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Whitewater Inn

47214 Gallatin Rd, Big Sky, MT 59716 (Formerly Comfort Inn)
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44 Reviews from our TripAdvisor Community

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Great Falls, Montana
1 review
1 of 5 stars Reviewed September 7, 2015

I was completely mortified with my stay. Moldy Shower, dirty floors, bloody and dirty sheets, and woke up with a beetle crawling over me. Tried to contact the manager twice and never could come to the phone. This was not worth what I paid for it... this is a run down motel.

Helpful?
Thank A C
Nicole H, Public Relations Manager at Whitewater Inn, responded to this review

Thank you for taking your time to share your experience at the Whitewater Inn. The management will correct this immediately. The Whitewater Inn manager will be contacting you shortly. More 

Philadelphia, Pennsylvania
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 17, 2015

Stayed here unexpectedly due to catching a cold in the middle of a long road trip (who wants to camp while sick?) The bed was the best bed I've slept in in a long time-- sooo comfy cozy. The pool/hot tub combo was great, and I left the next day feeling much better. Definitely a bit overpriced for what you're... More 

Helpful?
1 Thank annalisa1218
Billings, Montana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 14, 2015 via mobile

Ok, so I an so completely unimpressed by the room cleaning. .it is non existent.had to ask for towels, and coffee multiple times.i am sure they have a vacuum, but doubt they know how to use it. The fire alarms (to dste) have gone off twice. (I was told it is a game being played by the Asian tourists). Thw... More 

Helpful?
Thank rich g

Travelers are raving about these Big Sky hotels

Sioux Falls, South Dakota
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 9, 2014

Had a terrible night the first night the beds were the worst I have ever experienced. The person at the desk the next morning said he could switch us no problem later in the day.... we cam back form Yellowstone around 8pm and the person at the desk this time said no rooms were available. We were very unhappy and... More 

Helpful?
1 Thank Jason H
Olympia, Washington
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed June 29, 2014

ughh, no elevator, and the stairs and hallways were super dirty. Bathroom is tiny, and the sink is in the room. The only nice thing about this place was that the 2 queen beds we had were really comfy. And for all this I think we paid like $140/night. Ughhh

Helpful?
Thank EBSeattle
Maui Hawaii
Level Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed June 26, 2014

My husband and I just completed a 4 week road trip. This was one of our stopping points. The rate was reasonable however for the same price we have stayed in much nicer hotels. Needs some updating, our room was clean, however, there was a coffee maker, NO coffee cups, no glasses. Phone did not work.... there is NO elevator... More 

Helpful?
Thank StargazerMaui
Hamilton, Montana
1 review
2 of 5 stars Reviewed March 16, 2014

First of all, after turning the TV on I found there were only about 15 or so channels. I haven't been in a hotel room in the last 15 years that did not have cable with dozens of channels. Seriously? And they were channels that were not interesting. Also, many channels had bad reception, one didn't have sound and there... More 

Review collected in partnership with Easytobook.com

Helpful?
Thank Jeff K
BigSkyResort001, Manager at Whitewater Inn, responded to this review

Thank you for your feedback. We are very sorry that your stay was disappointing. Please know that we are addressing the issues you outlined above and really hope that you return to the Whitewater in the future. Sincerely Tommy Robinson Manager Whitewater Inn More 

San Diego, California
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 6, 2014

The place offers a reasonable priced Big-Sky-affiliated lodging in the midst of the higher-priced Big Sky Lodging closer to the slopes. In-room phone service never worked. Dry cereal for breakfast was all kiddie-stuff--sugar frosted flakes, Fruit Loops, stuff like that, but otherwise OK. Staff was friendly and helpful. Parking lot was an icy mess--other winter motels are able to plow... More 

Helpful?
Thank skier42635
BigSkyResort001, Public Relations Manager at Whitewater Inn, responded to this review

Thank you for taking the time to share your Whitewater experience with us. We really appreciate you feedback. Please accept our apologies for any inconveniences these issues may have caused. We will share your comments with our team and use them to make your next stay with us more enjoyable. Thanks again for your time. If you have any additional... More 

Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed here for 3 nights at the end of September for $89/night, 4 people in 2 queen beds. As a base for Yellowstone visits it's not ideal (~40 min. to west entrance), but the price was right. Cleanliness and general condition of the room were fine, and the free breakfast and fast wireless internet were much appreciated. A nice... More 

Helpful?
2 Thank Peter L
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 6, 2013 via mobile

We paid $87/nt. And for that price,it was well worth it!the 2 queen beds were very comfortable. Breakfast selection was very decent,staff was very helpful. there is a coin laundry insite.Would definitely recommend this place. Its roughly a 45 minute drive to West Yellowstone towne centre. And maybe an hour and a half away from the Yellowstone National park itself.

Helpful?
2 Thank Alko1101
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