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Hampton Inn & Suites Billings West I-90

Certificate of Excellence
2.5 of 5
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3550 Ember Lane, Billings, MT 59102
Hampton Inn & Suites Billings West I-90
Best prices for: 1 room 1 guest
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Ranked #5 of 50 Hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jay S Billings, United States
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258 reviews from our community

Traveler rating
    177
    59
    11
    7
    4
See reviews for
91
65
11
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Billings, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was an excellent place to stay, very good service and good breakfast selections. It was also very easy to get from the interstate. I would highly recommend this hotel and I plan to stay there again for the next trip

Review collected in partnership with Hampton

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Chehalis, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

NO HOT WATER in am for shower! Spoke to front desk, and they had 0 show of concern, in fact saying "ya, that happens in the morning"!! When I came back to my room the second night the bed was not made the trash not taken out, IE 1/2 or maid service. Let front desk know, again 0 show of... More 

Review collected in partnership with Hampton

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BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen... More 

HUTCHINSON, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here while in town to visit family over Easter. The hotel staff was friendly. The hotel is clean. The beds are comfortable. The breakfast is a good continental breakfast--but we are breakfast snobs and prefer more of a "made to order" omelet bar such as embassy suites.

Review collected in partnership with Hampton

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BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. I really appreciate you taking the time to share your experience with your recent stay. We appreciate your comments about offering more healthy choices for breakfast. Again, thank you for making the effort to share... More 

Okotoks
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hampton Inn in Billings, Ember Ln, is always excellent; room, attention from staff, breakfast, all is great. Hotel itself is always clean and is well appointed. It is also within walking distance of a good restaurant for supper - no need to drive.

Review collected in partnership with Hampton

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BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoyed our beds, breakfast and our staff. We love having you as our guest and are looking forward to your next visit! Danielle Rossow General Manager More 

Snoqualmie, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stay at the Hampton Inn in Bozeman because it is always clean, the staff is competent and friendly and all the services provided are excellent. Most important to me is to stay in a place where the use of fragrance and chemicals is light. Many hotels today, spray rooms and carpets with fragrance. This is toxic to the 20%... More 

Review collected in partnership with Hampton

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BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. We always appreciate the positive comments left by the most important people in our world; our guests. We are looking forward to your next visit and wish you the best in your business and personal... More 

Great Falls
1 review
5 of 5 stars Reviewed 3 weeks ago

Hampton Inn off I90 at ZOO exit in Billings Montana is great! I have stayed at the other one in Billings not so great. If you are staying in Billings Montana make sure you make your reservation at the right one.

Review collected in partnership with Hampton

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BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for taking a moment to review your stay at the Hampton Inn & Suites, Billings. I am very happy to hear that you enjoyed our pool and our breakfast and our staff. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Danielle Rossow General Manager More 

Great Falls, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel to stay at! Very friendly staff, quick check-in, very clean rooms, beds and pillows were comfortable, the breakfast was good with a good selection of items to choose from!! Keep up the excellent customer service!!

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoyed our beds, breakfast and our staff. We love having you as our guest and are looking forward to your next visit! Danielle Rossow General Manager More 

Newcastle, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very Clean! Loved the bed, slept like a baby! Work out room was just right for my needs. Breakfast was very nice with plenty of options. Fresh cookies were a bonus. Staff was beyond friendly and very helpful. Location was good, but cars going by were a little loud. Would definitely stay at this hotel again as well as recommending... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. It is great to hear that you enjoyed our beds, cookies, breakfast and our staff. I will be sure to pass on this awesome review on to our staff as I know they will appreciate... More 

Bozeman, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice, clean place to stay. Close to Interstate, but very quiet. Pool area very nice. Breakfast area is great but we were there at a busy time so they did run out of some food items and needed to wait for hot items. Minimal fruit selection. Normally they should fine.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for taking a moment to review your stay at the Hampton Inn & Suites, Billings. I am very happy to hear that you enjoyed our pool and our fantastic location. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Danielle Rossow General Manager More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

We travelled to Billings for a friend's wedding & the Hampton off I90 was the recommended hotel. The staff was friendly & accommodating while the rooms were clean & comfortable. The complimentary breakfast was perfect & the gathering room was a great place for our group to hang out. The hotel is walkable to a nice restaurant/bar (Montana's Rib &... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you very much for taking the time to let us know about your experience with us. We appreciate your feedback, and I'm so happy to see that you enjoyed our complimentary hot breakfast and our cookies! Your kind words are surely appreciated. We look forward to welcoming you back to Billings soon. Danielle Rossow General Manager More 

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