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Howard Johnson Billings

2.0 of 5
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1345 Mullowney Lane, Billings, MT 59101
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Howard Johnson Billings
Best prices for: 1 room 1 guest
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Ranked #35 of 50 Hotels in Billings
A recent review
5 of 5 stars reviewed 5 days ago
robertz231 Minot
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620 reviews from our community

Traveler rating
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    111
    104
    126
    169
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269
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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miles city , mt
1 review
5 of 5 stars Reviewed 5 days ago NEW

clean and easy to access rooms and parking. easy access to candy pop & ice machines on the 1ST floor (did not go to the 2ND floor) seem to be at each door where you could come in

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Michael P, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, Thank you for taking the time to give us an awesome review! We strive to make sure that our guest has a great experience at Howard Johnson. Your feedback helps us to make sure that our guests are taken care of and provided with exceptional service. Thank you very much for your kind words. Best Regards, Michael... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

My husband and I check in after a long day of traveling. It was our mistake to not check the room first. After going across the street to get dinner, we went in the room to eat and were horrified by, what looked to be urine stains, on both chairs. The beds were messy and looked like they just threw... More 

Was this review helpful? Yes
Michael P, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, First let me thank you for taking the time to give us a review on our hotel. On behalf of our hotel I would like to apologize for meeting your expectations. We are undergoing new management to make sure that our guests are provided with exceptional service. I apologize that we weren't able to meet your expectations... More 

Billings, Montana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Room was kinda dirty (ie...wash clothes). Customer service was ok. Breakfast was ok. Need some eggs or sausages for breakfast to improve the score here. Management was non existent and gets a rating of zero (0). Was charged extra for using the room safe, which I did not use at all! When I contacted the front desk to complain about... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Michael P, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, First let me thank you for taking the time to give us a review on our hotel. On behalf of our hotel I would like to apologize for meeting your expectations. We are undergoing new management to make sure that our guests are provided with exceptional service. I apologize that we weren't able to meet your expectations... More 

Montana
2 reviews
1 of 5 stars Reviewed 1 week ago

We stayed here last night and were appalled by it. We arrived and the gentleman at the front desk was very kind, but there were bugs flying all over. Then, we got to our room and it was a slum dwelling, bugs flying around, makeshift closet in the room was gross, heater pushed out cold air unless you turned it... More 

Was this review helpful? Yes
Michael P, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, First let me thank you for taking the time to give us a review on our hotel. On behalf of our hotel I would like to apologize for meeting your expectations. We are undergoing new management to make sure that our guests are provided with exceptional service. I apologize that we weren't able to meet your expectations... More 

Frederic, Wisconsin
1 review
3 of 5 stars Reviewed 2 weeks ago

There was hair in the tub from previous guest. The rest of the room was clean. Bed and pillows were comfortable. Internet lousy. A little noisy but that was caused by disrespectful people.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Michael P, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on behalf of Howard Johnson. I apologize for the inconvenience that you had while staying at our hotel. Thank you for the feedback and I have reviewed your review and will be discussing this with my housekeeping staff to make improvements. I hope that you will consider... More 

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