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Howard Johnson Billings

2.0 of 5
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1345 Mullowney Lane, Billings, MT 59101
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Howard Johnson Billings
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Ranked #36 of 50 Hotels in Billings
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689 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Mound, Minnesota
1 review
1 of 5 stars Reviewed yesterday NEW

The room and the hallway were very dirty. The refrigerator and the coffee maker did not work. The air conditioner did not work. We had no wash cloths. The manager said they had been ordered but had not arrived yet. I would never stay here again, I would sleep in my car first.

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Buffalo, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this HoJo on a cross-country drive from New York to Washington. The staff here was friendlier here than anywhere else I stayed—even friendlier than in Minnesota, a state known for its friendliness! It's a great place for families and singles alike. The room was comfortable, the bed felt new, and everything looked professionally cleaned just as you'd... More 

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Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Dear SFTwothousandfive, Thank you so much for your response in addressing your stay here at our hotel! We understand guest satisfaction is a top priority in today's travel That is why we go head over heels to make our guests have a very comfortable and pleasurable stay. We are glad everyone enjoyed our slide as we are very prideful when... More 

Newcastle, Wyoming
4 of 5 stars Reviewed 1 week ago

there was a lady at breakfast that even offered to make my waffle for me. The staff were very helpful. Some loud guests under our window very early one morning though, but that wasn't the hotel's fault. It is an older hotel but was clean and comfortable and a very reasonable price.

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Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Hi my name is Travis and I have currently stepped in as the General Manager here at the Howard Johnson. I at this point want to thank you for your feedback on our property her and I as of currant am doing what I can to help improve the property. I love hearing and reading about every ones experience here... More 

Riverton
1 review
2 of 5 stars Reviewed 1 week ago

Room and hall smelled bad. I spend half the year in hotel rooms for work and for the price this room rates among the worst for me. Wifi did not work in my room.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Hi my name is Travis and I have currently stepped in as the General Manager here at the Howard Johnson. I at this point want to thank you for your feedback on our property her and I as of currant am doing what I can to help improve the property. I love hearing and reading about every ones experience here... More 

Norman, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Started off weird. The computer wasn't working and the receptionist gave us keys to a room that was already occupied--with people there. We walked in on total strangers--weird. The whole place was old and tired and smelled of chlorine. There was no elevator. The pool was crowded, but there was a water slide. Two hot tubs! But no bubbles :(

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Hi my name is Travis and I have currently stepped in as the General Manager here at the Howard Johnson. I want to take this time and double apologize to you for all that had happened to you and swear I am going to do every thing i can to make sure this dont happen again. I at this point... More 

Missoula, Montana
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel just didn't feel clean from the moment you walked in the door. I had also left some clothes in the closet when I checked out. I called a day later and talked with the front desk said she would check into it. I had to called 2 more times before they said that they couldn't find them. They... More 

Review collected in partnership with Howard Johnson

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Howard Johnson for almost 2 weeks during July 2015. Travis was one of the employees with outstanding customer service. Very professional, gave us great weekly rates, was always friendly. He made sure there was a fridge and microwave in our room prior to check in and directed the cleaning staff as per our requests. We had... More 

Was this review helpful? Yes
Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Hi this is travis i actually have stepped into the general managers position with in the last week. i just want to say its an amazing feeling when you see something like this with your name posted directly. I want to thank you for your amazing review it made my day. I really hope that you enjoyed more of your... More 

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