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Hampton Inn Billings

2.5 of 5 5110 Southgate Drive, Billings, MT 59101
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Hampton Inn Billings
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Hampton Inn Billings
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192 reviews from our community

Traveler rating
    74
    51
    35
    18
    14
See reviews for
52
45
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57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Buffalo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This is a great hotel to stay at. We try to stay at Hampton Inn whenever we travel. You can always count on them being clean, quiet and friendly service. You cannot hear the TV or shower of the room next door.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Barbara H, I am thrilled to hear that you enjoyed your stay with us at Hampton Inn Billings! It is always nice receiving such wonderful praise from our guests. We look forward to seeing you next time you are in Billings! Sincerely, Reann Schultz More 

Denver, Colorado
Top Contributor
199 reviews 199 reviews
80 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night at the Billings Hampton Inn in February on our way to Yellowstone. The staff were very friendly and the lobby is warm and inviting. The location is right off Interstate 90 but it has the railroad tracks on one side and the interstate on the other. I had read previous reviews that advised getting a room... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Travelbuddy03, I am glad to hear such wonderful things about our staff. Providing excellent customer service is very important to us and we want our guests to feel welcome during their visit. I am very sorry the noise from the train tracks got in the way of a good night’s rest. I would be glad to place you in... More 

Stavanger, Norway
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at this Hampton Inn several times over the last couple of months. For the most part, it is decent hotel. It seems clean and well kept. Staff are super friendly and welcoming. It does seem to be aging a little. In the suites, the mini fridges are quite noisy. I've heard a couple complaints from others that the... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Ricoch3t, Thank you so much for taking the time to share your feedback with us, we are always looking for ways to improve the quality of each guest’s visit. We value your business and hope that you will consider staying with us again on your future trips to Billings! Sincerely, Reann Schultz More 

1 review
5 of 5 stars Reviewed January 16, 2015 via mobile

Hampton inn is an amazing hotel. Nice and friendly staff. excellent breakfast bar. My room was nice and clean. Service is good. I would recommend hampton inn for your hotel stay. Thanks for the good service.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Renes20, Thank you for taking the time to tell us about your experience at Hampton Inn Billings. I am delighted that you enjoyed your visit, especially our clean rooms and friendly staff! We look forward to seeing next time. Sincerely, Reann Schultz More 

Johnstown, Colorado
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2015

Stayed at the Hampton Inn on New Years. Staff were very pleasant and helpful. Facilities were well maintained and comfortable. The hotel is in a good location with easy access to major city streets and interstate. Breakfast was good with wide variety of choices including hot and cold items. The facility is an older Hampton but met all expectations. I... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Ed50_13, It is always nice to hear such wonderful things about our staff and facilities, thank you for sharing your feedback. We want all of our guests to feel comfortable and right at home when staying with us and I am glad you enjoyed your visit. We look forward to seeing you soon. Happy New Year! Sincerely, Reann Schultz More 

Lemmon, United States
1 review
4 of 5 stars Reviewed December 11, 2014

Close to the freeway, good value. staff were very helpful, restaurants were not as close as preferred but accessible. Staff were helpful in finding quality places to eat. We plan on staying at this hotel each time we are in Billings.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Robert E, Thank you for taking the time to write a review about your recent experience at Hampton Inn Billings. I am glad that you enjoyed your stay and that our staff was able to help direct you to some dining options nearby. We want to ensure that each of our guests has the best stay possible and we... More 

Lewistown, United States
1 review
5 of 5 stars Reviewed December 9, 2014

The room was well appointed and comfortable. The staff was friendly and helpful. Quick and easy check-in and check-out. Location near to major restaurants and shopping. Amenities were clean and functioning.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Staci P, I am glad to hear that you enjoyed your visit to Hampton Inn Billings and found our staff to be accommodating and friendly. I will definitely share you wonderful comments with my team. We look forward to seeing you next time you are in the area! Sincerely, Reann Schultz More 

Wichita, KS
Top Contributor
71 reviews 71 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 5, 2014

this is a Hampton, but it is an older Hampton and has the "feel" of the "other" Hampton in town. However, it is as if the hotel went out of it's way to make up for any material deficiencies by staffing the hotel with the best employees it could find. The front desk (both check-in and out) the breakfast attendant,... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear departingcontestant, Thank you for taking the time to write a review. I am thrilled that you enjoyed the quality of service that you received while staying with us! We want all of our guests to feel welcome and as comfortable as possible. We hope to see you next time! Sincerely, Reann Schultz More 

Whitefish, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 30, 2014

Good clean, comfortable room. Easy on and off the freeway.Our room was next to freeway so it was noisy at night. Could hear traffic if you are a light sleeper. If stay there again would request a room in the front of hotel and not the back side.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Eva Nell K, Thank you for taking the time to share your feedback with us. I am sorry to hear that the traffic noise from the interstate disrupted your stay. We will gladly provide you with a room opposite the interstate on your next visit, I apologize for the inconvenience. I am glad the rest of your stay with... More 

Silver Spring, Maryland
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 29, 2014

Located in a part of city away from any activity. Only convenience is 2 minute drive to I-90. Upon arrival my room was not available and had to wait 30 minutes. Internet access was very slow. Was not advised of complimentary breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear davidfG266UL, I am sorry to hear that your recent stay with us was not perfect like we want it to be. Thank you for bringing these matters to my attention, I will definitely make sure these issues are avoided in the future. Please feel free to contact me so we can further discuss your experience at our hotel. Hope... More 

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Additional Information about Hampton Inn Billings

Address: 5110 Southgate Drive, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Billings 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Billings Hotel Billings
Billings Hampton Inn
Hotel Style:
#7 Business Hotel in Billings

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