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All 48 Billings hotels

Hampton Inn & Suites Billings West I-90

2.5 of 5 Hotel   |   3550 Ember Lane, Billings, MT 59102
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92%
Ranked #1 of 48 hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
LeeHelena HELENA
  • Overview
  • Reviews (198)
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198 people have reviewed this hotel

Traveler rating
    138
    46
    6
    5
    3
See reviews for
71
48
9
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
HELENA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The accommodations are first class and the breakfast is the best I have ever enjoyed. The staff was friendly and congenial. The breakfast room always had fresh fruit. The value of the room is the best in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoy your room and breakfast each time you stay here. We love having you as our guest. We are looking forward to your next visit! Danielle Rossow General Manager More

Omaha, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Danielle and her staff are outstanding! I spend 150+ nights a year on the road for work and Danielle greets me each time as an old friend. it's nice to feel like you're coming home. The rooms are impeccably clean and comfortable and in the very rare instance you have a problem it is resolved immediately. Great place to stay!

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

You have truly made our day with your comments. We absolutely love having you as our guest and look forward to each time you visit. Hope to see you soon. Danielle Rossow General Manager More

Acton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was excellent. The staff was great and check was a delight. Fastest check in ever of any hotel I have stayed in. The room was big and spacious and clean. It was very quiet and right off the interstate. The choices for breakfast were good and the room was bright and spacious. I will definitely come back to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We cannot thank you enough for your kind comments regarding your stay with us. We are so glad to hear that you enjoyed you room and our breakfast options. Also, thank you for taking the time to let us know about your check-in experience. We have passed your comments along to the front desk agent. We are looking forward to... More

Zimmerman, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Recommend as an excellent place to stay! Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton Inn. Hampton... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit. Danielle Rossow General Manager More

Mobile, AL
Top Contributor
57 reviews 57 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a typically nice Hampton property. It is very clean and comfortable. The bed was very comfortable, but the towels were not of the usual quality. They were very thin and rough. The breakfast was also limited as to quality and variety.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I really appreciate your taking the time to share your experience regarding your recent stay. I am glad to hear that you enjoyed our beds. Also, I appreciate your comments regarding the towels and the items in our complimentary hot breakfast. We value each and every comment we receive. We hope that you will stay with us again in the... More

McHenry, Illinois
Top Contributor
114 reviews 114 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unfortunately, I wasn't in Billings for the best of reasons, but this hotel was very nice and provided a comfortable place to come back to each night. The staff was friendly and the room was spacious and cozy. I will say I noticed an odd smell in the lobby everyday, but that's my only negative critique.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for your candid comments regarding your stay with us. We are glad to hear that you enjoyed your room and that the staff was friendly throughout your stay. We appreciate your comments. We are looking forward to your next visit. Danielle Rossow General Manager More

Severn, Maryland
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I actually ended up staying here twice in less than a week. I have always liked Hampton Inns and other Hilton Properties. They are always clean, usually offer very good service and are reasonably priced for the level of hotel. In a random act of airlines I ended up getting into Billings for a fly fishing excursion about 12 hours... More

Was this review helpful? Yes
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review

You sure know how to put a smile on our faces. We can't thank you enough for taking the time to fill out such a wonderful review of your stay. I can assure you, we love having you as our guest just as much. We are looking forward to seeing you again! Danielle Rossow General Manager More

Montana
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very nice, fairly new property on the west end of Billings. The room was clean and comfortable with nice furnishings. Bathroom was nice with tile and granite. Breakfast was good and the eating area is stylish and inviting. We enjoyed our stay and will definitely stay here again.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to fill out our survey. We are glad to hear that you enjoyed your stay. We appreciate your comments regarding our bathrooms and complimentary hot breakfast. We are looking forward to your next visit. Danielle Rossow Director of Sales More

Eldersburg, Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hampton Inn has always been a great place for me and my family to stay. I recently used EconoLodge because Hampton was full and was completly disapointed, terrible customer service and hoorible room conditions.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit. Danielle Rossow General Manager More

Newcastle, Canada
Top Contributor
85 reviews 85 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We frequent Hampton/Hilton properties. We altered our plans on the fly due to inclement weather, driving to Billings a day earlier than anticipated and having to change Hampton Hotels in the process. This property had not been our first choice as it appeared to be out in the middle of nowhere, but it turned out to be as others have... More

Was this review helpful? Yes
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay with us. We are glad that your plans worked out so you could stay at our hotel and enjoy the Rib & Chop House. We are looking forward to your next visit. Danielle Rossow Director of Sales More

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Additional Information about Hampton Inn & Suites Billings West I-90

Address: 3550 Ember Lane, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
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Also Known As:
Hampton Inn And Suites Billings West i-90
Hampton Inn & Suites Billings West i-90 Hotel Billings

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in Billings #2 Business Hotel in Billings #6 Family Hotel in Billings
Hotel Class
Number of rooms
101

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