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Holiday Inn Express Hotel & Suites St Louis Airport

2.5 of 5 10000 Natural Bridge Road, Woodson Terrace, Saint Louis, MO 63134
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Holiday Inn Express Hotel & Suites St Louis Airport
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Holiday Inn Express Hotel & Suites St Louis Airport
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15 reviews from our community

Traveler rating
    8
    3
    1
    3
    0
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2
4
Solo
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blainville, Canada
Top Contributor
85 reviews 85 reviews
39 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a brand new property where I was so pleasantly greeted by Stephanie who made me feel so warm and welcome. Everyone here is so pleasant, as I had interactions with 3 different shuttle drivers that were most courteous and helpful and made me feel at home always engaging everyone in conversation and not a boring quiet lonely experience.... More 

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Miami, Florida
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleasant brand new hotel near St. Louis Lambert Field Airport. Rooms spacious and nicely decorated. Noise was only problem. If your a light sleeper and get a room in the front side of hotel ask for a high floor. Otherwise highway noise will keep you awake. Back side of hotel is even a better choice. Has free breakfast included... More 

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1 review
5 of 5 stars Reviewed October 30, 2014

My company is just starting a new project in Missouri, so we will be coming in and out of St. Louis airport on a regular basis for the next year. This hotel is our top choice for an entry/exit point from the airport. The place is clean and wonderfully comfortable. The staff is overboard friendly and helpful. The shuttle service... More 

Was this review helpful? Yes
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

We cannot thank you enough for the great review. As a new hotel it is gratifying to learn that our efforts have paid off, and we are gaining more loyal repeat guests We are very fortunate to have an outstanding staff that take pride in their work and love the hotel. Our entire staff is very focused on guest service.... More 

Westerville, Ohio
Top Contributor
59 reviews 59 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 25, 2014 via mobile

This place must be the new look for Holiday Inn Express. Hip, modern, beautifully decorated, very comfortable. You can always count on a wonderful sleep experience at HIE! Very close to airport, convenient location to other activities. Helpful, friendly staff.

Was this review helpful? Yes
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Thank you very much for your kind words. We are in fact band new, and appreciate the positive feedback. It is our intention to be the best in customer service in the area. I will pass on the review to the staff. We hope to welcome you back again soon. More 

Columbia, Missouri
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 16, 2014

This hotel is not very old and the rooms were very clean and fresh, it has a salt water indoor pool, it on the South-side of interstate 70 and the airport is just across the interstate. Bryant and Amos at the desk were great the evening we arrived, and Marjorie took care of all our breakfast needs. Then we boarded... More 

Was this review helpful? Yes 1
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

I wish to apologize for the fact that we were unable to contact you after the incident on October 6th. Unfortunately, we could not figure out which guest the car belonged to, and the name on the registration the police provided did not correspond to any of our listed reservations. We increased patrols and checked on the car daily, but... More 

Anchorage, Alaska
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 21, 2014

Nice room, clean, helpful staff, but with the noise from the road and the mouth breathing, knuckle dragging Neanderthals who constantly slam doors, talk loudly in the halls and rooms late at night, it was nearly impossible to get any sleep, and this is unfortunate, as it is not the fault of the hotel ,

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Dear Scot P, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and cleanliness. However, we’re sorry about the noise during your stay. We will look into this concern. I assure you that the feedback of our hotel will be... More 

Kahoka, Missouri
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 19, 2014

This is a new hotel, so stay here while it's still nice. They have EV hook ups for people who have electric vehicles & the parking lot is well lit. It's very clean & the rooms are large. The breakfast was good, but still had powdered eggs. The staff is very helpful & friendly. This hotel is right next to... More 

Was this review helpful? Yes 1
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Sorry for the delay in thanking you for the great review. I was having a little trouble getting into the site, but all is well now. Our staff is new and all positive feedback is a great boost to their spirits. I will pass this on, and we hope to see you again in the near future. More 

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 31, 2014

We were on a business trip in Ferguson, with a bunch of people, so had to stay somewhere near the city. I chose HIE because the price was the best at that time. I must say even price was low for the level of hospitality and quality of rooms the hotel provided. I probably will not be mistaken if i... More 

Was this review helpful? Yes
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

We so appreciate all your positive feedback. We are striving to be not only the newest hotel in the area, but the absolute best for guest service and facilities. We hope to see you again if your work brings you back to St. Louis. More 

Los Angeles, California
1 review
5 of 5 stars Reviewed August 11, 2014

I stayed at this NEW hotel and was I pleasantly suprised by the outstanding service I recieved from the gentleman, Brian behind the desk. He was friendly, helpful, and above all geniune with his caring manners. The hotel was fantastic! The rooms were large and bathrooms were nice. Breakfast was good, had lots of variety, Peggy and Marg were fantastic.... More 

Was this review helpful? Yes
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Thank you so much for your positive feedback. We appreciate your comments, and will be sure to pass on the review to Bryan, Marjorie and Peggy. Come back to visit again soon. More 

Lemont, Illinois
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 20, 2014

We were looking for a basic hotel for our one day trip that wasn't too far from downtown St. Louis. This fit the bill. It was clean with decent size rooms. The staff were all polite and courteous. We didn't swim but the pool looked nice. The breakfast isn't anything special but I would say it had a decent amount... More 

Was this review helpful? Yes
MAOliver, Director of Sales at Holiday Inn Express Hotel & Suites St Louis Airport, responded to this review

Thank you for your review. We are a brand new property and all feedback gives us an opportunity to improve. I will pass on your review to our breakfast hostess as well as our maintenance department to look into the noise issue. We hope to have you return many times in the future. More 

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Additional Information about Holiday Inn Express Hotel & Suites St Louis Airport

Address: 10000 Natural Bridge Road, Woodson Terrace, Saint Louis, MO 63134
Phone Number:
Location: United States > Missouri > Saint Louis > Woodson Terrace
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites St Louis Airport 2.5*
Number of rooms: 81
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