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Holiday Inn St. Louis Airport

3.0 of 5
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4505 Woodson Road, Woodson Terrace, Saint Louis, MO 63134
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Holiday Inn St. Louis Airport
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Ranked #2 of 2 Hotels in Woodson Terrace
A recent review
5 of 5 stars Reviewed March 3, 2015
Chris B Loves Park, Illinois, United States
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102 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Louis, Missouri
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 11, 2015

What kind of airport hotel makes you pay for parking? Not one I've ever stayed at. Booked via expedia which said complimentary parking on site. Checked in to find out it's $8 a day to park. Now have to wast time driving to a lot before a 630 flight! Room adequate for 3star hotel.

Was this review helpful? Yes
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your feedback. To clarify, we do not charge for parking while you are a guest of the hotel. However, we do charge $8 per day for extended parking, or conversely we offer a Park and Fly Package which includes transportation to/from STL, free parking for up to 14 days, and your overnight accommodation. We look forward to... More 

Loves Park, Illinois, United States
Top Contributor
59 reviews 59 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

ihg member automatically was upgraded to a suite! What a nice surprise! Staff was very friendly and the service was the best. Check in was very fast! Room is very clean. Steak salad at the restaurant was greAt! Bartender was the best and u definItely would come back.

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GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thanks for sharing your experience at the Holiday Inn St. Louis Airport. We are pleased that you found your new home, away from home with us! We strive for excellent and creating great memories for all guests like yourself. Our associates with their genuine caring attitude make all this possible, your review will be share with them. Thank you again.... More 

Swansea, Illinois
Top Contributor
258 reviews 258 reviews
84 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed February 23, 2015

The outside has been remodeled, the rooms are decent, and the service was above expectation. We held a meeting at this property and had people flying in from all over the US, and the hotel was very accommodating with arrivals, pickups, etc. Even more impressive, when we requested something in the meeting room, it quickly arrived, was as we asked,... More 

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GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you very much for staying with us and for your feedback. We appreciate your comments regarding our very friendly and accommodating staff, clean and comfortable rooms. Your endorsement on our Restaurant, Lounge and Meeting Rooms is also appreciated. I'll be certain to share with the team. We are glad that you had an excellent stay and we are look... More 

Chicago, Illinois
Top Contributor
115 reviews 115 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 19, 2015

The mattress was so lumpy if you sat on the bed you would tip to the middle. I had a hard time finding the toilet paper-they hid it under the sink. All in all it is an alright hotel for a single night before a flight or something like that. Would not want to stay long term.

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GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. This feedback will be shared with the appropriate people... More 

Travelers are raving about these Woodson Terrace hotels

Havre de Grace, Maryland
Top Contributor
65 reviews 65 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 17, 2015

This hotel is having some renovations done so some things were not operational while I was there. One of the two elevators was not functioning. The front lobby entrance was closed for half of the stay. This hotel has a unique design and there are not simple side entrances like most hotels. There are many levels on the stairs to... More 

Was this review helpful? Yes
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your recent stay with us and the nice comments you have left. We apologize for the front entrance renovation difficulty you experienced. We are continually strive to improve the quality we offer, and unfortunately this may cause an occasional inconvenience. Thank you again for your comments, we hope to have the pleasure of serving you again soon.... More 

Iowa
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 18, 2014

It was a short stay just an overnight before catching our flight early the next morning and we didn't check in until 11 pm b/c of time driving to get to St. Louis. Hotel isn't new by any means but looks as though they are under going a remodel/upgrade. Husband cashed in points for our room we were given an... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 15, 2014

The staff was friendly and helpful. The shuttle arrived at the terminal within five minutes of calling. The rooms here, however, are in great need of attention. The wallpaper on the wall was peeling. The beds were lumpy and hard. Carpet was worn and stained. Despite being old, it was clean. This would be a desirable place with some updates.

Was this review helpful? Yes 2
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your review and for enumerating the good and the opportunities to improve. While I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. This feedback will be shared... More 

Oklahoma City, Oklahoma
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 29, 2014

This hotel is decent, but not amazing. It was clean and comfortable, and we got a great rate through Priceline. It isn't a place that you'd seek out to stay, but it is comfortable if you find yourself here. There are better located hotels for both the airport and for the sights of St. Louis, but if you find a... More 

Was this review helpful? Yes 2
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to provide feedback on your stay. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Thank you again for your comments, we hope to have the pleasure of serving you again soon. More 

San Antonio, Texas
Top Contributor
173 reviews 173 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed September 13, 2014

typical airport hotel. This was close to airport, rental car returns, etc. It was easy access to downtown. I went to see a cardinals game at busch while i was there, and it was convenient, easy to get on the interstate from the hotel to downtown.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear luvmy32000, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel. I appreciate feedback that we receive,... More 

Grand Rapids, Michigan
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 22, 2014

If you need to be near the St.Louis Airport you can't get much closer than this. The hotel is clean and the staff was extremely friendly and accommodating. The shutlle driver was extremely cheerful at 4:30 in the morning! Quick and easy ride to the airport.

Was this review helpful? Yes 4
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