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All 48 Billings hotels

Hampton Inn & Suites Billings West I-90

2.5 of 5 Hotel   |   3550 Ember Lane, Billings, MT 59102
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Ranked #5 of 48 Hotels in Billings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Steve H Greybull, United States
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239 reviews from our community

Traveler rating
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    11
    6
    4
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85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greybull, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything was excellent. Breakfast was ok, but then again, it didn't cost extra. Rooms were clean and beds very comfortable. The rooms were quiet even though we were next to a highway. Very quick check in and out.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. I really appreciate you taking the time to share your experience with your recent stay. We appreciate your comments regarding our complimentary breakfast as we take each and every comment into consideration. It is great... More 

Bozeman, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and the rooms were pristine. Great breakfast and complimentary coffee and tea. The Hampton is always my first choice for hotels, they always have everything in order. The one thing I would have liked is a microwave and refrigerator in the guest rooms. I had some perishable food and had to use ice from the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you very much for taking the time to let us know about your experience with us. We appreciate your feedback, and I'm so happy to see that you had a great time staying with us. Your kind words are surely appreciated! Thank you for your comments regarding not having a fridge and microwave in the rooms. For future reference,... More 

Chinook, Montana
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A quick weekend trip to Billings for errands and shopping Hampton Inn never disappoints. Clean, quiet and comfortable. I slept like a rock. Conveniently located to the places we needed to be. The staff is always very friendly and helpful. Thanks for a great stay.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are glad to hear that you enjoyed your stay with us. We love having you as our guest and are looking forward to your next visit! Danielle Rossow General Manager More 

Missoula, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The employees were incredibly friendly and helpful. The rooms were clean and the rooms were comfortable. I did not use the pool or hot tub, but they appeared clean and warm. The complimentary breakfast was not good, especially the eggs, but I guess it was free.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to personally thank you for taking the time to let us know about your experience. I am always so proud to see that our team took such great care of our guests, and it's so great to share with the staff how they made the difference to you, our guest. I apologize that you were not satisfied... More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Well, there is another Hampton Inn in Billings so I went to the wrong one first. Be sure you look up Inn & Suites for this one, not just Inn. The folks who work here are very friendly and helpful. I'd never been to Billings before and they had great suggestions for places to eat. The breakfast was average but... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you so much for taking a moment to review your stay at the Billings Hampton Inn & Suites. I am very happy to hear that our staff was friendly and helped you in choosing a place to eat. I am so glad that you were able to enjoy our freshly baked cookies! Thanks again! We look forward to your... More 

San Francisco, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I chose this hotel based on previous reviews and it definitely lived up to expectations. Everything was great including the staff, room, building and lobby area, complimentary breakfast, and fitness room. Management had done a great job with making you feel welcomed and well taken care of. I'd definitely come back and stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

Thank you very much for taking the time to let us know about your experience with us. We appreciate your feedback, and I'm so happy to see that you had a great time staying with us. Your kind words are surely appreciated! We look forward to welcoming you back to Billings soon. Have a great Thanksgiving! Danielle Rossow General Manager More 

Brisbane, Australia
Top Contributor
58 reviews 58 reviews
45 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hampton Inn proved to be an excellent choice for our two night stay in Billings. Close to the I90 ramp we easily made it to the 'must-visit' Little Bighorn Battlefields, onto Pompey's Pillar (for the Lewis & Clarke enthusiasts) & home to Hampton. From an overseas visitors perspective, all staff here are very helpful, engaging and cheerful; beds as with... More 

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed our breakfast, staff and you noted convenience of our laundry facilities. . We can't thank you enough for taking the time to let us know how much you enjoyed your stay with us. Thanks... More 

Casper, Wyoming, United States
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

We were in Billings for my mother's funeral, so I made reservations for the whole family due to the family atmosphere with the large area around the pool, nice breakfast and reasonable price. We were not disappointed. Staff was very friendly. The only minor problem we encountered was a TV that did not work in one room, but that was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I would like to thank you for your recent visit to the Hampton Inn & Suites, Billings. It was truly a pleasure to serve you. I apologize for the inconvenience you encountered when the television did not work in your room. We appreciate each letting us know so we may look into the problem. It is great to hear that... More 

Chinook, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

I travel to Billings frequently. I have stayed in almost all of the hotels there. Hampton Inn and Suites has been my favorite since my first stay. The staff has gone out of its way to accommodate my family, even when that was an imposition to them. It's the cleanest, quietest and friendliest hotel I have found.

Review collected in partnership with Hampton

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

I am happy to hear about your continued satisfaction at our property. Thank you for your feedback and your continued loyalty with us. We take pride in our staff and know they are always willing to go the extra mile for our guests. Thank you again for your response and we look forward to your next stay! Danielle Rossow General... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 28, 2014

The hotel room was very clean and comfortable. Our kids loved the pool, very warm and clean. The hot tub was a great place to relax. After a day of driving the I90. The buffet breakfast that was included was satisfactory.

Was this review helpful? Yes
BillingsInnSuites, General Manager at Hampton Inn & Suites Billings West I-90, responded to this review

We are so glad to hear that you enjoyed your recent stay with us and that you were able to use our hot tub after a long day on the road. Thank you for your comments. We hope to see you again soon! Danielle Rossow General Manager More 

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Additional Information about Hampton Inn & Suites Billings West I-90

Address: 3550 Ember Lane, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
Number of rooms: 101
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Also Known As:
Hampton Inn & Suites Billings West i-90 Hotel Billings
Hampton Inn And Suites Billings West i-90
Hotel Style:
#2 Business Hotel in Billings
#4 Romantic Hotel in Billings
#6 Family Hotel in Billings

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