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Hampton Inn Billings

2.5 of 5 5110 Southgate Drive, Billings, MT 59101
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Hampton Inn Billings
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Hampton Inn Billings
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181 reviews from our community

Traveler rating
    69
    48
    32
    18
    14
See reviews for
49
41
13
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Buffalo, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel was very clean and quiet. You couldn't tell that there was someone in the next room. Couldn't even hear the shower run in the next room. We had a medical appointment in Billings, MT so they gave us a discount.

Review collected in partnership with Hampton

Was this review helpful? Yes
Missoula, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel staff really goes above and beyond to make you feel welcome, accommodate any requests, and make sure you have a wonderful stay. Every staff person I passed in the hallway said "hello, how are you..." Much appreciated! The accommodated special needs I had for my business travel on my previous trip which guaranteed a return-stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Megan S, It is always nice to hear such wonderful things about our hotel and staff! I am glad we were able to make you feel welcome during your stay. Thank you for taking the time to share your feedback with us. We look forward to seeing you next time! Sincerely, Reann Schultz More

Lafayette, IN, United States
1 review
3 of 5 stars Reviewed October 21, 2014

Couldn't get directions to the hotel from the front desk clerk. Spent 30 minutes trying to find the place because it's kind of hidden. No greeting or anything from the clerk when we checked in. Definitely no apology for his inability to give us directions. Just silence until he told me what floor and where the door was. Plus, his... More

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Jenny B, I am very sorry to hear that our staff failed to provide you with the excellent customer service that we expect of all of our team members. I assure you that this is not typical of our property and staff and I will be sure this issue is addressed right away. I am very sorry for the... More

Manhattan, United States
1 review
5 of 5 stars Reviewed October 21, 2014

We have stayed at this location several times over the last seven to ten years. The rooms have been updated and kept fresh and clean. The breakfast & seating area are roomy, clean and the food selection is adequate. The location in central to all the areas we need to access. My only complaint with our most recent stay is... More

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Daniel B, I am thrilled to hear that you have enjoyed staying with us over the years, we love having you! We want all of our guests to be comfortable during their visit and feedback is greatly appreciated. Thank you for bringing your concerns to our attention so we can get that taken care of. We look forward to... More

A TripAdvisor Member
5 of 5 stars Reviewed October 16, 2014

I have been considering moving to HHonors for a while. This is the first Hampton Inn I have stayed at in many years. This location is clean, quiet, up to date, and well maintained. The staff was friendly and attentive. I will continue with HHonors locations, and will definitely be returning to this location.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Thank you so much for taking the time to write a review about your stay with us, we love hearing from our guests. I am delighted that you had an enjoyable visit and that you will be choosing Hilton properties in the future. We look forward to seeing you on your next visit! Sincerely, Reann Schultz More

Boise, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 14, 2014

Really enjoyed the hospitality of the morning desk and breakfast staff, very kind. Enjoyed pool and hot tub. Convenient location for downtown Billings. Wifi was useful. Will stay again. Breakfast was enjoyable and had a good variety.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Andrea P, Thank you so much for sharing your feedback with us. It is always nice to hear such wonderful things about our hotel and staff and I will definitely share your comments with our team! I am glad that you enjoyed your stay and look forward to seeing you on your next visit. Sincerely, Reann Schultz More

Bozeman, Montana
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed October 7, 2014

This is a Hampton Inn - it pretty much sums up the experience we had here. It is not that different from the other Hampton Inns we have stayed at. We choose these when traveling because we know we will get a good quality hotel room at a reasonable rate with good amenities.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Brett D, Thank you for taking the time to write a review about your recent stay with us. Feedback from our guests is greatly appreciated. I am thrilled to hear that you enjoyed your visit, I will be sure to share your review with our staff! We hope to see you again next time you are in Billings. Sincerely,... More

west lake, United States
1 review
5 of 5 stars Reviewed October 2, 2014

Things were great. I had no problems there. I enjoyed my stay and plan on continuing to come back. I always enjoy staying at the Hampton Inns. I enjoy staying with them and love the Hilton brand. I plan on continuing to travel more and use the Hilton hotels to stay at.

Review collected in partnership with Hampton

Was this review helpful? Yes
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Jerry P, Thank you for taking the time to review the Hampton Inn Billings, we all really enjoy having you folks stay here. It is always nice to visit and catch up when you come to Billings. Take care, and we will see you next time! Sincerely, Michele Sanchez More

maryland
Top Contributor
57 reviews 57 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 26, 2014

This hotel is just what I have come to expect from a Hampton Inn. Although slightly worn the hotel was clean, quiet and comfortable. The staff at the front desk was very friendly and accommodating . Did not have a chance to grab breakfast as we had an early flight. Trip to the airport from here was around 15 minute... More

Was this review helpful? Yes
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear Travler1976, Thank you for taking the time to write a review about your past stay with us. We appreciate the feedback from our guests. I am glad you enjoyed your stay and hopefully you will be able to stay for the wonderful breakfast the next time you come to Billings. Sincerely, Michele Sanchez More

Bremerton
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 26, 2014

My husband and I had a trip planned out from Bremerton, Washington to Deadwood, South Dakota and back. Reservations had been made 3 months earlier for this hotel stay which would take place on September 17, 2014. On the morning of the 17th, when we were leaving Missoula, we received a phone call from Sheila at the Hampton Inn informing... More

Was this review helpful? Yes
michele_sanchez, General Manager at Hampton Inn Billings, responded to this review

Dear BrendaTH, Thank you for taking the time to fill out a review. I apologize that we were not able to provide you with the room type you requested. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience you had and... More

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Additional Information about Hampton Inn Billings

Address: 5110 Southgate Drive, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Billings 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Billings Hotel Billings
Billings Hampton Inn

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