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Hampton Inn Billings

2.5 of 5 5110 Southgate Drive, Billings, MT 59101
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Hampton Inn Billings
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Hampton Inn Billings
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189 reviews from our community

Traveler rating
    73
    51
    33
    18
    14
See reviews for
51
44
13
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (189)
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    (31)
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    (72)
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    (57)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hampton inn is an amazing hotel. Nice and friendly staff. excellent breakfast bar. My room was nice and clean. Service is good. I would recommend hampton inn for your hotel stay. Thanks for the good service.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Renes20, Thank you for taking the time to tell us about your experience at Hampton Inn Billings. I am delighted that you enjoyed your visit, especially our clean rooms and friendly staff! We look forward to seeing next time. Sincerely, Reann Schultz More 

Johnstown, Colorado
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Hampton Inn on New Years. Staff were very pleasant and helpful. Facilities were well maintained and comfortable. The hotel is in a good location with easy access to major city streets and interstate. Breakfast was good with wide variety of choices including hot and cold items. The facility is an older Hampton but met all expectations. I... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Ed50_13, It is always nice to hear such wonderful things about our staff and facilities, thank you for sharing your feedback. We want all of our guests to feel comfortable and right at home when staying with us and I am glad you enjoyed your visit. We look forward to seeing you soon. Happy New Year! Sincerely, Reann Schultz More 

Lemmon, United States
1 review
4 of 5 stars Reviewed December 11, 2014

Close to the freeway, good value. staff were very helpful, restaurants were not as close as preferred but accessible. Staff were helpful in finding quality places to eat. We plan on staying at this hotel each time we are in Billings.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Robert E, Thank you for taking the time to write a review about your recent experience at Hampton Inn Billings. I am glad that you enjoyed your stay and that our staff was able to help direct you to some dining options nearby. We want to ensure that each of our guests has the best stay possible and we... More 

Lewistown, United States
1 review
5 of 5 stars Reviewed December 9, 2014

The room was well appointed and comfortable. The staff was friendly and helpful. Quick and easy check-in and check-out. Location near to major restaurants and shopping. Amenities were clean and functioning.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Staci P, I am glad to hear that you enjoyed your visit to Hampton Inn Billings and found our staff to be accommodating and friendly. I will definitely share you wonderful comments with my team. We look forward to seeing you next time you are in the area! Sincerely, Reann Schultz More 

Wichita, KS
Top Contributor
61 reviews 61 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 5, 2014

this is a Hampton, but it is an older Hampton and has the "feel" of the "other" Hampton in town. However, it is as if the hotel went out of it's way to make up for any material deficiencies by staffing the hotel with the best employees it could find. The front desk (both check-in and out) the breakfast attendant,... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear departingcontestant, Thank you for taking the time to write a review. I am thrilled that you enjoyed the quality of service that you received while staying with us! We want all of our guests to feel welcome and as comfortable as possible. We hope to see you next time! Sincerely, Reann Schultz More 

Whitefish, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 30, 2014

Good clean, comfortable room. Easy on and off the freeway.Our room was next to freeway so it was noisy at night. Could hear traffic if you are a light sleeper. If stay there again would request a room in the front of hotel and not the back side.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Eva Nell K, Thank you for taking the time to share your feedback with us. I am sorry to hear that the traffic noise from the interstate disrupted your stay. We will gladly provide you with a room opposite the interstate on your next visit, I apologize for the inconvenience. I am glad the rest of your stay with... More 

Silver Spring, Maryland
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 29, 2014

Located in a part of city away from any activity. Only convenience is 2 minute drive to I-90. Upon arrival my room was not available and had to wait 30 minutes. Internet access was very slow. Was not advised of complimentary breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear davidfG266UL, I am sorry to hear that your recent stay with us was not perfect like we want it to be. Thank you for bringing these matters to my attention, I will definitely make sure these issues are avoided in the future. Please feel free to contact me so we can further discuss your experience at our hotel. Hope... More 

Bozeman, Montana
1 review
5 of 5 stars Reviewed November 28, 2014

Nice rooms, very quiet. But business is learning that customer service is critical, and the staff here is excellent. Shout out to Cassandra... Breakfast attendant and front desk. Very nice person and worked hard to make sure the entire front area was picked up and clean. Enjoyed our multi-day stay.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear 694marie, We think our employees are our best asset! Customer service is our top priority and I am glad they were able to make your stay enjoyable and comfortable. Hope to see you next time! Sincerely, Reann Schultz More 

Buffalo, United States
2 reviews
4 of 5 stars Reviewed November 26, 2014

This hotel was very clean and quiet. You couldn't tell that there was someone in the next room. Couldn't even hear the shower run in the next room. We had a medical appointment in Billings, MT so they gave us a discount.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Barbara H, Thank you for sharing your wonderful comments about your stay with us! We love hearing from our guests and look forward to seeing you on your next visit. Sincerely, Reann Schultz More 

Missoula, United States
1 review
5 of 5 stars Reviewed November 10, 2014

This hotel staff really goes above and beyond to make you feel welcome, accommodate any requests, and make sure you have a wonderful stay. Every staff person I passed in the hallway said "hello, how are you..." Much appreciated! The accommodated special needs I had for my business travel on my previous trip which guaranteed a return-stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Megan S, It is always nice to hear such wonderful things about our hotel and staff! I am glad we were able to make you feel welcome during your stay. Thank you for taking the time to share your feedback with us. We look forward to seeing you next time! Sincerely, Reann Schultz More 

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Additional Information about Hampton Inn Billings

Address: 5110 Southgate Drive, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Billings 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Billings Hotel Billings
Billings Hampton Inn
Hotel Style:
#6 Business Hotel in Billings

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