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Western Inn Motel

3.0 of 5
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3311 2nd Avenue North, Billings, MT 59101
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1 room 1 guest
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Western Inn Motel
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157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
  • All months
    (157)
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    (17)
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    (85)
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    (45)
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There are newer reviews for Western Inn Motel
See the most recent reviews
Berkeley, California
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed August 9, 2012

Before we saw the room, we were told it was "prepaid." As we were exhausted from a long driving day, we went ahead and signed the paper. On the plus side the sheets and towels were clean, the place was cheap, and the family running it was reasonably friendly. However in other ways this room was very dirty -- the... More 

Was this review helpful? Yes 5
westerninnbillings, General Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this review. We appreciate your concern about our property, but we are still in the process of remodeling. Sorry, if the room wasn't up to your expectations. Our property is reasonably priced for people who travel on a bugdet. We are also a small, family owned and operated motel who is here to serve our... More 

Madrid, Spain
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 7, 2012

Simply the friendliest and most generous people around. We were offered a free upgrade from queen to king and treated to two cans of free beer when we ordered a pizza to rat in our enormous room. The only negative comment is regarding the ventilator in the bathroom, which is extremely noisy as we were woken up at 3.50 am... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this great review! We definitely appreciate the time you take out of your day to give us your positive feedback! We are still in the process of remodeling, but we are glad that you enjoyed our service! Thanks again! We hope to see you soon at Western Inn, "Your Home away From Home!" Sincerely, Sarah... More 

Watford City, North Dakota, United States
1 review
5 of 5 stars Reviewed August 6, 2012

I always stay here on an off work rotation basis. Dave and his family make sure that this is the most cordial and comfortable hotel stay in Billings. The hotel may not be fancy, but it is clean and quiet! Never seen any bedbugs or anything else to cause discomfort. TV works, although I don't watch it much. WIFI signal... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this brilliantly detailed review! We definitely appreciate all the great feedback! We absolutely love your company, and we are so glad you enjoy our service and hospitality! We work our hardest to provide all of our guests with anything they need! Thank you once again, and we definitely look forward to your next visit! Sincerely,... More 

Memphis, Tennessee
Level Contributor
4 reviews
5 of 5 stars Reviewed August 1, 2012

This small hotel is in a quiet part of Billings but very close to downtown, the airport, and the baseball park. The room was simple, clean and quiet. The service was outstanding. I was greeted by the owner and he went out of his way to ensure a pleasant stay - including a 4:15 AM wake up call and 4:30... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for your positive feedback, we definitely appreciate the time you took out of your day to type this! We are so glad that you enjoyed our clean rooms, and our outstanding hospitality! Our mission is to always give our guests the best service, and hospitality! We hope you visit soon! "Your Home Away Frome Home!" Sincerely,... More 

North Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 30, 2012

I arrived between 2am - 3am and was greeted by the most friendly owner of the property. He went above and beyond (eg. helping me in with my bags). The service was great, the bed was comfortable, and the area was quiet. I will certainly look no further for lodging when staying in Billings! Their hard work and dedication alone... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this outstanding review, and taking the time out of your day to write it! We are definitely happy to see that you enjoyed your stay here! We always try to go above and beyond for all of our customers, and give them the best service they have ever experienced! Once again, thank you so much!... More 

Bonn, Germany
2 reviews
5 of 5 stars Reviewed July 30, 2012

We stayed in the Western Inn for two nights before leaving the USA after a fantastic stay. Unfortunately we are very happy to meet these kind peole runnung this Motel. They offer a lot of service and offer personal help. We felt verty comfortable. Thank you again for the great time we had in Billings!

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this short, but sweet review! We are so glad you enjoyed Western Inn! We always offer our guests personal services whenever it comes to boarding passes, flight scheduling, and anything else they need our help in! Thank you again! We hope to see you soon at Western Inn, "Your Home Away From Home!" Sincerely, Sarah... More 

Calhoun, Georgia
2 reviews
5 of 5 stars Reviewed July 26, 2012

This was the best Motel we stayed in of our entire trip. We stayed 7 different places and they beat all of them all the way around. From walking through the door til we checked out, it was a pleasing experience. The owner was extremely helpful and courteous. He voluntarily carried my wifes luggage, checked us in for our flight,... More 

Was this review helpful? Yes
westerninnbillings, General Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for taking your important time to write this! We are glad you enjoyed our hospitality and services. We always rely on customers feedback. We are committed to our guests, and their needs at all times! Thank you again for taking the time out of your day to give us positive feedback about our hospitality, and business!... More 

Helena, Montana
Level Contributor
4 reviews
4 of 5 stars Reviewed July 26, 2012

I stay in this motel weekly. The new owners have remodled and done an amazing job with this motel. I don't stay anywhere else. I noticed the review about bed bugs and I can say that review is extremely inaccurate. I have stayed in almost each room of this motel (some twice) and never have I seen bed bugs. It... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this amazing review, we definitely appreciate and depend on your feedback! We are so glad that you enjoy our hotel, our service, and our hospitality so much! We always enjoy your company at Western Inn, and your always welcome anytime! We hope to see you soon, as usual! "Your Home Away From Home!" Sincerely, Sarah... More 

Wien
Level Contributor
138 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 26, 2012

It might not be the most fancy place in town nor the best 5star hotel. but honestly it´s the best value in town. the accomodation is good for it´s price but the best thing is the service. the hotel manager and his family is trying their utmost to make you feel more than comfortable. it´s good to see such a... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, We appreciate you taking the time out of your day to write this wonderful review! You are definitely correct! We aren't super fancy, but we do provide the best service we can! We are happy that you enjoyed our guest service, and our hospitality! Thank you again fro this great review! We hope to see you soon at... More 

Sarasota, Florida
2 reviews
4 of 5 stars Reviewed July 26, 2012

Couldn't have been any friendlier. We arrived from the airport at almost 1am and they were there waiting and we had a 6am departure flight a week later and decided to stay there also since it was so easy to get to. They offered to have breakfast ready for us before we left and they really just go out of... More 

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Thank you for this sweet, friendly review! We are so glad you enjoyed your stay here, and we are so happy that we could do everything to make you have a great stay! We always try our hardest to give our guests the best! We really appreciate you taking the time out of your day to give us... More 

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