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Hampton Inn & Suites Billings West I-90

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3550 Ember Lane, Billings, MT 59102
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Hampton Inn & Suites Billings West I-90
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346 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I were in Billings, Mt. for business. We always stay at the Hampton on West I-90. It is always clean and the personnel are always friendly and accommodating. A special Thank You to Danielle. She makes sure our stay is enjoyable and memorable.

Review collected in partnership with Hampton

Helpful?
Thank billr235
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you on behalf of the entire Hampton Inn & Suites-billings team for all of your wonderful comments. I am thrilled to hear that you enjoy staying with us whenever your travels bring you to Billings and we look forward to your next visit! Sincerely, Reann Schultz More 

Big Sandy, United States
1 review
4 of 5 stars Reviewed 1 week ago

Easy to get to off of I-90 and close to a lot of amenities such as Montana Club, Rib and Chop and Scheels. Staff accommodating and friendly; willing to extend checkout time. Coffee available all the time and daily snack packs make for a good experience.

Review collected in partnership with Hampton

Helpful?
Thank Steve R
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review about your stay at Hampton Inn & Suites Billings! I am glad you enjoyed our convenient location and friendly staff. We look forward to seeing you next time your travels bring you to Billings! Sincerely, Reann Schultz More 

Denver, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel property was excellent for the price! The front desk staff were very friendly and offered us hot chocolate chip cookies and bottled water upon our check in process. They asked us what floor we'd like to be on and were knowledgeable about surrounding restaurants to suggest for dinner. The hotel is very clean and updated nicely. Rooms were... More 

Helpful?
Thank pinkbling9
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for the wonderful comments about our hotel and staff. We pride ourselves in providing each and every guest with a high quality experience and I am glad you enjoyed your stay with us! We look forward to seeing you next time. Sincerely, Reann Schultz More 

Great Falls, Montana, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two nights at this hotel for a family trip and enjoyed our stay. The rooms are very clean. Bed was comfortable- love the pillows at the Hampton. The breakfast is hot and there is great variety. Although the location seems out of the way, it was convenient for us to reach both ends of town.

Review collected in partnership with Hampton

Helpful?
Thank Linda S
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review about your recent stay at Hampton Inn & Suites Billings! I am thrilled to hear that you enjoyed our clean, comfortable rooms and complimentary breakfast selection. We look forward to seeing you next time your travels bring you to Billings! Sincerely, Reann Schultz More 

Lander
2 reviews
5 of 5 stars Reviewed January 8, 2016

My husband and I were on an anniversary getaway and decided to stay at this hotel because of our positive previous stays with Hampton. We were not disappointed! The staff was polite, the room was super clean, the bed was comfortable, and it was quiet. Best of all, the price was great! I would definitely stay at this hotel again.

Review collected in partnership with Hampton

Helpful?
Thank WYTravelingTina
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for choosing Hampton Inn & Suites Billings and for your wonderful review! I am thrilled to hear that you especially enjoyed our clean rooms, friendly staff, and comfortable beds. We look forward to seeing you next time! Sincerely, Reann Schultz More 

San Francisco, California
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 20, 2015

Very good breakfast. Fresh fruit sliced and hot eggs, bacon, sausage along with all the classic fare you get at hotels. Hot Oatmeal and lots of "stuff" to add to it including a fresh berry mix. My room was large and spacious, clean, very comfortable. Bed was good, towels were soft, all the amenities were there. TV didn't work and... More 

Helpful?
1 Thank Alan S
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review about your recent stay with us! I am glad you enjoyed our delicious complimentary breakfast and clean spacious rooms. I would like to apologize for your TV was not working properly during your stay, I will be sure to have our maintenance team take care of this matter right away.... More 

Denver, Colorado
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed December 3, 2015

This Hampton Inn is one of the nicest around! The location is great, just outside of the bustle of Billings, but close enough. Rooms are large and luxurious and the service is outstanding! Nearby restaurants are good and the highway is close, but you can't hear it in the rooms.

Helpful?
Thank Joshua R
BillingsInnSuites, Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to tell us about your recent stay at Hampton Inn & Suites Billings. It is always nice to hear such wonderful feedback from our guests and I will be sure to share your review with my entire staff. We look forward to seeing you next time! Reann Schultz General Manager More 

Moses Lake, Washington
Level Contributor
93 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed November 17, 2015

First, we'll dispense with the paranoia of many recent reviews I've read. The Wifi works well. The elevator isn't slow. The desk help didn't annoy me by not honoring my outrageous demand to ignore policy and procedure because I'm really a special person and the rules aren't really written for me. So what is left? Actually, I only asked the... More 

Helpful?
1 Thank EZWash
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

On behalf of the entire staff here at Hampton Inn & Suites-Billings, I would like to thank you for your glowing review! We pride ourselves on providing each guest with outstanding quality and service and I am glad you had such pleasant stay with us. We look forward to seeing you next time your travels bring you to Billings! Reann... More 

Casper, Wyoming
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

Staff was very helpful and friendly. The rooms are spacious. TV is small for room size. Took advantage of Tripadvisor review. Take rooms above floor # 15 (e.g. Above 415, 315 etc) less noise from highway. Breakfast had a variety including eggs, bacon and potatoes. Complimentary coffee good. Beds very comfortable. Love the note that states bed linen is clean!

Helpful?
1 Thank drmueller07
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for taking a moment to write a review about your wonderful experience at Hampton Inn & Suites Billings! I am thrilled to hear that you especially enjoyed our spacious rooms, comfy beds, and delicious complimentary breakfast. We look forward to seeing you next time your travels bring you to Billings! Reann Schultz General Manager More 

Columbus, OH
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed November 5, 2015

Like most other Hampton Inns this one is a winner. If there was one downside and it could have been that I wasn't paying attention--there are 2 sets of elevators that lead to different wings. I took the wrong one and got rather confused. But ultimately prevailed over my confusion! The staff was great as usual. The common areas seemed... More 

Helpful?
Thank ohiocoalminer
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to write a review. I see that you mentioned the elevators in each of the separate wings of the hotel; this sounds like the layout of our sister property, the Hampton Inn-Billings. Both The Hampton Inn & Suites-Billings and Hampton Inn-Billings are under the same management group and we would like to thank you... More 

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