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Holiday Inn Express

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430 Cole St, Billings, MT 59101
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Holiday Inn Express
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Holiday Inn Express
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64 reviews from our community

Traveler rating
    13
    25
    9
    8
    9
See reviews for
22
19
3
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
17 reviews 17 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We had to change our itinerary due to weather conditions, and booked this hotel at the last minute. It worked out great. A very comfortable hotel, with all of the expected amenities - free breakfast, wi-fi, etc. The room was well appointed and clean. I'd definitely stay there again.

Was this review helpful? Yes
Jackie F, General Manager at Holiday Inn Express, responded to this review

Good Morning, I would like to take a minute and thank you for letting us know how your recent stay with us was, we are very pleased to hear you were able to relax and enjoy all the amenities our hotel has to offer , we look forward to your next stay with us. From all of us at the... More 

Seattle, Washington
Top Contributor
59 reviews 59 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 10, 2015

Great Stay, convenient and priced right. Clean, neat and well maintained. Easy access to freeway and Billings. Tora proividing the breakfast service was outstanding. A personality beyound words. Professional approach to each guest where she defines hospitality to the max. Holiday Inn Express's new brand marketing appears to be consistent with all recent property stays. Keep up the good work.

Was this review helpful? Yes
Jackie F, General Manager at Holiday Inn Express, responded to this review

Good Evening , I would like to thank you for letting us know how your recent stay with us was, we are pleased to hear you enjoyed your stay, and we are happy to hear Tora made your breakfast experience a great one , we strive to go above and beyond and meet all our guest's needs. From all of... More 

Sandpoint, Idaho
1 review
5 of 5 stars Reviewed January 7, 2015

I arrived on December 30th for a court date on a traffic ticket. On the 31st my car would not start. Taxi cabs were 2 hours out. With 20 minutes to get to the court house, they made sure I arrived on time. When I got back to the motel, Mr. maintence man took me to the parts store more... More 

Was this review helpful? Yes
21Jackie1974, Manager at Holiday Inn Express, responded to this review

Good Morning, We would like to thank you for your recent stay with us, and we were happy to help you when you were here, we try and go above and beyond for everyone of our guest's so their stay with us is a great one. We look forward to your next stay with us. From all of us at... More 

Corpus Christi, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2014

Was able to work with the front desk person to receive a room on the side of the hotel away from the expressway. Room was very quite. The exercise facilities are very limited. The room was comfortable and very clean.

Was this review helpful? Yes
Jackie F, General Manager at Holiday Inn Express, responded to this review

Good Morning, We are pleased to hear you had a great nights rest and enjoyed your staff. From all of us at the Holiday Inn Express we hope you have a wonderful day. More 

Chewelah, Washington
Top Contributor
78 reviews 78 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 14, 2014

The hotel is located near the I-94 & I-90 exchange and is in a quieter area. The staff was friendly and helpful and the breakfast variety and quality was very good. The breakfast area was large and accommodated many people.

Was this review helpful? Yes
21Jackie1974, General Manager at Holiday Inn Express, responded to this review

Good Evening, I would like to take a minute and thank you for your feed back on your recent stay with us, we are very pleased to hear you enjoyed your stay and look forward to your next stay with us when your in Billings M.T. , form all of us at the Holiday Inn Express we hope you have... More 

Huddersfield
Top Contributor
70 reviews 70 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

*easy access from I90 *there is road noise-earplugs for light sleepers? *good base for visiting Little Bighorn Battlefield and Pictograph Cave State Park *clean spacious room and bathroom *comfortable bed *no microwave or fridge. Coffeemaker in bathroom. Ice vending machine *hot and cold complementary breakfast which was constantly replenished. Pleasant eating area. *no obvious eateries close by

Was this review helpful? Yes
21Jackie1974, General Manager at Holiday Inn Express, responded to this review

Good Morning, I would like to thank you for your recent stay with us. I would also like to thank you for your feed back on how your stay was so we can assure every guest's stay is a pleasant one, we are pleased to hear your stay was a great one and look forward to your next stay on... More 

Gillette, Wyoming
Top Contributor
87 reviews 87 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed August 23, 2014 via mobile

Brand new! Hmmmm. Thought it would be one of our best stays because we SO like staying at holiday inn expresses! First off the bell hop luggage cart had a deflated wheel. Hard to maneuver and try to make a "s" turn into the tight elevator area. Then when we got onto the elevator it made a big BANG! I... More 

Was this review helpful? Yes 1
Jackie F, Guest Relations Manager at Holiday Inn Express, responded to this review

Good Morning, I would like to apologize for any issue's you may have had during your stay with us, and also thank you for bringing it to our attention, we have sense corrected the issue's , again we are truly sorry. from all of us we hope you have a wonderful day. More 

Travelers are raving about these Billings hotels

Gillette, Wyoming
Top Contributor
355 reviews 355 reviews
48 hotel reviews
126 helpful votes 126 helpful votes
2 of 5 stars Reviewed August 23, 2014 via mobile

I stay at mostly HIE hotels as it travel across the country, and tis one is to be avoided until they get their maintenance issues taken care of. They don't give you a discount when you are on the 3rd floor and the luggage trolley has a flat, or when the elevator is so unreliable that people get regularly stuck,... More 

Was this review helpful? Yes
Jackie F, Guest Relations Manager at Holiday Inn Express, responded to this review

Good Morning , I would like to take minute and apologize for any issues you may have during your stay, I would like to thank you for bringing this to our attention so we can correct the problem again we are truly sorry and hope In the future you will choose to stay with us . On behalf of me... More 

Houston, TX
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed August 22, 2014 via mobile

This is a basic, low budget, economy hotel. The building, room, furnishings and amenities were all cheap. I have stayed at other HI express properties in the past but not in the last couple of years. I was surprised and very disappointed by how much HI Express has been down graded. HI Express is no longer a candidate when I'm... More 

Was this review helpful? Yes
21Jackie1974, Manager at Holiday Inn Express, responded to this review

Good Afternoon, I would like to take a minute and apologize for any issue's you may have had during your recent stay with us , I would like to assure you , our hotel and furnishings are not low quality. We take great pride in our hotel and we are so sorry you feel different about the Holiday Inn Express's,... More 

Shorewood, Illinois
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 22, 2014

Just stayed one night on our way to Yellowstone. Beautiful, clean hotel! Staff friendly, room spotless, free wifi, great fitness area and awesome breakfast. Can't go wrong. Price good. Not to many places around to eat, but short drive away.

Was this review helpful? Yes
21Jackie1974, Manager at Holiday Inn Express, responded to this review

Good afternoon, I would like to take a minute and thank you for recent stay with us , we are very pleased to hear you enjoyed your stay with us and look forward to seeing you on your next stay.From all of us at the Holiday Inn Express we hope you have a wonderful day. More 

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