To start off, when we arrived, the whole place smelled like smoke. I understand its a smoking/non-smoking hotel, but YUCK!!! I got to the front desk, had to ring a bell to get service. The lady that checked us in didn't even look like she worked there. Not ONCE while there was there someone at the front desk...we always had... More

We're regular users of the Holiday Inn Express line. The one in Billings MT did not live up to our expectations. When we made the reservation, they should have mentioned that construction would be taking place starting at 8 AM. Also, there were no refrigerators or microwaves in the room which are usually pretty standard for HIE. The in-room internet... More

We arrived late one evening, having made no booking, but they were able to provide a room, and gave us an upgrade at the same time - reception was very obliging. This is another revamped Holiday Inn Express, with a very impressive portal. The rooms were large, comfortable and quiet, and the beds comfortable. We had to travel 5 miles... More

booked non smoking room,,put in smoker,,,, no recourse! tried to use business center to print boarding pass,,, computers and printers did not work,, Hampton in Billings is place to stay..sorry I stayed here More

This is a really nice hotel. Front desk is superb. They'll do anything to make sure you have a good stay. Food in the restaurant is very tasty, convenient and well priced. The room is really nice. I felt pampered by hotel staff. However, avoid the pub at all costs. They pour the WEAKEST drink I think I've ever had!!!... More

My family and I stayed here for a wedding in July. We spent 3 nights in the hotel. It was a Holiday Inn Express and was not newly renovated like a lot of the Holiday Inns seem to be. Our bed was very comfortable and we were happy with the layout and space of our room. There seemed to be... More

This is not a great inn. It's passable, though. Way overpriced for the area, by at least 20-30 dollars. What appears to be friends of the front desk crowded the breakfast area EACH morning we were there. More

Myself and my family arrived in billings to find a room at the holiday inn express when we arrived another young lady was in front of us and she asked if there where any rooms and the gentalman told her there was so she checked in and went up to her room then i went up there and asked the... More

The rooms stank of sulphur, gas fumes, from oil refinery just blocks away. Could not get stink out of room. Made stay overnight very, very unpleasant. Had view of oil refinery as well! Nice. More