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Howard Johnson Billings

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1345 Mullowney Lane, Billings, MT 59101
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Howard Johnson Billings
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793 Reviews from our TripAdvisor Community

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Billings, Montana
1 review
1 of 5 stars Reviewed 3 days ago NEW

first room still had bathing suit hanging from previous tennant bedding ripped , rooms smell , so did the second ,not vacumed kids hair tie left behind and crackers no microwave , first room had one wi fi very week would never recommend this hotel to anyone , have booked 4 nights will try to move , as soon as... More 

Helpful?
Thank Angie C
Cody, Wyoming
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoyed a clean room at a great price. The best part of the stay was the friendly, helpful staff. The breakfast was great including biscuits and gravy. When we stay in Billings again, we will again choose this Howard Johnson..

Helpful?
Thank Sheryl4967
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear Sheryl4967, Thank you for taking our survey and giving us feedback on your recent stay with us. We appreciate the great input you had. We are very pleased to hear that we were able to meet your expectations during your stay and are delighted to hear that we will get possibly another chance to do the same again in... More 

Dublin, Ireland
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed for 10 days, staff were lovely, pleasant and helpful, lady in charge of breakfast was a real pleasure to talk to each morning. Hotel was have work done, I wasnt bothered by any noise or mess, other peoples kids running up and down the corridors was more annoying. If you want low cost rooms, the Hojo is the... More 

Helpful?
Thank Joker2015MT
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear BillingsMT2015, Thank you for taking the time out of your busy schedule to take our survey and give us feedback on your recent stay with us. We appreciate your input and we are very pleased to hear that we were able to meet your expectations! Thank you again for your patronage and we hope to see you again soon!... More 

Ocala, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I travel extensively and this is the 1st time I felt compelled to write a review 1 of the cleanest nicest rooms I have been in staff is exceptional in both attitude and professionalism had a fantastic stay Travis was a bright spot on a long trip

Helpful?
Thank Mudd B
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear Mudd B, Thank you for taking the time to take our survey and give us feedback on your stay with us. We appreciate your kind feedback and I will be sure to let all the staff know about their hard work and dedication pays off. Thank you again for your patronage and we hope to see you again soon! More 

Circle, Montana
1 review
3 of 5 stars Reviewed 3 weeks ago

Pillows were not good, bed was not comfortable, no fridge or microwave in room, small tv, needs updating, water in cups with plastic still on, old water in coffee maker in room. Cheap hotel that works great for kids. Pool with a slide is a bonus! Staff was friendly. Great rate.

Review collected in partnership with Howard Johnson

Helpful?
Thank 406Momof2
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear 406Momof2, Thank you for taking time to give us feedback on your recent stay. We value your feedback very much so that we can work on improving our services for all our guests. Thank you for bringing your concerns to our attention. Please accept our sincere apologies for not meeting your expectations and the condition of your room during... More 

Billings, Montana
1 review
1 of 5 stars Reviewed 3 weeks ago

We were charged four times for the slide tickets and the clerk said that the banks "take a while to refund the money". The clerk was smoking at the front desk. When my wife realized that we left the DVD player remote behind, the clerk we contacted was unable to leave a message with housekeeping, said that it was probably... More 

Helpful?
Thank Jim S
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear Jim S, Thank you for taking the time out of your busy schedule to give us feedback on your recent stay with us. I am truly sorry to hear about the inconvenience you experienced and that we were unable to meet your expectations during your stay with us. I also want to apologize for the unprofessionalism of the staff... More 

Travelers are raving about these Billings hotels

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Friendly staff. Airport shuttle NEVER showed up and we very nearly missed our flight. Very disappointed will never stay here again! I made all the prerequisites for the shuttle. Checked again night before. Was told it would be here. Desk employee told us not to worry it would come and finally 15 minutes until check in we just drove ourselves... More 

Helpful?
Thank Sarah M
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear Sarah, Thank you for taking the time to give us feedback on your stay with us. I want to take this opportunity to apologize for the lack of communication that happened on this instance. It was very obvious that the line of communication between our staff was not made clear and I will take this information to help better... More 

Powell, Wyoming
1 review
4 of 5 stars Reviewed 4 weeks ago

This is actually a really nice hotel. I stayed for two nights and didn't find any noticeable problems. The pool and lobby were fantastic, and the rooms weren't far behind. The only thing is the outside door key reader seemed to always show the green light.

Review collected in partnership with Howard Johnson

Helpful?
Thank racheln533
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear racheln533, Thank you for taking the time to take our survey and give us feedback on your recent stay with us. We are very pleased to hear that we were able to meet your expectations and strive very hard to ensure every guest has an enjoyable experience. Thank you for your patronage and we hope to have another chance... More 

Collinsville, Il
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We spent eight nights this time while visiting our son and his family. (Our three-year-old grandson really enjoyed the pool.) Upon arriving, we were assisted with getting luggage to our room by Lyle and upon leaving by Travis, the assistant manager. (I'm limited to lifting no more than five pounds so really appreciated the help.) The room had been renovated... More 

Helpful?
Thank Roy W
Alex B, General Manager at Howard Johnson Billings, responded to this review

Dear Roy, As always its a pleasure to hear from a familiar face. Thank you so much for taking the time out of your busy schedule to leave us feedback on your stay with us. I will definitely make sure this gets passed on to everyone as they will enjoy hearing what a great job they did! We thank you... More 

1 review
4 of 5 stars Reviewed January 6, 2016

Everyone was clearly there to be friendly and helpful. This will be my place to stop when in the area..... Also it was refreshing to stay at a place where everything worked as claimed. Liked the easy on WiFi and easy to use HD TV. (Alice loves Minnesota wild rice so I will remember to bring her some next trip)

Helpful?
Thank David W
Alex B, General Manager at Howard Johnson Billings, responded to this review

David, Thank you for giving us feedback on your recent stay with us. We are pleased that we were able to meet your expectations and hope we can continue our efforts the next time you visit our wonderful city. Thank you again for your continued patronage and we look forward to seeing you again in the future. Safe Travels. More 

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