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Western Inn Motel

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3311 2nd Avenue North, Billings, MT 59101
Western Inn Motel
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Ranked #43 of 50 Hotels in Billings
A recent review
4 of 5 stars Reviewed December 16, 2014
ScottAfghanistan Regina Beach, Canada
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144 reviews from our community

Traveler rating
    43
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    19
    18
    31
See reviews for
36
34
21
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • French first
  • Italian first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (14)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (45)
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Regina Beach, Canada
Top Contributor
170 reviews 170 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 16, 2014

My motel stay was more like a hotel stay - an interior corridor to a comfortable room with the main amenities - Wifi, cable TV and refrigerator. Room was very modern and the bed extremely comfortable. A quiet atmosphere that offered a night of quality sleep. The staff was friendly and helpful. Definitely worth the price and it lived up... More 

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We kindly thank you for taking the time out of your day to write us this wonderful review. We hope to see you sometime soon. Thanks, Western Inn Billings More 

Alexander, North Dakota
1 review
5 of 5 stars Reviewed November 30, 2014

I made a trip back home to Washington State in October/November and decided to use there parking and shuttle service. I found the experience with them to be professional and thorough. Hospitality was outstanding and provided more than what service I was paying. There was a sincere concern to take care of my vehicle along with my satisfaction. A great... More 

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. Thank you for this great review, and we hope to see you back again soon! Thanks, Western Inn Billings More 

Kathmandu, Nepal
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014 via mobile

People there are the nicest people I have met for hospitality service. I would love to visit this place again and again! Good rooms, ambience and best service of all, what else you need! I would love to recommend it to any of my friends!

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We thank you very much for writing this marvelous review for us. We hope to see you back again next time you come to Billings. Thanks, Western Inn Billings More 

1 review
5 of 5 stars Reviewed November 24, 2014

Me and gf stayed there one weekend while we were in town. It is the place place to go to if you looking for good quality hotel with affordable price. Great staff, Great management, very welcoming. I would recommend everyone.

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We sincerely thank you for taking the time out of your day to write this wonderful review. We hope to see you back sometime soon. Thanks, Western Inn Billings More 

Sioux Falls, South Dakota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2014

Was looking for a hotel close to the airport that provides shuttle service, and this place was perfect!! The shuttle service was speedy quick, and free! When I arrived at the hotel, the front desk clerk was very friendly and provided me with prompt service. She treated me more like a friend coming over to stay at her house, which... More 

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We are happy that you enjoyed your stay so much. We hope to see you back again soon. Thanks, Western Inn Billings More 

1 review
4 of 5 stars Reviewed November 23, 2014

Thank you western Inn for the great service you provide. Unbeatable price and warm hospitality. My friend recommended me and I wasn't too sure unless I was actually here. The friendly staff were eager to help and made sure my stay was a pleasant one. Next time I m checking in at the same place during my next visit.

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We a glad you enjoyed your stay, and hope to see you back next time when you visit Billings. Thanks, Western Inn Billings More 

1 review
4 of 5 stars Reviewed November 21, 2014 via mobile

This was my first visit to billings and at odd hours I could find a room food to eat and great hospitality from the friendly staff. If you are looking for a place tht fits ur budget, this is the place. Thank you for making my stay a pleasant one.

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We thank you for this kind review, and we hope to see you back again soon. Thanks, Western Inn Billings More 

1 review
5 of 5 stars Reviewed November 21, 2014

Great place, very friendly staffs and great value for the price...when i first saw the review i was feeling a bit odd but now after spending 2 nights i am very much satisfied with the place.. Will definitely recommend

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We thank you for writing this excellent review about us. We hope to see you next time you come to Billings. Thanks, Western Inn Billings More 

Bensalem, Pennsylvania
Top Contributor
50 reviews 50 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 19, 2014

after visiting yellowstone park i had car problems, so when we arrived at the hotel very late i really didn't like how the woman at the desk treated us check in was very slow, and the room was not as clean as i hoped it would be and breakfast was terrible i will never stay there again!

Was this review helpful? Yes
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. First of all I am sorry about the slow check-in process, but for our rooms we have them checked by our housekeeping supervisors to make sure they are in top condition. Also, every morning for our breakfast we serve fresh fruits, a wide variety of cereal, different types of pastries, coffee, milk, and... More 

Bozeman, Mt
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 28, 2014

The husky young woman who checked me in was incredibly rude and bitter. After almost walking out I bit my tongue and decided to stay. The room was dirty and smelled of cigarettes and heavy cleaning products. My socks were filthy after walking around for a short time. The sheets were stained with who knows what. There is much better... More 

Was this review helpful? Yes 4
max c, Public Relations Manager at Western Inn Motel, responded to this review

Dear Guest, Greetings from Western Inn Billings. We are sorry that you did not enjoy your stay. The room which you stayed in(#210) is one of our nicest and cleanest rooms. Everyday, we have the housekeeping supervisors check the rooms and make sure that they are in top condition. We are sorry about how you felt after you talked to... More 

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