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Hampton Inn Billings

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5110 Southgate Drive, Billings, MT 59101
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1 room 1 guest
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Hampton Inn Billings
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238 Reviews from our TripAdvisor Community

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Traveler rating
    101
    65
    37
    20
    15
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65
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20
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (50)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (32)
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Billings, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We have always liked Hamptons but our experience at this one was not pleasant. Our room had an odor that, while not terrible, was not good, and when we turned on the room HVAC there was a burning smell that almost overcame the room smell. The rug felt sticky and the bathroom didn't look clean. I asked about changing rooms... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear John O, I regret to hear that your recent experience at our property was less than satisfactory and that we failed to meet the quality of standards you have come to expect from Hampton Inn. We appreciate your bringing these matters to our attention so that they can be addressed right away. I apologize for the inconvenience and hope... More 

Dillon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay. Rooms were very clean and the bed was extremely comfortable. Bathroom was very large. Only complaint was not receiving directions to my room upon check-in, and the hairdryer was outdated and barely worked.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Angela M, Thank you for taking the time to write a review about your recent stay at Hampton Inn billings; we love hearing from our guests! I am glad that you enjoyed your visit to our property; particularly our clean, spacious rooms and comfy beds. I am very sorry to hear that our front desk team failed to give... More 

Kelowna, Canada
Level Contributor
158 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unique style of property. Rooms were comfy and clean. Breakfast was busy on Sunday morning..but good..good location for us to get on and off interstate...we would stay there again, the staff we ran into were friendly .....

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear amtiii, I am glad you enjoyed our comfortable and clean rooms, friendly staff, and convenient location. It is always nice to hear such wonderful things about our hotel and staff and I am thrilled that you had a pleasant stay. We look forward to seeing you next time your travels bring you to Billings! Sincerely, Reann Schultz More 

butte mt, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

a very excellant hotel. wonderful staff very clean & comfortable. pretty good breakfast. check in & out went very fast. the location was very central to my needs i would recomend to anybody who is traveling thru the billing area

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Tim J, I am delighted to hear that you enjoyed your recent stay and that you would recommend our hotel to anyone traveling to Billings! Thank you for taking the time to share your feedback, I cannot wait to share your wonderful comments with the rest of my team. We hope to see you again soon! Sincerely, Reann Schultz More 

Helena, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed at this Hampton many times for Business. Front Desk Man was horrible and wanted to send me down the road to the Super 8 because it was cheaper. Manager took care of the problem. Thank You. I wish she would have before I was talked down to, by the front desk person in front of other guests not very... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Jesus J, I regret to hear of your recent experience at our property and that our front desk team failed to provide the excellent service we want all of our guests to receive. I have addressed this issue with my front desk team and I cannot apologize enough for the inconvenience. I hope you will consider giving us another... More 

Peoria, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property in August 2015. The rooms and property were clean and fresh. The hotel staff was very friendly and helpful. This property offers many amenities and is a great value. When I return to Billings I will definitely stay at this property again.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear NotInKansasAnymore20, Thank you so much for taking the time to tell us about your recent stay with us. It always nice to hear such wonderful things about our hotel and staff and I will be sure to share you feedback with my team! We look forward to seeing you next time your travels bring you to Billings! Sincerely, Reann... More 

Kalispell, Montana
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good clean room, nice pool. Not a lot of close by eats. There is a Pub next door, very slow service but good service and food. Laundry available, good pool. Breakfast was well done and despite the heavy use they kept up with the food. There are 2 Hamptons in town. While checking in a couple with small children were... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear BornToBeMild5, I am thrilled that you enjoyed your stay at our hotel; particularly our pool area, delicious breakfast, and clean rooms! I will be sure to share your wonderful comments and feedback with the rest of my team. We hope to see you the next time your travels bring you to Billings! Sincerely, Reann Schultz More 

Spokane, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were traveling from Spokane to Cheyenne with a a lay over in Billings. We arrived very late the evening that we had a room booked. Even though the hotel had a ton of calls for reservations due to Sturgis they kept our room for us and we were able to get a good nights sleep.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Stephen B, Thank you for taking the time to write a review about your recent visit to our property! I am glad to hear that you enjoyed your stay and got a good night’s rest. We hope to see you again next time your travels bring you to Billlings! Sincerely, Reann Schultz More 

Glendive
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

great place to stay would recommend to any one and will stay there again best overall place we have stayed Hampton ins are always clean and friendly have stayed many times and always return tried others but never happy their

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Russell H, I am delighted to hear that you enjoyed your visit to our property and that you would definitely recommend us to others! It is always nice to hear such wonderful things about our hotel and staff and I will be sure to share your feedback with the rest of my team. We look forward to seeing you... More 

Billings, Montana
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I do stay cations a lot and it had been a while since I stayed at this Hampton Inn. It is starting to show its age but it is still a nice property. The staff is great as is the swimming pool that it is open 24 hours and adults only after 10:00 PM. The breakfasts have gotten worse at... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Jason M, Thank you for taking the time to write a review about your stay at our property. We are always looking for ways to improve the quality of each guest’s visit and your feedback is very beneficial to us. I am glad to hear that, overall, you had a pleasant stay with us and that you enjoyed our... More 

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