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Western Inn Motel

3.0 of 5
Hotel website
3311 2nd Avenue North, Billings, MT 59101
Western Inn Motel
Best prices for: 1 room 1 guest
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Western Inn Motel
See the most recent reviews
1 review
4 of 5 stars Reviewed November 21, 2014 via mobile

This was my first visit to billings and at odd hours I could find a room food to eat and great hospitality from the friendly staff. If you are looking for a place tht fits ur budget, this is the place. Thank you for making my stay a pleasant one.

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We thank you for this kind review, and we hope to see you back again soon. Thanks, Western Inn Billings More 

1 review
5 of 5 stars Reviewed November 21, 2014

Great place, very friendly staffs and great value for the price...when i first saw the review i was feeling a bit odd but now after spending 2 nights i am very much satisfied with the place.. Will definitely recommend

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We thank you for writing this excellent review about us. We hope to see you next time you come to Billings. Thanks, Western Inn Billings More 

Bensalem, Pennsylvania
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 19, 2014

after visiting yellowstone park i had car problems, so when we arrived at the hotel very late i really didn't like how the woman at the desk treated us check in was very slow, and the room was not as clean as i hoped it would be and breakfast was terrible i will never stay there again!

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. First of all I am sorry about the slow check-in process, but for our rooms we have them checked by our housekeeping supervisors to make sure they are in top condition. Also, every morning for our breakfast we serve fresh fruits, a wide variety of cereal, different types of pastries, coffee, milk, and... More 

Bozeman, Mt
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed October 28, 2014

The husky young woman who checked me in was incredibly rude and bitter. After almost walking out I bit my tongue and decided to stay. The room was dirty and smelled of cigarettes and heavy cleaning products. My socks were filthy after walking around for a short time. The sheets were stained with who knows what. There is much better... More 

Was this review helpful? Yes 4
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We are sorry that you did not enjoy your stay. The room which you stayed in(#210) is one of our nicest and cleanest rooms. Everyday, we have the housekeeping supervisors check the rooms and make sure that they are in top condition. We are sorry about how you felt after you talked to... More 

Travelers are raving about these Billings hotels

pasadena california
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 24, 2014

in retrospect, the room is immaculate and comfortable. The street is quiet and it's close to the airport. That being said... Checking in was very ...off-putting. While driving to the hotel, I drove past two, separate, police incidents (multiple o fficers, people being handcuffed...etc.) The street is dark and, when attempting to check in, I noticed a prominent sign stating... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

Nice motel downtown Billings. Serviceminded and helpful personnel when it comes to booking tickets to events, taxicabs, suggest must see's etc. Good standard-rooms. Guest laundry. The manager's dog Maxie is bonus. If ever in Billings again we'll be back!

Was this review helpful? Yes 1
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We greatly thank you for this contribution to our tripadvisor page. We(Including Maxy) also cannot wait until the next time we see you back in town. Thanks, Western Inn Billings More 

Billings, Montana
1 review
5 of 5 stars Reviewed October 16, 2014

We were comfortable during our stay at Western Inn. The staff were very friendly and polite throughout our stay and were attentive if there were any issues in the room. The breakfast was basic but sufficient and I liked the security measures at this motel. I would recommend this place and it's downtown location is a definite plus.

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We kindly thank you for your extremely positive feedback, and we hope to see you back soon again. Thanks, Western Inn Billings More 

Green Bay, Wisconsin
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 7, 2014

The room we had was clean and bed comfy. But, the fitted sheet should be tossed as it had a few holes in it. The hotel is close to the downtown area. Breakfast was very basic but good. The lady at the front desk ( we assume the owner) offered to make us bagels and cream cheese, and also brought... More 

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We thank you for your positive review, although we are sorry for any inconveniences with the bed. We hope to see you next time you visit billings. Thanks, Western Inn Billings More 

East Wenatchee, Washington, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 4, 2014

We had reserved the room for 3 night. After checking in, we found the following issues: TV wouldn't work and one of the bedside lamps would turn on. I called the front desk and asked for someone to help us. I was told to try again that they both had worked before we got there. The receptionist hung up and... More 

Was this review helpful? Yes 1
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. During the time of your check-in, the front desk clerk was kind enough to show you the room before giving you the keys. And to which you accepted the room. Also, we have an account of you staying for all three nights with your friends and not checking out early. Then when the... More 

Seattle
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 30, 2014

I called ahead to alert the motel that we would be very late arriving. Front desk said that we would be charged an additional "$25 for late arrival (after 11:00) Not looking for "serving:" your customer base with rules like that. (A dangerous mountain thunderstorm delayed our arrival by 4 hours.) Felt more awkward when front desk tried to make... More 

Was this review helpful? Yes 1
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We do understand that flights can be delayed unexpectedly, so for that, we try to help our guests by having the front desk clerk stay until you arrive, past 1:00AM fees are invloved, which were waived as a courtesy, for the guest. It has proven to help a tremendous amount of our guests... More 

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