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All 48 Billings hotels

Hampton Inn & Suites Billings West I-90

2.5 of 5 Hotel   |   3550 Ember Lane, Billings, MT 59102
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92%
Ranked #2 of 48 hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Vendue2 United States
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  • Reviews (208)
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208 people have reviewed this hotel

Traveler rating
    145
    47
    8
    5
    3
See reviews for
76
51
10
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
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  • All months
    (208)
  • Mar-May only
    (51)
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United States
Top Contributor
93 reviews 93 reviews
60 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

There are two Hampton's in Billings but we chose this one as it seemed to be set back a little bit further back from the Highway. It was more expensive and we got one of the last two rooms. It was clean, comfortable and quiet. Great breakfast choice which was constantly refilled, free coffee and cookies in the evening completed... More

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments regarding the curtains not closing in your room. For future reference, there are black-out curtains behind the sheer curtains that close completely. Thank again for your... More

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was pristine, the breakfast was the best I've ever had in a hotel, the staff was friendly and had my booking information available upon arrival - I did think the price was a little high for the area, but altogether was a pleasant experience

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Wow! You sure know how to make our day. We are so glad to hear that you enjoyed our breakfast and that your stay was a great experience. We can't thank you enough for taking the time to let us know about your stay. We look forward to your next visit. Danielle Rossow General Manager More

Springfield, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable and quiet room, with an excellent breakfast included. What's not to like? My wife and I were in Billings on vacation with our kids. We all got a great night's sleep in a comfortable room...which can't just be taken for granted, especially with three kids.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We are so glad to hear that you were able to get a good night's rest and that you enjoyed breakfast. We LOVE having you as our guest. Danielle Rossow General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here twice in 2 weeks. Staff is very nice. I had a good quiet room on the 4th floor. Comfy beds, clean room/bathroom. Ice machine and pop machines on every floor near the elevators. Take along a clothes pin or something to close drapes. The sheer curtains just are not enough for privacy! I used a binder clip and... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. It is great to hear that the accommodations and service were to your liking, as complete satisfaction is our goal. We appreciate you taking the time to let us know about the drapes in your... More

Milan, Italy
Top Contributor
132 reviews 132 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was perhaps a bit smaller than usual, but perfectly clean, with strong air-conditioning; the bathroom was also perfectly clean, and well-stocked; regretfully, the sleep quality was not great, because our bed was... squeaking all night! Breakfast was OK: scrambled eggs, potatoes, sausage, juice, yogurt, milk, cereals, some pastries, a very limited selection of fruit, the omnipresent waffle maker,... More

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to let us know about your most recent stay with us. I am sorry to hear that you were not completely satisfied with your stay here with us. We appreciate your comments regarding our complimentary hot breakfast and the beds in the rooms. Thanks again. We hope you will give us another try in... More

Augusta, Georgia
Top Contributor
73 reviews 73 reviews
24 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel is located on the west side of town, the developing area of Billings. Tons of new restaurants and shopping with in 5 minute car drive. To get downtown it only tool 15 minutes and there was never any real traffic. This hotel staff is very friendly, courteous and helpful. We like the front desk staff so much we... More

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We can't thank you enough for your kinds words regarding your most previous stay with us. We love having you as our guest! Thank you for the sopapillas from Torres. We sure appreciate it. We are looking forward to your next visit. Danielle Rossow General Manager More

Swift Current, Saskatchewan, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

First visit to Billings for shopping. I like this hotel because it is close to Rimrock mall as well as restaurants. Good room and complimentary breakfast is always a hit for the family. Exceptionally friendly staff. I give bonus points for the note in the room about clean duvet covers and sheets. Back in High School I attempted to clean... More

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay with us. We are so glad to hear that you enjoyed our breakfast and the duvets that are cleaned each day. We love having you as our guest and look forward to your next visit. Danielle Rossow General Manager More

Bemidji
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Nice place, overpriced, breakfast leaves a lot to desire, cold items and not much choices. No biaque and gravy. Over priced for a one night stay. Easy to drive to off the interstate. Great food just down the street.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I apologize that you were not satisfied with our complimentary... More

stevensville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel met all my expectations. We enjoyed a clean room, friendly staff, great access to freeway and many amenities. We have family in Billings and I would love to be able to stay here every time we are in town but it can get a bit pricey for as often as I'm there. I would recommend this hotel to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoyed your stay with us. We love having you as our guest and are looking forward to your next visit! Danielle Rossow General Manager More

Colchester, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A really nice gentleman picked us up from the airport around midnight and answered all of our questions about camping and Yellowstone, and bears:) The beds were really comfortable and the sheets were soft. We slept great!

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to let us know about your experience during your stay with us. We are so glad to hear that our shuttle driver was helpful and friendly and that you enjoyed the bedding. We love having you as our guest and look forward to your next visit. Danielle Rossow General Manager More

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Additional Information about Hampton Inn & Suites Billings West I-90

Address: 3550 Ember Lane, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
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Also Known As:
Hampton Inn & Suites Billings West i-90 Hotel Billings
Hampton Inn And Suites Billings West i-90

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in Billings #2 Business Hotel in Billings #4 Family Hotel in Billings
Hotel Class
Number of rooms
101

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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