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Howard Johnson Billings

2.0 of 5
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1345 Mullowney Lane, Billings, MT 59101
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1 room 1 guest
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Howard Johnson Billings
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718 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Shelton, Washington
1 review
1 of 5 stars Reviewed 5 days ago NEW

We drove a little farther so the kids could use the slide a the pool. If we would have known the conditions of the rooms we would have never stayed here. The front desk employee was not friendly at all. The bathroom was disgusting, caulking missing cracked and yellow. There was dried dog poop under the sink. I would have... More 

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Travelers are raving about these Billings hotels

Auckland Region, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago NEW

at check-in our reservation was not found, we made our booking on line in October 2015, the hotel clerk phoned booking.com to confirm our booking. He seemed surprised at the rate that we were paying. I feel we were let down by the room we were put into. It was very small, the queen sized bed almost filled the room.... More 

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Evans, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

room was nice very clean all people were so nice it was a very good place to stay they helped me with getting a problem resolved from booking Travis and the one that first checked me in all house keeping were so nice and helpful

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Fort Collins, Colorado
1 review
2 of 5 stars Reviewed 1 week ago

Old food in the refridgerator, dirty washcloth in bathroom, old room keys and an old Econo Lodge container by the sink. Sink was backed up and room safe was locked. We arrived close to midnight and were so tired that we did not notice everything until the morning. Asked to speak to the manager but he was not there. Left... More 

Review collected in partnership with Howard Johnson

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Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, Thank you for writing a review on our property. I apologize for the inconvenience during your stay. I also have to apologize for not getting back to you on a daily bases I probably deal with over 100 people and just get overly busy and accidentally passed over your notes feel free to contact me any time... More 

Fernie
2 reviews
1 of 5 stars Reviewed 1 week ago

Everything about this place stunk from the moment my husband told me the rate. But we were so tired from the 9 hour drive we just had, I said oh well lets do it. $209 we were quoted. Walked into the room, first thing I noticed that it was not even big enough for a roll out for my mom,... More 

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Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review. I have to apologize for the inconvenience of the rates being as high as they were. Billings is the largest city in Montana and being so it holds the largest amount of events, meetings and gatherings. Every hotel or resort in town all boosts up the rates... More 

Loveland, Colorado
2 reviews
1 of 5 stars Reviewed 1 week ago

Screens on windows damaged and letting in insects. Refrigerators and microwaves are not in all rooms as listed on website.

Review collected in partnership with Howard Johnson

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Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, I wanna thank you for taking the your valued time and writing a review. I apologize for any inconvenience of the screens we actually got hit with a wind/hail storm and a lot was damaged. We do have them in being made and just waiting for them to be complete. I also shall insure you that we... More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

Alice at the front desk was great, breakfasts were good and pool was nice BUT hotel kept cancelling our key code and one night they gave our room access to a different person. My kids and I were shocked to have a man enter our room after we were in bed. After complaint all I got was a verbal apology!

Review collected in partnership with Howard Johnson

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Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on our property. Thank you for mentioning Alice she is a valued employee and am happy she is with us she has out standing customer service skills. I apologize about the late night visitors I will get with the desk staff and do all I can to... More 

Estevan
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Not a nice place to stay at, room was kind of dirty, shower curtain looked like it hadn't been changed in yrs. & the "free breakfast", was the worst I've seen ever. They didn't have anything other than toast or cereal, the counter area was very dirty & floor so sticky you couldn't walk on it. Won't stay here again.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Gm-travis, General Manager at Howard Johnson Billings, responded to this review

Dear Valued Guest, I wanna thank you for taking the time to write a review on our property. I want to apologize for any inconvenience they may have occurred during your stay. It sound like you may have just missed breakfast and caught it as it was being put away. Breakfast run 6-9 on weekdays and 6-10 on weekends. As... More 

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