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All 50 Billings hotels

Hampton Inn & Suites Billings West I-90

2.5 of 5 Hotel   |   3550 Ember Lane, Billings, MT 59102
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Ranked #4 of 50 Hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jennifer D Lodge Grass, United States
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245 reviews from our community

Traveler rating
    166
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    11
    6
    4
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87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Lodge Grass, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, very clean. The bed was very comfortable. The hot tub in the room was delightful. The staff was friendly and honest. Continental breakfast was good. Free coffee anytime, and good coffee too.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoyed your stay with us. We love having you as our guest and are looking forward to your next visit! Danielle Rossow General Manager More 

Frenchtown, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I rely on the Hampton Inn name for affordable, quality hotel accommodations. This Hampton Inn more than met those expectations. Although we did not use all of the hotel's amenities, we saw a number of happy children who experienced an evening dip in the pool. Also the complimentary breakfast had a sufficient variety of food items to please all ages.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you very much for taking the time to let us know about your experience with us. We appreciate your feedback, and I'm so happy to see that you enjoyed our complimentary hot breakfast. Your kind words are surely appreciated! We look forward to welcoming you back to Billings soon. Danielle Rossow General Manager More 

Michigan
Contributor
12 reviews 12 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I typically stay at the Crowne Plaza or Northern Hotel in downtown Billings, and love both, so I was disappointed when both were full during a recent stay. I ended up in one of the suites of the Hampton Inn and Suites - holy buckets! The room was huge, beautiful and very comfortable. The staff couldn't have been more accommodating,... More 

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoyed your stay with us. We love having you as our guest and are looking forward to your next visit! Danielle Rossow General Manager More 

Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 22, 2014

The king bes was very comfortable and the room was nice. The reason it gets 4 stars instead of 5, is because the sheets on the hide a bed weren't changed from the previous guests and we had to call down to get new sheets. Also the space under the door is huge and light from the hallway was so... More 

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to fill out such a nice review of your stay. I sincerely apologize that the sheets in the pull-out soda sleeper were not changed in your room. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you... More 

Powell, WY, United States
2 reviews
5 of 5 stars Reviewed December 19, 2014

I always stay at the Hampton Inn and Suites in Billings, MT. The rooms are large and well furnished. The bathrooms are modern and clean. The staff always friendly and quick to serve. I am usually headed to the airport in the morning and it is easy access to the interstate making the trip to the airport quick.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for the kind review you've written about your experience at our hotel. We appreciate your feedback, and it's wonderful to see that our staff and services were to your liking. We look forward to welcoming you back to the hotel soon! Have a safe and happy holiday season. Danielle Rossow General Manager More 

Greybull, United States
1 review
5 of 5 stars Reviewed December 15, 2014

Everything was excellent. Breakfast was ok, but then again, it didn't cost extra. Rooms were clean and beds very comfortable. The rooms were quiet even though we were next to a highway. Very quick check in and out.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. I really appreciate you taking the time to share your experience with your recent stay. We appreciate your comments regarding our complimentary breakfast as we take each and every comment into consideration. It is great... More 

Bozeman, United States
1 review
5 of 5 stars Reviewed December 9, 2014

The staff was very friendly and the rooms were pristine. Great breakfast and complimentary coffee and tea. The Hampton is always my first choice for hotels, they always have everything in order. The one thing I would have liked is a microwave and refrigerator in the guest rooms. I had some perishable food and had to use ice from the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you very much for taking the time to let us know about your experience with us. We appreciate your feedback, and I'm so happy to see that you had a great time staying with us. Your kind words are surely appreciated! Thank you for your comments regarding not having a fridge and microwave in the rooms. For future reference,... More 

Chinook, Montana
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

A quick weekend trip to Billings for errands and shopping Hampton Inn never disappoints. Clean, quiet and comfortable. I slept like a rock. Conveniently located to the places we needed to be. The staff is always very friendly and helpful. Thanks for a great stay.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoyed your stay with us. We love having you as our guest and are looking forward to your next visit! Danielle Rossow General Manager More 

Missoula, United States
1 review
4 of 5 stars Reviewed December 1, 2014

The employees were incredibly friendly and helpful. The rooms were clean and the rooms were comfortable. I did not use the pool or hot tub, but they appeared clean and warm. The complimentary breakfast was not good, especially the eggs, but I guess it was free.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to personally thank you for taking the time to let us know about your experience. I am always so proud to see that our team took such great care of our guests, and it's so great to share with the staff how they made the difference to you, our guest. I apologize that you were not satisfied... More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed November 28, 2014

Well, there is another Hampton Inn in Billings so I went to the wrong one first. Be sure you look up Inn & Suites for this one, not just Inn. The folks who work here are very friendly and helpful. I'd never been to Billings before and they had great suggestions for places to eat. The breakfast was average but... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for taking a moment to review your stay at the Billings Hampton Inn & Suites. I am very happy to hear that our staff was friendly and helped you in choosing a place to eat. I am so glad that you were able to enjoy our freshly baked cookies! Thanks again! We look forward to your... More 

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Additional Information about Hampton Inn & Suites Billings West I-90

Address: 3550 Ember Lane, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
Number of rooms: 101
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Also Known As:
Hampton Inn & Suites Billings West i-90 Hotel Billings
Hampton Inn And Suites Billings West i-90
Hotel Style:
#2 Business Hotel in Billings
#4 Romantic Hotel in Billings
#6 Family Hotel in Billings

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