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All 48 Billings hotels

Howard Johnson Billings

2.0 of 5 Hotel   |   1345 Mullowney Lane, Billings, MT 59101
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Ranked #34 of 48 Hotels in Billings
A recent review
4 of 5 stars reviewed 2 weeks ago
Barbara P Columbus
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539 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Slave Lake, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel and it was awful and bug infested. We advised the front desk when we checked out and he did nothing. Then we were charged twice for room. I have left multiple messages at hotel and manager will not call me back. I'm about to report them for the duplicate charges and horrible customer service.

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Clarkston, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here Aug 7, 2014. Had a terrible room. Box spring on bed was broken and mattress had soft spot on one side of bed. Half your body sunk into it. Tried to change rooms but non avail. Have written manager about this several times but they won't respond to emails.

Was this review helpful? Yes 1
Shacheen R, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, Thank you for taking the time to post about your most recent stay here on Trip Advisor. Your feedback is very important to us and helps us improve our hotel. We do strive for guest satisfaction and apologize for any delay or inconveniences you may have experienced I do look forward to hearing from you soon. Safe... More

Billings
1 review
2 of 5 stars Reviewed 2 weeks ago

The staff tried to accomadate, but the property needs a lot of help. Unclean bathrooms, threadbare linen and maintenence issues. Did I mention the barking dogs...

Review collected in partnership with Howard Johnson

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Shacheen R, General Manager at Howard Johnson Billings, responded to this review

Dear Terry G, I am disheartened to hear that your stay with us was not to your satisfaction. I want to send my sincerest apologies and also thank you for reaching out to us here on Trip Advisor. We are working to improve each guest's experience and we value your feedback as it helps us to address the areas of... More

Butte, Montana, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel online. When i called to confirm i got a room floor since i had a dog i was put on hold twice and hung up on twice. when i called back the phone was answered with "what do you want Nicole." When i got there i was put into a room that the cable was broken... More

Was this review helpful? Yes
Shacheen R, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, Thank you for taking to time to post here on Trip Advisor. We here at the Howard Johnson would like to apologize for your experience. A guest should never have to leave a hotel due to feeling unsafe. The issues mentioned have been addressed by the staff and proper action has been taken. If given the second... More

Billings
1 review
2 of 5 stars Reviewed 2 weeks ago

Booked a flight (Alaska Air) "Awesome" then booked a room (package discount) the room was $79.00 + $8.35 tax total $87.00. Checked in and added extra check out time $15.00, charge was $109.99 + $11.20 tax, for a total of $121.19 went to check out and was billed an additional $15.00 for a total of $136.19. So my package deal... More

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Shacheen R, General Manager at Howard Johnson Billings, responded to this review

Dear Tom, Thank you for chosing Howard Johnson and taking time to reach out to us here on Trip Advisor. We here at the Howard Johnson value each customer that walks through our doors and would like you to know we value honesty, integrity and take great pride in our hotel. You did call & book directly with our hotel... More

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Additional Information about Howard Johnson Billings

Address: 1345 Mullowney Lane, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Billings 2*
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Also Known As:
Howard Johnson Hotel Billings
Ramada Hotel Billings
Ramada Hotel Limited

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