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All 50 Billings hotels

Howard Johnson Billings

2.0 of 5 Hotel   |   1345 Mullowney Lane, Billings, MT 59101
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Ranked #34 of 50 Hotels in Billings
A recent review
4 of 5 stars reviewed 2 weeks ago
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585 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at this hotel last night and I've never been so grossed out in my life. The drain was clogged in the sink and I had to fill up water cups in the bathtub. When I turned on the sink it wouldn't drain at all and then black chunks of hair would come up from the drain and it... More 

Was this review helpful? Yes
Shauna H, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Customer, Thank You for taking the time out of your busy schedule to let us know how we could improve on our hotel. It is with great regret that I am reading your review this morning, I am truly sorry for the experience you had with us here at the Howard Johnson. Our customer's satisfaction means very much... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We took the shuttle to the airport and the guy Dan driving was so nice that he helped with the luggage getting it in the shuttle. We came back and called for a shuttle and he was there in no time at all. He always had a smile on his face and he helped us with our luggage and asked... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a park and fly at the Howard Johnson and the guy Dan that drove us helped us with our luggage and built a report with us as we were heading to the airport. When we came back he was also the one that picked us up. He was so polite and had a smile on his face and... More 

Was this review helpful? Yes
Shauna H, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Customer, Thank You so much for letting us know how we are doing. I did pass on the very kind comments you wrote about Dan to him. He was very over joyed to have been recognized. We are under new management as of recently and are working on the room quality as we speak. I am so very... More 

Swift Current
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is awesome to shopping. The free parking and shuttle service to the airport is much appreciated. The breakfast is good. Shauna the manager is friendly and helpful. Their is a pool and a water slide (extra charge for this).

Was this review helpful? Yes
Shauna H, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Customer, Thank You for taking time out of your busy schedule to let us know how we are doing, I very much appreciate your kind words and we are trying daily to do better and better! I hope to see you again soon my staff and I will do our best to make your each and every stay... More 

Denver, Colorado
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed in 2 different rooms coming and going for the Christmas holiday. Rooms are ok need some updating no thermostat to adjust temp in rooms and one wasn't cleaned very well from guests who used it before us. Breakfast is free but food wasn't the "best" not much to choose from either. Pool is nice has slide you have... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Shauna H, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Customer, I would first like to Thank You for taking the time to let us know where we can improve. I am very sorry that your stay was less than satisfactory, I would like you to know that I have addressed the appropriate staff in order to take care of the cleanliness and the heating issues you listed... More 

midwest
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We arrived after 10pm and were quoted $119 plus tax for a king bed room which was kind of steep but it was too late to quibble. We discovered later that the web price was $93 but the morning front desk gal would not offer this rate. The good: tasty waffles. The bad: pretty much everything else. There was a... More 

Was this review helpful? Yes
Shauna H, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Customer, Thank you for taking the time out of your busy schedule to let us know how we can improve our hotel the list of things that you let us know is very extensive and I am sincerely sorry your stay with us included so many unsatisfying elements. We are just recently under new management and as this... More 

Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here on a last-minute trip through Billings - I had a cat with me and they accept pets. Embassy Suites also accepts pets, by the way, and they are usually lovely properties. The walls were thin - I could hear kids running up and down the hall outside my room. The room smelled bad and the bed was uncomfortable.... More 

Was this review helpful? Yes
Shauna H, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Customer, Thank You so much for taking the time to let us know where we an improve in our hotel, I am sincerely sorry to here that you didn't have a very good stay with us during your trip. I do want you to know i take every review we get very seriously and I do use them... More 

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Additional Information about Howard Johnson Billings

Address: 1345 Mullowney Lane, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Billings 2*
Number of rooms: 116
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Also Known As:
Howard Johnson Hotel Billings
Ramada Hotel Billings
Ramada Hotel Limited

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