holiday Inn Express East we hope you have... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 21, 2015

The room was great. The beds are comfy and clean;The Internet is free and works great; the hot breakfast is great(which is what we have come to expect from a holiday inn). The problem we had with our stay is that we got stuck in the elevator for 30 minutes. The hotel Staff was nice but didn't answer the emergency... More 

Was this review helpful? Yes
Jackie F, General Manager at Holiday Inn Express, responded to this review

Good Morning, I would like to take a minute and apologize for any issues you may have encountered during your stay with us,we are truly sorry, unfortunately losing power in the whole area was beyond our control, we are so sorry you and your family had to experience what you did. Again we are truly sorry .on behalf of me... More 

Houston
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2015

This hotel is modern and in very good condition. The breakfast is very good for the price. Rooms and bathrooms have plenty of space and were clean. It is conveniently located just off I90. We saw deer from our room window. We enjoyed nearby Blues BBQ for a quick supper.

Was this review helpful? Yes
21Jackie1974, General Manager at Holiday Inn Express, responded to this review

Good Morning , We would like to thank you for your recent stay with us, we are so pleased to hear you enjoyed your stay,and look forward to your next stay with us . From all of us at the Holiday Inn Express East, we hope you have a wonderful day. More 

Greenfield, Wisconsin
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 11, 2015

Right off the highway so a back side room is best. Suites were nicely appointed. Breakfast standard but staff was especially accommodating. Bed was a bit too firm for my taste. Away from the city so there was not much available other then Burger King. No laundry available onsite but there is a laundry several blocks away. Staff has plenty... More 

Was this review helpful? Yes
21Jackie1974, General Manager at Holiday Inn Express, responded to this review

Good Morning , I would like to thank you for your recent stay with us and thank you for your feed back.We are sorry for any issues you may have had during your stay. From all of us at the we hope you have a wonderful day. More 

Herndon, Virginia
Level Contributor
192 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed July 10, 2015

Stayed here with my family as we drove to Glacier National Park. It's location is really good-it's outside Billings so traffic isn't bad, but close enough to Billings that you can easily get downtown for food or sightseeing. It's also right by the I-90/I-94 split. The hotel itself is pretty good. It's modern and well kept up. It has a... More 

Was this review helpful? Yes
21Jackie1974, General Manager at Holiday Inn Express, responded to this review

Good Afternoon , I would like to take a minute and thank you for your recent stay with us, we are pleased to hear you enjoyed your stay and look forward to your next stay with us from all of us at the Holiday Inn Express East we hope you have a wonderful day. More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015 via mobile

This place was very clean and comfortable. I would definitely recommend to friends. Breakfast was standard for holiday inn. Pancake machine, breads, fruit and more. The staff were welcoming and nice to the kids. Pool and hot tub perfect. No complaints!

Was this review helpful? Yes
Jackie F, General Manager at Holiday Inn Express, responded to this review

Good Afternoon , I would like to take a minute and thank you for your recent stay with us, we are pleased to hear you enjoyed your stay , and look forward to your next stay with us , From all of us at the Holiday Inn Express East we hope you have a wonderful day. More 

Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

We had to change our itinerary due to weather conditions, and booked this hotel at the last minute. It worked out great. A very comfortable hotel, with all of the expected amenities - free breakfast, wi-fi, etc. The room was well appointed and clean. I'd definitely stay there again.

Was this review helpful? Yes
Jackie F, General Manager at Holiday Inn Express, responded to this review

Good Morning, I would like to take a minute and thank you for letting us know how your recent stay with us was, we are very pleased to hear you were able to relax and enjoy all the amenities our hotel has to offer , we look forward to your next stay with us. From all of us at the... More 

Seattle, Washington
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 10, 2015

Great Stay, convenient and priced right. Clean, neat and well maintained. Easy access to freeway and Billings. Tora proividing the breakfast service was outstanding. A personality beyound words. Professional approach to each guest where she defines hospitality to the max. Holiday Inn Express's new brand marketing appears to be consistent with all recent property stays. Keep up the good work.

Was this review helpful? Yes
Jackie F, General Manager at Holiday Inn Express, responded to this review

Good Evening , I would like to thank you for letting us know how your recent stay with us was, we are pleased to hear you enjoyed your stay, and we are happy to hear Tora made your breakfast experience a great one , we strive to go above and beyond and meet all our guest's needs. From all of... More 

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