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Hampton Inn Billings

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5110 Southgate Drive, Billings, MT 59101
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Hampton Inn Billings
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (50)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (32)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Very roomy, comfy beds; everything was clean and checkout was fast and easy. Decor was very tasteful. AC was quiet and no loud stampeding in halls outside the or over the room. We had a king room and it was well above expectations.

Was this review helpful? Yes
Lewiston, Idaho
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The rooms were clean and comfortable and the staff were courteous and helpful. The breakfast was really good. Not just the traditional fair but a few added delightful items.Love the hot cookies waiting for us when we got off the road after a long day of driving.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Sarah S, I am thrilled that you enjoyed you visit with us; particularly our complimentary breakfast selection and fresh baked cookies that are served daily! Thank you for taking the time to share your feedback, we love hearing from our guests. We look forward to seeing you next time! Sincerely, Reann Schultz More 

Gillette, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel is a class act! Nice clean rooms, comfortable beds, nice staff, breakfast was amazing, the workout facility is second to none when it comes to hotel workout facilities. The air conditioning was nothing short of amazing. I literally have nothing bad to say about this hotel or the stay. The breakfast was nice as well and changed every... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear David L, Thank you for taking the time to tell us about your excellent experience at our hotel. I am thrilled to hear that you enjoyed our comfortable rooms, friendly staff, and 24-hour fitness center! I will be sure to share your wonderful comments with the rest of my team. We look forward to seeing you next time you... More 

Casper, Wyoming
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Over the last two months I have stayed at this hotel multiple times. The check in service is exceptional. Twice there have been booking snafus and it was solved at no cost to me in time or money. Pool and excersise facilities have 24 hour access. Not only does it make keeping a regular program going on the road easy... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear NEtransplant, Providing each of our guests with a quality stay and excellent service is very important to us! I am glad to hear that you have particularly enjoyed our clean rooms, delicious breakfast, and 24 hour pool and fitness area. We look forward to providing you the same consistent service on your future visits. See you soon! Sincerely, Reann... More 

Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a whole lot to do right in the general area but easy access to King Street or back toward downtown. We needed a smoking room and they were able to provide a nice sized king, small fridge, nice newer flat screen TV and a seating/desk area. Lots of plug in to power devices including 2 USB ports on the... More 

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ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear PAUL T, Thank you for taking the time to write a review about your recent stay with us, it is always nice hearing from our guests. I am glad that our location offered convenient access to other areas of town and that you enjoyed all of the amenities that we provide for our guests. We look forward to seeing... More 

Kennebunk, Maine
Level Contributor
148 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This stay was quiet and had great breakfast. Room was clean, very quiet and the staff was very friendly The front desk upon checking in was extremely efficient and very freindly. This place deserves another visit when in the Billings area.

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear RobOlson, I am delighted to hear such wonderful things about your recent stay with us! I am glad you enjoyed our clean rooms, delicious breakfast, and welcoming staff. We look forward to seeing you next time your travels bring you to Billings! Sincerely, Reann Schultz More 

Level Contributor
1 review
4 of 5 stars Reviewed 2 weeks ago

Wonderful stay at this motel. Clean, efficient, friendly staff. Will stay again. The staff went above and beyond to answer questions and solve problems. The breakfast area was clean and well maintained. The rooms were clean and the beds were comfortable and very clean. Rooms were serviced and taken care of each day.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Marla I, I am delighted that you enjoyed your stay with us, especially our clean rooms, comfy beds, and friendly staff! It is always nice hearing such wonderful feedback from our guests and we hope to see you again next time you are in Billings! Sincerely, Reann Schultz More 

Maryland, USA
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What an attractive hotel in a next of hotels on Southgate Drive! We were flying out early next morning and missed their breakfast. We were not too disappointed since the lobby, check-in ease and room were just great. The room AC unit was a bit loud and either our anticipation of the flight or the noise of the unit didn't... More 

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ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear NobleDoc, Thank you for taking the time to write a review about your recent experience with us. I am glad to hear that you enjoyed your stay, despite not sleeping very well. I completely understand the importance of a good night’s rest and I apologize for the inconvenience. I hope you will give us another try next time you... More 

Missoula, Montana, United States
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 31, 2015

This is the second time I've stayed here and I've been happy with the service, cleanliness of the rooms and the overall facilities. The room was very clean and the bedding was great. Wifi worked well in the room and it was very quiet all night. The hotel isn't centrally located but access to everything in Billings is very easy.... More 

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Big_Earl1969, It is always nice hear such wonderful things about our hotel and staff and I will be sure to share your feedback with the rest of my team! I regret to hear that your breakfast experience on your second day with us was not the same excellent experience that you had the previous day. Thank you for bringing... More 

Helena, United States
2 reviews
3 of 5 stars Reviewed May 27, 2015

Not the best Hampton Inn by far. Beds were worn out. Fitness center was "broken"? Breakfast was adequate, but not what I have come to expect from Hampton. Some food items were frozen and the warmers were not warm.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReannSchultz, Assistant General Manager at Hampton Inn Billings, responded to this review

Dear Craig Benjamin C, I regret to hear that your recent stay with us fell short of the quality you have come to expect from Hampton Inn. We want to provide all of our guests with the best stay possible and I am extremely sorry for the inconvenience. Please contact me so that we can further discuss your experience at... More 

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