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All 48 Billings hotels

Western Inn Motel

3311 2nd Avenue North, Billings, MT 59101
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Western Inn Motel
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Ranked #32 of 48 Hotels in Billings
A recent review
4 of 5 stars Reviewed July 30, 2012
Adam B North Las Vegas, Nevada
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162 reviews from our community

Traveler rating
    51
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    20
    19
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Western Inn Motel
See the most recent reviews
North Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2012

I arrived between 2am - 3am and was greeted by the most friendly owner of the property. He went above and beyond (eg. helping me in with my bags). The service was great, the bed was comfortable, and the area was quiet. I will certainly look no further for lodging when staying in Billings! Their hard work and dedication alone... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this outstanding review, and taking the time out of your day to write it! We are definitely happy to see that you enjoyed your stay here! We always try to go above and beyond for all of our customers, and give them the best service they have ever experienced! Once again, thank you so much!... More 

Bonn, Germany
2 reviews
5 of 5 stars Reviewed July 30, 2012

We stayed in the Western Inn for two nights before leaving the USA after a fantastic stay. Unfortunately we are very happy to meet these kind peole runnung this Motel. They offer a lot of service and offer personal help. We felt verty comfortable. Thank you again for the great time we had in Billings!

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this short, but sweet review! We are so glad you enjoyed Western Inn! We always offer our guests personal services whenever it comes to boarding passes, flight scheduling, and anything else they need our help in! Thank you again! We hope to see you soon at Western Inn, "Your Home Away From Home!" Sincerely, Sarah... More 

Calhoun, Georgia
1 review
5 of 5 stars Reviewed July 26, 2012

This was the best Motel we stayed in of our entire trip. We stayed 7 different places and they beat all of them all the way around. From walking through the door til we checked out, it was a pleasing experience. The owner was extremely helpful and courteous. He voluntarily carried my wifes luggage, checked us in for our flight,... More 

Was this review helpful? Yes
westerninnbillings, General Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for taking your important time to write this! We are glad you enjoyed our hospitality and services. We always rely on customers feedback. We are committed to our guests, and their needs at all times! Thank you again for taking the time out of your day to give us positive feedback about our hospitality, and business!... More 

Helena, Montana
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 26, 2012

I stay in this motel weekly. The new owners have remodled and done an amazing job with this motel. I don't stay anywhere else. I noticed the review about bed bugs and I can say that review is extremely inaccurate. I have stayed in almost each room of this motel (some twice) and never have I seen bed bugs. It... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this amazing review, we definitely appreciate and depend on your feedback! We are so glad that you enjoy our hotel, our service, and our hospitality so much! We always enjoy your company at Western Inn, and your always welcome anytime! We hope to see you soon, as usual! "Your Home Away From Home!" Sincerely, Sarah... More 

Wien
Top Contributor
148 reviews 148 reviews
48 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 26, 2012

It might not be the most fancy place in town nor the best 5star hotel. but honestly it´s the best value in town. the accomodation is good for it´s price but the best thing is the service. the hotel manager and his family is trying their utmost to make you feel more than comfortable. it´s good to see such a... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, We appreciate you taking the time out of your day to write this wonderful review! You are definitely correct! We aren't super fancy, but we do provide the best service we can! We are happy that you enjoyed our guest service, and our hospitality! Thank you again fro this great review! We hope to see you soon at... More 

Sarasota, Florida
2 reviews
4 of 5 stars Reviewed July 26, 2012

Couldn't have been any friendlier. We arrived from the airport at almost 1am and they were there waiting and we had a 6am departure flight a week later and decided to stay there also since it was so easy to get to. They offered to have breakfast ready for us before we left and they really just go out of... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this sweet, friendly review! We are so glad you enjoyed your stay here, and we are so happy that we could do everything to make you have a great stay! We always try our hardest to give our guests the best! We really appreciate you taking the time out of your day to give us... More 

Bismarck, North Dakota
1 review
4 of 5 stars Reviewed July 26, 2012

I booked this motel on line for a multiple day stay. I was not looking for a motel with a lot of amenities, as I was sightseeing the local area. The room was nice and clean. I can't say enough about the staff. Very friendly and so helpful. This is one of the best places I've stayed at this year.... More 

Was this review helpful? Yes
westerninnbillings, General Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this wonderful review! We appreciate the time you take out of your day to give us your positive feedback. We always try to give our guests the best hospitality and service they have ever experienced! We definitely hope you visit soon. "Your Home Away From Home!" Thank you, David General Manager More 

Trenton, New Jersey
1 review
5 of 5 stars Reviewed July 23, 2012

My flight was late when I reached Billings from Warren. Since I had a confirmed reservation at Western Inn Motel, I was surprise and overwhelmed to see the motel's shuttle waiting. The staffs were helpful and when I reached the hotel there was some refreshments waiting for me. The room was clean and well managed. I told them I will... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for taking the time out of your day to write this fantastic review! We definitely appreciate it! We are glad you felt comfortable, and enjoyed our service, and hospitality here! Our shuttle service and front desk is open as late as the guest needs! Thank you again, and we hope to see you soon at Western... More 

Steamboat Springs, Colorado
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 22, 2012

We selected this hotel because of the combination of low price and favorable recommendations. The motel is not in the best section of town although during the day it is fine. The people that run the hotel are making upgrades, but our room was old with burns in the carpet and cracked tiles in the bathroom and the shower. The... More 

Was this review helpful? Yes 1
westerninnbillings, General Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this review, and taking the time out of your day to give us your feedback. Your right, Western Inn is still trying and making more and more changes everyday. We are still remodeling, but we always give our guests 100% of service, value, and hospitality. By next year our rooms will be 100% remodeled, and... More 

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2012

First things first: this is a budget hotel. If you want plush carpets and state-of-the-art amenities, don't stay here. But if your expectations are properly set and you don't need those things, this is an outstanding place. Very centrally located, extremely nice and helpful staff, and family-owned by people trying to make an honest living. Very much enjoyed it and... More 

Was this review helpful? Yes
westerninnbillings, General Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this sincere, and honest review! We appreciate the time you take out of your day to write this review! We always try to give our guests the best service we can! We love to treat our guests like family, and give them great memories of Western Inn. Thank you again for your positive feedback, we... More 

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Additional Information about Western Inn Motel

Address: 3311 2nd Avenue North, Billings, MT 59101
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Number of rooms: 40
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