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Hampton Inn Billings

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5110 Southgate Drive, Billings, MT 59101
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Hampton Inn Billings
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Hampton Inn Billings
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211 reviews from our community

Traveler rating
    86
    56
    36
    19
    14
See reviews for
59
47
16
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Helena, United States
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Not the best Hampton Inn by far. Beds were worn out. Fitness center was "broken"? Breakfast was adequate, but not what I have come to expect from Hampton. Some food items were frozen and the warmers were not warm.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Craig Benjamin C, I regret to hear that your recent stay with us fell short of the quality you have come to expect from Hampton Inn. We want to provide all of our guests with the best stay possible and I am extremely sorry for the inconvenience. Please contact me so that we can further discuss your experience at... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice place to stay with only minor issues (which were immediately addressed). Comfortable beds and large room. Would definitely recommend for budget accommodations. Clean facility and friendly staff. Pool was a little cool for our liking but no big deal.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Kathy R, Thank you for taking the time to tell us about your recent experience at Hampton Inn Billings. I am glad that you enjoyed your stay with us and that we were able to address your concerns in a timely manner. We are always looking for way to improve each guest’s visit and feedback is greatly appreciated! We... More 

Cincinnati, Ohio
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I accidentally booked a smoking room online while traveling with my grandmother & small children. When we arrived, they had held a non-smoking room for us, realizing I had prob booked the wrong preference. So appreciated this thoughtful gesture. Room was comfortable & quiet.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear skinnypenguin, Thank you for taking the time to write a review about your experience at our property, it is always nice hearing from our guests. I am glad you enjoyed your stay with us and found your room to be comfortable and quiet! We hope to see you next time your travels bring you to Billings! Sincerely, Reann Schultz More 

Lakewood, CO, United States
1 review
5 of 5 stars Reviewed 1 week ago

When we travel to Billings, MT, (4 to 5 times/year) we always stay at this Hampton Inn. We have gotten to know the management and staff personally, they are AWESOME! Their location is easily accessed from the Interstate and getting downtown takes only a few minutes.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Lonny B, Thank you for taking the time to write a review about your recent stay with us. It is always a pleasure getting to visit with you and your family when you come to Billings! Thank you so much for your wonderful comments. We look forward to your next visit! Sincerely, Reann Schultz More 

Lewiston, Idaho
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was easy to find right off the interstate. The front desk person, Millie, was VERY friendly and helpful. The room was very clean, bed was comfortable and pool/hottub was wonderful! Breakfast had lots of options and it was really good...loved the coffee!

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Hyde Park, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you read my reviews you may see a pattern with my stays. I am a fan of Hampton Inns for so many reasons and this hotel is no exception. Situated in an industrial area (I didn't care, but you might) this fine hotel keeps up the reputation of a clean, reasonably prices, Hampton Inn. Free breakfast, of course (my... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Ray L, I am delighted that you enjoyed your recent stay at Hampton Inn Billings! It is always a pleasure to hear such wonderful things from our guests, I will be sure to share your feedback with the rest of my team! We hope to see you again next time! Sincerely, Reann Schultz More 

Silver Spring, Maryland
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I decided to try this Hampton Inn, again, 6 months after a previous visit. Went online to Hilton Honors and was persuaded to use the prepay option and save $15/night and lock in the purchase and rate. One week later I discover the prepay rate is yet even another $10/night cheaper. While a $10/night difference is not much, it does... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear davidG266UL, Our advance purchase option is meant to provide our guests with an excellent discount for locking in their reservation in advance. Unfortunately these types of reservations are nonrefundable and as our rates fluctuate daily there is the rare occasion when our rates become less expensive than our advance purchase rate. I am very sorry for the inconvenience! Please... More 

Lewellen, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

"I'll Be Back" Great place to stay. Friendly staff and super clean facility. Somewhat difficult to get to once you exit the interstate, but worth the effort. Swimming pool could have been warmer and hot tub a little cooler, but overall a good experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Darrell M, I am thrilled to hear that you enjoyed your stay with us at Hampton Inn Billings! We will be sure to have our maintenance team take a look at the pool and spa to ensure they are both at comfortable temperatures for our guests. Thank you for bringing this matter to our attention, it is greatly appreciated.... More 

Sheridan, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Courteous & helpful staff, nicely appointed rooms, clean & comfortable. Very quiet - I never heard any of the neighbors upstairs or next door. I would happily stay at this Hampton Inn again if I were in Billings.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Nancy T, I am glad you had a nice stay with us and that you especially enjoyed our clean, comfortable rooms and accommodating staff! It is always nice to hear such fantastic feedback and I will be sure to share your comments with the rest of my team! See you next time! Sincerely, Reann Schultz More 

Miles City, Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

everything was wonderful great bed loved all the channels on tv pool and hot tub were excellent the best breakfast staff was very friendly and helpful room was clean and very big will be back in the future

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Veronica K, Thank you for taking the time to tell us about your recent experience at Hampton Inn Billings. I am thrilled to hear that you enjoyed your visit and that you plan on staying with us again in the future! I will be sure to share you wonderful comments with the rest of our team. We look forward... More 

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