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Hampton Inn & Suites Billings West I-90

Certificate of Excellence
2.5 of 5
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3550 Ember Lane, Billings, MT 59102
Hampton Inn & Suites Billings West I-90
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Ranked #6 of 50 Hotels in Billings
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Tina B Fort Wayne, Indiana
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305 Reviews from our TripAdvisor Community

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Traveler rating
    205
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    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Fort Wayne, Indiana
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Fresh warm cookies as we arrived. The staff was very friendly and helpful. The room was clean and everything appeared to be in good shape. The hotel is not in walking distance to any good resturants if that is important. We would stay again.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to post your review of our property. We take great pride in offering clean and comfortable accommodations for all types of travelers and I am glad you found we hit the mark. It is great to hear that you enjoyed our freshly baked cookies, as they are one of my favorites as well! We... More 

Bothell, Washington
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, great location. Location is set back a block or 2 from the freeway. You're within a 1/2 mile of the zoo and a mile for a good shopping area. Decent free breakfast and nicely appointed rooms, although I was shocked our room didn't have a microwave or fridge. Maybe a suite? Stayed 3 nights and enjoyed the hotel... More 

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for your kind review of our property. There certainly isn't a shortage of lodging choices in Billings area and I am glad your experience with us was positive! Our entire staff takes pride in their work here and your great experiences feed our enthusiasm for customer service. I am glad to hear that you enjoyed our complimentary breakfast... More 

Fallon, Nevada
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Great property and what I've come to expect from Hamptons. Breakfast was plentiful and yummy. My room was on the HWY side of the building and it was not too loud but you definitely have road noise starting around 6am. but not a lot in the evening. Hotel staff were all very helpful. I took the shuttle from the airport... More 

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for your kind review of our hotel! I am glad to hear that you found everything about your stay to be excellent including our breakfast and our friendly staff. We strive to make sure that every guest has a great experience with every member of our staff. Also, thank you for taking the time to let... More 

Rapid City, South Dakota
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pretty newer Hampton. I'm never disappointed with our stays at any Hampton Inn. This was no exception. Nice stay. The suite was pretty and clean and I love the beds at Hampton Inn! !! The coffee is always available and it's good. Breakfast was yummy, too.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to review our property. We greatly appreciate our guests and what they have to say matters to us. What's exciting is that you mentioned some of the particulars that we focus on most in order to maintain positive guest experiences such as the cleanliness of our hotel and the comfort of the beds .... More 

Pittsburgh, Pennsylvania
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me start by saying I don't really have any brand loyalty for a particular hotel chain as we have stayed in a wide range of them. If I did, it would probably be for Hampton Inns as they seem to be some of the most consistent of all the mega chains in each city. This location had a wonderful... More 

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for your kind review of our property. There certainly isn't a shortage of lodging choices in Billings area and I am glad your experience with us was positive! Our entire staff takes pride in their work here and your great experiences feed our enthusiasm for customer service. We look forward to providing you with another excellent experience the... More 

Puyallup, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

There are two Hampton Inns in Billings. This one being much newer was just perfect. Inviting, clean, nicely laid out. Staff was outstanding and very helpful ! They lend new meaning to customer service. Easy access to freeway, great place to walk around the facility. Everything in the room worked

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

This is the kind of great review that keeps the hotel staff working hard and going the extra mile. Thank you for staying with us, along with taking the time to review our property. We are very excited with your high level of satisfaction with the cleanliness of our hotel and the helpfulness of our staff that you experienced at... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We try to always stay at a Hampton Inn when traveling and this one was just as great as all the other ones we have stayed at. Great location, easy on off of the freeway, Hampton staff always plesant, would definitely stay there again.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to review our property. We greatly appreciate our guests and what they have to say matters to us. What's exciting is that you mentioned some of the particulars that we focus on most in order to maintain positive guest experiences such as the helpfulness of our staff and our great location. So it is... More 

Edmonton, Canada
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here passing through town on a road trip. They were expecting us and were very welcoming. They gave us a few options for available rooms. Room was clean. Hotel appeared to be very new, as it was in great shape. We left very early the next morning and it was very nice that they had coffee, tea and hot... More 

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

This is the kind of great review that keeps the hotel staff working hard and going the extra mile. Thank you for staying with us, along with taking the time to review our property. We are very excited with your high level of satisfaction experienced at our hotel. Hopefully we can build on this review and use it as a... More 

Centennial, Colorado
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here twice in June coming and going to west coast. Evidently the property is 6 or 7 years old but seems brand new. Very friendly, helpful staff. Spotlessly clean rooms with those fantastic Hampton beds and pillows! Good restaurant across the parking lot - Rib and Chop House - or just a couple miles from the usual options. Located... More 

Was this review helpful? Yes 1
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you for taking the time to review our property. We greatly appreciate our guests and what they have to say matters to us. What's exciting is that you mentioned some of the particulars that we focus on most in order to maintain positive guest experiences. So it is nice to see it in writing that our efforts are noticed.... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Quick overnight stop on our way from Minnesota to Flathead Lake. Very clean room, great price, friendly staff, good breakfast for everyone. Great location with quick access to I-90. Double Queen rooms were all booked, so we took a King Suite with pull out. Plenty of room for 2 adults and 3 small children. We did not use the pool... More 

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

This is the kind of great review that keeps the hotel staff working hard and going the extra mile. Thank you for staying with us, along with taking the time to review our property. We are very excited with your high level of satisfaction experienced at our hotel. Hopefully we can build on this review and use it as a... More 

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