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All 2 Woodson Terrace hotels

Holiday Inn Express Hotel & Suites St Louis Airport

2.5 of 5 Hotel   |   10000 Natural Bridge Road, Woodson Terrace, Saint Louis, MO 63134
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Ranked #1 of 2 Hotels in Woodson Terrace
A recent review
4 of 5 stars reviewed 1 week ago
Lynne B Kahoka, Missouri
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10 reviews from our community

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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Anchorage, Alaska
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice room, clean, helpful staff, but with the noise from the road and the mouth breathing, knuckle dragging Neanderthals who constantly slam doors, talk loudly in the halls and rooms late at night, it was nearly impossible to get any sleep, and this is unfortunate, as it is not the fault of the hotel ,

Was this review helpful? Yes 1
Kahoka, Missouri
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a new hotel, so stay here while it's still nice. They have EV hook ups for people who have electric vehicles & the parking lot is well lit. It's very clean & the rooms are large. The breakfast was good, but still had powdered eggs. The staff is very helpful & friendly. This hotel is right next to... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were on a business trip in Ferguson, with a bunch of people, so had to stay somewhere near the city. I chose HIE because the price was the best at that time. I must say even price was low for the level of hospitality and quality of rooms the hotel provided. I probably will not be mistaken if i... More

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MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

We so appreciate all your positive feedback. We are striving to be not only the newest hotel in the area, but the absolute best for guest service and facilities. We hope to see you again if your work brings you back to St. Louis. More

Los Angeles, California
1 review
5 of 5 stars Reviewed August 11, 2014

I stayed at this NEW hotel and was I pleasantly suprised by the outstanding service I recieved from the gentleman, Brian behind the desk. He was friendly, helpful, and above all geniune with his caring manners. The hotel was fantastic! The rooms were large and bathrooms were nice. Breakfast was good, had lots of variety, Peggy and Marg were fantastic.... More

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MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Thank you so much for your positive feedback. We appreciate your comments, and will be sure to pass on the review to Bryan, Marjorie and Peggy. Come back to visit again soon. More

Lemont, Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 20, 2014

We were looking for a basic hotel for our one day trip that wasn't too far from downtown St. Louis. This fit the bill. It was clean with decent size rooms. The staff were all polite and courteous. We didn't swim but the pool looked nice. The breakfast isn't anything special but I would say it had a decent amount... More

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MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Thank you for your review. We are a brand new property and all feedback gives us an opportunity to improve. I will pass on your review to our breakfast hostess as well as our maintenance department to look into the noise issue. We hope to have you return many times in the future. More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

This is a Great hotel! It is very clean and the staff was GREAT! Bryan at the front desk was a riot. Everything is new and modern. I loved the decor. But I did have a couple of tiny issues like the breakfast wasn't that great. There wasn't a waffle maker and the pancake maker was broken. There are only... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed July 19, 2014

What a great hotel to stay at! The place is brand new and everything is so very nice. Let me start by saying at check-in a gentleman named Brian checked us in. What a pure pleasure it was. Extremely friendly, gave us great places to eat and went above and beyond to help us. Sure can tell he takes pride... More

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MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Thank you for your great review. Your very positive comments are a excellent opportunity for us to give a thank you to all of our outstanding staff. You can be sure that Bryan will be copied, along with our breakfast hostesses. Come back and stay with us soon. More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2014

We stayed here the night before flying out of St. Louis Airport. They told us we could park for up to 8 days free!! They also had a free shuttle back and forth to airport. Because the driver had already went home for the day upon our arrival back into St. Louis, they said to get a taxi, and they... More

Was this review helpful? Yes
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

I wanted to say thank you and acknowledge your review of our brand new hotel and staff. We are indeed fortunate to have a staff focused on guest service. Bryan will be copied on your review so that he know that his enthusiasm and professionalism have been recognized. We hope to welcome you back very soon. More

1 review
5 of 5 stars Reviewed July 9, 2014

I was fortunate enough to stay at this brand new hotel just a few nights after they opened. First off, it is gorgeous! The rooms are large and very comfortable, the decor is so pretty. Brian at the front desk was very welcoming and knowledgeable about the property. His pride in working at this hotel was evident. The young lady... More

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MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

What a great review to pass on to our brand new staff. We have been open since June 24th, and everyone has been striving to give our guest the best experience we can. We are all indeed very proud to be working at this hotel. We hope to see you back with us again in the future. More

Jefferson City, Missouri, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 22, 2013

When going on our anniversary trip for a week we spent a night there and left our vehicle there to be picked up when we return. We were told that the Hotel to airport shuttle runs every 20 minutes. when we returned, we reported to the assigned shuttle pick up spot and waited for 45 minutes. When we called the... More

Was this review helpful? Yes 1
Mohammed K, General Manager at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Dear Kris N., As much as I am sadden by your review, I can assure you that you review is posted to a wrong hotel. As you stated , your review is from your stay in September. We are a brand new construction, and are not slated to open until April 15, 2014. If you have any questions please call... More

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Additional Information about Holiday Inn Express Hotel & Suites St Louis Airport

Address: 10000 Natural Bridge Road, Woodson Terrace, Saint Louis, MO 63134
Phone Number:
Location: United States > Missouri > Saint Louis > Woodson Terrace
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites St Louis Airport 2.5*
Number of rooms: 81
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