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Hampton Inn by Hilton Billings

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5110 Southgate Drive, Billings, MT 59101
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1 room 1 adult
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Hampton Inn by Hilton Billings
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265 Reviews from our TripAdvisor Community

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Belle Fourche, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hampton Inn was very clean and nice house keeping staff. They have good fitness equipment, a great complimentary breakfast and the staff goes out of their way to accommodate every need. I felt at home here. This is the best hotel I have stayed at for years.

Review collected in partnership with Hampton

Helpful?
Thank Brenda S
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Thank you for taking the time to review the Hampton Inn by Hilton - Billings. I am pleased to hear that you enjoyed your stay with us! Also, thank you for your kind words and comments, we are glad you feel at home here. We want to ensure that each of our guests have the very best guest experience, and... More 

Morehead City
1 review
5 of 5 stars Reviewed 2 weeks ago

I had an enjoyable stay! The staff was very friendly, and helpful and greeted me each day. The breakfast was great and the room was super clean and comfortable. I would definitely recommend this hotel to anyone coming to the area!

Review collected in partnership with Hampton

Helpful?
Thank Sara T
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Dear Sara T, Thank you so much for your kind words. It was such a pleasure to meet you and I am delighted you enjoyed your stay. I will be sure to share your comments with our staff as well. We want every guest to have the best experience and I hope we exceeded your expectations. Please feel free to... More 

United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Wonderful staff, wonderful hotel, wonderful amenities, everything about the stay was perfect. Michelle the general manager definitely has a great staff very friendly and caring! Great Hamptonality at this location!

Review collected in partnership with Hampton

Helpful?
Thank Erika B
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Thank you so much for taking the time to review the Hampton Inn by Hilton - Billings, we really appreciate your feedback. I am so glad you had such a great experience at our hotel, it was such a pleasure to meet you. We all really enjoyed having your group here. I will be sure to share your comments with... More 

Seattle, WA, United States
1 review
5 of 5 stars Reviewed December 29, 2015

Very friendly and professional staff. The room was clean and tidy. The pool and jacuzzi were in great shape and are both open 24 hours if you'd like to take a late-night swim. The complimentary Wi-Fi was more than satisfactory. You really can't beat this hotel for the price. It's an excellent place to stay for a short visit.

Review collected in partnership with Hampton

Helpful?
Thank James M
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Dear James M, I am pleased to hear that you enjoyed your recent stay here at the Hampton Inn Billings and have continued to be a loyal HHonors guest. We really appreciate your business and love having you here! We want to ensure that each of our guests have the very best guest experience, and if there is anything more... More 

Anaconda, United States
1 review
5 of 5 stars Reviewed December 27, 2015

I have stayed at this Hampton Inn three times in the past two months and I am never disappointed with the experience. The staff is friendly and very helpful, the hotel is clean with excellent amenities, including a nice fitness room and a really good breakfast. i wouldn't stay anywhere else!

Review collected in partnership with Hampton

Helpful?
Thank Rishona C
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Dear Rishona C, Thank you so much for taking the time to review the Hampton Inn Billings. Your feedback is very important to us. I am happy to hear you had such a pleasant experience, we really enjoyed having you here. If there is anything else we can do to make your next stay even better, please let us know.... More 

Rocklin, United States
1 review
4 of 5 stars Reviewed December 9, 2015

Overall the stay was fine for the caliber of property, clean, very nice staff and food was decent. However... watched desk person write down the 1pm late check out but housekeeping wasn't made aware. Kind of a bummer when they walk in and we're still there... bring your own pillow if you have any comfort requirements, too.

Review collected in partnership with Hampton

Helpful?
Thank Michelle T
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Dear Michelle T, Thank you for taking the time to review our hotel. I am glad you had a nice stay. I will make sure we work on better communicating between our departments. I apologize for any inconvenience this may have caused. Again, thank you for your feedback we hope to see you again soon! Sincerely, Michele Sanchez More 

Colorado City, United States
1 review
3 of 5 stars Reviewed December 3, 2015

The hallways were cold, extremely cold, all weekend. The afternoon and evening staff were great, morning staff behind the desk she was not to happy. Also the hotel is very close to the interstate, can be noisy with traffic

Review collected in partnership with Hampton

Helpful?
Thank Doug E
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Dear Doug E, Thank you for taking the time to fill out our survey, we appreciate your feedback. I would like to apologize for the cold hallways, and the condition of the pool / spa. I am terribly sorry for any inconvenience this may have caused you. I will be sure to bring this to the attention of our staff... More 

Whitefish, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 29, 2015

We have stayed at this Hampton several times in the past 2 years. Feel like some things have gone down hill. Towels were getting little thin and rough, plus did not have a fresh smell. We think this particular one needs to do some improvements such as inspecting the rooms to see if accessories need to be fixed or replaced.... More 

Review collected in partnership with Hampton

Helpful?
Thank Eva Nell K
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Thank you for taking the time to review our hotel. Your comments to improve our guest experience are much appreciated. I want everyone to have the comforts that they expect from Hampton and I will make sure to improve our services. If there is anything else we can do to make your next stay even better please be sure to... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed November 13, 2015

We have stayed at this hotel for the past 7 years when we come to town on weekends for shopping or doctor visits. Always pleasant, friendly staff and clean facilities and rooms. Internet access is always good and easy to use.

Review collected in partnership with Hampton

Helpful?
Thank 485roseh
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Dear 485roseh, I am pleased to hear that you enjoyed your recent stay here at the Hampton Inn Billings, and have continued to be loyal guests! We really appreciate your business. We want to ensure that each of our guests have the very best guest experience, and if there is anything more we can do to make your next stay... More 

Denver, CO, United States
1 review
4 of 5 stars Reviewed November 8, 2015

I liked the stay until it was time to check out. I scheduled a trip to the airport but found that my name was crossed out of their log so the van left without me. The room had an odor to it as well, I don't know if it is the norm since this was my first stay.

Review collected in partnership with Hampton

Helpful?
Thank Edwin B
michele_sanchez, General Manager at Hampton Inn by Hilton Billings, responded to this review

Dear Edwin B, Thank you for taking the time to review our property. I want to apologize for the airport shuttle mix up, I understand how frustrating this must have been for you. I apologize for any inconvenience this may have caused. I will be sure to bring this incident to the attention of our front desk staff so we... More 

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